I recently had a slew of problems with my LinuxMint install and initially did a clean install of LinuxMint19. The printer would not print at all. So I wiped my / and did a clean install of LinuxMint 18.3, downloaded all the updates, and installed hplip-3.18.7 from the HP website.
The scanner works fine. The printer now only prints blank pages (I tried printing Libreoffice documents as well as PDFs).
Code: Select all
$ hp-check
Saving output in log file: /home/karthik/hp-check.log
HP Linux Imaging and Printing System (ver. 3.18.7)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
---------------
| SYSTEM INFO |
---------------
Kernel: 4.10.0-38-generic #42~16.04.1-Ubuntu SMP Tue Oct 10 16:32:20 UTC 2017 GNU/Linux
Host: den
Proc: 4.10.0-38-generic #42~16.04.1-Ubuntu SMP Tue Oct 10 16:32:20 UTC 2017 GNU/Linux
Distribution: 22 18.3
Bitness: 64 bit
-----------------------
| HPLIP CONFIGURATION |
-----------------------
HPLIP-Version: HPLIP 3.18.7
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for linuxmint distro 18.3 version
Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.18.7
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.18.7
html=/usr/share/doc/hplip-3.18.7
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
apparmor=/etc/apparmor.d
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.18.7
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
qt5=no
policy-kit=no
lite-build=no
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
apparmor_build=yes
class-driver=no
Current contents of '/var/lib/hp/hplip.state' file:
[plugin]
installed = 1
eula = 1
version = 3.18.7
Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
latest_available_version = 3.17.10
[installation]
date_time = 09/07/2018 21:18:05
version = 3.18.7
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
--------------
| COMPILEDEP |
--------------
gcc gcc - GNU Project C and C++ Compiler REQUIRED - 5.4.0 OK -
make make - GNU make utility to maintain groups of programs REQUIRED 3.0 4.1 OK -
libtool libtool - Library building support services REQUIRED - 2.4.6 OK -
------------------------
| General Dependencies |
------------------------
libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.0.2 OK -
python-xml Python XML libraries REQUIRED - 2.1.0 OK -
libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 5.7.3 OK -
sane-devel SANE - Scanning library development files REQUIRED - 1.0.25 OK -
pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 4.11.4 OK -
libpthread libpthread - POSIX threads library REQUIRED - 2.23 OK -
python-devel Python devel - Python development files REQUIRED 2.2 2.7.12 OK -
cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - 2.1.3 OK -
python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.0 OK -
cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - OK -
reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.3.0 OK -
pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 4.11.4 OK -
libusb libusb - USB library REQUIRED - 1.0 OK -
cups-image CUPS image - CUPS image development files REQUIRED - 2.1.3 OK -
python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.12 OK -
python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
libjpeg libjpeg - JPEG library REQUIRED - - OK -
sane SANE - Scanning library REQUIRED - 1.0.25 OK -
----------------------
| Scan Configuration |
----------------------
scanext Scan-SANE-Extension REQUIRED - 3.18.7 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.18.7 OK 'hpaio found in /etc/sane.d/dll.conf'
-------------------------
| External Dependencies |
-------------------------
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.18 OK -
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.25 OK -
cups CUPS - Common Unix Printing System REQUIRED 1.1 2.1.3 OK 'CUPS Scheduler is running'
network network -wget OPTIONAL - 1.17.1 OK -
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 0.999 OK -
dbus DBus - Message bus system REQUIRED - 1.10.6 OK -
avahi-utils avahi-utils OPTIONAL - 0.6.32 OK -
---------------------
| Python Extentions |
---------------------
hpmudext IO-Extension REQUIRED - 3.18.7 OK -
cupsext CUPS-Extension REQUIRED - 3.18.7 OK -
------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------
device `hpaio:/usb/HP_LaserJet_Professional_M1217nfw_MFP?serial=000000000T203MM0PR1a' is a Hewlett-Packard HP_LaserJet_Professional_M1217nfw_MFP all-in-one
--------------------------
| DISCOVERED USB DEVICES |
--------------------------
Device URI Model
-------------------------------- --------------------------------
hp:/usb/HP_LaserJet_Professional HP LaserJet Professional
_M1217nfw_MFP?serial=000000000T2 M1217nfw MFP
03MM0PR1a
---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------
HP-LaserJet-Professional-M1217nfw-MFP
-------------------------------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_Professional_M1217nfw_MFP?serial=000000000T203MM0PR1a
PPD: /etc/cups/ppd/HP-LaserJet-Professional-M1217nfw-MFP.ppd
warning: Failed to read /etc/cups/ppd/HP-LaserJet-Professional-M1217nfw-MFP.ppd ppd file
PPD Description:
Printer status: printer HP-LaserJet-Professional-M1217nfw-MFP is idle. enabled since Fri 07 Sep 2018 09:08:27 PM EDT
Required plug-in status: Installed
Communication status: Good
HP-LaserJet-Professional-M1217nfw-MFP-Fax-3
-------------------------------------------
Type: Fax
Device URI: hpfax:/usb/HP_LaserJet_Professional_M1217nfw_MFP?serial=000000000T203MM0PR1a
PPD: /etc/cups/ppd/HP-LaserJet-Professional-M1217nfw-MFP-Fax-3.ppd
warning: Failed to read /etc/cups/ppd/HP-LaserJet-Professional-M1217nfw-MFP-Fax-3.ppd ppd file
PPD Description:
Printer status: printer HP-LaserJet-Professional-M1217nfw-MFP-Fax-3 is idle. enabled since Fri 07 Sep 2018 09:08:27 PM EDT
Required plug-in status: Installed
Communication status: Good
HP_LaserJet_Professional_M1217nfw_MFP
-------------------------------------
Type: Printer
Device URI: hp:/usb/HP_LaserJet_Professional_M1217nfw_MFP?serial=000000000T203MM0PR1a
PPD: /etc/cups/ppd/HP_LaserJet_Professional_M1217nfw_MFP.ppd
warning: Failed to read /etc/cups/ppd/HP_LaserJet_Professional_M1217nfw_MFP.ppd ppd file
PPD Description:
Printer status: printer HP_LaserJet_Professional_M1217nfw_MFP is idle. enabled since Frready to print09:16:42 PM EDT
Required plug-in status: Installed
Communication status: Good
--------------
| PERMISSION |
--------------
USB HP-LaserJet-Professional-M1217nfw-MFP Required - - OK Node:'/dev/bus/usb/001/010' Perm:' root lp rw- rw- rw- rw- rw- r--'
No errors or warnings.
Done.
Any ideas? The printer was working fine just a few weeks ago.