Unable to scan with Canon Pixma MG2922 scanner

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mrjimphelps
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Unable to scan with Canon Pixma MG2922 scanner

Post by mrjimphelps » Thu Nov 23, 2017 8:33 pm

I have Linux Mint 18.2 64-bit xfce. I am unable to get my Canon Pixma MG2922 scanner to work.

I installed Xsane, cnijfilter2-5.00-1-deb.tar.gz, and scangearmp2-3.00-1-deb.tar.gz.

When I run Simple Scan, and go to Preferences, the scanner is listed in Scan Source, but it tells me "Unable to connect to scanner".

When I type scanimage --device-name, it returns scanimage: open of device pixma:MG2900_192.168.1.3 failed: Invalid argument
When I type scanimage --list-devices, it returns device `pixma:MG2900_192.168.1.3' is a CANON Canon PIXMA MG2900 Series multi-function peripheral
When I type scanimage -d, it returns scanimage: no SANE devices found

I have installed Windows 8.1 in a VMWare virtual machine, and I can scan that way via the Canon software. But not directly from Linux.

So it looks like I am really close, but "no cigar".

Does anyone have any suggestions?

bertradio
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Re: Unable to scan with Canon Pixma MG2922 scanner

Post by bertradio » Thu Nov 23, 2017 8:38 pm

Do you have a firewall? If so, try to disable it. I had to enable port 8612 in my firewall for my MG7720 to work.

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CaptainKirksChair
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Re: Unable to scan with Canon Pixma MG2922 scanner

Post by CaptainKirksChair » Thu Nov 23, 2017 9:47 pm

See if these instructions by Pjotr, a member of these forums, will help with a Pixma printer.

Installing Canon Pixma Printers in Linux Mint

pdc_2
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Re: Unable to scan with Canon Pixma MG2922 scanner

Post by pdc_2 » Thu Nov 23, 2017 11:27 pm

so you can't scan; can you print?

SANE would suggest your 2900 series device is fully supported; http://www.sane-project.org/sane-mfgs.html#Z-CANON ........ so one wonders if the network connection is all good;

as an alternative, Canon do supply drivers from here http://support-asia.canon-asia.com/cont ... 27102.html and if you click to download and select SAVE, it should end up in your Downloads folder as scangearmp2-3.00-1-deb.tar.gz

if you open a terminal; copy each command below line by line; paste into the terminal; hit the ENTER key after each paste ......

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cd Downloads

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tar -zxvf scangearmp2-3.00-1-deb.tar.gz

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cd scangearmp2-3.00-1-deb

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sudo ./install.sh
and if you follow that install script as it runs; as it will ask you some questions;

to then run ScanGearMP, firstly type

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scangearmp
into the terminal; if it works, we can advise you how to set up a launcher ..........to launch ScanGearMP each time ......

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mrjimphelps
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Re: Unable to scan with Canon Pixma MG2922 scanner

Post by mrjimphelps » Fri Nov 24, 2017 9:51 am

Thanks to everyone for your assistance.

The files I installed (cnijfilter and scangearmp), I got them from the Canon-Asia website.

I didn't do the "scangearmp-common" part of the install. I will try that part tonight.

I tried to run "scangearmp", but I couldn't find that file. Perhaps because I didn't do the scangearmp-common part of the install.

Jim

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Re: Unable to scan with Canon Pixma MG2922 scanner

Post by pdc_2 » Fri Nov 24, 2017 1:24 pm

well Jim, when I suggested you run the install script; it would do the correct install for you;

Canon usually supply a common package; and a specific package;

for each device; common must be installed first; then specific;

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mrjimphelps
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Re: Unable to scan with Canon Pixma MG2922 scanner

Post by mrjimphelps » Fri Nov 24, 2017 5:00 pm

Will it hurt if I install the "common" after the specific? The reason I ask is because I have already installed the specific one.

If not, can you tell me how to uninstall the specific package?

Thanks.

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Re: Unable to scan with Canon Pixma MG2922 scanner

Post by pdc_2 » Sat Nov 25, 2017 3:39 am

Hi Jiom; I would suggest you follow the instructions that I gave in that earlier thread; the install script should be set up to catch problems; and identify the address of the scanner: let us know how it goes

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Spearmint2
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Re: Unable to scan with Canon Pixma MG2922 scanner

Post by Spearmint2 » Sat Nov 25, 2017 5:15 am

did you run xsane and do the Setup there?
All things go better with Mint. Mint julep, mint jelly, mint gum, candy mints, pillow mints, peppermint, chocolate mints, spearmint,....

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Re: Unable to scan with Canon Pixma MG2922 scanner

Post by minitux » Sat Nov 25, 2017 5:31 am

Have you followed all the istructions from terminal by pdc_2 for scangearmp2 ?

If Yes, the command to run Scan program is

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scangearmp2
Not scangearmp

If all works, You Can create a . desktop for the menu.

minitux
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Re: Unable to scan with Canon Pixma MG2922 scanner

Post by minitux » Sat Nov 25, 2017 7:35 am

I have try, the packages gave error

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dpkg: problemi con le dipendenze impediscono la configurazione di scangearmp2:
 scangearmp2 dipende da libpango1.0-0 (>= 1.14.0); comunque:
  Il pacchetto libpango1.0-0 non è installato
because, first must install libpango1.0-0

retry all

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sudo apt install libpango1.0-0

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cd Downloads/scangearmp2-3.00-1-deb && sudo ./install.sh
and then connect the printer and run

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scangearmp2
I do not have Canon and rightly tells me it does not find the scanner, but the program starts and is in the menu.

To have it in the menu

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gksudo xed /usr/share/applications/canon-scanner.desktop
copy/paste

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[Desktop Entry]
Version=1.6
Encoding=UTF-8
Name=Canon Scanner
Type=Application
Exec=scangearmp2
Terminal=false
Icon=scanner.png
Comment=scanner
NoDisplay=false
Categories=Graphics;
and save/close the file, the search Canon Scanner in the Menù-->Graphics
Image

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mrjimphelps
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Re: Unable to scan with Canon Pixma MG2922 scanner

Post by mrjimphelps » Mon Dec 11, 2017 9:14 pm

My Canon Pixma MG2922 scanner went on the blink, so I have tossed it in the trash. I then purchased a Canon Pixma MX490 scanner, and I successfully got it to scan in Linux Mint. Here's how I did it:

viewtopic.php?f=51&t=259251

My guess is that if I had followed the Canon instructions precisely, like I did with my new MX490, I probably would have gotten scanning working on my MG2922. I guess I'll never know.

Anyway, thank you very much to everyone who made suggestions and shared your expertise to try to assist me with this.

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mrjimphelps
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Re: Unable to scan with Canon Pixma MG2922 scanner

Post by mrjimphelps » Wed Dec 13, 2017 1:15 pm

Update: I didn't actually throw my Canon Pixma MG2922 in the trash -- it was sitting by my back door, ready to put into the trash.

I figured, what the heck, let me see if I can get it to scan. I downloaded the Pixma MG2970 printer and scanner drivers from Canon Asia and carefully followed the install instructions. I was able to install the printer driver, but the scanner driver wouldn't install, because there was already some Canon scanner software installed. So I figured I'd give it a try. I ran the scanner software, clicked the Update Scanner List button, and IT FOUND THE MG2922! I then successfully scanned from the MG2922!

So the moral of this story is: Download the documentation along with the driver, and follow the instructions in the documentation precisely. And perhaps, use the Pixma MX490 driver for the MG2922 scanner.

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