HP Officejet Pro 6978 , can not install hp software (SOLVED)

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Jsch38
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HP Officejet Pro 6978 , can not install hp software (SOLVED)

Post by Jsch38 » Mon Sep 18, 2017 10:16 pm

I am using mint 17.3 Rosa.
I downloaded the HP software (HPLIP 3.17.7:) for my printer HP Officejet Pro 6978 to the descktop.
Ran the following command in terminal:
$CD Desktop
Run the install command, Received the following error message in terminal:
~/Desktop $ sh hplip-3.17.7. run
sh: 0: Can't open hplip-3.17.7.

What should I do ?
Thanks in advance, Jim
Last edited by Jsch38 on Sun Oct 15, 2017 8:36 pm, edited 2 times in total.

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catweazel
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Re: HP Officejet Pro 6978 , can not install hp software

Post by catweazel » Tue Sep 19, 2017 1:31 am

You have a space between the last period and the word run.
¡uʍop ǝpısdn sı buıɥʇʎɹǝʌǝ os ɐıןɐɹʇsnɐ ɯoɹɟ ɯ,ı

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karlchen
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Re: HP Officejet Pro 6978 , can not install hp software

Post by karlchen » Tue Sep 19, 2017 8:45 am

Hello, Jsch38.

Picking up catweazel's hint let me complete the advice likes this:

Linux Mint is case sensitive, therefore "CD DESKTOP" will only return an error message, but not take you to your desktop folder.
So the first commandline should read

Code: Select all

cd $HOME/Desktop
The second commandline should read

Code: Select all

sh ./hplip-3.17.7.run
HTH,
Karl
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hrmcrm
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Re: HP Officejet Pro 6978 , can not install hp software

Post by hrmcrm » Tue Sep 19, 2017 2:23 pm

It might be easier to install HPLIP through Software Manager. The HP page at http://hplipopensource.com/hplip-web/mo ... _6970.html for device HP Officejet Pro 6978 All-in-one shows the Minimum HPLIP version is 3.16.8 and

Code: Select all

Distro	  Version	Installer	GUI14	Scan		Fax	Status	Photo Card4	USB	Parallel	Network
Linux Mint	17.3	  	Yes	Yes (Qt4)	Yes	Yes		Yes		No				Yes		No	Yes
indicating the 17.3 repository version should work. Search for hplip, then install hplip and hplip-gui. Run HPLIP-toolbox to install the printer.
Howard
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hrmcrm
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Re: HP Officejet Pro 6978 , can not install hp software

Post by hrmcrm » Tue Sep 19, 2017 7:24 pm

hrmcrm wrote:indicating the 17.3 repository version should work.
Scratch that. I checked the HPLIP version on Mint 18.2, and it is 3.16.3, so not adequate for your device. HPLIP in Mint 17.3 is likely no newer.

It looks like you got to the Desktop directory OK. Catweazel's and karlchen's observations should get the installer running.
Howard
ThinkPads 310ED, 600E, T23, X41, X60, T61, X201, E550

Jsch38
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Re: HP Officejet Pro 6978 , can not install hp software

Post by Jsch38 » Tue Sep 19, 2017 11:21 pm

Thanks for all the help.
I copied and pasted the commands in terminal and installed the printer package and setup my printer.

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