RX 6600 has seemingly unsolvable problem
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RX 6600 has seemingly unsolvable problem
i've seen others are having a similar problem with there 6600's but none of there fixes seem to solve my problem of the
GPU becoming unresponsive and then my screen becoming garbled pixels.
it could range for as long as a few minutes to being able to play for hours before I have to restart when it happens
oddly enough it seems to be sometimes better and worse depending on the kernel I use
not sure what to do at this point
GPU becoming unresponsive and then my screen becoming garbled pixels.
it could range for as long as a few minutes to being able to play for hours before I have to restart when it happens
oddly enough it seems to be sometimes better and worse depending on the kernel I use
not sure what to do at this point
Last edited by LockBot on Sun May 28, 2023 10:00 pm, edited 2 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Re: RX 6600 has seemingly unsolvable problem
Hi Hausemaster and welcome to the forum.
To be in a position to help you we need to know the full details of your computer.
If you click on the Start button and type - system reports – and then launch / run that program. Next, on the left hand side of System Reports window, click on System information, then the Copy button.
Come back here and Paste.
That will give us the details of your computer and then someone will be able to help.
If you’re Terminally based then open your Terminal and paste
Code: Select all
inxi -Fxpmrz
Go to Edit, Select All, and then Copy, come back here, click on the code tags, </>, and then paste, Ctrl V.
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Re: RX 6600 has seemingly unsolvable problem
Code: Select all
System:
Kernel: 5.15.0-52-generic x86_64 bits: 64 compiler: gcc v: 11.2.0
Desktop: Cinnamon 5.4.12 Distro: Linux Mint 21 Vanessa
base: Ubuntu 22.04 jammy
Machine:
Type: Desktop Mobo: ASRock model: B550M Pro4 serial: <superuser required>
UEFI: American Megatrends v: P1.00 date: 05/20/2020
Memory:
RAM: total: 31.28 GiB used: 3.05 GiB (9.8%)
RAM Report:
permissions: Unable to run dmidecode. Root privileges required.
CPU:
Info: 6-core model: AMD Ryzen 5 3600 bits: 64 type: MT MCP arch: Zen 2
rev: 0 cache: L1: 384 KiB L2: 3 MiB L3: 32 MiB
Speed (MHz): avg: 2322 high: 3588 min/max: 2200/4208 boost: enabled
cores: 1: 3588 2: 2066 3: 2055 4: 2195 5: 2196 6: 2196 7: 2052 8: 2736
9: 2195 10: 2195 11: 2195 12: 2195 bogomips: 86234
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Graphics:
Device-1: AMD Navi 23 [Radeon RX 6600/6600 XT/6600M] vendor: XFX
driver: amdgpu v: kernel bus-ID: 0b:00.0
Device-2: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo
bus-ID: 3-2.2:3
Display: x11 server: X.Org v: 1.21.1.3 driver: X: loaded: amdgpu,ati
unloaded: fbdev,modesetting,radeon,vesa gpu: amdgpu
resolution: 1440x900~75Hz
OpenGL: renderer: NAVI23 (navi23 LLVM 15.0.4 DRM 3.42 5.15.0-52-generic)
v: 4.6 Mesa 22.2.4 - kisak-mesa PPA direct render: Yes
Audio:
Device-1: AMD Navi 21 HDMI Audio [Radeon RX 6800/6800 XT / 6900 XT]
driver: snd_hda_intel v: kernel bus-ID: 0b:00.1
Device-2: AMD Starship/Matisse HD Audio vendor: ASRock
driver: snd_hda_intel v: kernel bus-ID: 0d:00.4
Device-3: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo
bus-ID: 3-2.2:3
Sound Server-1: ALSA v: k5.15.0-52-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: ASRock driver: r8169 v: kernel port: f000 bus-ID: 07:00.0
IF: enp7s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
Local Storage: total: 2.27 TiB used: 1020.69 GiB (43.8%)
ID-1: /dev/nvme0n1 vendor: Crucial model: CT500P2SSD8 size: 465.76 GiB
temp: 29.9 C
ID-2: /dev/sda vendor: Western Digital model: WD20EZBX-00AYRA0
size: 1.82 TiB
Partition:
ID-1: / size: 455.22 GiB used: 107.39 GiB (23.6%) fs: ext4 dev: /dev/dm-1
mapped: vgmint-root
ID-2: /boot size: 703.1 MiB used: 138.7 MiB (19.7%) fs: ext4
dev: /dev/nvme0n1p2
ID-3: /boot/efi size: 511 MiB used: 10.2 MiB (2.0%) fs: vfat
dev: /dev/nvme0n1p1
ID-4: /mnt/56b5eb90-ea74-4347-af72-2a4672b03db0 size: 1.79 TiB
used: 913.15 GiB (49.8%) fs: ext4 dev: /dev/sda
Swap:
ID-1: swap-1 type: partition size: 980 MiB used: 0 KiB (0.0%)
dev: /dev/dm-2 mapped: vgmint-swap_1
Sensors:
System Temperatures: cpu: N/A mobo: N/A gpu: amdgpu temp: 30.0 C
Fan Speeds (RPM): N/A gpu: amdgpu fan: 0
Repos:
Packages: 2688
No active apt repos in: /etc/apt/sources.list
No active apt repos in: /etc/apt/sources.list.d/amdgpu-proprietary.list
Active apt repos in: /etc/apt/sources.list.d/amdgpu.list
1: deb https://repo.radeon.com/amdgpu/22.20/ubuntu jammy main
Active apt repos in: /etc/apt/sources.list.d/canonical-kernel-team-proposed-jammy.list
1: deb http://ppa.launchpad.net/canonical-kernel-team/proposed/ubuntu jammy main
Active apt repos in: /etc/apt/sources.list.d/kisak-kisak-mesa-focal.list
1: deb http://ppa.launchpad.net/kisak/kisak-mesa/ubuntu jammy main
Active apt repos in: /etc/apt/sources.list.d/kisak-kisak-mesa-jammy.list
1: deb http://ppa.launchpad.net/kisak/kisak-mesa/ubuntu jammy main
Active apt repos in: /etc/apt/sources.list.d/obsproject-obs-studio-focal.list
1: deb http://ppa.launchpad.net/obsproject/obs-studio/ubuntu jammy main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http://packages.linuxmint.com vanessa main upstream import backport
2: deb http://archive.ubuntu.com/ubuntu jammy main restricted universe multiverse
3: deb http://archive.ubuntu.com/ubuntu jammy-updates main restricted universe multiverse
4: deb http://archive.ubuntu.com/ubuntu jammy-backports main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ jammy-security main restricted universe multiverse
Active apt repos in: /etc/apt/sources.list.d/rocm.list
1: deb [arch=amd64] https://repo.radeon.com/rocm/apt/5.2 ubuntu main
Active apt repos in: /etc/apt/sources.list.d/steam.list
1: deb [arch=amd64,i386] https://repo.steampowered.com/steam/ stable steam
2: deb-src [arch=amd64,i386] https://repo.steampowered.com/steam/ stable steam
Info:
Processes: 343 Uptime: 15h 17m Init: systemd runlevel: 5 Compilers:
gcc: 11.3.0 Shell: Bash v: 5.1.16 inxi: 3.3.13
been using linux for about 5 years now but i've never really delved into the Terminal aside from some basics
Re: RX 6600 has seemingly unsolvable problem
This is a guess, Active apt repos in: /etc/apt/sources.list.d/kisak-kisak-mesa-focal.list
Could you explain why/how you did this?
Could you explain why/how you did this?
Re: RX 6600 has seemingly unsolvable problem
And this one as well:
Just why? The drivers are already in the kernel itself that comes with Mint. This is not Windows.Active apt repos in: /etc/apt/sources.list.d/amdgpu.list
1: deb https://repo.radeon.com/amdgpu/22.20/ubuntu jammy main
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Re: RX 6600 has seemingly unsolvable problem
I shouldn't have done that but honestly was getting desperate for something if anything to fix the problem
this has been an issue since I got the card and was hoping it was not the card itself
i'll remove the repo's and if that dosn't fix it im not sure what to do either than getting a even newer kernel or just getting another gpu
this has been an issue since I got the card and was hoping it was not the card itself
i'll remove the repo's and if that dosn't fix it im not sure what to do either than getting a even newer kernel or just getting another gpu
Re: RX 6600 has seemingly unsolvable problem
Honestly looks like a GPU failure. I've seen that kind of screen many times in Windows.
Re: RX 6600 has seemingly unsolvable problem
The 5.15 as shipped in Mint 21 should be fine for that card. I have its newer sister model 6650 XT with the same graphics chip, only slightly higher clock speeds.
Does that only happen when gaming, or also during normal desktop use such as web browsing?
That's the most likely outcome.or just getting another gpu
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Re: RX 6600 has seemingly unsolvable problem
only while gaming will it stop functioning properly, but its completely fine with everything else
also randomly it will restart after going to sleep somtimes but thats another issue
also randomly it will restart after going to sleep somtimes but thats another issue
Re: RX 6600 has seemingly unsolvable problem
You could try https://benchmark.unigine.com/superposition - that's a benchmark that will put a lot of stress on the GPU, especially in "high" or "extreme". For me, that works absolutely stable. Keep also an eye on the maximum GPU temperature that is displayed after the run.Hausemaster wrote: ⤴Thu Dec 01, 2022 3:15 amonly while gaming will it stop functioning properly, but its completely fine with everything else
I've seen reports on RX 6000 even under Windows where the solution was to disable some energy saving settings. In Cinnamon, the equivalent is Start Menu, Preferences, Power Management, then setting monitor suspend to "never". I did that because the GPU would not wake up occasionally, the screen would stay black, and only a hard reset of the PC would help.also randomly it will restart after going to sleep somtimes but thats another issue
Btw., your BIOS is pretty old - I'd update that to the current one for the Asrock B550M Pro4: https://www.asrock.com/mb/AMD/B550M%20Pro4/#BIOS
Also, what's the wattage rating of your power supply unit?
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Re: RX 6600 has seemingly unsolvable problem
ah yes I forgot about the bios, always thought of it as a dont bother thing
the gpu has never overheated while i've owned it and I guess i'll try a few more things before starting a support ticket to XFX for either a new one or my money back
My power supply is a Gold efficiency 550 Watts and the system as a whole has never drawn more than 300
i'll run the benchmark and update the bios, hopfully that'll work
the gpu has never overheated while i've owned it and I guess i'll try a few more things before starting a support ticket to XFX for either a new one or my money back
My power supply is a Gold efficiency 550 Watts and the system as a whole has never drawn more than 300
i'll run the benchmark and update the bios, hopfully that'll work
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Re: RX 6600 has seemingly unsolvable problem
Well, turns out it was the bios
uhh sorry about that guys, completely forgot about the bios
guess i've learned a lesson
uhh sorry about that guys, completely forgot about the bios
guess i've learned a lesson
Re: RX 6600 has seemingly unsolvable problem
If your issue is resolved, please go to your first post in this topic, click the pencil icon, and add [SOLVED] to the beginning of the title so others know you are no longer seeking help on this issue and others know there is a solution in the topic.
A woman typing on a laptop with LM20.3 Cinnamon.
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Re: RX 6600 has seemingly unsolvable problem
Thought it was solved but only for my 570, still happens on the 6600
I'm going to try a few more things and then see if I can rma it if the problem persist
I'm going to try a few more things and then see if I can rma it if the problem persist
Re: RX 6600 has seemingly unsolvable problem
Is it only certain apps which do this? If so, check this [SOLVED] Strange visual artifacts in many apps like gimp and libreoffice in Mint 21 Cinnamon. Apparently, there is a mesa fix in the pipeline and until then people can use a PPA to get a newer mesa version.Hausemaster wrote: ⤴Sun Dec 11, 2022 6:41 pm Thought it was solved but only for my 570, still happens on the 6600
I'm going to try a few more things and then see if I can rma it if the problem persist
Edited because the fix is supposed to be in mesa 22.2 and you already have that version with the kisak-ppa.
A woman typing on a laptop with LM20.3 Cinnamon.