Screen continues to sleep after standby

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micld
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Level 1
Posts: 5
Joined: Tue Aug 04, 2020 2:43 am

Screen continues to sleep after standby

Post by micld »

Hi,
I have a problem that I am stuck on.
When my PC is in standby mode, I do not get the screen signal back when I wake up. The PC runs visibly (LED) again, but the screen remains black.
It helps then only a restart.
Had the problem under Mint 20.3 already from time to time and now under Mint 21 actually always.
Maybe someone has a hint for me

Code: Select all

System:
  Kernel: 5.15.0-46-generic x86_64 bits: 64 compiler: gcc v: 11.2.0 Desktop: Cinnamon 5.4.9
    tk: GTK 3.24.33 wm: Mutter dm: LightDM Distro: Linux Mint 21 Vanessa base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop System: Intel product: NUC7i7DNHE v: J85489-205 serial: <superuser required>
    Chassis: type: 3 v: 2 serial: <superuser required>
  Mobo: Intel model: NUC7i7DNB v: J83500-205 serial: <superuser required> UEFI: Intel
    v: DNKBLi7v.86A.0067.2019.1101.1743 date: 11/01/2019
Battery:
  Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard serial: <filter>
    charge: 55% (should be ignored) status: Discharging
  Device-2: hidpp_battery_1 model: Logitech Wireless Mouse MX Master serial: <filter>
    charge: 55% (should be ignored) status: Discharging
CPU:
  Info: quad core model: Intel Core i7-8650U bits: 64 type: MT MCP arch: Coffee Lake rev: A cache:
    L1: 256 KiB L2: 1024 KiB L3: 8 MiB
  Speed (MHz): avg: 1700 min/max: 400/4200 cores: 1: 1700 2: 1700 3: 1700 4: 1700 5: 1700
    6: 1700 7: 1700 8: 1700 bogomips: 33599
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
  Device-1: Intel UHD Graphics 620 driver: i915 v: kernel ports: active: DP-1
    empty: DP-2,DP-3,HDMI-A-1 bus-ID: 00:02.0 chip-ID: 8086:5917
  Device-2: Logitech ConferenceCam Connect Video type: USB driver: hid-generic,usbhid,uvcvideo
    bus-ID: 1-2.2:6 chip-ID: 046d:084b
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: modesetting unloaded: fbdev,vesa
    gpu: i915 display-ID: :0 screens: 1
  Screen-1: 0 s-res: 3440x1440 s-dpi: 96
  Monitor-1: DP-1 model: HP 34f Curved res: 3440x1440 dpi: 109 diag: 867mm (34.1")
  OpenGL: renderer: Mesa Intel UHD Graphics 620 (KBL GT2) v: 4.6 Mesa 22.0.5 direct render: Yes
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel v: kernel bus-ID: 00:1f.3
    chip-ID: 8086:9d71
  Device-2: Logitech ConferenceCam Connect type: USB driver: hid-generic,snd-usb-audio,usbhid
    bus-ID: 1-2.1:4 chip-ID: 046d:084c
  Device-3: Plantronics Plantronics P610 type: USB driver: plantronics,snd-usb-audio,usbhid
    bus-ID: 1-4.3:8 chip-ID: 047f:c02f
  Device-4: Sennheiser Headset [PC 8] type: USB driver: hid-generic,snd-usb-audio,usbhid
    bus-ID: 1-4.4.2:11 chip-ID: 1395:0025
  Sound Server-1: ALSA v: k5.15.0-46-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Intel Ethernet I219-LM driver: e1000e v: kernel port: N/A bus-ID: 00:1f.6
    chip-ID: 8086:156f
  IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter>
  Device-2: Intel Wireless 8265 / 8275 driver: iwlwifi v: kernel pcie: speed: 2.5 GT/s lanes: 1
    bus-ID: 01:00.0 chip-ID: 8086:24fd
  IF: wlp1s0 state: down mac: <filter>
  IF-ID-1: br-8a2b5a04ad23 state: up speed: 10000 Mbps duplex: unknown mac: <filter>
  IF-ID-2: docker0 state: down mac: <filter>
  IF-ID-3: veth601a995 state: up speed: 10000 Mbps duplex: full mac: <filter>
  IF-ID-4: vethb59c8ba state: up speed: 10000 Mbps duplex: full mac: <filter>
Bluetooth:
  Device-1: Intel Bluetooth wireless interface type: USB driver: btusb v: 0.8 bus-ID: 1-8:9
    chip-ID: 8087:0a2b
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 2.1 lmp-v: 4.2
    sub-v: 100
Drives:
  Local Storage: total: 5.46 TiB used: 981.64 GiB (17.6%)
  ID-1: /dev/sda vendor: Samsung model: SSD 850 EVO 1TB size: 931.51 GiB speed: 6.0 Gb/s
    serial: <filter>
  ID-2: /dev/sdb vendor: Crucial model: CT1000MX500SSD4 size: 931.51 GiB speed: 6.0 Gb/s
    serial: <filter>
  ID-3: /dev/sdc type: USB vendor: Western Digital model: WD My Passport 0820 size: 1.82 TiB
    serial: <filter>
  ID-4: /dev/sdd type: USB vendor: Western Digital model: WD My Passport 0827 size: 1.82 TiB
    serial: <filter>
Partition:
  ID-1: / size: 915.32 GiB used: 147.79 GiB (16.1%) fs: ext4 dev: /dev/sda2
  ID-2: /boot/efi size: 511 MiB used: 35.6 MiB (7.0%) fs: vfat dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 0 KiB (0.0%) priority: -2 file: /swapfile
USB:
  Hub-1: 1-0:1 info: Hi-speed hub with single TT ports: 12 rev: 2.0 speed: 480 Mb/s
    chip-ID: 1d6b:0002
  Hub-2: 1-2:2 info: Logitech ConferenceCam Connect ports: 4 rev: 2.0 speed: 480 Mb/s
    chip-ID: 046d:084e
  Device-1: 1-2.1:4 info: Logitech ConferenceCam Connect type: Audio,HID
    driver: hid-generic,snd-usb-audio,usbhid rev: 2.0 speed: 12 Mb/s chip-ID: 046d:084c
  Device-2: 1-2.2:6 info: Logitech ConferenceCam Connect Video type: Video,HID
    driver: hid-generic,usbhid,uvcvideo rev: 2.0 speed: 480 Mb/s chip-ID: 046d:084b
  Device-3: 1-3:3 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID
    driver: logitech-djreceiver,usbhid rev: 2.0 speed: 12 Mb/s chip-ID: 046d:c52b
  Hub-3: 1-4:5 info: Genesys Logic Hub ports: 4 rev: 2.1 speed: 480 Mb/s chip-ID: 05e3:0610
  Device-1: 1-4.3:8 info: Plantronics Plantronics P610 type: Audio,HID
    driver: plantronics,snd-usb-audio,usbhid rev: 2.0 speed: 12 Mb/s chip-ID: 047f:c02f
  Hub-4: 1-4.4:10 info: Genesys Logic Hub ports: 4 rev: 2.1 speed: 480 Mb/s chip-ID: 05e3:0610
  Device-1: 1-4.4.2:11 info: Sennheiser Headset [PC 8] type: Audio,HID
    driver: hid-generic,snd-usb-audio,usbhid rev: 1.1 speed: 12 Mb/s chip-ID: 1395:0025
  Device-2: 1-4.4.4:12 info: Plantronics Plantronics Voyager 5200 Series type: HID
    driver: plantronics,usbhid rev: 2.0 speed: 12 Mb/s chip-ID: 047f:0130
  Device-3: 1-5:7 info: Logitech Unifying Receiver type: Keyboard,Mouse
    driver: logitech-djreceiver,usbhid rev: 2.0 speed: 12 Mb/s chip-ID: 046d:c534
  Device-4: 1-8:9 info: Intel Bluetooth wireless interface type: Bluetooth driver: btusb
    rev: 2.0 speed: 12 Mb/s chip-ID: 8087:0a2b
  Hub-5: 2-0:1 info: Super-speed hub ports: 6 rev: 3.0 speed: 5 Gb/s chip-ID: 1d6b:0003
  Hub-6: 2-4:2 info: Genesys Logic Hub ports: 4 rev: 3.0 speed: 5 Gb/s chip-ID: 05e3:0612
  Device-1: 2-4.2:3 info: Western Digital My Passport Ultra (WDBMWV WDBZFP) type: Mass Storage
    driver: usb-storage rev: 3.0 speed: 5 Gb/s chip-ID: 1058:0820
  Hub-7: 2-4.4:4 info: Genesys Logic Hub ports: 4 rev: 3.0 speed: 5 Gb/s chip-ID: 05e3:0612
  Device-1: 2-4.4.1:5 info: Western Digital My Passport 0827 type: Mass Storage
    driver: usb-storage rev: 3.0 speed: 5 Gb/s chip-ID: 1058:0827
Sensors:
  System Temperatures: cpu: 93.0 C pch: 90.0 C mobo: 27.8 C
  Fan Speeds (RPM): N/A
Repos:
  Packages: 2270 apt: 2259 flatpak: 11
  No active apt repos in: /etc/apt/sources.list
  Active apt repos in: /etc/apt/sources.list.d/nordvpn.list
    1: deb https: //repo.nordvpn.com/deb/nordvpn/debian stable main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
    1: deb http: //linux-mint.froonix.org vanessa main upstream import backport
    2: deb http: //ftp-stud.hs-esslingen.de/ubuntu jammy main restricted universe multiverse
    3: deb http: //ftp-stud.hs-esslingen.de/ubuntu jammy-updates main restricted universe multiverse
    4: deb http: //ftp-stud.hs-esslingen.de/ubuntu jammy-backports main restricted universe multiverse
    5: deb http: //security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
  Active apt repos in: /etc/apt/sources.list.d/spotify.list
    1: deb http: //repository.spotify.com stable non-free
Info:
  Processes: 299 Uptime: 30m Memory: 30.8 GiB used: 5.17 GiB (16.8%) Init: systemd v: 249
  runlevel: 5 Compilers: gcc: 11.2.0 alt: 11 Client: Unknown python3.10 client inxi: 3.3.13
regards
Michael
Last edited by LockBot on Sun Feb 12, 2023 11:00 pm, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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SMG
Level 25
Level 25
Posts: 31966
Joined: Sun Jul 26, 2020 6:15 pm
Location: USA

Re: Screen continues to sleep after standby

Post by SMG »

micld wrote: ⤴Fri Aug 12, 2022 2:10 amWhen my PC is in standby mode, I do not get the screen signal back when I wake up. The PC runs visibly (LED) again, but the screen remains black.
Does standby mode mean you put the computer to sleep or just the monitor? Is the monitor connected directly to the computer (and not through a hub)?

Please run the updates in Update Manager. The latest version of Cinnamon is 5.4.11.

System:
Kernel: 5.15.0-46-generic x86_64 bits: 64 compiler: gcc v: 11.2.0 Desktop: Cinnamon 5.4.9
tk: GTK 3.24.33 wm: Mutter dm: LightDM Distro: Linux Mint 21 Vanessa base: Ubuntu 22.04 jammy

Does your system always run this hot? You might want to check if there are any BIOS/UEFI updates available.
Sensors:
System Temperatures: cpu: 93.0 C pch: 90.0 C mobo: 27.8 C
Fan Speeds (RPM): N/A
Image
A woman typing on a laptop with LM20.3 Cinnamon.
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