Distro: Linux Mint 18.3
Printer: HP Envy 7640
HPLIP: 3.18.4
My printer works just fine with every program on my computer (including Inkscape and PDFs) except for Gimp.
When I try to print using Gimp (2.8.16), I get the "filter failed" error.
I have tried:
* upgrading to latest hplip
* deleting and reinstalling the printer
Any help or suggestions you might have would be really appreciated. Thanks so much.
Only Gimp Gives Filter Failed Printer Error For HP Envy 7640
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Only Gimp Gives Filter Failed Printer Error For HP Envy 7640
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Re: Only Gimp Gives Filter Failed Printer Error For HP Envy 7640
So HP reckon you only need hplip 3.14.10 so a good version of hplip was already installed; you can re-check what is there with paste into a terminal: maybe tell us what you get
I wonder if this "filter failed"could have anything to do with this
https://askubuntu.com/questions/114858/ ... yk-in-gimp
GiMP natively uses RGB rather than CMYK; the thread above guides how to covert RGB; into CMYK; and exporting the image
____________
if you go to the PRINTERS folder; (inside the ADMINISTRATION folder); ... starting from MENU; bottom left; and right-click on the icon for the 7640; select PROPERTIES; scroll down to MAKE & MODEL: drag the window to the right to see all the text .. can you copy what is there and paste it back here please?
Code: Select all
dpkg -l hplip*I wonder if this "filter failed"could have anything to do with this
https://askubuntu.com/questions/114858/ ... yk-in-gimp
GiMP natively uses RGB rather than CMYK; the thread above guides how to covert RGB; into CMYK; and exporting the image
____________
if you go to the PRINTERS folder; (inside the ADMINISTRATION folder); ... starting from MENU; bottom left; and right-click on the icon for the 7640; select PROPERTIES; scroll down to MAKE & MODEL: drag the window to the right to see all the text .. can you copy what is there and paste it back here please?
Re: Only Gimp Gives Filter Failed Printer Error For HP Envy 7640
Hi there - thanks very much for replying.
Results of dpkg -l hplip* (huh, it looks like it's 3.16.3, I think it must have gotten borked when I tried installing hplip-gui after seeing that someone had solved their problem that way - but it wasn't working before or after I installed 3.18.4 or after I installed hplip-gui):
Under Make and Model:
I don't have the Separate+ filter.
Results of dpkg -l hplip* (huh, it looks like it's 3.16.3, I think it must have gotten borked when I tried installing hplip-gui after seeing that someone had solved their problem that way - but it wasn't working before or after I installed 3.18.4 or after I installed hplip-gui):
Code: Select all
Desired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
|/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
||/ Name Version Architecture Description
+++-===================-==============-==============-===========================================
ii hplip 3.16.3+repack0 amd64 HP Linux Printing and Imaging System (HPLIP
un hplip-cups <none> <none> (no description available)
ii hplip-data 3.16.3+repack0 all HP Linux Printing and Imaging - data files
ii hplip-doc 3.16.3+repack0 all HP Linux Printing and Imaging - documentati
ii hplip-gui 3.16.3+repack0 all HP Linux Printing and Imaging - GUI utilitiCode: Select all
HP Envy 7640 Series, hpcups 3.18.4Re: Only Gimp Gives Filter Failed Printer Error For HP Envy 7640
what does give if typed in a terminal please? Can you copy the result: use the menu on the top of the toolbar of the terminal .....
then paste the results back here inside a Code display: 5 from the left in the list above you ..............
Code: Select all
hp-checkthen paste the results back here inside a Code display: 5 from the left in the list above you ..............
Re: Only Gimp Gives Filter Failed Printer Error For HP Envy 7640
Just a note, one of the troublehshooting suggestions I found was to change permissions for the ppd file, but that didn't help this error (though mysteriously now the ppd file doesn't seem to exist at all):
Here are the results for hp-check (ignore the references to TurboPrint, that's for a different printer and is working just fine):
Code: Select all
warning: Failed to read /etc/cups/ppd/HP_ENVY_7640_series.ppd ppd fileCode: Select all
sage@sage-HP-EliteDesk-800-G3-SFF:~$ hp-check
Saving output in log file: /home/sage/hp-check.log
HP Linux Imaging and Printing System (ver. 3.18.4)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied
tarball (.tar.gz or .run) to determine if the proper dependencies are installed to successfully
compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb,
.rpm, etc) or an already built HPLIP supplied tarball has the proper dependencies installed to
successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the
above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
---------------
| SYSTEM INFO |
---------------
Kernel: 4.13.0-37-generic #42~16.04.1-Ubuntu SMP Wed Mar 7 16:03:28 UTC 2018 GNU/Linux
Host: sage-HP-EliteDesk-800-G3-SFF
Proc: 4.13.0-37-generic #42~16.04.1-Ubuntu SMP Wed Mar 7 16:03:28 UTC 2018 GNU/Linux
Distribution: 22 18.3
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.18.4
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for linuxmint distro 18.3 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.18.4
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/hplip/HP
ppdbase=/usr/share/ppd/hplip
doc=/usr/share/doc/hplip-3.18.4
html=/usr/share/doc/hplip-3.18.4
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.18.4
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.18.4
Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1526585850
pending_upgrade_time = 0
latest_available_version = 3.17.10
[last_used]
device_uri = hp:/net/ENVY_7640_series?zc=HP308D99730F25
[installation]
date_time = 2018-05-19 09:41:46
version = 3.18.4
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------
| COMPILEDEP |
--------------
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 5.4.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
------------------------
| General Dependencies |
------------------------
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.2 OK -
python-xml Python XML libraries REQUIRED - 2.1.0 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
sane-devel SANE - Scanning library development files REQUIRED - 1.0.25 OK -
pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.11.4 OK -
libpthread libpthread - POSIX threads library REQUIRED - 2.23 OK -
python-devel Python devel - Python development files REQUIRED 2.2 2.7.12 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.1.3 OK -
python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK -
cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.3.0 OK -
pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.11.4 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.1.3 OK -
python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.12 OK -
python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
sane SANE - Scanning library REQUIRED - 1.0.25 OK -
----------------------
| Scan Configuration |
----------------------
scanext Scan-SANE-Extension REQUIRED - 3.18.4 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.18.4 OK 'hpaio found in /etc/sane.d/dll.conf'
-------------------------
| External Dependencies |
-------------------------
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.18 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.25 OK -
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.1.3 OK 'CUPS Scheduler is running'
network network -wget OPTIONAL - 1.17.1 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
dbus DBus - Message bus system REQUIRED - 1.10.6 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.32 OK -
---------------------
| Python Extentions |
---------------------
hpmudext IO-Extension REQUIRED - 3.18.4 OK -
cupsext CUPS-Extension REQUIRED - 3.18.4 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/net/hp_officejet_pro_8610?ip=192.168.100.108&queue=false' is a Hewlett-Packard hp_officejet_pro_8610 all-in-one
device `hpaio:/net/envy_7640_series?ip=192.168.100.178&queue=false' is a Hewlett-Packard envy_7640_series all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
No devices found.
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP_ENVY_7640_series
-------------------
Type: Unknown
Device URI: socket://192.168.100.178:9100
PPD: /etc/cups/ppd/HP_ENVY_7640_series.ppd
warning: Failed to read /etc/cups/ppd/HP_ENVY_7640_series.ppd ppd file
PPD Description:
Printer status: printer HP_ENVY_7640_series is idle. enabled since Fri 18 May 2018 05:53:37 PM EDT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
Pro100-TurboPrint
-----------------
Type: Unknown
Device URI: bjnp://192.168.100.192:8611
PPD: /etc/cups/ppd/Pro100-TurboPrint.ppd
warning: Failed to read /etc/cups/ppd/Pro100-TurboPrint.ppd ppd file
PPD Description:
Printer status: printer Pro100-TurboPrint is idle. enabled since Fri 18 May 2018 08:12:12 AM EDT
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-----------------------------
None
Missing Optional Dependencies
-----------------------------
None
Total Errors: 0
Total Warnings: 2
Done.
sage@sage-HP-EliteDesk-800-G3-SFF:~$