unknown error when mounting /dev

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Robert E Hall III
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Joined: Mon Nov 22, 2021 7:35 am

unknown error when mounting /dev

Post by Robert E Hall III »

Sorry to brother everyone, i am a newb to Linux. I am having trouble mounting my external hard drive. i have a lot of important things on there. when I first installed Linux I had no issues mounting and using the hard drive most of the time. I decided that I am digging Linux so deleted my windows 7 back up off the hard drive because it took up a lot of memory. I made a new back up for the Linux set up. That was the last 2 things i had done on it, and then the next time I tried to mount it it says; Unknow error when mounting/dev/sdb1. I tried to make things as easy as possible, i ran some command lines commands that i seen you guys ask some other user on anther post but it was a little different siltation and didn't help me.

command line
lsblk
lsusb
inxi -Fxz
cat /etc/fstab

Results:

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badass@2KOOL:~$ lsblk
NAME   MAJ:MIN RM   SIZE RO TYPE MOUNTPOINT
sda      8:0    0 447.1G  0 disk 
├─sda1   8:1    0   512M  0 part /boot/efi
├─sda2   8:2    0     1K  0 part 
└─sda5   8:5    0 446.6G  0 part /run/timeshift/backup
sdb      8:16   0 698.7G  0 disk 
└─sdb1   8:17   0 698.7G  0 part 
sr0     11:0    1   7.2G  0 rom  /media/badass/YOUNG_GUNS_2_D1

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badass@2KOOL:~$ lsusb
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 5986:02d3 Acer, Inc 
Bus 001 Device 005: ID 0489:e036 Foxconn / Hon Hai 
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 0480:a006 Toshiba America Inc External Disk 1.5TB
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

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badass@2KOOL:~$ inxi -Fxz
System:
  Kernel: 5.4.0-90-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Cinnamon 4.8.6 Distro: Linux Mint 20.1 Ulyssa 
  base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: Sony product: SVE15115FXS v: C107GZHT 
  serial: <filter> 
  Mobo: Sony model: VAIO serial: <filter> UEFI [Legacy]: Insyde v: R0220E5 
  date: 09/26/2016 
Battery:
  ID-1: BAT1 charge: 10.8 Wh condition: 50.6/47.5 Wh (106%) 
  model: SONY Corp. VGP-BPS22 status: Charging 
  Device-1: hidpp_battery_0 
  model: Logitech Wireless Touch Keyboard K400 Plus 
  charge: 100% (should be ignored) status: Discharging 
CPU:
  Topology: Dual Core model: Intel Core i5-3210M bits: 64 type: MT MCP 
  arch: Ivy Bridge rev: 9 L2 cache: 3072 KiB 
  flags: avx lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 19954 
  Speed: 1197 MHz min/max: 1200/3100 MHz Core speeds (MHz): 1: 1197 2: 1197 
  3: 1198 4: 1199 
Graphics:
  Device-1: Intel 3rd Gen Core processor Graphics vendor: Sony driver: i915 
  v: kernel bus ID: 00:02.0 
  Display: x11 server: X.Org 1.20.11 driver: modesetting 
  unloaded: fbdev,vesa resolution: 1366x768~60Hz 
  OpenGL: renderer: Mesa DRI Intel HD Graphics 4000 (IVB GT2) 
  v: 4.2 Mesa 21.0.3 direct render: Yes 
Audio:
  Device-1: Intel 7 Series/C216 Family High Definition Audio vendor: Sony 
  driver: snd_hda_intel v: kernel bus ID: 00:1b.0 
  Sound Server: ALSA v: k5.4.0-90-generic 
Network:
  Device-1: Qualcomm Atheros AR9485 Wireless Network Adapter 
  vendor: Foxconn Unex DHXA-225 driver: ath9k v: kernel port: 3040 
  bus ID: 01:00.0 
  IF: wlp1s0 state: up mac: <filter> 
  Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Sony driver: r8169 v: kernel port: 2000 bus ID: 03:00.0 
  IF: enp3s0 state: down mac: <filter> 
Drives:
  Local Storage: total: 1.12 TiB used: 39.18 GiB (3.4%) 
  ID-1: /dev/sda vendor: PNY model: CS900 480GB SSD size: 447.13 GiB 
  ID-2: /dev/sdb type: USB vendor: Toshiba model: External USB 3.0 
  size: 698.64 GiB 
Partition:
  ID-1: / size: 438.62 GiB used: 39.18 GiB (8.9%) fs: ext4 dev: /dev/sda5 
Sensors:
  System Temperatures: cpu: 52.0C mobo: N/A 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 205 Uptime: 1h 24m Memory: 3.75 GiB used: 1.61 GiB (43.0%) 
  Init: systemd runlevel: 5 Compilers: gcc: 9.3.0 Shell: bash v: 5.0.17 
  inxi: 3.0.38 

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badass@2KOOL:~$ cat /etc/fstab

command line 2

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badass@2KOOL:~$ sudo du / -xhd1 --exclude={/run/,proc,/dev,/media,/mnt,/sys,/tmp}
[sudo] password for badass:           
Sorry, try again.
[sudo] password for badass:           
239M	/opt
3.0G	/var
706M	/boot
2.9G	/home
4.0K	/cdrom
14M	/etc
2.0M	/root
23G	/timeshift
16K	/lost+found
4.0K	/srv
8.3G	/usr
40G	/

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badass@2KOOL:~$ 
badass@2KOOL:~$ inxi -p
Partition:
  ID-1: / size: 438.62 GiB used: 39.18 GiB (8.9%) fs: ext4 dev: /dev/sda5 
  ID-2: /boot/efi size: 511.0 MiB used: 4 KiB (0.0%) fs: vfat dev: /dev/sda1 
  ID-3: /media/badass/YOUNG_GUNS_2_D1 size: 7.21 GiB used: 7.21 GiB (100.0%) 
  fs: udf dev: /dev/sr0 
  ID-4: /run/timeshift/backup raw size: 446.63 GiB 
  size: <superuser/root required> used: <superuser/root required> fs: ext4 
  dev: /dev/sda5 
badass@2KOOL:~$ 
If you could help let me know please.
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 3 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Robert E Hall III
Level 1
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Joined: Mon Nov 22, 2021 7:35 am

Re: unkow error when mounting/dev

Post by Robert E Hall III »

The name of the external Hard drive dose show up it just won't mount
User avatar
ricardogroetaers
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Location: Rio de Janeiro, Brasil

Re: unkow error when mounting/dev

Post by ricardogroetaers »

Robert E Hall III wrote: Sat Nov 27, 2021 10:51 pm ..... I tried to mount it it says; Unknow error when mounting/dev/sdb1. ....
Insert the external hard disk.
Post the output of the command:
lsblk -f
Robert E Hall III
Level 1
Level 1
Posts: 4
Joined: Mon Nov 22, 2021 7:35 am

Re: unkow error when mounting/dev

Post by Robert E Hall III »

Code: Select all

badass@2KOOL:~$ lsblk -f
NAME FSTYPE LABEL UUID                                 FSAVAIL FSUSE% MOUNTPOINT
sda                                                                   
├─sda1
│    vfat         5917-721F                               511M     0% /boot/efi
├─sda2
│                                                                     
└─sda5
     ext4         f1ed09c8-0617-4bd2-bf54-53c28d0c788a  377.1G     9% /run/times
sdb                                                                   
└─sdb1
     ntfs   TOSHIBA EXT
                  34B03F64B03F2BAC                                    
sr0  udf    YOUNG_GUNS_2_D1
                  e4882d1e4150504c                           0   100% /media/bad
Robert E Hall III
Level 1
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Re: unkown error when mounting /dev

Post by Robert E Hall III »

I ran dmesg in command and i may need someone who knows what they are doing to go over it with/for me because there are a couple things that concern me in there but concerning this post this is what it said.

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[ 1476.744403] usb 4-1: New USB device found, idVendor=0480, idProduct=a006, bcdDevice= 1.07
[ 1476.744461] usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1476.744467] usb 4-1: Product: External USB 3.0
[ 1476.744473] usb 4-1: Manufacturer: Toshiba
[ 1476.744485] usb 4-1: SerialNumber: 20120611008032
[ 1476.773976] usb-storage 4-1:1.0: USB Mass Storage device detected
[ 1476.774121] scsi host6: usb-storage 4-1:1.0
[ 1476.774233] usbcore: registered new interface driver usb-storage
[ 1476.777493] usbcore: registered new interface driver uas
[ 1480.929923] scsi 6:0:0:0: Direct-Access     TOSHIBA  External USB 3.0 0101 PQ: 0 ANSI: 4
[ 1480.930387] sd 6:0:0:0: Attached scsi generic sg2 type 0
[ 1480.963419] sd 6:0:0:0: [sdb] 1465149165 512-byte logical blocks: (750 GB/699 GiB)
[ 1480.975747] sd 6:0:0:0: [sdb] Write Protect is off
[ 1480.975752] sd 6:0:0:0: [sdb] Mode Sense: 3f 00 00 08
[ 1480.988159] sd 6:0:0:0: [sdb] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[ 1481.112216]  sdb: sdb1
[ 1481.210652] sd 6:0:0:0: [sdb] Attached SCSI disk
[ 1488.044372] sd 6:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 1488.044379] sd 6:0:0:0: [sdb] tag#0 Sense Key : Medium Error [current] 
[ 1488.044382] sd 6:0:0:0: [sdb] tag#0 Add. Sense: Unrecovered read error - recommend rewrite the data
[ 1488.044387] sd 6:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 02 16 18 00 01 00 00
[ 1488.044393] blk_update_request: critical medium error, dev sdb, sector 136728 op 0x0:(READ) flags 0x80700 phys_seg 16 prio class 0
[ 1488.050125] sd 6:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[ 1488.050130] sd 6:0:0:0: [sdb] tag#0 Sense Key : Hardware Error [current] 
[ 1488.050133] sd 6:0:0:0: [sdb] tag#0 Add. Sense: No additional sense information
[ 1488.050138] sd 6:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 02 17 18 00 01 00 00
[ 1488.050143] blk_update_request: I/O error, dev sdb, sector 136984 op 0x0:(READ) flags 0x80700 phys_seg 5 prio class 0
[ 1492.689673] sd 6:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[ 1492.689680] sd 6:0:0:0: [sdb] tag#0 Sense Key : Hardware Error [current] 
[ 1492.689683] sd 6:0:0:0: [sdb] tag#0 Add. Sense: No additional sense information
[ 1492.689688] sd 6:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 02 16 a8 00 00 01 00
[ 1492.689693] blk_update_request: I/O error, dev sdb, sector 136872 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[ 1492.689701] Buffer I/O error on dev sdb1, logical block 134824, async page read
[ 1492.801743] sd 6:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[ 1492.801749] sd 6:0:0:0: [sdb] tag#0 Sense Key : Hardware Error [current] 
[ 1492.801752] sd 6:0:0:0: [sdb] tag#0 Add. Sense: No additional sense information
[ 1492.801757] sd 6:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 02 16 a9 00 00 07 00
[ 1492.801762] blk_update_request: I/O error, dev sdb, sector 136873 op 0x0:(READ) flags 0x0 phys_seg 7 prio class 0
[ 1492.801770] Buffer I/O error on dev sdb1, logical block 134825, async page read
[ 1492.801776] Buffer I/O error on dev sdb1, logical block 134826, async page read
[ 1492.801779] Buffer I/O error on dev sdb1, logical block 134827, async page read
[ 1492.801782] Buffer I/O error on dev sdb1, logical block 134828, async page read
[ 1492.801785] Buffer I/O error on dev sdb1, logical block 134829, async page read
[ 1492.801787] Buffer I/O error on dev sdb1, logical block 134830, async page read
[ 1492.801790] Buffer I/O error on dev sdb1, logical block 134831, async page read
[ 1492.909713] sd 6:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[ 1492.909719] sd 6:0:0:0: [sdb] tag#0 Sense Key : Hardware Error [current] 
[ 1492.909723] sd 6:0:0:0: [sdb] tag#0 Add. Sense: No additional sense information
[ 1492.909728] sd 6:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 02 16 a8 00 00 01 00
[ 1492.909733] blk_update_request: I/O error, dev sdb, sector 136872 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[ 1492.909741] Buffer I/O error on dev sdb1, logical block 134824, async page read
[ 1493.013855] sd 6:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[ 1493.013862] sd 6:0:0:0: [sdb] tag#0 Sense Key : Hardware Error [current] 
[ 1493.013865] sd 6:0:0:0: [sdb] tag#0 Add. Sense: No additional sense information
[ 1493.013870] sd 6:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 02 16 a9 00 00 07 00
[ 1493.013875] blk_update_request: I/O error, dev sdb, sector 136873 op 0x0:(READ) flags 0x0 phys_seg 7 prio class 0
[ 1493.013883] Buffer I/O error on dev sdb1, logical block 134825, async page read
[ 1493.117661] sd 6:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[ 1493.117667] sd 6:0:0:0: [sdb] tag#0 Sense Key : Hardware Error [current] 
[ 1493.117670] sd 6:0:0:0: [sdb] tag#0 Add. Sense: No additional sense information
[ 1493.117675] sd 6:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 02 16 a8 00 00 01 00
[ 1493.117680] blk_update_request: I/O error, dev sdb, sector 136872 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[ 1493.225822] sd 6:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[ 1493.225829] sd 6:0:0:0: [sdb] tag#0 Sense Key : Hardware Error [current] 
[ 1493.225832] sd 6:0:0:0: [sdb] tag#0 Add. Sense: No additional sense information
[ 1493.225837] sd 6:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 00 02 16 a9 00 00 07 00
[ 1493.225842] blk_update_request: I/O error, dev sdb, sector 136873 op 0x0:(READ) flags 0x0 phys_seg 7 prio class 0
[ 1493.243529] sd 6:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[ 1493.243532] sd 6:0:0:0: [sdb] tag#0 Sense Key : Hardware Error [current] 
[ 1493.243534] sd 6:0:0:0: [sdb] tag#0 Add. Sense: No additional sense information
[ 1493.243536] sd 6:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 57 54 5e 00 00 00 08 00
[ 1493.243539] blk_update_request: I/O error, dev sdb, sector 1465146880 op 0x0:(READ) flags 0x80700 phys_seg 1 prio class 0
[ 1493.350407] sd 6:0:0:0: [sdb] tag#0 FAILED Result: hostbyte=DID_ERROR driverbyte=DRIVER_SENSE
[ 1493.350410] sd 6:0:0:0: [sdb] tag#0 Sense Key : Hardware Error [current] 
[ 1493.350412] sd 6:0:0:0: [sdb] tag#0 Add. Sense: No additional sense information
[ 1493.350414] sd 6:0:0:0: [sdb] tag#0 CDB: Read(10) 28 00 57 54 5e 00 00 00 01 00
[ 1493.350416] blk_update_request: I/O error, dev sdb, sector 1465146880 op 0x0:(READ) flags 0x0 phys_seg 1 prio class 0
[ 1524.619478] usb 4-1: reset SuperSpeed Gen 1 USB device number 2 using xhci_hcd
badass@2KOOL:~$ 
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ricardogroetaers
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Joined: Sat Oct 27, 2018 3:06 am
Location: Rio de Janeiro, Brasil

Re: unkow error when mounting/dev

Post by ricardogroetaers »

Robert E Hall III wrote: Sat Nov 27, 2021 11:44 pm

Code: Select all

badass@2KOOL:~$ lsblk -f
NAME FSTYPE LABEL UUID                                 FSAVAIL FSUSE% MOUNTPOINT

sdb                                                                   
└─sdb1
     ntfs   TOSHIBA EXT
                  34B03F64B03F2BAC 
External hard disk has partition with "ntfs" file system probably corrupted.
- Insert the external hard disk into a computer running Windows XP or later.
- Identify the drive letter that represents the volume.
Let's assume it is "d:".
- Open a Windows command prompt and type and run the command:
chkdsk d: /f/v/x
Replacing "d:" with the correct letter that represents the volume.
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