(solved) Brother MFC-J470DW wont print on Mint Cinnamon 19

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sbryant1000
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(solved) Brother MFC-J470DW wont print on Mint Cinnamon 19

Post by sbryant1000 » Wed Oct 24, 2018 3:24 pm

My computer Optiplex 755 Intel(R) core(TM) 2 CPU, 32-bit o.s.ram 3.00 GB. When I first installed Mint I was able to print but after I entered the second time I haven't been able to print. When I look at my printers nothing is there. How do I get my printer to work. Please understand I don't know anything about software or hardware and am completely clueless. Thanks, Sandy
Last edited by sbryant1000 on Thu Oct 25, 2018 5:51 pm, edited 1 time in total.

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JerryF
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Re: Brother MFC-J470DW wont print on Mint Cinnamon 19

Post by JerryF » Wed Oct 24, 2018 3:41 pm

You must start here and in Step 1, choose Linux then in Step 2, Linux (deb).

https://support.brother.com/g/b/downloa ... w_us_eu_as

Be sure to click on the link that says Notes before installing that will show up when you go to download the Driver Install Tool.

I have a Brother MFC-J5830DW and there were several prerequisites needed.

Will you be connecting the printer through wireless or USB?
IF your problem has been solved, please edit your original post and add [SOLVED] to the beginning of the Subject Line. It helps other members.

sbryant1000
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Re: Brother MFC-J470DW wont print on Mint Cinnamon 19

Post by sbryant1000 » Thu Oct 25, 2018 5:48 pm

went to brothers web site and tried to load the drivers and didn't think I had finished it. But the printer is working so I must have done something right. thanks for your help.

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JerryF
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Re: (solved) Brother MFC-J470DW wont print on Mint Cinnamon 19

Post by JerryF » Thu Oct 25, 2018 7:10 pm

Great!
IF your problem has been solved, please edit your original post and add [SOLVED] to the beginning of the Subject Line. It helps other members.

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