Mint 14 KDE (64bit) - CUPS issue with Brother 7820N

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alazok
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Mint 14 KDE (64bit) - CUPS issue with Brother 7820N

Postby alazok » Sat May 18, 2013 7:50 am

Hello All,

I am brand new to Linux and this board, just installed Mint 14 KDE and everything worked great. However, I can not install my 2 printers. (Brother 7820N and Dell 2130CN). Actually, I should correct my statement, I can install them but can't use them.

They both look like they installed correctly, however when I try to print they look like the printing has started but the printer just hangs and nothing happens. I went to CUPS and get this error message in the error log:

Code: Select all

E [18/May/2013:06:55:07 -0400] Unknown directive SystemGroup on line 3 of /etc/cups/cupsd.conf.
W [18/May/2013:06:55:08 -0400] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id 'Brother-MFC-7820N-Gray..' already exists
W [18/May/2013:06:55:08 -0400] CreateDevice failed: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Brother-MFC-7820N' already exists


I searched on google and this board, but could not find anything I can undersatnd and follow. It looks like this is either an issue with CUPS 1.6.1 or perhaps an issue with using a 64bit OS.

I would really appreciate some help!

Thanks in advance

pdc_2
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Joined: Mon May 11, 2009 1:21 am

Re: Mint 14 KDE (64bit) - CUPS issue with Brother 7820N

Postby pdc_2 » Sun May 19, 2013 3:54 am

........can you tell us how you installed them........

if you copy and paste

sudo dpkg -l | grep Brother


into a terminal, can you copy and paste back what you get please

......terminal is 4 up from menu bottom left .......and use the top line of the terminal ..File.................Edit and down to Paste .........

alazok
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Re: Mint 14 KDE (64bit) - CUPS issue with Brother 7820N

Postby alazok » Mon May 20, 2013 11:04 am

Thanks for your reply, I uninstalled the 64bit version and replaced it with Mint 14 (32bit) and my printers work perfectly now.

Thank you so much for your reply though!

pdc_2
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Joined: Mon May 11, 2009 1:21 am

Re: Mint 14 KDE (64bit) - CUPS issue with Brother 7820N

Postby pdc_2 » Tue May 21, 2013 1:55 am

great! enjoy..............32bit can often be simpler!


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