Brother-HL-3170CDW-series two-sided not available

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eiger3970
Level 4
Level 4
Posts: 364
Joined: Thu Jul 19, 2012 9:48 am

Brother-HL-3170CDW-series two-sided not available

Post by eiger3970 »

Hello, I like printing on both sides of the paper, however Mint only prints on one side of the paper. Can this error be fixed?
Here's what I see when navigating from:
1. Menu > Applications > Administration > Printers > right click printer > Properties > Printer Options.
Printer options.png
2. Menu > Applications > Administration > Printers > right click printer > Properties > Job Options.
Job options.png
3. Document Viewer > PDF document > File > Print > Page Setup > Layout > Two-sided: Not available.
Page Setup.png
4. Chrome > PDF > Print icon > Print using system dialog > Page Setup > Layout > Two-sided: Not available.
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Machine specs:
Disk space: 184.8 GB
Graphics: GeForce GT 710/PCIe/SSE2
Kernel Linux 5.15.0-76-generic x86_64
Linux Mint 21.1 Vera 64-bit.
MATE 1.26.0
Memory: 15.5 GiB
Processor: Intel(R) Core(TM) i3-10105F CPU @ 3.7GHz x 8
eiger3970
Level 4
Level 4
Posts: 364
Joined: Thu Jul 19, 2012 9:48 am

Re: Brother-HL-3170CDW-series two-sided not available

Post by eiger3970 »

Fixed. Needed to install from website drivers, rather than Mint wizard.
Machine specs:
Disk space: 184.8 GB
Graphics: GeForce GT 710/PCIe/SSE2
Kernel Linux 5.15.0-76-generic x86_64
Linux Mint 21.1 Vera 64-bit.
MATE 1.26.0
Memory: 15.5 GiB
Processor: Intel(R) Core(TM) i3-10105F CPU @ 3.7GHz x 8
pdc_2
Level 10
Level 10
Posts: 3019
Joined: Mon May 11, 2009 1:21 am

SOLVED Brother-HL-3170CDW please add this

Post by pdc_2 »

glad you fixed this; nothing like using the drivers the manufacturers supply;

can you please go to the title of your first post and add SOLVED

or could a forum moderator please do this; many thanks
eiger3970
Level 4
Level 4
Posts: 364
Joined: Thu Jul 19, 2012 9:48 am

Re: Brother-HL-3170CDW-series two-sided not available

Post by eiger3970 »

Actually, not solved :-(
Tried printing and prints 2 pages per side.
I checked and the default is to print 2 pages per side, however this should be 1 page per side.
Seems to be 2 paths to printer settings and 1 path is not saving.
Path 1 is correct: Menu > Applications > Administration > Printers > right click printer > Properties > Job Options.
Path 2 is incorrect: Document Viewer > PDF document > File > Print > Page Setup > Layout > Two-sided: Not available.
Machine specs:
Disk space: 184.8 GB
Graphics: GeForce GT 710/PCIe/SSE2
Kernel Linux 5.15.0-76-generic x86_64
Linux Mint 21.1 Vera 64-bit.
MATE 1.26.0
Memory: 15.5 GiB
Processor: Intel(R) Core(TM) i3-10105F CPU @ 3.7GHz x 8
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