USB device not detected at all
Forum rules
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
-
- Level 1
- Posts: 14
- Joined: Thu Aug 31, 2017 1:20 pm
USB device not detected at all
Hey.
Recently my USB-ports are not working at all with any USB-memory sticks. I have tried several and and they are working on other computers. They do not show up either in "fdisk -l" or Disks or Gparted. I have tried to boot from a USB-stick and it works just fine. So it is not a hardware issue. I have tried 2 different kernels and all of them don't seem so solve the issue either. My kernel is currently 5.4.0-96-generic. I have tried that one that ens with .92 as well and I think .94 also. Do you guys have any suggestions on how I can resolve this issue?
Recently my USB-ports are not working at all with any USB-memory sticks. I have tried several and and they are working on other computers. They do not show up either in "fdisk -l" or Disks or Gparted. I have tried to boot from a USB-stick and it works just fine. So it is not a hardware issue. I have tried 2 different kernels and all of them don't seem so solve the issue either. My kernel is currently 5.4.0-96-generic. I have tried that one that ens with .92 as well and I think .94 also. Do you guys have any suggestions on how I can resolve this issue?
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Re: USB device not detected at all
Hello kassebasse,
what happens, when you plug in a USB memory stick before power on your computer? Is this then detected in Linux Mint?
what happens, when you plug in a USB memory stick before power on your computer? Is this then detected in Linux Mint?
-
- Level 12
- Posts: 4285
- Joined: Tue May 28, 2019 4:27 pm
Re: USB device not detected at all
When one or two of them are plugged in, can you go to number 5 in the following link and follow the instructions:
http://forums.linuxmint.com/viewtopic.php?f=17&t=83444
Also what is the output of
http://forums.linuxmint.com/viewtopic.php?f=17&t=83444
Also what is the output of
Code: Select all
lsusb
-
- Level 1
- Posts: 14
- Joined: Thu Aug 31, 2017 1:20 pm
Re: USB device not detected at all
I tried to boot up the pc with the USB-memory stick inserted while the computer was booting. It detected the USB from the start a while, and I could browse it. After maybe 2 minutes, the USB-memory stick got "unmounted" and in the Disks program it says "No Media". Note that I have not even touched the USB-memory stick or unmounted it. I don't even have a option to mount the USB again in disks.
lsusb:
Bus 001 Device 002: ID 8087:8000 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
lsusb:
Bus 001 Device 002: ID 8087:8000 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Re: USB device not detected at all
Hello kassebasse,
do you have a desktop computer or a laptop? Maybe you want to show your system informations:
I have a hunch that it might have something to do with the auto-suspending of the USB ports.
do you have a desktop computer or a laptop? Maybe you want to show your system informations:
Code: Select all
inxi -Fxxxrz
-
- Level 20
- Posts: 12334
- Joined: Sun Aug 09, 2015 10:00 am
Re: USB device not detected at all
Do you boot from USB stick and yet when you start Mint the USB sticks aren't detected?
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help.
Regards,
Deepak
Mint 21.1 Cinnamon 64 bit with AMD A6 / 8GB
Mint 21.1 Cinnamon AMD Ryzen3500U/8gb
Regards,
Deepak
Mint 21.1 Cinnamon 64 bit with AMD A6 / 8GB
Mint 21.1 Cinnamon AMD Ryzen3500U/8gb
-
- Level 1
- Posts: 14
- Joined: Thu Aug 31, 2017 1:20 pm
Re: USB device not detected at all
Here's my system:
System:
Kernel: 5.4.0-96-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
Desktop: Cinnamon 5.2.7 wm: muffin dm: LightDM 1.30.0
Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal
Machine:
Type: Laptop System: Hewlett-Packard product: HP EliteBook 820 G1
v: A3009DD10203 serial: <filter> Chassis: type: 10 serial: <filter>
Mobo: Hewlett-Packard model: 1991 v: KBC Version 15.59 serial: <filter>
UEFI: Hewlett-Packard v: L71 Ver. 01.48 date: 08/29/2019
Battery:
ID-1: BAT0 charge: 42.5 Wh condition: 43.3/43.3 Wh (100%) volts: 12.3/11.2
model: Hewlett-Packard Primary type: Li-ion serial: <filter>
status: Discharging
CPU:
Topology: Dual Core model: Intel Core i5-4200U bits: 64 type: MT MCP
arch: Haswell rev: 1 L2 cache: 3072 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
bogomips: 18357
Speed: 798 MHz min/max: 800/2600 MHz Core speeds (MHz): 1: 798 2: 798
3: 798 4: 798
Graphics:
Device-1: Intel Haswell-ULT Integrated Graphics vendor: Hewlett-Packard
driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:0a16
Display: x11 server: X.Org 1.20.13 driver: modesetting
unloaded: fbdev,vesa resolution: 1366x768~60Hz
OpenGL: renderer: Mesa DRI Intel HD Graphics 4400 (HSW GT2)
v: 4.5 Mesa 21.0.3 compat-v: 3.0 direct render: Yes
Audio:
Device-1: Intel Haswell-ULT HD Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel bus ID: 00:03.0 chip ID: 8086:0a0c
Device-2: Intel 8 Series HD Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:9c20
Sound Server: ALSA v: k5.4.0-96-generic
Network:
Device-1: Intel Ethernet I218-LM vendor: Hewlett-Packard driver: e1000e
v: 3.2.6-k port: 3080 bus ID: 00:19.0 chip ID: 8086:155a
IF: enp0s25 state: down mac: <filter>
Device-2: Intel Wireless 7260 driver: iwlwifi v: kernel port: ef80
bus ID: 02:00.0 chip ID: 8086:08b1
IF: wlo1 state: up mac: <filter>
IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A
Drives:
Local Storage: total: 465.76 GiB used: 355.34 GiB (76.3%)
ID-1: /dev/sda vendor: Samsung model: SSD 860 EVO 500GB size: 465.76 GiB
speed: 6.0 Gb/s serial: <filter> rev: 4B6Q scheme: GPT
Partition:
ID-1: / size: 441.70 GiB used: 354.95 GiB (80.4%) fs: ext4 dev: /dev/dm-1
ID-2: /boot size: 472.6 MiB used: 327.1 MiB (69.2%) fs: ext2
dev: /dev/sda2
ID-3: swap-1 size: 15.91 GiB used: 68.3 MiB (0.4%) fs: swap dev: /dev/dm-2
Sensors:
System Temperatures: cpu: 38.0 C mobo: 0.0 C
Fan Speeds (RPM): N/A
Repos:
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/lutris-team-lutris-focal.list
1: deb http://ppa.launchpad.net/lutris-team/lutris/ubuntu focal main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http://packages.linuxmint.com una main upstream import backport #id:linuxmint_main
2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
6: deb http://archive.canonical.com/ubuntu/ focal partner
Active apt repos in: /etc/apt/sources.list.d/spotify.list
1: deb http://repository.spotify.com stable non-free
Active apt repos in: /etc/apt/sources.list.d/ubuntudde-dev-stable-focal.list
1: deb http://ppa.launchpad.net/ubuntudde-dev/stable/ubuntu focal main
Info:
Processes: 261 Uptime: 1d 1h 08m Memory: 7.21 GiB used: 3.62 GiB (50.2%)
Init: systemd v: 245 runlevel: 5 default: 2 Compilers: gcc: 9.3.0
alt: 5/7/9 clang: 10.0.0-4ubuntu1 Shell: bash v: 5.0.17
running in: gnome-terminal inxi: 3.0.38
This is a laptop. And no, I am not trying to boot of the USB-stick, because I am booting linux mint of the harddrive, the installation is maybe 2 years old by now. I just had the USB-stick plugged in to the computer while I was booting of the harddrive (I am sure that I am booting of the harddrive). The USB-stick got detected for a short while and then just got "unmounted"
https://imgur.com/a/rBRuTPS
System:
Kernel: 5.4.0-96-generic x86_64 bits: 64 compiler: gcc v: 9.3.0
Desktop: Cinnamon 5.2.7 wm: muffin dm: LightDM 1.30.0
Distro: Linux Mint 20.3 Una base: Ubuntu 20.04 focal
Machine:
Type: Laptop System: Hewlett-Packard product: HP EliteBook 820 G1
v: A3009DD10203 serial: <filter> Chassis: type: 10 serial: <filter>
Mobo: Hewlett-Packard model: 1991 v: KBC Version 15.59 serial: <filter>
UEFI: Hewlett-Packard v: L71 Ver. 01.48 date: 08/29/2019
Battery:
ID-1: BAT0 charge: 42.5 Wh condition: 43.3/43.3 Wh (100%) volts: 12.3/11.2
model: Hewlett-Packard Primary type: Li-ion serial: <filter>
status: Discharging
CPU:
Topology: Dual Core model: Intel Core i5-4200U bits: 64 type: MT MCP
arch: Haswell rev: 1 L2 cache: 3072 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
bogomips: 18357
Speed: 798 MHz min/max: 800/2600 MHz Core speeds (MHz): 1: 798 2: 798
3: 798 4: 798
Graphics:
Device-1: Intel Haswell-ULT Integrated Graphics vendor: Hewlett-Packard
driver: i915 v: kernel bus ID: 00:02.0 chip ID: 8086:0a16
Display: x11 server: X.Org 1.20.13 driver: modesetting
unloaded: fbdev,vesa resolution: 1366x768~60Hz
OpenGL: renderer: Mesa DRI Intel HD Graphics 4400 (HSW GT2)
v: 4.5 Mesa 21.0.3 compat-v: 3.0 direct render: Yes
Audio:
Device-1: Intel Haswell-ULT HD Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel bus ID: 00:03.0 chip ID: 8086:0a0c
Device-2: Intel 8 Series HD Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:9c20
Sound Server: ALSA v: k5.4.0-96-generic
Network:
Device-1: Intel Ethernet I218-LM vendor: Hewlett-Packard driver: e1000e
v: 3.2.6-k port: 3080 bus ID: 00:19.0 chip ID: 8086:155a
IF: enp0s25 state: down mac: <filter>
Device-2: Intel Wireless 7260 driver: iwlwifi v: kernel port: ef80
bus ID: 02:00.0 chip ID: 8086:08b1
IF: wlo1 state: up mac: <filter>
IF-ID-1: tun0 state: unknown speed: 10 Mbps duplex: full mac: N/A
Drives:
Local Storage: total: 465.76 GiB used: 355.34 GiB (76.3%)
ID-1: /dev/sda vendor: Samsung model: SSD 860 EVO 500GB size: 465.76 GiB
speed: 6.0 Gb/s serial: <filter> rev: 4B6Q scheme: GPT
Partition:
ID-1: / size: 441.70 GiB used: 354.95 GiB (80.4%) fs: ext4 dev: /dev/dm-1
ID-2: /boot size: 472.6 MiB used: 327.1 MiB (69.2%) fs: ext2
dev: /dev/sda2
ID-3: swap-1 size: 15.91 GiB used: 68.3 MiB (0.4%) fs: swap dev: /dev/dm-2
Sensors:
System Temperatures: cpu: 38.0 C mobo: 0.0 C
Fan Speeds (RPM): N/A
Repos:
No active apt repos in: /etc/apt/sources.list
Active apt repos in: /etc/apt/sources.list.d/lutris-team-lutris-focal.list
1: deb http://ppa.launchpad.net/lutris-team/lutris/ubuntu focal main
Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list
1: deb http://packages.linuxmint.com una main upstream import backport #id:linuxmint_main
2: deb http://archive.ubuntu.com/ubuntu focal main restricted universe multiverse
3: deb http://archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
4: deb http://archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
6: deb http://archive.canonical.com/ubuntu/ focal partner
Active apt repos in: /etc/apt/sources.list.d/spotify.list
1: deb http://repository.spotify.com stable non-free
Active apt repos in: /etc/apt/sources.list.d/ubuntudde-dev-stable-focal.list
1: deb http://ppa.launchpad.net/ubuntudde-dev/stable/ubuntu focal main
Info:
Processes: 261 Uptime: 1d 1h 08m Memory: 7.21 GiB used: 3.62 GiB (50.2%)
Init: systemd v: 245 runlevel: 5 default: 2 Compilers: gcc: 9.3.0
alt: 5/7/9 clang: 10.0.0-4ubuntu1 Shell: bash v: 5.0.17
running in: gnome-terminal inxi: 3.0.38
This is a laptop. And no, I am not trying to boot of the USB-stick, because I am booting linux mint of the harddrive, the installation is maybe 2 years old by now. I just had the USB-stick plugged in to the computer while I was booting of the harddrive (I am sure that I am booting of the harddrive). The USB-stick got detected for a short while and then just got "unmounted"
https://imgur.com/a/rBRuTPS
Re: USB device not detected at all
Hello kassebasse,
when it's a laptop, do you use programs like TLP for power saving?
when it's a laptop, do you use programs like TLP for power saving?
-
- Level 1
- Posts: 14
- Joined: Thu Aug 31, 2017 1:20 pm
Re: USB device not detected at all
No, I only use what's it comes with for linux mint for powersaving and stuff. I did try get hiberation to work on my computer, but I was unsuccessful. But the USB worked after I tried it so I don't think that should be causing the problem.
Re: USB device not detected at all
Hello kassebasse,
do you have a timeshift snapshot from before the USB problem began, which you can restore?
do you have a timeshift snapshot from before the USB problem began, which you can restore?
-
- Level 1
- Posts: 14
- Joined: Thu Aug 31, 2017 1:20 pm
Re: USB device not detected at all
No, unfortuately not. I have a limited amount of disk space so I have timeshift setup so it will take a fresh timeshift backup every boot. So in case the computer cannot boot, I can restore it.
Re: USB device not detected at all
Hello kassebasse,
you should think about your timeshift strategy. When you only have this one daily snapshot, you have a high risk to save a fault and can't go back anymore. Often you recognize faults coming with an update or an installation with the next reboot or sometimes days later. If you have not enough space on your disk, you could use an external device for the snapshots. I only make snapshots manually normaly one per month and additionally when needed. And I only hold maximum two of them. That's enough to restore your system. Here you can read the view about timeshift from Pjotr on his easylinuxtipsproject:
https://easylinuxtipsproject.blogspot.c ... t.html#ID7
deepakdeshp asked you:
you should think about your timeshift strategy. When you only have this one daily snapshot, you have a high risk to save a fault and can't go back anymore. Often you recognize faults coming with an update or an installation with the next reboot or sometimes days later. If you have not enough space on your disk, you could use an external device for the snapshots. I only make snapshots manually normaly one per month and additionally when needed. And I only hold maximum two of them. That's enough to restore your system. Here you can read the view about timeshift from Pjotr on his easylinuxtipsproject:
https://easylinuxtipsproject.blogspot.c ... t.html#ID7
deepakdeshp asked you:
I think he wanted to ask, what happens if you boot with your installation medium (USB/DVD) into the live system from where you installed LM. Are the USB memory sticks mounted without fail and stay?Do you boot from USB stick and yet when you start Mint the USB sticks aren't detected?
Re: USB device not detected at all
Hi, I had the same problem.
I noticed that only the newer usb sticks didnt work.
A kernel upgrade using the mint application manager solved the problem for me.
I noticed that only the newer usb sticks didnt work.
A kernel upgrade using the mint application manager solved the problem for me.