numeric keypad not working

[tmbigrigg]

I have an HP DV7 64bit system that i have installed LMDE 11 on and so far I cannot get the numeric keypad to function any help would be greatly appreciated. I haave tried all of the HP keyboard layouts as well as generic. Please Help Me!

Here is the results of the command dmidecode

Code: Select all

# dmidecode 2.9
SMBIOS 2.6 present.
34 structures occupying 1753 bytes.
Table at 0x000E9470.

Handle 0x0000, DMI type 0, 24 bytes
BIOS Information
	Vendor: Hewlett-Packard
	Version: F.26
	Release Date: 02/18/2011
	ROM Size: 1536 kB
	Characteristics:
		PCI is supported
		BIOS is upgradeable
		BIOS shadowing is allowed
		Boot from CD is supported
		Selectable boot is supported
		EDD is supported
		Japanese floppy for NEC 9800 1.2 MB is supported (int 13h)
		Japanese floppy for Toshiba 1.2 MB is supported (int 13h)
		5.25"/360 KB floppy services are supported (int 13h)
		5.25"/1.2 MB floppy services are supported (int 13h)
		3.5"/720 KB floppy services are supported (int 13h)
		3.5"/2.88 MB floppy services are supported (int 13h)
		8042 keyboard services are supported (int 9h)
		CGA/mono video services are supported (int 10h)
		ACPI is supported
		USB legacy is supported
		BIOS boot specification is supported
		Targeted content distribution is supported
	BIOS Revision: 15.38
	Firmware Revision: 101.55

Handle 0x0001, DMI type 1, 27 bytes
System Information
	Manufacturer: Hewlett-Packard
	Product Name: HP Pavilion dv7 Notebook PC
	Version: 0588120002242B10000020100
	Serial Number: CNF1167JSG
	UUID: 434E4631-3136-374A-5347-2C27D7CACCBC
	Wake-up Type: Power Switch
	SKU Number: XZ029UA#ABA
	Family: 103C_5335KV G=N L=CON B=HP S=PAV

Handle 0x0002, DMI type 2, 16 bytes
Base Board Information
	Manufacturer: Hewlett-Packard
	Product Name: 163D
	Version: 65.37
	Serial Number: PL62E011Z0B19C     
	Asset Tag: Base Board Asset Tag
	Features:
		Board is a hosting board
		Board is replaceable
	Location In Chassis: Base Board Chassis Location
	Chassis Handle: 0x0003
	Type: Motherboard
	Contained Object Handles: 0

Handle 0x0003, DMI type 3, 22 bytes
Chassis Information
	Manufacturer: Hewlett-Packard
	Type: Notebook
	Lock: Not Present
	Version: N/A
	Serial Number: None
	Asset Tag:                     
	Boot-up State: Safe
	Power Supply State: Safe
	Thermal State: Safe
	Security Status: None
	OEM Information: 0x0000012B
	Height: Unspecified
	Number Of Power Cords: 1
	Contained Elements: 0

Handle 0x0004, DMI type 9, 17 bytes
System Slot Information
	Designation: PCI Express Graphic X16
	Type: x16 <OUT OF SPEC>
	Current Usage: Available
	Length: Other
	Characteristics:
		PME signal is supported
		Hot-plug devices are supported

Handle 0x0005, DMI type 9, 17 bytes
System Slot Information
	Designation: PCI Express X1-0
	Type: x1 <OUT OF SPEC>
	Current Usage: Available
	Length: Other
	Characteristics:
		PME signal is supported
		Hot-plug devices are supported

Handle 0x0006, DMI type 9, 17 bytes
System Slot Information
	Designation: PCI Express X1-1
	Type: x1 <OUT OF SPEC>
	Current Usage: Available
	Length: Other
	Characteristics:
		PME signal is supported
		Hot-plug devices are supported

Handle 0x0007, DMI type 10, 6 bytes
On Board Device Information
	Type: Video
	Status: Enabled
	Description: Video Graphics Controller

Handle 0x0008, DMI type 10, 6 bytes
On Board Device Information
	Type: Ethernet
	Status: Enabled
	Description: Realtek Lan Controller

Handle 0x0009, DMI type 11, 5 bytes
OEM Strings
	String 1: $HP$
	String 2: LOC#ABA
	String 3: ABS 70/71 79 7A 7B 7C
	String 4: CNB1 0588120002242B10000020100
	String 5: HP_Mute_LED_0_0

Handle 0x000A, DMI type 12, 5 bytes
System Configuration Options
	Option 1: String1 for Type12 Equipment Manufacturer
	Option 2: String2 for Type12 Equipment Manufacturer
	Option 3: String3 for Type12 Equipment Manufacturer
	Option 4: String4 for Type12 Equipment Manufacturer

Handle 0x000B, DMI type 15, 29 bytes
System Event Log
	Area Length: 0 bytes
	Header Start Offset: 0x0000
	Data Start Offset: 0x0000
	Access Method: General-purpose non-volatile data functions
	Access Address: 0x0000
	Status: Valid, Not Full
	Change Token: 0x12345678
	Header Format: OEM-specific
	Supported Log Type Descriptors: 3
	Descriptor 1: POST memory resize
	Data Format 1: None
	Descriptor 2: POST error
	Data Format 2: POST results bitmap
	Descriptor 3: Log area reset/cleared
	Data Format 3: None

Handle 0x000C, DMI type 21, 7 bytes
Built-in Pointing Device
	Type: Touch Pad
	Interface: PS/2
	Buttons: 4

Handle 0x000D, DMI type 22, 26 bytes
Portable Battery
	Location: In the back
	Manufacturer: 13-54
	Name: MU09093
	Chemistry: Lithium Ion
	Design Capacity: 8400 mWh
	Design Voltage: 11100 mV
	SBDS Version: 3.1
	Maximum Error: 1%
	SBDS Serial Number: 0F54
	SBDS Manufacture Date: 2011-03-15
	OEM-specific Information: 0xFFFFFFFF

Handle 0x000E, DMI type 32, 20 bytes
System Boot Information
	Status: No errors detected

Handle 0x000F, DMI type 41, 11 bytes
Unknown Type
	Header and Data:
		29 0B 0F 00 01 83 01 00 00 00 02
	Strings:
		Intel(R) Graphics Media Accelerator HD

Handle 0x0010, DMI type 41, 11 bytes
Unknown Type
	Header and Data:
		29 0B 10 00 01 83 01 00 00 01 00
	Strings:
		ATI Mobility Radeon HD 6370

Handle 0x0011, DMI type 41, 11 bytes
Unknown Type
	Header and Data:
		29 0B 11 00 01 81 01 00 00 02 00
	Strings:
		Intel(R) Centrino(R) Advanced-N + WiMAX6250

Handle 0x0012, DMI type 131, 64 bytes
OEM-specific Type
	Header and Data:
		83 40 12 00 11 00 00 00 00 00 44 00 05 00 00 00
		F8 00 09 3B 00 00 00 00 01 20 00 00 01 00 06 00
		15 04 01 00 00 00 00 00 C8 00 FF FF 00 00 00 FF
		00 00 00 00 76 00 00 00 76 50 72 6F 00 00 00 00

Handle 0x0013, DMI type 4, 42 bytes
Processor Information
	Socket Designation: CPU
	Type: Central Processor
	Family: <OUT OF SPEC>
	Manufacturer: Intel(R) Corporation
	ID: 55 06 02 00 FF FB EB BF
	Version: Intel(R) Core(TM) i5 CPU       M 460  @ 2.53GHz
	Voltage: 0.0 V
	External Clock: 1066 MHz
	Max Speed: 2533 MHz
	Current Speed: 2533 MHz
	Status: Populated, Enabled
	Upgrade: ZIF Socket
	L1 Cache Handle: 0x0017
	L2 Cache Handle: 0x0016
	L3 Cache Handle: 0x0014
	Serial Number: Not Specified
	Asset Tag: FFFF
	Part Number: Not Specified
	Core Count: 2
	Core Enabled: 2
	Thread Count: 4
	Characteristics:
		64-bit capable

Handle 0x0014, DMI type 7, 19 bytes
Cache Information
	Socket Designation: L3 Cache
	Configuration: Enabled, Not Socketed, Level 3
	Operational Mode: Write Through
	Location: Internal
	Installed Size: 3072 KB
	Maximum Size: 3072 KB
	Supported SRAM Types:
		Synchronous
	Installed SRAM Type: Synchronous
	Speed: Unknown
	Error Correction Type: Single-bit ECC
	System Type: Unified
	Associativity: <OUT OF SPEC>

Handle 0x0015, DMI type 7, 19 bytes
Cache Information
	Socket Designation: L1 Cache
	Configuration: Enabled, Not Socketed, Level 1
	Operational Mode: Write Through
	Location: Internal
	Installed Size: 32 KB
	Maximum Size: 32 KB
	Supported SRAM Types:
		Synchronous
	Installed SRAM Type: Synchronous
	Speed: Unknown
	Error Correction Type: Single-bit ECC
	System Type: Data
	Associativity: 8-way Set-associative

Handle 0x0016, DMI type 7, 19 bytes
Cache Information
	Socket Designation: L2 Cache
	Configuration: Enabled, Not Socketed, Level 2
	Operational Mode: Write Through
	Location: Internal
	Installed Size: 256 KB
	Maximum Size: 256 KB
	Supported SRAM Types:
		Synchronous
	Installed SRAM Type: Synchronous
	Speed: Unknown
	Error Correction Type: Single-bit ECC
	System Type: Unified
	Associativity: 8-way Set-associative

Handle 0x0017, DMI type 7, 19 bytes
Cache Information
	Socket Designation: L1 Cache
	Configuration: Enabled, Not Socketed, Level 1
	Operational Mode: Write Through
	Location: Internal
	Installed Size: 32 KB
	Maximum Size: 32 KB
	Supported SRAM Types:
		Synchronous
	Installed SRAM Type: Synchronous
	Speed: Unknown
	Error Correction Type: Single-bit ECC
	System Type: Instruction
	Associativity: 4-way Set-associative

Handle 0x0018, DMI type 16, 15 bytes
Physical Memory Array
	Location: System Board Or Motherboard
	Use: System Memory
	Error Correction Type: None
	Maximum Capacity: 8 GB
	Error Information Handle: No Error
	Number Of Devices: 2

Handle 0x0019, DMI type 17, 28 bytes
Memory Device
	Array Handle: 0x0018
	Error Information Handle: 0x001A
	Total Width: 64 bits
	Data Width: 64 bits
	Size: 4096 MB
	Form Factor: SODIMM
	Set: None
	Locator: Bottom - Slot 1
	Bank Locator: BANK 0
	Type: <OUT OF SPEC>
	Type Detail: Synchronous
	Speed: 1067 MHz (0.9 ns)
	Manufacturer: Samsung
	Serial Number: 773838EB
	Asset Tag: Unknown
	Part Number: M471B5273DH0-CH9  

Handle 0x001A, DMI type 18, 23 bytes
32-bit Memory Error Information
	Type: OK
	Granularity: Unknown
	Operation: Unknown
	Vendor Syndrome: Unknown
	Memory Array Address: Unknown
	Device Address: Unknown
	Resolution: Unknown

Handle 0x001B, DMI type 20, 19 bytes
Memory Device Mapped Address
	Starting Address: 0x00000000000
	Ending Address: 0x000FFFFFFFF
	Range Size: 4 GB
	Physical Device Handle: 0x0019
	Memory Array Mapped Address Handle: 0x0020
	Partition Row Position: 2
	Interleave Position: 1
	Interleaved Data Depth: 1

Handle 0x001C, DMI type 17, 28 bytes
Memory Device
	Array Handle: 0x0018
	Error Information Handle: 0x001D
	Total Width: 64 bits
	Data Width: 64 bits
	Size: 2048 MB
	Form Factor: SODIMM
	Set: None
	Locator: Bottom - Slot 2
	Bank Locator: BANK 1
	Type: <OUT OF SPEC>
	Type Detail: Synchronous
	Speed: 1067 MHz (0.9 ns)
	Manufacturer: Samsung
	Serial Number: 92677C60
	Asset Tag: Unknown
	Part Number: M471B5773CHS-CH9  

Handle 0x001D, DMI type 18, 23 bytes
32-bit Memory Error Information
	Type: OK
	Granularity: Unknown
	Operation: Unknown
	Vendor Syndrome: Unknown
	Memory Array Address: Unknown
	Device Address: Unknown
	Resolution: Unknown

Handle 0x001E, DMI type 20, 19 bytes
Memory Device Mapped Address
	Starting Address: 0x00000000000
	Ending Address: 0x0007FFFFFFF
	Range Size: 2 GB
	Physical Device Handle: 0x001C
	Memory Array Mapped Address Handle: 0x0020
	Partition Row Position: 2
	Interleave Position: 2
	Interleaved Data Depth: 1

Handle 0x001F, DMI type 18, 23 bytes
32-bit Memory Error Information
	Type: OK
	Granularity: Unknown
	Operation: Unknown
	Vendor Syndrome: Unknown
	Memory Array Address: Unknown
	Device Address: Unknown
	Resolution: Unknown

Handle 0x0020, DMI type 19, 15 bytes
Memory Array Mapped Address
	Starting Address: 0x00000000000
	Ending Address: 0x0017FFFFFFF
	Range Size: 6 GB
	Physical Array Handle: 0x0018
	Partition Width: 0

Handle 0x0021, DMI type 127, 4 bytes
End Of Table

[glubbar]

Hello,
by looking for this issue (on a Toshiba Satellite laptop L350 21u, not a good model if you ask me btw) I found your thread. I don't see the point in posting all these but here is what solved it for me:

Go to your keyboard preferences > Mouse Keys > DISABLE "pointer can be controlled using the keypad".

I hope this has solved it for you (and other people who had this issue).

[nicabod]

My gosh!

Thanks, so much! That seemed to be it. I do recall enabling "mouse keys", but assumed that they would operate only with NumLock OFF. Assumptions made by users can mismatch those made by developers, and I dare say, sometimes easily.

SO helpful!

Best regards, and many pounds of thanks,
[nb] = nicabod
0123456789

[hapihakr]

That solved my problem. The numeric keypad would stop working after some time. When I disable mouse keys, it immediately began to work again. I've not had the problem since.

[farestp]

WOOW, thanks guys, this thread answer my question... thanks so much~

[bayou_trombone]

I can't get numlock to work, and when I go to Keyboard Preferences, I don't see anything about Mouse Keys! I have tabs for Typing, Shortcuts, and Layout.
I'm running Mint 18.2 Sonya on a Dell E6500.
(Numlock works on my dual-boot Win 7).

EDIT: I should have added that when I try to enable numlock, and press J, K, or L, nothing happens. Blank--no jkl, nothing.

[ikegentz]

I know this is kind of old, but hopefully this helps anyone using a newer edition of Mint...

I found the option to disable this under Accessibiliity->Mouse->Control the pointer using the keypar

[phwhit222]

Thanks! This helped me to get my number keypad working. My problem is on every boot I have to go to Settings>Accessibility>Mouse>Mouse Keys and then toggle the switch to get it to work. Anyone know of a fix or work around so that I can automatically toggle it on start up?

Edit: I found the problem was a script I wrote ( probably very poorly ) which turned on my keyboard led. I have been using Mint 19 and a Coolermaster Devastator 2 keyboard. I had a shell script running on startup and using 'xset led on' which turned on the led light but disabled my numeric keypad. I changed to 'xset led 3' and it is working.