Mouse wheel less responsive in Linux Mint 21

[PRSoftware]

Hello,

I just installed the upgrade of Linux Mint from 20.3 to 21 (Vanessa).

Since the upgrade, the wheel of my mouse (Logitech Mx Master 3) is less responsive than in 20.3 : in some applications (for example : nemo or celluloid) I must turn the wheel 3 or 4 times before it begins to react. In the other hand, other applications (like firefox) have the same comportment than before the upgrade.

In 20.3, the mouse wheel action was taken into account from the first notch in every applications.

I checked that no specific driver is installed for this mouse.

There is also nothing about this in the "mouse" section of the system parameters.

An other (maybe useful) information: this mouse has 2 wheels (the classic vertical wheel + an horizontal wheel) and the horizontal wheel seems to be not concerned by the problem.

Do you know a way to repair this issue ?

[kato181]

In terminal copy & paste the following command and post the results back here in between the code display brackets </> 5th icon above the text box.

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inxi -Fxz

[PRSoftware]

Here is the result of the requested command :

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System:
  Kernel: 5.15.0-46-generic x86_64 bits: 64 compiler: gcc v: 11.2.0
    Desktop: Cinnamon 5.4.9 Distro: Linux Mint 21 Vanessa
    base: Ubuntu 22.04 jammy
Machine:
  Type: Desktop System: MSI product: MS-7693 v: 3.0
    serial: <superuser required>
  Mobo: MSI model: 970A-G43 (MS-7693) v: 3.0 serial: <superuser required>
    BIOS: American Megatrends v: 10.3 date: 03/28/2013
Battery:
  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse MX Master 3
    charge: 100% (should be ignored) status: Discharging
CPU:
  Info: 6-core model: AMD FX-6300 bits: 64 type: MT MCP arch: Piledriver
    rev: 0 cache: L1: 288 KiB L2: 6 MiB L3: 8 MiB
  Speed (MHz): avg: 1592 high: 2430 min/max: 1400/3500 boost: enabled
    cores: 1: 1398 2: 1398 3: 2430 4: 1530 5: 1400 6: 1400 bogomips: 41999
  Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
  Device-1: NVIDIA GF108 [GeForce GT 730] driver: nvidia v: 390.154
    bus-ID: 01:00.0
  Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: nvidia
    unloaded: fbdev,modesetting,nouveau,vesa gpu: nvidia
    resolution: 1920x1080~60Hz
  OpenGL: renderer: GeForce GT 730/PCIe/SSE2 v: 4.6.0 NVIDIA 390.154
    direct render: Yes
Audio:
  Device-1: AMD SBx00 Azalia vendor: Micro-Star MSI driver: snd_hda_intel
    v: kernel bus-ID: 00:14.2
  Device-2: NVIDIA GF119 HDMI Audio driver: snd_hda_intel v: kernel
    bus-ID: 01:00.1
  Sound Server-1: ALSA v: k5.15.0-46-generic running: yes
  Sound Server-2: PulseAudio v: 15.99.1 running: yes
  Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
    vendor: Micro-Star MSI driver: r8169 v: kernel port: d000 bus-ID: 05:00.0
  IF: enp5s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
  IF-ID-1: vboxnet0 state: down mac: <filter>
Bluetooth:
  Device-1: Broadcom BCM2210 Bluetooth type: USB driver: btusb v: 0.8
    bus-ID: 5-3:3
  Report: hciconfig ID: hci0 rfk-id: 0 state: up address: <filter>
    bt-v: 1.2 lmp-v: 2.0
Drives:
  Local Storage: total: 2.73 TiB used: 1.72 TiB (62.9%)
  ID-1: /dev/sda vendor: Crucial model: CT2000MX500SSD1 size: 1.82 TiB
  ID-2: /dev/sdb vendor: HGST (Hitachi) model: HTS541010B7E610
    size: 931.51 GiB
Partition:
  ID-1: / size: 1.79 TiB used: 1.05 TiB (58.9%) fs: ext4 dev: /dev/sda5
  ID-2: /boot/efi size: 511 MiB used: 4 KiB (0.0%) fs: vfat dev: /dev/sda1
Swap:
  ID-1: swap-1 type: file size: 2 GiB used: 916.1 MiB (44.7%) file: /swapfile
Sensors:
  System Temperatures: cpu: 37.6 C mobo: N/A gpu: nvidia temp: 49 C
  Fan Speeds (RPM): N/A gpu: nvidia fan: 40%
Info:
  Processes: 300 Uptime: 7d 14h 21m Memory: 23.36 GiB used: 2.94 GiB (12.6%)
  Init: systemd runlevel: 5 Compilers: gcc: 11.2.0 Packages: 3431 Shell: Bash
  v: 5.1.16 inxi: 3.3.13

[kato181]

Seems weird that one wheel works and the other doesn't.
Device-1: Broadcom BCM2210 Bluetooth type: USB driver: btusb v: 0.8
bus-ID: 5-3:3
This is listed as Failed on Ubuntu 20.04 Jammy, which is what LM21 is based on.
Post the results of the following command..

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sudo dmesg |grep -i bluetooth

Check the following..
https://askubuntu.com/questions/1403454 ... s-not-work

[PRSoftware]

For information, my mouse is not connected by bluetooth but with a specific Logitech USB dongle.

The command sudo dmesg |grep -i bluetooth gives no result.

I tested the bluetooth communication: it is operational, both for sending and receiving.

[kato181]

Sorry about that. It was a typo, should have been this command.

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sudo dmesg | grep -i Blue

But that is irrevelant now. Is the gesture happening in a particular program or when using all the time?
Post the results of the following command..

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lsusb

[PRSoftware]

The command sudo dmesg | grep -i Blue gives no result.

Result of command lsusb :

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Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 003: ID 0a5c:2121 Broadcom Corp. BCM2210 Bluetooth
Bus 005 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 002: ID 04a9:190a Canon, Inc. CanoScan LiDE 210
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 011 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 010 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 009 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 008 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

As I explained in my initial post, in some applications (for example : nemo or celluloid) I must turn the wheel 3 or 4 times before it begins to react. In the other hand, other applications (like firefox or libreoffice) have the same comportment than before the upgrade (they begins to react at the first notch of the mouse wheel).

[kato181]

That command should have given you a message re-bluetooth, why it didn't I don't know why.
Yet the lsusb returned a bluetooth adapater.
Bus 005 Device 003: ID 0a5c:2121 Broadcom Corp. BCM2210 Bluetooth
Looking at your system, you have a 9yr old bios, so I'm thinking that the latest kernel is for later systems, maybe if you install an earlier kernel version it may work. The unfortunate thing nowadays is that newer O/S being released are for newer hardware, this leaving older hardware somewhat lacking support, which in your case maybe the case. If your mouse worked ok in LM20.3, then I'd suggest you go back to that.
You could try a live session of LM21 in Mate or Xfce and see if the mouse responds.
Other than that I can't help you much more than I already have. There are members here that are more knowledgeable than me, so hopefully some one will help you.

[PRSoftware]

Thanks a lot for your support.

I know I have an old computer and it is also the reason why I installed Linux on it: to continue using this machine which is perfectly adapted to my needs and to have a light and updated OS.

Do you think it is risky to use a kernel 5.4 (the version provided with LM 20.3) with LM 21 Vanessa ? If yes, what are the risks ?

[kato181]

No it should be fine. When there are updates to the kernel, they are for patches and for newer hardware. The latest kernel for LM20.3 at this time is 5.4.0-124 which is supported until 2025, so you will be fine. If there are more updates then just apply them, until the mouse buttons play up again. I currently use the latest kernel 5.15.0-14, that supports the hardware that I have and with my new wifi card the old kernel didn't support it because it's the latest card out, hence newer kernels to support newer hardware.