Epson c1700 alias Xerox Phaser 6000 driver 64 bit

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mmarani
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Epson c1700 alias Xerox Phaser 6000 driver 64 bit

Post by mmarani » Wed May 23, 2018 5:39 am

Hi,
I have the printer on subject (Epson c1700) and it works fine on an old installation of mint 18.3 xfce with the xerox's driver for Phaser 6000 32 bit.
In a new installation on the same computer I have an error unknown and the printer doesn't work...
Can You help me, please?
Thank's a lot

deepakdeshp
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Re: Epson c1700 alias Xerox Phaser 6000 driver 64 bit

Post by deepakdeshp » Thu May 24, 2018 1:58 pm

Please paste command output of

Code: Select all

inxi -Fxz
within code tags.
If I have helped you solve a problem, please add [SOLVED] to your first post title, it helps other users looking for help, and keeps the forum clean.
I am using Mint 18.3 Cinnamon 64 bit with AMD processor . Memory 8GB

pdc_2
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Re: Epson c1700 alias Xerox Phaser 6000 driver 64 bit

Post by pdc_2 » Thu May 24, 2018 4:27 pm

I have an error unknown and the printer doesn't work...Can You help me, please?
sadly, sometimes the answers depend on facts; if you can tell us a little more: eg this seems to be a 32bit driver; and maybe the older Mint was 32bit: where did you get the driver

https://wiki.ubuntu.com/DebuggingPrintingProblems

this is a link from Ubuntu on trying to tackle printing problems;

https://wiki.ubuntu.com/DebuggingPrinti ... _error_log this section talks on getting the system to print out an error log

It may look bewildering; but it you start bottom left; click on the Menu button; under places top left click on Home folder

it should have your user name at the top of the list: come down two to File System; to the right, with icons for all the directories; look for var; click to open it; look for log; click to open it; look for cups; click to open it; look for the file that is called error log; open it; if you copy some of the recent text; and paste it back here; it may, just may; shed a little light on things

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