headset microphone issues

[mano123]

Hi, there is a lot of problems that face everyday user, in some cases we must mention it up to be useful to others, i believe this is the way that we should do if we want to create powerful systems and preserve a large communities.
I'm not new to Linux i have installed and burn over 30 distros however I'm not that much in what when you deal with system issues, so here is my problem:

I installed Linux mint 20 ulyana cinnamon of course to be in noticed for the latest news, then i decide to use my mic in discord, but it doesn't work, i checked lots of people and forums and still, my computer is HP pavilion core i7, and the Linux kernel is 5.4.0-94-generic, of course i have two ports in the computer one for the sound and the other for mic, so i brought a headset with the same description and it still doesn't work, i conclude that it might be from the laptop jack (females), then i brought a converter which you plug in the usb and then put the headset jack in it, and still the same problem.

I will so happy if someone could help me, and thanks in advance.

[1000]

Help with sound is a hard topic, but I will try.


1. Check the headphones on other hardware ( this can be computer, phone )
to see if they work.
A burnt microphone is often a fault.


2. I want to know the exact model
About inxi viewtopic.php?f=90&t=318644

Code: Select all

inxi -Fxxrzc0

Entering a specific model can help you search better sometimes.


3. Check with another app.
Loudspeakers: video , audio , with web browser [ YouTube , SoundCloud ].
Microphone: Audacity ( check every available channel in Audacity )


4. Check the audio settings.
Check with pavucontrol app.
There is a tab for the microphone. And there is a volume indicator from the microphone
As you speak, the indicator should increase.

The biggest problems are with pulseaudio.
It likes to set the sound from the monitor instead of the headphones. And likes to break.


5. Check sound from live-CD / live-USB.


6. Check with another kernel.

Newer kernel means newer drivers.
mintupdate app --> View --> Linux kernel
If you have newer installed, restart the computer and test it.


7. You can read also https://help.ubuntu.com/community/SoundTroubleshooting

[mano123]

Hi thanks for answering and sorry for the late reply smh

i have checked all the steps you provided them and this is what i got:

- I installed audacity and test, no thing happened
- the pavucontrol says there is no application recorded audio (I'm surly plugging the headset in my computer right now)

+ this is the inxi -Fxxrzc0 output

Code: Select all

System:    Kernel: 5.13.0-30-generic x86_64 bits: 64 compiler: N/A Desktop: Cinnamon 5.2.7 
           wm: muffin dm: LightDM Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal 
Machine:   Type: Laptop System: Hewlett-Packard product: HP Pavilion dv6 Notebook PC 
           v: 0591110000204620000630100 serial: <filter> Chassis: type: 10 serial: <filter> 
           Mobo: Hewlett-Packard model: 17FA v: 10.5A serial: <filter> BIOS: Hewlett-Packard 
           v: F.1C date: 01/23/2013 
Battery:   ID-1: BAT0 charge: 40.9 Wh condition: 40.9/48.8 Wh (84%) volts: 11.5/11.1 
           model: Hewlett-Packard 4400 serial: <filter> status: Full 
CPU:       Topology: Quad Core model: Intel Core i7-2670QM bits: 64 type: MT MCP 
           arch: Sandy Bridge rev: 7 L2 cache: 6144 KiB 
           flags: avx lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 35123 
           Speed: 942 MHz min/max: 800/3100 MHz Core speeds (MHz): 1: 965 2: 1002 3: 953 4: 878 
           5: 972 6: 932 7: 988 8: 962 
Graphics:  Device-1: Intel 2nd Generation Core Processor Family Integrated Graphics 
           vendor: Hewlett-Packard driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:0116 
           Device-2: AMD Whistler [Radeon HD 6730M/6770M/7690M XT] vendor: Hewlett-Packard 
           driver: radeon v: kernel bus ID: 01:00.0 chip ID: 1002:6740 
           Display: x11 server: X.Org 1.20.13 driver: ati,modesetting,radeon unloaded: fbdev,vesa 
           resolution: 1920x1080~60Hz 
           OpenGL: renderer: Mesa DRI Intel HD Graphics 3000 (SNB GT2) v: 3.3 Mesa 21.2.6 
           compat-v: 3.0 direct render: Yes 
Audio:     Device-1: Intel 6 Series/C200 Series Family High Definition Audio 
           vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus ID: 00:1b.0 
           chip ID: 8086:1c20 
           Sound Server: ALSA v: k5.13.0-30-generic 
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
           vendor: Hewlett-Packard driver: r8169 v: kernel port: 4000 bus ID: 07:00.0 
           chip ID: 10ec:8168 
           IF: eno1 state: down mac: <filter> 
           Device-2: Realtek RTL8188EUS 802.11n Wireless Network Adapter type: USB driver: r8188eu 
           bus ID: 2-1.2:9 chip ID: 0bda:8179 
           IF: wlxd037454fad1d state: up mac: <filter> 
Drives:    Local Storage: total: 596.17 GiB used: 14.12 GiB (2.4%) 
           ID-1: /dev/sda vendor: Western Digital model: WD6400BPVT-60HXZT1 size: 596.17 GiB 
           speed: 3.0 Gb/s serial: <filter> 
Partition: ID-1: / size: 585.32 GiB used: 14.12 GiB (2.4%) fs: ext4 dev: /dev/sda5 
USB:       Hub: 1-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 chip ID: 1d6b:0002 
           Hub: 1-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0 
           chip ID: 8087:0024 
           Device-1: 1-1.2:3 info: Suyin type: Video driver: uvcvideo rev: 2.0 chip ID: 064e:d281 
           Hub: 2-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 chip ID: 1d6b:0002 
           Hub: 2-1:2 info: Intel Integrated Rate Matching Hub ports: 6 rev: 2.0 
           chip ID: 8087:0024 
           Device-2: 2-1.2:9 info: Realtek RTL8188EUS 802.11n Wireless Network Adapter 
           type: Network driver: r8188eu rev: 2.0 chip ID: 0bda:8179 
           Hub: 3-0:1 info: Full speed (or root) Hub ports: 2 rev: 2.0 chip ID: 1d6b:0002 
           Device-3: 3-2:2 info: Pixart Imaging Optical Mouse type: Mouse 
           driver: hid-generic,usbhid rev: 1.1 chip ID: 093a:2510 
           Hub: 4-0:1 info: Full speed (or root) Hub ports: 2 rev: 3.0 chip ID: 1d6b:0003 
Sensors:   System Temperatures: cpu: 45.0 C mobo: N/A gpu: radeon temp: 47 C 
           Fan Speeds (RPM): N/A 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http: //packages.linuxmint.com una main upstream import backport
           2: deb http: //archive.ubuntu.com/ubuntu focal main restricted universe multiverse
           3: deb http: //archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
           4: deb http: //archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
           5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http: //archive.canonical.com/ubuntu/ focal partner
Info:      Processes: 294 Uptime: 2h 49m Memory: 11.64 GiB used: 3.96 GiB (34.0%) Init: systemd 
           v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Client: Unknown python3.8 client 
           inxi: 3.0.38 

again sir let me provide a more information please, I'm using hp pavilion dv6 Notebook laptop which i think it has an old hardware, don't you think i must use an older kernel?? i'm runing kernel 5.13.0-30

and Thanks

[1000]

i have checked all the steps

From Live CD / USB ?

[mano123]

i have checked all the steps

From Live CD / USB ?

yes sir, i installed audacity and recording but i didn't hear my voice but noise, and no thing from the sound tab in sittings

[1000]

i have checked all the steps

From other hardware ?

Check alsamixer from terminal

Code: Select all

alsamixer

https://wiki.ubuntu.com/Audio/Alsamixer

https://www.youtube.com/watch?v=P3J1MPyiJkY

Edited
For alsamixer
manual - https://linux.die.net/man/1/alsamixer
old tutorial - https://www.maketecheasier.com/alsa-uti ... mand-line/

[mano123]

hello, thanks for replying sir
it didn't seems the alsamixer trick works, and yes i test the headset on another hardware and it didn't work either (i tested on windows), does that mean my headset mic not working? thus the headset speaker works fine. back in the day i brought an external mic to see if the problem from the hardware (the headset) itself but it won't work.

[1000]

" Ubuntu Feisty, the ALSA drivers fully support the hardware used in the dv6000 series. "
https://wiki.ubuntu.com/HP_dv6000_Serie ... hone_Jacks
not tested https://wiki.debian.org/InstallingDebia ... DV6_2113sa

i test the headset on another hardware and it didn't work either

The microphone is probably damaged / broken.
Try to check with different microphone which you know that it certainly works with different hardware.