SOLVED My Epson XP-540 just installed does not print ...

Forum rules
Before you post please read this
Alb1
Level 2
Level 2
Posts: 50
Joined: Fri Sep 07, 2012 7:46 am

SOLVED My Epson XP-540 just installed does not print ...

Postby Alb1 » Tue Sep 12, 2017 4:30 pm

Hello,
I have just installed my new all in one Epson XP-540 but it does not print the test page. It appears a box saying that that page has been sent as work 180 (e.g.) and if I look at the print queue I see it as awaiting to be printed ... I tried also to print a text document but it does not print and if I look at the print queue I see it as "in progress". All the linux drivers for Linux Mint 18 (my version) from Epson have been installed without problems. Any suggestion? Best Regards

SOLVED: I removed the printer from the Printers - Localhost and uninstalled the printer driver, then I installed the driver again, had a look at the Printer - Localhost where I found the printer again. I removed and installed again also the Printer Utility and the scanner driver package. I have to say that previously the scanner did not work as I forgot to run its installation script. Everything works now with the exception of the scan image Preview that does not work and gives me an error message. I can only scan direcltly the image on the glass of the scanner (I wonder why). Best Regards (P.S. As for scanning I am using Xsane. Simple Scan, in my case does not work).
Last edited by Alb1 on Sun Sep 17, 2017 2:59 pm, edited 1 time in total.

pdc_2
Level 7
Level 7
Posts: 1892
Joined: Mon May 11, 2009 1:21 am

Re: My Epson XP-540 just installed does not print ...

Postby pdc_2 » Wed Sep 13, 2017 5:05 am

so to install the driver for the XP-540 one would start here http://download.ebz.epson.net/dsc/searc ... ch/?OSC=LX at the Epson portal; enter xp-540 and that takes one to here http://download.ebz.epson.net/dsc/du/02 ... b819711834

and if you have a 64bit Mint install, one would choose the epson-inkjet-printer-escpr_1.6.15-1lsb3.2_amd64.deb and ........... after install ............. one could check it was installed by COPYING the command and pasting

Code: Select all

dpkg -l epson-inkjet-printer*
into a terminal; (the black TV screen on the bottom tool bar .........)

so tell us what you get with that command please:

____________________

to install a printer one usually needs to
1) install the drivers
2) register the printer with lpadmin on the system: lpadmin stands for linux printing administration .............

Canon and Brother supply install scripts: so the install script covers 1) and 2) whereas Epson only supply a driver; so after installing the driver, one may need to go to the PRINTERS folder; select NEW ....... let the system search around a little till it finds the Epson there ............ do check how many icons for Epson are in the PRINTERS folder ...... please tell us how many there are

Alb1
Level 2
Level 2
Posts: 50
Joined: Fri Sep 07, 2012 7:46 am

Re: My Epson XP-540 just installed does not print ...

Postby Alb1 » Wed Sep 13, 2017 8:27 am

Hello,

alberto@alberto-desktop ~ $ dpkg -l epson-inkjet-printer*
.............................
ii epson-inkjet-p 1.6.15-1lsb3 i386 Epson Inkjet Printer Driver (ESC/
alberto@alberto-desktop ~ $

In /opt there are two folders: epson-printer-utility and epson-inkjet-printer-escpr

pdc_2
Level 7
Level 7
Posts: 1892
Joined: Mon May 11, 2009 1:21 am

Re: My Epson XP-540 just installed does not print ...

Postby pdc_2 » Wed Sep 13, 2017 4:59 pm

so you have a 32bit Mint install?

1) How is the XP connected to your computer please?

2) and what does

Code: Select all

lpadmin -v
give?

.......... if you open the PRINTERS folder; and right-click on your Epson icon, and select PROPERTIES, .......... drag the window to the right to see all the text ............. please copy and paste what

3) DEVICE URI says ........ and what

4) MAKE & MODEL says ............

User avatar
JerryF
Level 7
Level 7
Posts: 1623
Joined: Mon Jun 08, 2015 1:23 pm
Location: Rhode Island, USA

Re: My Epson XP-540 just installed does not print ...

Postby JerryF » Wed Sep 13, 2017 7:47 pm

If your printer is connected by wifi, check out these instructions. I have the XP-640. Substitute your model.

https://www.dropbox.com/s/cxd4k29xohga6x6/Set%20up%20Epson%20Printer%20and%20Scanner.odt?dl=0
Don't forget to edit your original post and add [SOLVED] to the beginning of the Subject line if your problem has been fixed.
My main language is English. I speak very little Portuguese, and a whole lot of gibberish.

Alb1
Level 2
Level 2
Posts: 50
Joined: Fri Sep 07, 2012 7:46 am

Re: My Epson XP-540 just installed does not print ...

Postby Alb1 » Thu Sep 14, 2017 5:15 am

Hello pdc_2 and Jerry,
My Windows XP is inside my computer on its own hard disk and Linux Mint on another hard disk. I select them by GRUB. My new printer is connected to the PC by USB cable.
Here are the other data requested:
Printer properties

Device URI: ipp://localhost:60000/ipp/print?isippov ... rocid=3297

Make&Model: Epson XP-540 Series - epson-inkjet-printer-escpr 1.6.15-1lsb3.2 (Seiko Epson Corporation LSB 3.2)

alberto@alberto-desktop ~ $ lpadmin -v ipp://localhost:60000/ipp/print?isippov ... rocid=3297
[1] 2609
[2] 2610
[3] 2611
[4] 2612
[2] Completato serial=583245413034373211
alberto@alberto-desktop ~ $ lpadmin: non è possibile impostare le opzioni della stampante:
Bisogna specificare prima un nome per la stampante.
Best Regards

Alb1
Level 2
Level 2
Posts: 50
Joined: Fri Sep 07, 2012 7:46 am

Re: My Epson XP-540 just installed does not print ...

Postby Alb1 » Sat Sep 16, 2017 10:24 am

I have to add that not even the scanner works. Xsane returns: "It is not possible to start the scanner: the operation has been canceled" (I translated the message from Italian into English) :(

User avatar
minitux
Level 5
Level 5
Posts: 584
Joined: Tue Sep 12, 2017 10:05 am

Re: My Epson XP-540 just installed does not print ...

Postby minitux » Sat Sep 16, 2017 10:38 am

Have you installed Epson Imagescan for Linux? these are .deb

Mint18 = Ubuntu 16.04

http://support.epson.net/linux/en/image ... ion=1.3.21
Sorry for my English, is not my language

When you ask for support, put the output of inxi -Fxz

Alb1
Level 2
Level 2
Posts: 50
Joined: Fri Sep 07, 2012 7:46 am

Re: My Epson XP-540 just installed does not print ...

Postby Alb1 » Sat Sep 16, 2017 12:32 pm

Certainly yes. I downloaded and installed imagescan-bundle-linuxmint-18-1.3.21.x86.deb :)


Return to “Printers & Scanners”