[Solved] Cannot make Image Scan work in Linuxmint 19

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kayeng
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[Solved] Cannot make Image Scan work in Linuxmint 19

Post by kayeng » Wed Oct 10, 2018 8:32 am

Hello Friends,

In Linuxmint 18, I was able to use Image Scan with my Epson L210 by adding the following line in the file /etc/sane.d/epkowa.conf

usb 0x04b8 0x08a1

I did the exact same thing in my new Linuxmint:

Kernel: 4.15.0-20-generic x86_64 bits: 64
Desktop: Xfce 4.12.3 Distro: Linux Mint 19 Tara

but I always get this message:

Could not send command to scanner.
Check the scanner's status.

What am I missing?
(The printer is connected to the desktop computer via usb cable.)
Last edited by kayeng on Mon Oct 22, 2018 2:47 am, edited 1 time in total.

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kyphi
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Re: Cannot make Image Scan work in Linuxmint 19

Post by kyphi » Wed Oct 10, 2018 7:29 pm

Epson's Image Scan for Linux works only if you install the "image-scan" bundle from the Epson Download Centre:
http://download.ebz.epson.net/dsc/searc ... ch/?OSC=LX

As you are using a USB connection, no further adjustments are necessary since USB recognition is automatic. The recommendation mentioned in epkowa.conf to specify the vendor and product ID applies only to force recognition if automatic recognition fails.

Are you able to scan with Simple Scan?

You are using kernel 4.15.0-20, the current kernel is 4.15.0-36.
Linux Mint 19.1 Cinnamon - 64bit

kayeng
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Re: Cannot make Image Scan work in Linuxmint 19

Post by kayeng » Sat Oct 13, 2018 5:41 am

I installed the bundle, now both Image Scan and Simple Scan don't work. =)

For some reason I've always had trouble installing Image Scan .

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kyphi
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Re: Cannot make Image Scan work in Linuxmint 19

Post by kyphi » Sat Oct 13, 2018 7:47 pm

The components included in the iscan-bundle can be installed individually.

Right click on the downloaded tar.gz bundle and select "Extract here" which will create a file called "iscan-bundle-1.0.4.x64.deb". Open this file to see 3 files: core, data, plugins.
Open the data file first and double click the file therein "iscan-data_1.39.0-1_all.deb" to install.
Next open the file called "core" and double click on the file therein "iscan_2.30.3-1_amd64.deb" to install.

The third file called plugins is needed only if you want to use wi-fi rather than a USB connection but the installation procedure is the same as for the first 2 files.
Linux Mint 19.1 Cinnamon - 64bit

pastic
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Re: Cannot make Image Scan work in Linuxmint 19

Post by pastic » Sat Oct 20, 2018 5:27 pm

If you have not solved your issue, have a look at this bug report: solutions can be found in e.g. comment 98 in that bug thread. https://bugs.launchpad.net/debian/+sour ... ug/1707352 My Epson v370 started working after this fix, and VueScan now works again (although iScan does not).

Long story short, it seems the Debian people renamed libsane to libsane1. There was a reason for this, but many 3rd party packages (e.g. Epson's driver packages) broke in the process. Epson's install script wants libsane but during installation one can see that under Mint 19 libsane1 is chosen.
Mint 19
Asus Sabertooth x58 ~ i7 950 ~ Radeon HD 7750
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kayeng
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Re: Cannot make Image Scan work in Linuxmint 19

Post by kayeng » Mon Oct 22, 2018 2:47 am

pastic you are a genius!

I copied the three files like comment 98 says, then rebooted, and now both SimpleScan and ImageScan work.

Thanks everyone! This thread is solved.

pastic
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Re: Cannot make Image Scan work in Linuxmint 19

Post by pastic » Mon Oct 22, 2018 4:49 am

kayeng wrote:
Mon Oct 22, 2018 2:47 am
pastic you are a genius!

I copied the three files like comment 98 says, then rebooted, and now both SimpleScan and ImageScan work.

Thanks everyone! This thread is solved.
Actually, I am not a genius, I'm just passing on info from real geniuses in that bug report. :D But I am glad I could help.

I know you refer to comment 98, that I pointed you to, but may I ask exactly what you did to make things work? Because it puzzles me that for you Image Scan and Simple Scan works, whereas they still don't for me. only VueScan works for me after the fix.
Mint 19
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"Do you respect wood?" (Larry David)

kayeng
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Re: [Solved] Cannot make Image Scan work in Linuxmint 19

Post by kayeng » Wed Oct 31, 2018 5:11 am

Hello pastic!

In comment #98 , this line, and ONLY this line, is what I did:

Copied the 3 files from /usr/lib/sane to /usr/lib/x86_64-linux-gnu/sane

That's it. Nothing else. =)

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Leloup
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Re: [Solved] Cannot make Image Scan work in Linuxmint 19

Post by Leloup » Fri Nov 09, 2018 2:27 pm

Bonjour,

I had the same problem. viewtopic.php?f=51&t=281077&p=1549404#p1549404
It is solved and I would like to thank kyphi and pastic. :D

Best Regards,

Leloup

alLa
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Re: [Solved] Cannot make Image Scan work in Linuxmint 19

Post by alLa » Thu Nov 22, 2018 6:27 am

Hi guys,

I just got an Epson Ecotank ET-3750 and run into similar problems - scanner is not found on system...

Your answers might also help me, but strangely I don't have a folder "/usr/lib/sane", and therefore cannot copy files from there... Is there another location I should look at, or what three files am I looking for?

Thanks a dozen and best regards
alLa
LM 19 Cinnamon 64bit

gramig45
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Re: [Solved] Cannot make Image Scan work in Linuxmint 19

Post by gramig45 » Tue Nov 27, 2018 8:18 pm

alLa wrote:
Thu Nov 22, 2018 6:27 am
Hi guys,

I just got an Epson Ecotank ET-3750 and run into similar problems - scanner is not found on system...

Your answers might also help me, but strangely I don't have a folder "/usr/lib/sane", and therefore cannot copy files from there... Is there another location I should look at, or what three files am I looking for?

Thanks a dozen and best regards
alLa
LM 19 Cinnamon 64bit
I have the same problem as above. I've tried installing the Epson Linux Mint software, but I'm getting the following errors:

E: Unable to locate package libboost-filesystem1.58.0
E: Couldn't find any package by glob 'libboost-filesystem1.58.0'
E: Couldn't find any package by regex 'libboost-filesystem1.58.0'
E: Unable to locate package libboost-program-options1.58.0
E: Couldn't find any package by glob 'libboost-program-options1.58.0'
E: Couldn't find any package by regex 'libboost-program-options1.58.0'
E: Unable to locate package libboost-system1.58.0
E: Couldn't find any package by glob 'libboost-system1.58.0'
E: Couldn't find any package by regex 'libboost-system1.58.0'

Thank you from this Linux newbie!

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kato181
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Re: [Solved] Cannot make Image Scan work in Linuxmint 19

Post by kato181 » Sat Dec 22, 2018 9:00 pm

just saw your post. i have an epson et-4750 printer and it works.
first things first, goto epson site and d/l Imagescan-bunble-ubuntu-18.04-1.3.38.x86.deb
then open package and you will see 2 folders CORE and PLUGINS . in the core folder run the file in there first.
then in the plugins folder run the imagescan network program.
then in root, edit the imagescan.conf with the following lines:

[devices]
net.udi = %esci:networkscan://(printers IP address):1865
net.vendor = Epson
net.model = ET-3750
net.name = (any name for your scanner)
then save.

Next edit your host file with the following first line is a must:

(printers IP address):1865
127.0.0.1 localhost
127.0.0.1 (your computers name)
save, then re-boot

your scanner should now work with image scan or simple scan. only one of those work with mine but i forget which one gscan2pdf never detected a scanner, but i have just installed the latest v 2.2.1 so will check when i get home.
hope this works for you.

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