Touchpad freeze randomly

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Simon1988
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Joined: Wed Nov 23, 2022 5:36 pm

Touchpad freeze randomly

Post by Simon1988 »

I own a Huawei Matebook 16 with AMD processor + Linux Mint Cinnamon 21 and have the problem that the touchpad suddenly freezes randomly. When restarting after freezing, a number and: "i2c_hid_acpi i2c-QXTP7868:00: failed to reset device." Is displayed before startup and the touchpad does not work. Only another restart with a trip to the bios or an Windows start ensure that the touchpad works again the next time Linux is started. Installing a new touchpad driver as described on the Mint site does not solve the problem! What's the problem, what can I do?
Last edited by LockBot on Tue May 23, 2023 10:00 pm, edited 1 time in total.
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