Brother-HL-3170CDW-series two-sided not available

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eiger3970
Level 4
Level 4
Posts: 267
Joined: Thu Jul 19, 2012 9:48 am

Brother-HL-3170CDW-series two-sided not available

Post by eiger3970 » Thu Aug 23, 2018 11:56 pm

Hello, I like printing on both sides of the paper, however Mint only prints on one side of the paper. Can this error be fixed?
Here's what I see when navigating from:
1. Menu > Applications > Administration > Printers > right click printer > Properties > Printer Options.
Printer options.png
2. Menu > Applications > Administration > Printers > right click printer > Properties > Job Options.
Job options.png
3. Document Viewer > PDF document > File > Print > Page Setup > Layout > Two-sided: Not available.
Page Setup.png
4. Chrome > PDF > Print icon > Print using system dialog > Page Setup > Layout > Two-sided: Not available.
My machine specs:
Linux Mint 17.3 MATE 64-bit.
Copyright (c) 1997-2011 GNOME developers.
2 x Intel(R) Pentium(R) CPU G850 @ 2.90GHz
12222MB (2146MB used)
1280x1024 pixels
ATI Radeon HD 5700 Series (It's the 5770 card)

eiger3970
Level 4
Level 4
Posts: 267
Joined: Thu Jul 19, 2012 9:48 am

Re: Brother-HL-3170CDW-series two-sided not available

Post by eiger3970 » Fri Aug 24, 2018 12:12 am

Fixed. Needed to install from website drivers, rather than Mint wizard.
My machine specs:
Linux Mint 17.3 MATE 64-bit.
Copyright (c) 1997-2011 GNOME developers.
2 x Intel(R) Pentium(R) CPU G850 @ 2.90GHz
12222MB (2146MB used)
1280x1024 pixels
ATI Radeon HD 5700 Series (It's the 5770 card)

pdc_2
Level 8
Level 8
Posts: 2411
Joined: Mon May 11, 2009 1:21 am

SOLVED Brother-HL-3170CDW please add this

Post by pdc_2 » Fri Aug 24, 2018 3:00 pm

glad you fixed this; nothing like using the drivers the manufacturers supply;

can you please go to the title of your first post and add SOLVED

or could a forum moderator please do this; many thanks

eiger3970
Level 4
Level 4
Posts: 267
Joined: Thu Jul 19, 2012 9:48 am

Re: Brother-HL-3170CDW-series two-sided not available

Post by eiger3970 » Thu Aug 30, 2018 9:32 pm

Actually, not solved :-(
Tried printing and prints 2 pages per side.
I checked and the default is to print 2 pages per side, however this should be 1 page per side.
Seems to be 2 paths to printer settings and 1 path is not saving.
Path 1 is correct: Menu > Applications > Administration > Printers > right click printer > Properties > Job Options.
Path 2 is incorrect: Document Viewer > PDF document > File > Print > Page Setup > Layout > Two-sided: Not available.
My machine specs:
Linux Mint 17.3 MATE 64-bit.
Copyright (c) 1997-2011 GNOME developers.
2 x Intel(R) Pentium(R) CPU G850 @ 2.90GHz
12222MB (2146MB used)
1280x1024 pixels
ATI Radeon HD 5700 Series (It's the 5770 card)

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