[Solved] Epson all in one XP-241 printing blank pages

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nemodot
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[Solved] Epson all in one XP-241 printing blank pages

Postby nemodot » Sun Jul 23, 2017 1:06 pm

Hey,

I'm using Linux Mint 18.1 and just bought this printer. Firstly I've noticed linux was recognizing the printer and it's under the printer app as "XP-240 series" so I said, awesome no work to do. But I've discovered the simple-scan app wasn't finding any scanners so I went looking for the drivers.

I've discovered there's drivers for the printer part and for the scanning part, which I downloaded from the EPSON website (http://download.ebz.epson.net/). I downloaded and installed packages of the generic, the official and the all in one drivers for amd64 computers.

Whenever I try to print any text or the test page I only get a few symbols (+, &, $) on the sides of the paper. And if I try to print a whole page full of text from libre office, the sheet goes through the printer andnothing comes out.

Simple scan now recognizes the printer but it won't do anything when I press scan. Xsane does scan but fails at doing a preview.

I don't know where to start with this, it's deeply frustrating.

EDIT: Added how I solved it at the end. Looks like when I hooked up my printer, it put on the wrong drivers.
Last edited by nemodot on Tue Jul 25, 2017 8:44 am, edited 2 times in total.

pdc_2
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Re: Epson all in one XP-241 printing blank pages

Postby pdc_2 » Sun Jul 23, 2017 4:02 pm

so if I start here http://download.ebz.epson.net/dsc/searc ... ch/?OSC=LX ....... and enter xp-241, I end up here http://download.ebz.epson.net/dsc/du/02 ... 2fc58077f2 and for a 64bit Debian, (which mint uses .....), Epson recommend epson-inkjet-printer-escpr_1.6.13-1lsb3.2_amd64.deb

so if you open a terminal and copy this command
dpkg -l epson-inkjet-printer*
, and then copy the result; and paste it back here, it should tell us what drivers you have installed

(to paste into a terminal, right-click at the text prompt; and select PASTE from the menu ........... similarly to copy from a terminal ........... select the text you wish to copy, and right-click to find COPY .......

_________

how is the XP connected to your system please?

________

The scanner driver seems to be from here http://support.epson.net/linux/en/image ... ion=1.3.20 and Epson have a Mint 18 section there and you would get imagescan-bundle-linuxmint-18-1.3.20.x64.deb.tar.gz

and the manual page is here http://download.ebz.epson.net/man/linux ... nv3_e.html and sadly one does sometimes have to tweak files to get the scanner going

nemodot
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Re: Epson all in one XP-241 printing blank pages

Postby nemodot » Sun Jul 23, 2017 11:53 pm

pdc_2 wrote:so if I start here http://download.ebz.epson.net/dsc/searc ... ch/?OSC=LX ....... and enter xp-241, I end up here http://download.ebz.epson.net/dsc/du/02 ... 2fc58077f2 and for a 64bit Debian, (which mint uses .....), Epson recommend epson-inkjet-printer-escpr_1.6.13-1lsb3.2_amd64.deb

so if you open a terminal and copy this command
dpkg -l epson-inkjet-printer*
, and then copy the result; and paste it back here, it should tell us what drivers you have installed

(to paste into a terminal, right-click at the text prompt; and select PASTE from the menu ........... similarly to copy from a terminal ........... select the text you wish to copy, and right-click to find COPY .......

_________

how is the XP connected to your system please?

________

The scanner driver seems to be from here http://support.epson.net/linux/en/image ... ion=1.3.20 and Epson have a Mint 18 section there and you would get imagescan-bundle-linuxmint-18-1.3.20.x64.deb.tar.gz

and the manual page is here http://download.ebz.epson.net/man/linux ... nv3_e.html and sadly one does sometimes have to tweak files to get the scanner going



The printer is connected via USB.

The output is:

Code: Select all

stiva@stiva-MS-7972 ~ $ dpkg -l epson-inkjet-printer*
Deseado=desconocido(U)/Instalar/eliminaR/Purgar/retener(H)
| Estado=No/Inst/ficheros-Conf/desempaqUetado/medio-conF/medio-inst(H)/espera-disparo(W)/pendienTe-disparo
|/ Err?=(ninguno)/requiere-Reinst (Estado,Err: mayúsc.=malo)
||/ Nombre         Versión      Arquitectura Descripción
+++-==============-============-============-=================================
ii  epson-inkjet-p 1.0.0-1lsb3. amd64        Epson XP-20/XP-101/XP-200/XP-201
ii  epson-inkjet-p 1.6.13-1lsb3 amd64        Epson Inkjet Printer Driver (ESC/

pdc_2
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Re: Epson all in one XP-241 printing blank pages

Postby pdc_2 » Tue Jul 25, 2017 12:33 am

thanks;

so how many icons for the XP are there is your PRINTERS folder please? If you right-click on any icons, look in PROPERTIES and then MAKE & MODEL, do any list
Epson Inkjet Printer Driver (ESC/
or
epson-inkjet-p 1.6.13-1lsb3

nemodot
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Re: Epson all in one XP-241 printing blank pages

Postby nemodot » Tue Jul 25, 2017 8:00 am

pdc_2 wrote:thanks;

so how many icons for the XP are there is your PRINTERS folder please? If you right-click on any icons, look in PROPERTIES and then MAKE & MODEL, do any list
Epson Inkjet Printer Driver (ESC/
or
epson-inkjet-p 1.6.13-1lsb3



There where two, the other one must have been one that I added manually and it didn't work.

Just noticed the name of the printer in the printers menu changed slightly (same name just added a "-"). That prompted me to try printing, which it did....sort of.

Printed and halted half way and the sheet of paper is now stuck midway. I remember that happened the first time I originally tried printing. Adding the specific drivers got me the sheet going by but now I'm back at square one. Just earlier I updated the linux kernel manually, maybe that did something.

This is a picture of how the printer looks on the menu http://imgur.com/F7Eemfw

EDIT: Just got the sheet out. It reads: "If you can read this, you are using the wrong driver for your printer"

nemodot
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Joined: Sun Mar 11, 2012 5:02 pm

Re: Epson all in one XP-241 printing blank pages

Postby nemodot » Tue Jul 25, 2017 8:41 am

SOLVED!

After googling my epson printer I found a portuguese forum which added epson drivers to the system (why is this not natively installed?)

Code: Select all

sudo apt-get install printer-driver-escpr


After that I could manually add a printer and select newer versions of Epson drivers. Epson XP-235 worked for my Epson XP-241. It did the test page perfectly.

paxitus
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Joined: Fri Sep 22, 2017 6:38 pm

Re: [Solved] Epson all in one XP-241 printing blank pages

Postby paxitus » Fri Sep 22, 2017 6:41 pm

Thank you! This worked for me after purchasing the xp241 in Guatemala.


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