(solved) Canon MB2050

[MartineM]

I can not get the scanner of my Canon wifi printer/scanner to work, printer is working fine though.
I installed scangearmp2-3.40-1-deb with success (I mean nor errors) but still no scanner detected.

Can someone help me with this please.

System: Host: martine-Aspire-E5-731 Kernel: 4.15.0-20-generic x86_64
bits: 64
Desktop: Cinnamon 3.8.4 Distro: Linux Mint 19 Tara

Edit: I began topic with Mint 18.3, original canon drivers are installed.

[Ozo]

Simple Scan is installed so you will find it on the menu. Type Simple Scan and launch it. It should recognize your printer/scanner. It is very easy to use.

That does not fix the problem but should enable scanning.

[MartineM]

I tried that first but simple scan doesn't detect a scanner.

[Ozo]

Is it a usb or wireless connection?

[MartineM]

wireless, maybe I have to connect through USB first?

[MartineM]

I just tried with USB and that works fine, problem is that I need it through WIFI

[Ozo]

I just tried with USB and that works fine, problem is that I need it through WIFI

If you have more than one version of the printer in Printers it can sometimes cause problems. Remove the earlier versions.

[MartineM]

I just tried with USB and that works fine, problem is that I need it through WIFI

If you have more than one version of the printer in Printers it can sometimes cause problems. Remove the earlier versions.

I first had one printer (works fine for printing with wifi) and after connecting with USB I have 2 listed but the second one is now unplugged sso if I remove the first "standard" printer I can not print through wifi any more either.

[Ozo]

Time for the printer guru to step up to give some advise.

Though ill advised, I generally resort to a full reset when stymied or simply impatient. Mint 19 did that for me as everything just works now. I have not been able to get the wireless connection to my HP Laserjet. I just did that successfully in Mint 19 (beta).

[MartineM]

Time for the printer guru to step up to give some advise.

Though ill advised, I generally resort to a full reset when stymied or simply impatient. Mint 19 did that for me as everything just works now. I have not been able to get the wireless connection to my HP Laserjet. I just did that successfully in Mint 19 (beta).

Well I had mint 17.4 and just installed 18.3 yesterday and then I saw there was a 19 already. This and another problem I have gives me an excuus tot start over and try version 19 I geuss.

[Joe2Shoe]

You must enter the printer interface via the LCD screen on the printer and setup the WiFi settings so the printer communicates with the router, first.

[MartineM]

Wifi is setup correctly as the printer works but not the scanner of the same device with linux.

[pdc_2]

what does

Code: Select all

lpinfo -v

give in a terminal please?

[MartineM]

I installed Linux mint 19 today and now I can not even get the printer working.
I tried to add network printer but I get a error while installing the drivers for IPP network printer via dns-SD.
When I get the window "describe printer" and take apply I get this error.
"CUPS server error. There was a error during the CuPS operation. 'Server-error-internal-error'."

"System: Host: martine-Aspire-E5-731 Kernel: 4.15.0-20-generic x86_64
bits: 64
Desktop: Cinnamon 3.8.4 Distro: Linux Mint 19 Tara"

what does

Code: Select all

lpinfo -v

give in a terminal please?

martine@martine-Aspire-E5-731:~$ lpinfo -v
network beh
file cups-brf:/
network lpd
network ipp
network ipps
network socket
network https
direct hp
network http
direct hpfax
network dnssd://Canon%20MB2000%20series._ipp._tcp.local/?uuid=00000000-0000-1000-8000-F80D602FB065
network ipp://canon.local:631/ipp/print
martine@martine-Aspire-E5-731:~$

[JerryF]

Temporarily turn off Firewall. See if that helps.

[MartineM]

Temporarily turn off Firewall. See if that helps.

Turned firewall off and now the printer is in the printer window even simple scan recognize the scanner now but...
when I try to scan I hear the machine start but then i get a message "problem communicating with scanner"

I tried to print a page but that is on hold until printer is ready.

[Ozo]

Does it work with USB now?

[MartineM]

I just tried it with USB, printer works fine but still "problem communicating with scanner" but the scanner is recognized.

[Ozo]

Did you download the scanner drivers from canon?
https://www.canon-europe.com/support/co ... 20(64-bit)

[MartineM]

Yes I installed the printer driver and scangear when it was connected with usb kabel.