SOLVED: HP 1200 Laserjet Printer Disappeared

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deaster2
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SOLVED: HP 1200 Laserjet Printer Disappeared

Post by deaster2 » Thu Jul 12, 2018 10:26 am

I installed a clean Linux Mint 19 Tara over a Linux Mint 18.3. After the 19 install, everything worked fine. This morning I tried to print a form from my insurance company and got an onscreen message that print was complete but no printer output. My hp1200 is not listed under printers even though it was. It has just disappeared and Linux Mint can't find the printer now.
I have printed a few docs before this morning and printer worked fine. I think I remember this morning I got an update with cups being one of the updates. I am on my windows computer in my shop and my Linux pc is in my office, which means I can't try anything at the moment.
Thoughts, suggestions?
Thanks in advance
Solution that worked:
Problem was a corrupted pdf file, printer couldn't handle it and I, in my infinite wisdom, started to try and solve the no print problem.
I am certain that I created more problems than I could solve. I used Timeshift to restore to an earlier time and then updated and viola,
printer is now back to working with the cups update.
Many thanks for the help/suggestions
Last edited by deaster2 on Fri Jul 13, 2018 2:55 am, edited 1 time in total.

pdc_2
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Re: HP 1200 Laserjet Printer Disappeared

Post by pdc_2 » Thu Jul 12, 2018 2:46 pm

so this printer needed an earlier version of hplip; so what you have is fine;

if you open a terminal (hold down the control and alt and t keys all at once); and type

Code: Select all

hp-setup
in the terminal; hplip should check things and should set up the printer;

if it doesn't work, if you also do

Code: Select all

lpinfo -v
and

Code: Select all

 lpstat -t
and if you copy what you get; and paste it back here, inside the code tags; that means the 5th button from the left on the line above all this

(I did see a newer version of cups being released; it has installed ok here and I can print; there was a cups issue some months ago that was resolved quickly)

deaster2
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Re: HP 1200 Laserjet Printer Disappeared

Post by deaster2 » Thu Jul 12, 2018 6:27 pm

This is the output of the commands:
deaster2@deaster2hp:~$ hp-setup

HP Linux Imaging and Printing System (ver. 3.17.10)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

warning: GUI Modules PyQt4 and PyQt5 are not installed
error: hp-setup requires GUI support (try running with --qt3). Also, try using interactive (-i) mode.
deaster2@deaster2hp:~$ lpinfo -v
lpinfo: Bad file descriptor
deaster2@deaster2hp:~$ lpstat -t
scheduler is not running
no system default destination
lpstat: Bad file descriptor
lpstat: Bad file descriptor
lpstat: Bad file descriptor
lpstat: Bad file descriptor
lpstat: Bad file descriptor
deaster2@deaster2hp:~$

pdc_2
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Re: HP 1200 Laserjet Printer Disappeared

Post by pdc_2 » Thu Jul 12, 2018 9:58 pm

deaster2@deaster2hp:~$ lpinfo -v
lpinfo: Bad file descriptor
as you may sense, something is seriously awry with your system; I will try to google later; on
lpinfo: Bad file descriptor
... one gets various hits

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