Just installed Mint 20.2 (64-bit, Cinnamon) on a new Asus VivoBook X513. It has both a SSD (256 GB) and HDD (1 TB). Mint is on the SSD and is working fine, except it cannot talk to the HDD and doesn't recognize it as a disk. The 1 TB HDD doesn't appear anywhere in Linux at all, not even as an unmounted drive.
Note: there is nothing on the hard drive I could possibly want to save, I just want the space.
Info about the hard drive (from Asus UEFI):
Serial ATA Port 0
Device Type: hard disk (931.5 GB)
Model Name: ST1000M035-1RK172
Status: Non-RAID
Controller Type: AHCI
Controller Interface: SATA
I've read that if this disk is configured as RAID, that can cause this same problem, but that doesn't seem to be the issue here.
During the brief period that Windows existed on this machine, I could see this drive there. I installed Mint on the whole disk using defaults... lesson learned on just figuring things are fine because they were fine before, I guess.
Another note: I am booting with "nomodeset" as a linux parameter in grub. Otherwise I get no GUI.
Things I have tried:
- Booting with irqpoll as a linux parameter in grub
- Disabling secure boot in Asus UEFI
- Disabling fast boot in Asus UEFI
- Updating everything in Mint
Output of fdisk -l:
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Disk /dev/nvme0n1: 238.49 GiB, 256060514304 bytes, 500118192 sectors
Disk model: WDC PC SN530 SDBPNPZ-256G-1002
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disklabel type: gpt
Disk identifier: A530CF05-485B-427E-9339-8FAA5B528E73
Device Start End Sectors Size Type
/dev/nvme0n1p1 2048 1050623 1048576 512M EFI System
/dev/nvme0n1p2 1050624 500117503 499066880 238G Linux LVM
Disk /dev/mapper/vgmint-root: 236.102 GiB, 254472617984 bytes, 497016832 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk /dev/mapper/vgmint-swap_1: 976 MiB, 1023410176 bytes, 1998848 sectors
Units: sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytesOutput of lspci:
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0000:00:00.0 Host bridge: Intel Corporation Device 9a14 (rev 01)
0000:00:02.0 VGA compatible controller: Intel Corporation Device 9a49 (rev 01)
0000:00:04.0 Signal processing controller: Intel Corporation Device 9a03 (rev 01)
0000:00:08.0 System peripheral: Intel Corporation Device 9a11 (rev 01)
0000:00:0a.0 Signal processing controller: Intel Corporation Device 9a0d (rev 01)
0000:00:0e.0 RAID bus controller: Intel Corporation Volume Management Device NVMe RAID Controller
0000:00:14.0 USB controller: Intel Corporation Device a0ed (rev 20)
0000:00:14.2 RAM memory: Intel Corporation Device a0ef (rev 20)
0000:00:14.3 Network controller: Intel Corporation Device a0f0 (rev 20)
0000:00:15.0 Serial bus controller [0c80]: Intel Corporation Device a0e8 (rev 20)
0000:00:15.1 Serial bus controller [0c80]: Intel Corporation Device a0e9 (rev 20)
0000:00:16.0 Communication controller: Intel Corporation Device a0e0 (rev 20)
0000:00:17.0 System peripheral: Intel Corporation Device 09ab
0000:00:1c.0 PCI bridge: Intel Corporation Device a0b8 (rev 20)
0000:00:1c.4 PCI bridge: Intel Corporation Device a0bc (rev 20)
0000:00:1d.0 System peripheral: Intel Corporation Device 09ab
0000:00:1e.0 Communication controller: Intel Corporation Device a0a8 (rev 20)
0000:00:1e.2 Serial bus controller [0c80]: Intel Corporation Device a0aa (rev 20)
0000:00:1f.0 ISA bridge: Intel Corporation Device a082 (rev 20)
0000:00:1f.3 Audio device: Intel Corporation Device a0c8 (rev 20)
0000:00:1f.4 SMBus: Intel Corporation Device a0a3 (rev 20)
0000:00:1f.5 Serial bus controller [0c80]: Intel Corporation Device a0a4 (rev 20)
0000:02:00.0 3D controller: NVIDIA Corporation GP107M [GeForce MX350] (rev a1)
10000:e0:17.0 SATA controller: Intel Corporation Device a0d3 (rev 20)
10000:e0:1d.0 PCI bridge: Intel Corporation Device a0b0 (rev 20)
10000:e1:00.0 Non-Volatile memory controller: Sandisk Corp Device 5009 (rev 01)
output of inxi -Fxzd:
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System: Kernel: 5.4.0-80-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 5.0.5 Distro: Linux Mint 20.2 Uma
base: Ubuntu 20.04 focal
Machine: Type: Laptop System: ASUSTeK product: VivoBook_ASUSLaptop X513EQ_S513EQ v: 1.0 serial: <filter>
Mobo: ASUSTeK model: X513EQ v: 1.0 serial: <filter> UEFI: American Megatrends LLC. v: X513EQ.304 date: 03/08/2021
Battery: ID-1: BAT0 charge: 40.8 Wh condition: 40.8/42.1 Wh (97%) model: ASUSTeK ASUS Battery status: Discharging
CPU: Topology: Quad Core model: 11th Gen Intel Core i7-1165G7 bits: 64 type: MT MCP arch: Tiger Lake rev: 1
L2 cache: 12.0 MiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 44851
Speed: 1100 MHz min/max: 400/4700 MHz Core speeds (MHz): 1: 1057 2: 1102 3: 1101 4: 1101 5: 1098 6: 1100 7: 1100
8: 1100
Graphics: Device-1: Intel vendor: ASUSTeK driver: N/A bus ID: 0000:00:02.0
Device-2: NVIDIA GP107M [GeForce MX350] vendor: ASUSTeK driver: N/A bus ID: 0000:02:00.0
Display: x11 server: X.Org 1.20.9 driver: fbdev unloaded: modesetting,vesa resolution: 1920x1080~77Hz
OpenGL: renderer: llvmpipe (LLVM 11.0.0 256 bits) v: 4.5 Mesa 20.2.6 direct render: Yes
Audio: Device-1: Intel vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 0000:00:1f.3
Sound Server: ALSA v: k5.4.0-80-generic
Network: Device-1: Intel driver: iwlwifi v: kernel port: 4000 bus ID: 0000:00:14.3
IF: wlo1 state: up mac: <filter>
Drives: Local Storage: total: 238.47 GiB used: 16.40 GiB (6.9%)
ID-1: /dev/nvme0n1 vendor: Western Digital model: PC SN530 SDBPNPZ-256G-1002 size: 238.47 GiB
Message: No Optical or Floppy data was found.
RAID: Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd v: 0.6 bus ID: 0000:00:0e.0
Partition: ID-1: / size: 232.28 GiB used: 8.19 GiB (3.5%) fs: ext4 dev: /dev/dm-0
ID-2: swap-1 size: 976.0 MiB used: 0 KiB (0.0%) fs: swap dev: /dev/dm-1
Sensors: System Temperatures: cpu: 53.0 C mobo: N/A
Fan Speeds (RPM): cpu: 3400
Info: Processes: 256 Uptime: 12m Memory: 15.33 GiB used: 1.60 GiB (10.5%) Init: systemd runlevel: 5 Compilers: gcc: 9.3.0
Shell: bash v: 5.0.17 inxi: 3.0.38
Possibly-relevant sections of dmesg output (found with grep, for "ata" and "ahci"):
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[ 0.258833] libata version 3.00 loaded.
[ 0.796296] ata1: SATA max UDMA/133 abar m2048@0x82102000 port 0x82102100 irq 145
[ 1.114297] ata1: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[ 6.182849] ata1.00: qc timeout (cmd 0xec)
[ 6.185308] ata1.00: failed to IDENTIFY (I/O error, err_mask=0x4)
[ 6.503195] ata1: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
[ 16.678851] ata1.00: qc timeout (cmd 0xec)
[ 16.681339] ata1.00: failed to IDENTIFY (I/O error, err_mask=0x4)
[ 16.682648] ata1: limiting SATA link speed to 3.0 Gbps
[ 16.999260] ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 320)
[ 48.166848] ata1.00: qc timeout (cmd 0xec)
[ 48.169318] ata1.00: failed to IDENTIFY (I/O error, err_mask=0x4)
[ 48.487298] ata1: SATA link up 3.0 Gbps (SStatus 123 SControl 320)Code: Select all
[ 0.783250] ahci 10000:e0:17.0: version 3.0
[ 0.783262] ahci 10000:e0:17.0: can't derive routing for PCI INT A
[ 0.784900] ahci 10000:e0:17.0: PCI INT A: no GSI
[ 0.786632] ahci 10000:e0:17.0: AHCI 0001.0301 32 slots 1 ports 6 Gbps 0x1 impl SATA mode
[ 0.788370] ahci 10000:e0:17.0: flags: 64bit ncq sntf pm clo only pio slum part deso sadm sds
[ 0.793742] scsi host0: ahciThanks so much to anyone who has suggestions!
