HP Officejet Pro 6978 , can not install hp software (SOLVED)

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Jsch38
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HP Officejet Pro 6978 , can not install hp software (SOLVED)

Post by Jsch38 »

I am using mint 17.3 Rosa.
I downloaded the HP software (HPLIP 3.17.7:) for my printer HP Officejet Pro 6978 to the descktop.
Ran the following command in terminal:
$CD Desktop
Run the install command, Received the following error message in terminal:
~/Desktop $ sh hplip-3.17.7. run
sh: 0: Can't open hplip-3.17.7.

What should I do ?
Thanks in advance, Jim
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 3 times in total.
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catweazel
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Re: HP Officejet Pro 6978 , can not install hp software

Post by catweazel »

You have a space between the last period and the word run.
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karlchen
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Re: HP Officejet Pro 6978 , can not install hp software

Post by karlchen »

Hello, Jsch38.

Picking up catweazel's hint let me complete the advice likes this:

Linux Mint is case sensitive, therefore "CD DESKTOP" will only return an error message, but not take you to your desktop folder.
So the first commandline should read

Code: Select all

cd $HOME/Desktop
The second commandline should read

Code: Select all

sh ./hplip-3.17.7.run
HTH,
Karl
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Re: HP Officejet Pro 6978 , can not install hp software

Post by hrmcrm »

It might be easier to install HPLIP through Software Manager. The HP page at http://hplipopensource.com/hplip-web/mo ... _6970.html for device HP Officejet Pro 6978 All-in-one shows the Minimum HPLIP version is 3.16.8 and

Code: Select all

Distro	  Version	Installer	GUI14	Scan		Fax	Status	Photo Card4	USB	Parallel	Network
Linux Mint	17.3	  	Yes	Yes (Qt4)	Yes	Yes		Yes		No				Yes		No	Yes
indicating the 17.3 repository version should work. Search for hplip, then install hplip and hplip-gui. Run HPLIP-toolbox to install the printer.
hrmcrm

Re: HP Officejet Pro 6978 , can not install hp software

Post by hrmcrm »

hrmcrm wrote:indicating the 17.3 repository version should work.
Scratch that. I checked the HPLIP version on Mint 18.2, and it is 3.16.3, so not adequate for your device. HPLIP in Mint 17.3 is likely no newer.

It looks like you got to the Desktop directory OK. Catweazel's and karlchen's observations should get the installer running.
Jsch38
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Re: HP Officejet Pro 6978 , can not install hp software

Post by Jsch38 »

Thanks for all the help.
I copied and pasted the commands in terminal and installed the printer package and setup my printer.
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