How do I get an HP Deskjet up and running?

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heartnotes
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How do I get an HP Deskjet up and running?

Post by heartnotes » Fri Jul 20, 2018 7:59 pm

HP has their own lame software they use to update their printers, and I'm not sure it's Linux compatible. Can anyone help me? It's wireless, but it's not showing up in the Printers tab in System Settings.
CPU~Octa core AMD FX-8350 Eight-Core (-MCP-) speed/max~1400/4000 MHz Kernel~4.10.0-38-generic x86_64 Up~1 day Mem~3333.8/16017.0MB HDD~3240.7GB(1.4% used) Procs~273 Client~Shell inxi~2.2.35

Linux Mint Cinnamon 64-bit, Version 19 Tara.

pdc_2
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Re: How do I get an HP Deskjet up and running?

Post by pdc_2 » Fri Jul 20, 2018 10:26 pm

so which model of HP Deskjet do you have?

and which version of Mint are you running please?

If you open a terminal; the black tv screen on the bottom line; and paste

Code: Select all

lpinfo -v
into the terminal; hit the ENTER key;

and if you select what you get; copy it; (copy on top line of menu bar of terminal ..) and paste the result back here

.. inside the code signs ...... 5th icon from the left on the top bar ...........

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Schultz
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Re: How do I get an HP Deskjet up and running?

Post by Schultz » Fri Jul 20, 2018 10:55 pm

Do you have hplip installed?

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smurphos
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Re: How do I get an HP Deskjet up and running?

Post by smurphos » Sat Jul 21, 2018 12:00 am

Which model printer and what's your version of Mint?

If the printer is connecting to your wifi and has an IP address you should be able to add it via the Printers settings module using the network printing option. If you need to set it up to use your wifi there will be a way, but it might be dependent on the printer model.

heartnotes
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Re: How do I get an HP Deskjet up and running?

Post by heartnotes » Sat Jul 21, 2018 4:59 pm

pdc_2 wrote:
Fri Jul 20, 2018 10:26 pm
so which model of HP Deskjet do you have?

and which version of Mint are you running please?

If you open a terminal; the black tv screen on the bottom line; and paste

Code: Select all

lpinfo -v
into the terminal; hit the ENTER key;

and if you select what you get; copy it; (copy on top line of menu bar of terminal ..) and paste the result back here

.. inside the code signs ...... 5th icon from the left on the top bar ...........
network socket
network lpd
network ipp
network ipps
network http
network https
network beh
serial serial:/dev/ttyS0?baud=115200
file cups-brf:/
direct hp
direct hpfax


I am running Mint Cinnamon Tara 19, sorry for not mentioning that sooner.

HP Deskjet 3634

hplip is already installed, I think.
Reading package lists... Done
Building dependency tree
Reading state information... Done
hplip is already the newest version (3.17.10+repack0-5)
I believe I found the given menu, now what or where do I find the host name on my printer? https://i.imgur.com/zIbKnVL.png
CPU~Octa core AMD FX-8350 Eight-Core (-MCP-) speed/max~1400/4000 MHz Kernel~4.10.0-38-generic x86_64 Up~1 day Mem~3333.8/16017.0MB HDD~3240.7GB(1.4% used) Procs~273 Client~Shell inxi~2.2.35

Linux Mint Cinnamon 64-bit, Version 19 Tara.

altair4
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Re: How do I get an HP Deskjet up and running?

Post by altair4 » Sat Jul 21, 2018 5:37 pm

I genuinely do not know why printing is such an issue for people any longer ... especially for HP printers ... even for Linux Mint.

I just booted into the Mint 19 Install DVD went to Printers in the menu and this popped up:
cups-browsed.png
cups-browsed.png (12.5 KiB) Viewed 163 times
I didn't do anything to make that happen. A service called cups-browsed made that happen. It's all automatic.

The only way I can make it not happen is to stop the service:

Code: Select all

sudo service cups-browsed stop
I would check to see if that service is running:

Code: Select all

sudo service cups-browsed status
Please add a [SOLVED] at the end of your original subject header if your question has been answered and solved.

heartnotes
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Re: How do I get an HP Deskjet up and running?

Post by heartnotes » Sat Jul 21, 2018 10:55 pm

altair4 wrote:
Sat Jul 21, 2018 5:37 pm
I genuinely do not know why printing is such an issue for people any longer ... especially for HP printers ... even for Linux Mint.

I just booted into the Mint 19 Install DVD went to Printers in the menu and this popped up:
cups-browsed.png
I didn't do anything to make that happen. A service called cups-browsed made that happen. It's all automatic.

The only way I can make it not happen is to stop the service:

Code: Select all

sudo service cups-browsed stop
I would check to see if that service is running:

Code: Select all

sudo service cups-browsed status
Not all configurations are the same, drivers are different, etc. It's nice if you don't have such problems but not everyone has that luxury...

This is the output I received:

ups-browsed.service - Make remote CUPS printers available locally
Loaded: loaded (/lib/systemd/system/cups-browsed.service; enabled; vendor pre
Active: active (running) since Sat 2018-07-21 22:28:47 EDT; 25min ago
Main PID: 1247 (cups-browsed)
Tasks: 3 (limit: 4915)
CGroup: /system.slice/cups-browsed.service
└─1247 /usr/sbin/cups-browsed

Jul 21 22:28:47 heart-desktop systemd[1]: Started Make remote CUPS printers avai
lines 1-9/9 (END)

CPU~Octa core AMD FX-8350 Eight-Core (-MCP-) speed/max~1400/4000 MHz Kernel~4.10.0-38-generic x86_64 Up~1 day Mem~3333.8/16017.0MB HDD~3240.7GB(1.4% used) Procs~273 Client~Shell inxi~2.2.35

Linux Mint Cinnamon 64-bit, Version 19 Tara.

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smurphos
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Re: How do I get an HP Deskjet up and running?

Post by smurphos » Sat Jul 21, 2018 11:47 pm

I think this covers the rest of the steps using HPLIP Toolkit including setting up your printer on your wireless network if necesary.

https://ubuntu-mate.community/t/how-to- ... ubuntu/879

If the printer is already on your wireless network with an IP address it should be a case of just adding it via the printer's dialogue...

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pdc_2
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Re: How do I get an HP Deskjet up and running?

Post by pdc_2 » Sun Jul 22, 2018 4:52 am

my interpretation of your lp result; is that the printer is not "being seen" by Mint; so I wonder if it talking to the router;

(our experience of attempting to set up an OfficeJet was that the HP would not connect wirelessly to the router; even though I activated the WPS button; we had to use a usb cable; and however how that triggered it to accept it was ok; and do the wireless config;)

In Mint 19, it brings airprint compatibility; that first arrived in Ubuntu 17.04; the 3634 is NOT on the compatible list at the airprint site

those near to it; on the HP hplip site; only need version 3.15.4 for support; so 3.17.10 should be fine

I would not go attempting to install later versions .......

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smurphos
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Re: How do I get an HP Deskjet up and running?

Post by smurphos » Sun Jul 22, 2018 4:59 am

pdc_2 wrote:
Sun Jul 22, 2018 4:52 am
I would not go attempting to install later versions .......
Indeed - the HP HPLIP installer script is not currently compatible with Mint 19 and using it will lead to problems further down the line applying Python3 updates.

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