I have 2 MSI monitors connected to my HP laptop which are fairly new, one connected with hdmi-hdmi cable and the second one with a hdmi-usb-C cable. Both monitors are also connected to my company laptop (which is not running whilst observing this issue). I might also add that with the company laptop which is a Windows machine does not have any issues at all - the monitors are detected every time).
The problem with my Linux Mint HP laptop is that most of the times the 2nd monitor doesn't work and doesn't display absolutely anything. I say most of the times, because every now and then both screens are working.
The monitor that is working is the only active one, which i can tell by moving my mouse to each border of the screen, but it always remains partly visible, which indicates that no other monitor is active at the same time.
The 2nd monitor is detected every time by my laptop and when i disconnect the 2nd monitor and connect again, the active screen jumps to the 2nd monitor which before was black, proving that the monitor is working fine. While in this case i can move my mouse around and see it on the 1st (initially working) monitor, this is the only thing i can see there, apart from the black background. I have tried different things:
1) Checked the driver manager - nothing popped up.
2) Disconnected the Laptop monitor in the "Display" settings - absolutely no difference.
3) Tried booting up both with monitors connected and without.
4) Searched the web for solutions with no success.
Attached you will find a screenshot of my display settings and below the output of lspci and part of the inxi -Fx output. Would be grateful for any help.
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Graphics:
Device-1: AMD vendor: Hewlett-Packard driver: amdgpu v: kernel
bus ID: 04:00.0
Display: x11 server: X.Org 1.20.13 driver: amdgpu,ati
unloaded: fbdev,modesetting,vesa resolution: 1920x1080~60Hz
OpenGL: renderer: AMD RENOIR (DRM 3.41.0 5.13.0-41-generic LLVM 12.0.0)
v: 4.6 Mesa 21.2.6 direct render: Yes
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00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Root Complex
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Renoir IOMMU
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
00:02.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
00:02.4 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir Internal PCIe GPP Bridge to Bus
00:08.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir Internal PCIe GPP Bridge to Bus
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 51)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 7
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI Express Card Reader (rev 01)
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8822CE 802.11ac PCIe Wireless Network Adapter
03:00.0 Non-Volatile memory controller: Intel Corporation SSD 660P Series (rev 03)
04:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Device 164c (rev c1)
04:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 1637
04:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) Platform Security Processor
04:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir USB 3.1
04:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir USB 3.1
04:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor (rev 01)
04:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller
05:00.0 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 81)
05:00.1 SATA controller: Advanced Micro Devices, Inc. [AMD] FCH SATA Controller [AHCI mode] (rev 81)
