HP 4520 (4525) printing blank

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XP-refugee
Level 1
Level 1
Posts: 31
Joined: Mon Jan 01, 2018 2:41 am

HP 4520 (4525) printing blank

Post by XP-refugee » Thu Mar 07, 2019 7:41 am

Hi All.
WHen I try to print from my LM laptop, the pages come out blank.
I successfully printed a test page in full color and B&W following the instructions here:
https://easylinuxtipsproject.blogspot.c ... s.html#ID2

But still printing my odt document blank.

My skill level is: Moderate Cookbook Following Ability
If you don't tell me to gut the duck before I put it in the oven there is a fair chance of me cooking an ungutted duck.
But I do know enough to make sure it is dead and plucked before cooking it.

I'm hoping to discover how to print reliably from LM. Currently, with the long stream of problems around printing I've had, I am unable to recommend Linux to people who need to get away from Windows and still be able to reliably print.

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inxi -Fzxd 
System:    Host: poddy Kernel: 4.15.0-45-generic x86_64 (64 bit gcc: 5.4.0)
           Desktop: MATE 1.18.0 (Gtk 3.18.9-1ubuntu3.3)
           Distro: Linux Mint 18.3 Sylvia
Machine:   System: ASUSTeK (portable) product: X550LD v: 1.0
           Mobo: ASUSTeK model: X550LD v: 1.0
           Bios: American Megatrends v: X550LD.300 date: 01/17/2014
CPU:       Dual core Intel Core i5-4200U (-HT-MCP-) cache: 3072 KB
           flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 9178
           clock speeds: max: 2600 MHz 1: 1035 MHz 2: 1374 MHz 3: 1218 MHz
           4: 1143 MHz
Graphics:  Card-1: Intel Haswell-ULT Integrated Graphics Controller
           bus-ID: 00:02.0
           Card-2: NVIDIA GF117M [GeForce 610M/710M/810M/820M / GT 620M/625M/630M/720M]
           bus-ID: 04:00.0
           Display Server: X.Org 1.18.4 drivers: (unloaded: fbdev,vesa)
           Resolution: 1366x768@60.05hz
           GLX Renderer: Mesa DRI Intel Haswell Mobile
           GLX Version: 3.0 Mesa 18.0.5 Direct Rendering: Yes
Audio:     Card-1 Intel 8 Series HD Audio Controller
           driver: snd_hda_intel bus-ID: 00:1b.0
           Card-2 Intel Haswell-ULT HD Audio Controller
           driver: snd_hda_intel bus-ID: 00:03.0
           Sound: Advanced Linux Sound Architecture v: k4.15.0-45-generic
Network:   Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
           driver: r8169 v: 2.3LK-NAPI port: e000 bus-ID: 02:00.1
           IF: enp2s0f1 state: down mac: <filter>
           Card-2: Qualcomm Atheros AR9485 Wireless Network Adapter
           driver: ath9k bus-ID: 03:00.0
           IF: wlp3s0 state: up mac: <filter>
           Card-3: Atmel usb-ID: 001-006
           IF: null-if-id state: N/A speed: N/A duplex: N/A mac: N/A
Drives:    HDD Total Size: 60.0GB (46.3% used)
           ID-1: /dev/sda model: KINGSTON_SV300S3 size: 60.0GB
           Optical: /dev/sr0 model: MATSHITA DVD-RAM UJ8E2 S
           rev: 1.00 dev-links: cdrom,cdrw,dvd,dvdrw
           Features: speed: 24x multisession: yes
           audio: yes dvd: yes rw: cd-r,cd-rw,dvd-r,dvd-ram state: running
Partition: ID-1: / size: 51G used: 23G (47%) fs: ext4 dev: /dev/dm-0
           ID-2: /boot size: 473M used: 145M (33%) fs: ext2 dev: /dev/sda2
           ID-3: swap-1 size: 4.17GB used: 0.00GB (0%) fs: swap dev: /dev/dm-1
RAID:      No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors:   System Temperatures: cpu: 47.0C mobo: N/A
           Fan Speeds (in rpm): cpu: 2600
Info:      Processes: 194 Uptime: 8:50 Memory: 1051.7/5844.8MB
           Init: systemd runlevel: 5 Gcc sys: 5.4.0
           Client: Shell (bash 4.3.481) inxi: 2.2.35 

brian_p
Level 5
Level 5
Posts: 650
Joined: Thu Jan 17, 2019 9:20 am

Re: HP 4520 (4525) printing blank

Post by brian_p » Thu Mar 07, 2019 8:16 am

Information about the printer is a bit sparse. Would you confirm it is an ENVY 4520 and give the output of

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lpinfo -v
saying whether you are using a USB or network connection?
--
Brian.

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