Mint reporting print job complete, but no print

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Trying Again
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Mint reporting print job complete, but no print

Postby Trying Again » Wed Feb 03, 2016 11:02 pm

What the heck? A computer os that lies. Next you know it'll feel entitled to something...

At any rate, I am not able to print via USB to my Brother printer. Similar problems on other threads but starting a new one as there doesn't seem to be a solution that works. The printer was found by Rosa and the suggested driver installed. I printed a test page and assumed it worked but never checked. The printer is in the basement below the office pc, and worked fine with this setup using Windows XP Pro so there's no issue with USB cable length etc. Rosa reports she sends data to the printer, but the printer never wakes up and actually prints anything.

Any suggestions besides opening Terminal and reprogramming a space shuttle launch?
(sorry - i'm a little frustrated - printers SUCK)

kmassner
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Re: Mint reporting print job complete, but no print

Postby kmassner » Fri Feb 05, 2016 6:27 pm

While not exactly the same circumstances, I had the same issue with a network printer. Seems the set-up through the admin tools didn't configure it quite right. After much frustration, I found this link, and all of my problems were solved.

http://community.linuxmint.com/tutorial/view/194

Best of luck.

Trying Again
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Re: Mint reporting print job complete, but no print

Postby Trying Again » Sat Feb 06, 2016 3:04 pm

Thanks for the information. Still no luck. I tried the CUPS and it even confirmed the changes I was making but I still can't get the machine to print anything. I'd even love to see a page with an F and a U on it - but nothing. Now I'm not even able to connect to the printer using CUPS, saying it's Unable To Connect. I can't add a printer, can't go to Administration, nothing. I've removed and reinstalled the printer but still nothing.
Maybe the printer is too old? I just can't believe trying to do something as important yet basic as adding a printer is so impossible.

Trying Again
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Re: Mint reporting print job complete, but no print

Postby Trying Again » Sun Feb 14, 2016 2:22 pm

yeah. didn't think this would get solved. off to buy a new printer i suppose.

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Re: Mint reporting print job complete, but no print

Postby Trying Again » Fri Mar 18, 2016 8:22 am

Update: Went downstairs for something else and noticed the printer sitting there with all of the jobs (mint test pages mostly) finally printed. Now it works, now it doesn't, now it does lol.

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Garvan
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Re: Mint reporting print job complete, but no print

Postby Garvan » Fri Mar 18, 2016 9:12 am

In my case if there is something wrong when I try to print, the print jobs stay in the Q until I turn my computer off and on again, so this may explain all your test pages printing out unexpectedly at a later time. Fortunately I can see my printer so I get feedback immediately when it does not print.

I found the Printer applet useful to check for status issues.Type "Printers" into the search menu, start the app, and then open the "Print Queue", from the menu.

Printer->View Print Queue

You will see any pending prints, and why it did not print.

I think the problem is that you are getting no feedback. Once you understand the issue, you may be able to adjust printer options. Or just keep checking the print queue.

Garvan
Notebook: HP 14 Notebook PC 14-r003TX, i5-4210U @ 1.7 GHz, 8GB RAM, Linux Mint 17.2 (Dual boot with Win 10)
Notebook: DELL latitude E5520, i5-2520M @ 2.50 GHz, 4GB RAM, Linux Mint 17.2

Trying Again
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Re: Mint reporting print job complete, but no print

Postby Trying Again » Fri Mar 18, 2016 9:27 am

Thank you. I'll try messing with the printer options. I think what's more annoying to me isn't a lack of feedback, it's the incorrect feedback. The OS assumes no feedback means everything is A-OK.

Similar to an engineer I used to work with. After repairs to a device I would ask him, "did you test it fully to make sure it works properly?"
To which he replied, "It should work." Translated: He just made the repair and never tested it at all, assuming it worked. I wonder if he is a Linux developer now lol...

Brian h65
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Re: Mint reporting print job complete, but no print

Postby Brian h65 » Wed Jan 04, 2017 8:27 pm

I have exactly the same problem. I even have the installation disk for the brother printer MFC 6490 CW. This is a good printer, I downloaded the driver for linux from the brother website. The system thinks it is printing, but no it is not. The link in your post _kmassner____ was nice, but I still get the same result.
So it begins to sound like the only solution is a different operating system or a different printer.

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Re: Mint reporting print job complete, but no print

Postby Brian h65 » Fri Jan 06, 2017 6:25 pm

SOLVED!!!

$ chmod +x linux-brprinter-installer-2.1.1-1
$ sudo ./linux-brprinter-installer-2.1.1-1

folks in hex chat gave me this, and it freaking works!
If your printer is not in network, then answer N (o) to " destination device URI "

also I was given this : http://imgur.com/a/KQUNz
I printed out a test print, and I printed a document

Could not print from Wine notepad document

Brian h65
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Re: Mint reporting print job complete, but no print

Postby Brian h65 » Fri Jan 06, 2017 6:27 pm

SimonL and graves in hexchat helped me with this :D

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Re: Mint reporting print job complete, but no print

Postby Brian h65 » Fri Feb 24, 2017 7:56 pm

Well I had to reinstall mint on a new disk, and now the above instructions are not working. So I am stuck again , I don't know what to do. I have a cable usb connection to my prtinter.
Brother MFC 6490CW Mint Cinnamon 18.1 I have downloaded the files and extracted it, but I just can't get it to print.

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Brother MFC-6490CW Mint 18.1

Postby pdc_2 » Sat Feb 25, 2017 1:05 am

so Brian you have a 64bit install and linux-brprinter-installer-2.1.1-1.gz in your Downloads folder? and the first command is usually

gunzip linux-brprinter-installer-2.1.1-1.gz


then the command that usually works is

sudo bash linux-brprinter-installer-2.1.1-1 MFC- 6490CW


and you did that? and you have an icon for the MFC-6490CW in your PRINTERS folder that is in the Adminstration folder? if you right-click on that icon; (if it is there); and select properties, what driver does it say is installed please?

___________

I see the driver for your printer first came out in 2009; so a 32bit driver; I see Brother recommend installing lib32stdc++ for 64bit installs;

http://support.brother.com/g/s/id/linux ... ect=on#004 (ia32-libs is no longer around I understand);

so one could issue the command
sudo apt-get install lib32stdc++


_________--

I could only suggest

1) deleting any icon in your Printers folder for Brother
2) running the command I suggest above to install lib32stdc++
3) run the top two commands (if linux-brprinter-installer-2.1.1-1 is already in your Downloads folder, then you just need
cd Downloads
and the second command

___________

I apologise if I have gone over old ground that you have already covered; however it sometimes pays to just check we are all talking the same stuff

best wishes

Brian h65
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SOLVED Re: Mint reporting print job complete, but no print

Postby Brian h65 » Sun Feb 26, 2017 6:18 pm

Halla m- Freaking LuLu! IT Freaking WORKED!
I had the driver downloaded, and extracted, which I did from menu> admin> printers.
That was already done. Then your instruction about the 2nd command line, suddenly set he whole ball in motion
Test print is good.
Answer n to " device URI" question, if your printer is not on a network.
Thanks a million

~ $ cd Downloads

brian@brian-GG038AA-ABA-a6109n ~/Downloads $ sudo bash linux-brprinter-installer-2.1.1-1MFC-6490CW
bash: linux-brprinter-installer-2.1.1-1MFC-6490CW: No such file or directory
brian@brian-GG038AA-ABA-a6109n ~/Downloads $ sudo bash linux-brprinter-installer-2.1.1-1 MFC-6490CW
You are going to install following packages.
mfc6490cwlpr-1.1.2-2.i386.deb
mfc6490cwcupswrapper-1.1.2-2.i386.deb
brscan3-0.2.13-1.amd64.deb
brscan-skey-0.2.4-1.amd64.deb
OK? [y/N] ->y

pdc_2
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SOLVED: Brother MFC-6490CW works well in Mint 18.1

Postby pdc_2 » Mon Feb 27, 2017 12:48 pm

well done Brian; glad it all worked out well; enjoy

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Re: Mint reporting print job complete, but no print

Postby hhead » Tue Feb 28, 2017 12:41 pm

Really a point of information that may help some people. Using HP envy 5540 series. For some reason the printer sets up both a series and and individual printer with this number. If you use the series printer nothing happens and the excellent HPlip and the printer queue say its not connected? If I select the individual printer it prints fine. If nothing happens it might be worth checking this...

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Re: Mint reporting print job complete, but no print

Postby pdc_2 » Tue Feb 28, 2017 2:50 pm

Hi there hhead;

you have some useful information there; thanks for that; it would have been good as a separate post as this thread is more about Brother printers; it is always worth a separate post; and a new title: then google can find it;

_________

back to your HP

if you right-click on the icons for each of the two printer setups that have been created for your HP: select PROPERTIES and see what the driver is: I wonder if one has an hp and the other something like foomatic: I say that because with our Canon, Mint jumps in and uses opensource gutenprint and the printer is called Canon3100 series and when I seperately install the Canon driver, it is called Canon3100USB: one can see this from properties

Brian h65
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Re: Mint reporting print job complete, but no print

Postby Brian h65 » Sun Apr 23, 2017 12:38 pm

Well I have lost printing ability again. same old problem and nothing seems to work.
Below is a screen shot of the printer property page.
I deleted the printer I had , reinstalled the driver and extracted it just like before, but the command lib32stdc++ that worked before get me only what is in the 2nd attachment, basically, saying I have broken packages .
HP pavillion a6109n desktop pc running linux mint cinnamon 18.1 brother mfc-6490cw printer

hhead
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Re: Mint reporting print job complete, but no print

Postby hhead » Wed Aug 09, 2017 3:40 pm

Your right but even more puzzling is that it seems a bit confused about which printer it is. The series thinks its my mums printer a canon, the canon thinks its a canon too (the same one) anyway everything works at the moment...

you have some useful information there; thanks for that; it would have been good as a separate post as this thread is more about Brother printers; it is always worth a separate post; and a new title: then google can find it;

_________

back to your HP

if you right-click on the icons for each of the two printer setups that have been created for your HP: select PROPERTIES and see what the driver is: I wonder if one has an hp and the other something like foomatic: I say that because with our Canon, Mint jumps in and uses opensource gutenprint and the printer is called Canon3100 series and when I seperately install the Canon driver, it is called Canon3100USB: one can see this from properties[/quote]

Brian h65
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Re: Mint reporting print job complete, but no print

Postby Brian h65 » Sat Oct 07, 2017 6:20 pm

Ok sometime earlier this year, my printer stopped working again.
here is how I got it working again. I apologize this is a little bit of a mess at the top, you just need a clean entry in terminal to do this. Again, printer was installed but not printing, now it is printing. I hope I can keep it that way.

clean up any broken packages in synaptic: open synaptic. edit. fix broken packages . reload

Download installed from brother website http://support.brother.com/g/b/download ... &type3=625

extract the file
run this command : ~/Downloads $ sudo bash linux-brprinter-installer-2.1.1-1 MFC-6490CW

answer yes to "OK?"
no to " device URI?"
and yes to "test print"
and you should be on your way.
Brian


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