Alienware x17 r1 - WiFi & Ethernet not working

[HolyAcorn]

Hey! I am quite new to Linux so forgive my newby lingo and perhaps awfully wrong assumptions.

So basically, ethernet and wifi is not working. From searching around online, I did "lshw -c network" and got that my networks are unclaimed, from more searching, the answer I came to was that this was because of missing drivers, if so, are there drivers available for the Intel Killer 1675w? If not, anyone know what could be the issue?

Thanks beforehand for any help! (:

[sleeper12]

Post the results of:

Code: Select all

 inxi -Fxxxrz && rfkill list && iwconfig && mokutil --sb-state 

[HolyAcorn]

Post the results of:

Code: Select all

 inxi -Fxxxrz && rfkill list && iwconfig && mokutil --sb-state 

Code: Select all

 inxi -Fxxxrz && rfkill list && iwconfig && mokutil --sb-state
System:
  Kernel: 5.4.0-74-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Cinnamon 5.0.4 wm: muffin 5.0.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: Alienware product: Alienware x17 R1 v: 1.2.1 
  serial: <filter> Chassis: type: 10 serial: <filter> 
  Mobo: Alienware model: Alienware x17 R1 v: A00 serial: <filter> 
  UEFI: Alienware v: 1.2.1 date: 07/12/2021 
Battery:
  ID-1: BAT1 charge: 27.6 Wh condition: 86.3/87.0 Wh (99%) volts: 12.2/11.4 
  model: COMPAL PABAS0241231 type: Li-ion serial: <filter> status: Charging 
CPU:
  Topology: 8-Core model: 11th Gen Intel Core i7-11800H bits: 64 
  type: MT MCP arch: N/A L2 cache: 24.0 MiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 73728 
  Speed: 2459 MHz min/max: 800/4600 MHz Core speeds (MHz): 1: 2757 2: 2809 
  3: 2777 4: 2809 5: 2769 6: 2770 7: 2766 8: 2757 9: 2743 10: 2756 11: 2799 
  12: 2848 13: 2792 14: 2799 15: 2784 16: 2793 
Graphics:
  Device-1: Intel vendor: Dell driver: N/A bus ID: 0000:00:02.0 
  chip ID: 8086:9a60 
  Device-2: NVIDIA vendor: Dell driver: N/A bus ID: 0000:01:00.0 
  chip ID: 10de:24dd 
  Display: x11 server: X.Org 1.20.9 driver: fbdev unloaded: modesetting,vesa 
  resolution: 1920x1080~77Hz 
  OpenGL: renderer: llvmpipe (LLVM 11.0.0 256 bits) v: 4.5 Mesa 20.2.6 
  compat-v: 3.1 direct render: Yes 
Audio:
  Device-1: Intel vendor: Dell driver: snd_hda_intel v: kernel 
  bus ID: 0000:00:1f.3 chip ID: 8086:43c8 
  Device-2: NVIDIA driver: snd_hda_intel v: kernel bus ID: 0000:01:00.1 
  chip ID: 10de:228b 
  Sound Server: ALSA v: k5.4.0-74-generic 
Network:
  Device-1: Realtek vendor: Dell driver: N/A port: 3000 bus ID: 0000:3b:00.0 
  chip ID: 10ec:3000 
  Device-2: Intel vendor: Bigfoot Networks driver: N/A port: 3000 
  bus ID: 0000:3c:00.0 chip ID: 8086:2725 
Drives:
  Local Storage: total: 953.87 GiB used: 14.52 GiB (1.5%) 
  ID-1: /dev/nvme0n1 vendor: SK Hynix model: PC711 NVMe 1TB size: 953.87 GiB 
  speed: 31.6 Gb/s lanes: 4 serial: <filter> rev: 41001131 scheme: GPT 
RAID:
  Hardware-1: Intel Volume Management Device NVMe RAID Controller 
  driver: vmd v: 0.6 port: 5000 bus ID: 0000:00:0e.0 chip ID: 8086.9a0b 
  rev: N/A 
Partition:
  ID-1: / size: 937.40 GiB used: 14.51 GiB (1.5%) fs: ext4 
  dev: /dev/nvme0n1p2 
Sensors:
  System Temperatures: cpu: 58.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://packages.linuxmint.com uma main upstream import backport #id:linuxmint_main
  2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
  3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
  4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
Info:
  Processes: 309 Uptime: 1m Memory: 31.03 GiB used: 1.07 GiB (3.5%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38 
lo        no wireless extensions.

SecureBoot disabled

[sleeper12]

Install the 5.13 kernel in Update Manager, View, Linux Kernels & reboot. See if that solves it for you.

[pendrifter]

I'm not OP, but this advice just made a $2500 laptop Linux-friendly. Thank you. It sounds like I have similar/identical hardware as OP, so I'll bet it will work for him as well.

[sleeper12]

I'm not OP, but this advice just made a $2500 laptop Linux-friendly. Thank you. It sounds like I have similar/identical hardware as OP, so I'll bet it will work for him as well.

Glad that helped you, hope it helps the OP too.

[Cornflake]

Install the 5.13 kernel in Update Manager, View, Linux Kernels & reboot. See if that solves it for you.

Hi, dump question... How can i install a new Kernel i i got no internetconnection?!
I've tried to download and then install the packages trought GDebi but also no luck?

Please tell me what's the magic

[sleeper12]

Install the 5.13 kernel in Update Manager, View, Linux Kernels & reboot. See if that solves it for you.

Hi, dump question... How can i install a new Kernel i i got no internetconnection?!
I've tried to download and then install the packages trought GDebi but also no luck?

Please tell me what's the magic

Maybe you can connect by ethernet or cell phone:
https://easylinuxtipsproject.blogspot.c ... ernet.html

[DPM]

Hi, dump question... How can i install a new Kernel i i got no internetconnection?!

You could install the "Edge" edition. That has nothing to do with Microsoft's browser, but offers an HWE kernel right from the install.

[JeremyB]

Download http://mirrors.kernel.org/ubuntu/pool/m ... _amd64.deb and put it on a thumb driver and put it on the Mint computer, double click on the file to install, then reboot