Failed to scan with Cannon MG3600USB

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davidparks21

Failed to scan with Cannon MG3600USB

Post by davidparks21 »

I have a Cannon MG3600 USB printer connected. I can print to it just fine, however when I open simple-scan it says it cannot connect to a scanner.

I can print just fine.

I tried installing the .deb drivers from Cannon, no change to my situation (output below).

I found references to the tool `sane-find-scanner` which seems to see the scanner (see output far below). Beyond that I'm not clear what I should be doing.

Code: Select all

~/Downloads/cnijfilter2-5.20-1-deb $ sudo ./install.sh 
==================================================

Canon Inkjet Printer Driver
Version 5.20
Copyright CANON INC. 2001-2015

==================================================
Command executed = sudo dpkg -iG ./packages/cnijfilter2_5.20-1_amd64.deb
Selecting previously unselected package cnijfilter2.
(Reading database ... 425426 files and directories currently installed.)
Preparing to unpack .../cnijfilter2_5.20-1_amd64.deb ...
Unpacking cnijfilter2 (5.20-1) ...
Setting up cnijfilter2 (5.20-1) ...
Processing triggers for libc-bin (2.23-0ubuntu10) ...

#=========================================================#
#  Register Printer
#=========================================================#
Next, register the printer to the computer.
Connect the printer, and then turn on the power.
To use the printer on the network, connect the printer to the network.
When the printer is ready, press the Enter key.
> 

#=========================================================#
#  Connection Method
#=========================================================#
 1) USB
 2) Network
Select the connection method.[1]1

Searching for printers...


#=========================================================#
#  Select Printer
#=========================================================#
Select the printer.
If the printer you want to use is not listed, select Update [0] to search again.
To cancel the process, enter [Q].
-----------------------------------------------------------
 0) Update
-----------------------------------------------------------
Target printers detected
1) Canon MG3600 series (//Canon/?port=usb&serial=E1465B)
-----------------------------------------------------------
Currently selected:[1] Canon MG3600 series (//Canon/?port=usb&serial=E1465B)
Enter the value. [1]

#=========================================================#
#  Register Printer
#=========================================================#
Enter the printer name.[MG3600USB]
Command executed = sudo /usr/sbin/lpadmin -p MG3600USB -P /usr/share/cups/model/canonmg3600.ppd -v cnijbe2://Canon/?port=usb&serial=E1465B -E

#=========================================================#
#  Set as Default Printer
#=========================================================#
Do you want to set this printer as the default printer?
Enter [y] for Yes or [n] for No.[y]n

#=========================================================#
Installation has been completed.
Printer Name : MG3600USB
Select this printer name for printing.
#=========================================================#

Code: Select all

$ sudo sane-find-scanner 

  # sane-find-scanner will now attempt to detect your scanner. If the
  # result is different from what you expected, first make sure your
  # scanner is powered up and properly connected to your computer.

  # No SCSI scanners found. If you expected something different, make sure that
  # you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x04a9 [Canon], product=0x178a [MG3600 series]) at libusb:003:015
  # Your USB scanner was (probably) detected. It may or may not be supported by
  # SANE. Try scanimage -L and read the backend's manpage.

  # Not checking for parallel port scanners.

  # Most Scanners connected to the parallel port or other proprietary ports
  # can't be detected by this program.

Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
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kato181
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Posts: 2577
Joined: Fri Mar 24, 2017 12:33 am
Location: Frederickton NSW

Re: Failed to scan with Cannon MG3600USB

Post by kato181 »

Here is the link to the drivers.
But they haven't been updated since 2015, so you maybe out of luck getting it to scan
You need the Scangear package for (debian)
https://www.canon.com.au/printers/pixma-mg3660/support
good luck
Natakranta

Re: Failed to scan with Cannon MG3600USB

Post by Natakranta »

Thank you!
I downloaded it and installed:
https://www.canon.com.au/support/sims-c ... 7&ctype=dr
Now Simple Scan utility can see My Canon MG3650 printer.scanner and I successfully scanned a test page.
System is ThinkPad T61 running Mint Cinnamon 19.1
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