Pixma MX479

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Softech7
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Pixma MX479

Post by Softech7 » Fri Jul 06, 2018 12:54 pm

Just got done installing Linux 19 and going the initial setup and now i'm not able to get my network print to connect using this new CUPS setup. I didn't have this issue with the lesser versions. Need help PLEASE. I use the canon Pixma MX479. I get this 'server-error-internal-error' what does that mean.

pdc_2
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Pixma MX479 what about trying the Canon drivers?

Post by pdc_2 » Fri Jul 06, 2018 6:48 pm

I didn't have this issue with the lesser versions
as you joined in 2017, I am assuming you have run Mint 17 and Mint 18;

can I suggest you install the drivers that Canon supply for the MX470 series Pixmas; if you go here http://support-asia.canon-asia.com/cont ... 86902.html and click to download and SAVE what will be cnijfilter-mx470series-4.10-1-deb.tar.gz

If you open a terminal; copy each command below 1 by 1, and paste into the terminal;

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cd Downloads

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tar -zxvf cnijfilter-mx470series-4.10-1-deb.tar.gz

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cd cnijfilter-mx470series-4.10-1-deb

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sudo ./install.sh
that last command runs the install script; so watch it carefully; it will ask you some questions: hopefully the install script will give you the best chance of a successful config

(many of the MX470series are listed as airprint-compatible: curiously the 479 is not; airprint came into Ubuntu 17.04 and as Mint 19 uses 18.04, it should now be a part of Mint 19 and it means the system should auto-config printers that are airprint compatible: time will tell if this is 100% so ...........)

Softech7
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Re: Pixma MX479

Post by Softech7 » Thu Jul 12, 2018 8:52 pm

I done everything that you had described. With no luck, Its funny, I had no problems with the mint 18.3 version. Right now, I can only use localhost. Just wish i could use it over the network; Still could use help please.

pdc_2
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Re: Pixma MX479

Post by pdc_2 » Thu Jul 12, 2018 9:50 pm

so can you type or paste two commands into the terminal;

first,

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lpinfo -v
and if you copy what you get, and paste it into a reply; inside code tags: the 5th icon from the left in the above line.

then

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dpkg -l cnijfilter*
and do the same; thanks

Softech7
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Re: Pixma MX479

Post by Softech7 » Sat Jul 14, 2018 3:19 pm

Ok, I done everything that you had suggested on top of what was done before. when I go into the printer setup and go to the network printer setup. Linux does see what i have and when i click on it to finallize the confirmation of the printer and gets CUPS to get the drivers for it, comes back to CUPS operation server-error-internal-error. I get this error no matter which option 1} IPP Network printer via DNS SD or 2} Driverless IPP.

pdc_2
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Re: Pixma MX479

Post by pdc_2 » Sun Jul 15, 2018 3:55 am

googling on your error, if you go up to Home folder from the Menu at bottom left; when Home Folder opens; go 3 down in left column; and look for the /etc folder and open it and look for cups and then look for cupsd.conf.O which you can open with LibreOffice and see if there is text there; sometimes it seems to be empty

from this elderly post viewtopic.php?t=51175 they copied contents from the backup default file to the active one; to cure the problem; I have done a screenshot of the file that one is looking for in the cups folder

cupsd.conf.O.png
cupsd.conf.O.png (10.8 KiB) Viewed 87 times

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