LBP6000 Printer does not work

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jamesd1
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Posts: 127
Joined: Fri Jul 06, 2018 3:00 pm

LBP6000 Printer does not work

Post by jamesd1 » Fri Jun 14, 2019 3:45 pm

I've read a few threads on this but have not had any luck.

I downloaded and installed the Linux printer driver from the Cannon site.
The printer shows up in the Linux Printer dialog. Nothing prints. On first try I go the errors below under PART 1.
I then found https://askubuntu.com/questions/463289/ ... 334#464334
and followed all the commands there and that gave me the errors under PART 2 below. I now have two printers listed. Neither print.

LPB6000

Cannon-LPB6000-LPB6018

The second one included;
"Retrieve Journal Entries

No system journal entries were found. This may be because you
are not an administrator. To fetch journal entries please run this
command:"

And the command gave:

root@james-desktop:~# su -c 'journalctl -u cups.service --since="None" --until="2019-06-14 12:43:01"' > troubleshoot-logs.txt
Failed to parse timestamp: None
root@james-desktop:~#





PART 1

Page 1 (<troubleshoot.SchedulerNotRunning.SchedulerNotRunning object at 0x7fb130038588>):
{'cups_connection_failure': False}
Page 2 (<troubleshoot.ChoosePrinter.ChoosePrinter object at 0x7fb1300384e0>):
{'cups_dest': <cups.Dest LBP6000>,
'cups_instance': None,
'cups_queue': 'LBP6000',
'cups_queue_listed': True}
Page 3 (<troubleshoot.CheckPrinterSanity.CheckPrinterSanity object at 0x7fb121223550>):
{'cups_device_uri_scheme': 'ccp',
'cups_printer_dict': {'device-uri': 'ccp://localhost:59687',
'printer-info': 'LBP6000',
'printer-is-shared': True,
'printer-location': '',
'printer-make-and-model': 'Canon LBP6000/LBP6018 CAPT '
'(US)',
'printer-state': 3,
'printer-state-message': 'ccp send_data error, exit',
'printer-state-reasons': ['none'],
'printer-type': 8393860,
'printer-uri-supported': 'ipp://localhost/printers/LBP6000'},


PART 2

'cups_printer_remote': False,
'is_cups_class': False,
'local_cups_queue_attributes': {'charset-configured': 'utf-8',
'charset-supported': ['us-ascii', 'utf-8'],
'color-supported': False,
'compression-supported': ['none', 'gzip'],
'copies-default': 1,
'copies-supported': (1, 9999),
'cups-version': '2.2.7',
'device-uri': 'ccp://localhost:59687',
'document-format-default': 'application/octet-stream',
'document-format-supported': ['application/octet-stream',
'application/pdf',
'application/postscript',
'application/vnd.adobe-reader-postscript',
'application/vnd.cups-command',
'application/vnd.cups-pdf',
'application/vnd.cups-pdf-banner',
'application/vnd.cups-postscript',
'application/vnd.cups-raster',
'application/vnd.cups-raw',
'application/x-cshell',
'application/x-csource',
'application/x-perl',
'application/x-shell',
'image/gif',
'image/jpeg',
'image/png',
'image/pwg-raster',
'image/tiff',
'image/urf',
'image/x-bitmap',
'image/x-photocd',
'image/x-portable-anymap',
'image/x-portable-bitmap',
'image/x-portable-graymap',
'image/x-portable-pixmap',
'image/x-sgi-rgb',
'image/x-sun-raster',
'image/x-xbitmap',
'image/x-xpixmap',
'image/x-xwindowdump',
'text/css',
'text/html',
'text/plain'],
'finishings-default': 3,
'finishings-supported': [3, 51, 50],
'generated-natural-language-supported': ['en-us'],
'ipp-features-supported': ['subscription-object'],
'ipp-versions-supported': ['1.0',
'1.1',
'2.0',
'2.1'],
'ippget-event-life': 15,
'job-cancel-after-default': 10800,
'job-cancel-after-supported': (0, 2147483647),
'job-creation-attributes-supported': ['copies',
'finishings',
'ipp-attribute-fidelity',
'job-hold-until',
'job-name',
'job-priority',
'job-sheets',
'media',
'media-col',
'multiple-document-handling',
'number-up',
'output-bin',
'orientation-requested',
'page-ranges',
'print-color-mode',
'print-quality',
'printer-resolution',
'sides'],
'job-hold-until-default': 'no-hold',
'job-hold-until-supported': ['no-hold',
'indefinite',
'day-time',
'evening',
'night',
'second-shift',
'third-shift',
'weekend'],
'job-ids-supported': True,
'job-k-limit': 0,
'job-k-octets-supported': (0, 229708108),
'job-page-limit': 0,
'job-priority-default': 50,
'job-priority-supported': [100],
'job-quota-period': 0,
'job-settable-attributes-supported': ['copies',
'finishings',
'job-hold-until',
'job-name',
'job-priority',
'media',
'media-col',
'multiple-document-handling',
'number-up',
'output-bin',
'orientation-requested',
'page-ranges',
'print-color-mode',
'print-quality',
'printer-resolution',
'sides'],
'job-sheets-default': ('none', 'none'),
'job-sheets-supported': ['none',
'classified',
'confidential',
'form',
'secret',
'standard',
'topsecret',
'unclassified'],
'jpeg-k-octets-supported': (0, 229708108),
'jpeg-x-dimension-supported': (0, 65535),
'jpeg-y-dimension-supported': (1, 65535),
'marker-change-time': 0,
'media-bottom-margin-supported': [500, 999],
'media-col-default': '(unknown IPP value tag '
'0x34)',
'media-col-supported': ['media-bottom-margin',
'media-left-margin',
'media-right-margin',
'media-size',
'media-source',
'media-top-margin',
'media-type'],
'media-default': 'na_letter_8.5x11in',
'media-left-margin-supported': [500, 999],
'media-right-margin-supported': [500, 999],
'media-size-supported': ['(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)',
'(unknown IPP value '
'tag 0x34)'],
'media-source-supported': ['manual'],
'media-supported': ['na_letter_8.5x11in',
'na_legal_8.5x14in',
'na_executive_7.25x10.5in',
'iso_a5_148x210mm',
'jis_b5_182x257mm',
'iso_a4_210x297mm',
'om_monarch_98.43x190.5mm',
'om_com-10_104.78x241.3mm',
'om_dl-envelope_110.07x220.13mm',
'om_envelope-c-5_161.93x228.95mm',
'om_envelope-b-5_176.04x250.12mm',
'om_16-k_195.09x269.88mm'],
'media-top-margin-supported': [500, 999],
'media-type-supported': ['stationery',
'stationery',
'thick-paper',
'thick-paper-h',
'labels',
'ohp',
'envelope'],
'multiple-document-handling-supported': ['separate-documents-uncollated-copies',
'separate-documents-collated-copies'],
'multiple-document-jobs-supported': True,
'multiple-operation-time-out': 300,
'multiple-operation-time-out-action': 'process-job',
'natural-language-configured': 'en-us',
'notify-attributes-supported': ['printer-state-change-time',
'notify-lease-expiration-time',
'notify-subscriber-user-name'],
'notify-events-default': ['job-completed'],
'notify-events-supported': ['job-completed',
'job-config-changed',
'job-created',
'job-progress',
'job-state-changed',
'job-stopped',
'printer-added',
'printer-changed',
'printer-config-changed',
'printer-deleted',
'printer-finishings-changed',
'printer-media-changed',
'printer-modified',
'printer-restarted',
'printer-shutdown',
'printer-state-changed',
'printer-stopped',
'server-audit',
'server-restarted',
'server-started',
'server-stopped'],
'notify-lease-duration-default': 86400,
'notify-lease-duration-supported': (0,
2147483647),
'notify-max-events-supported': [100],
'notify-pull-method-supported': ['ippget'],
'notify-schemes-supported': ['dbus',
'mailto',
'rss'],
'number-up-default': 1,
'number-up-supported': [1, 2, 4, 6, 9, 16],
'operations-supported': [2,
4,
5,
6,
8,
9,
10,
11,
12,
13,
16,
17,
18,
19,
20,
21,
22,
23,
24,
25,
26,
27,
28,
34,
35,
37,
38,
56,
57,
59,
16385,
16386,
16387,
16388,
16389,
16390,
16391,
16392,
16393,
16394,
16395,
16396,
16397,
16398,
16399,
16423,
14],
'orientation-requested-default': None,
'orientation-requested-supported': [3,
4,
5,
6],
'output-bin-default': 'face-down',
'output-bin-supported': ['face-down'],
'page-ranges-supported': True,
'pages-per-minute': 19,
'pdf-k-octets-supported': (0, 229708108),
'pdf-versions-supported': ['adobe-1.2',
'adobe-1.3',
'adobe-1.4',
'adobe-1.5',
'adobe-1.6',
'adobe-1.7',
'iso-19005-1_2005',
'iso-32000-1_2008',
'pwg-5102.3'],
'pdl-override-supported': ['attempted'],
'port-monitor': 'none',
'port-monitor-supported': ['none'],
'print-color-mode-default': 'monochrome',
'print-color-mode-supported': ['monochrome'],
'print-quality-default': 4,
'print-quality-supported': [4],
'printer-commands': ['AutoConfigure',
'Clean',
'PrintSelfTestPage'],
'printer-config-change-date-time': '(IPP_TAG_DATE)',
'printer-config-change-time': 1560540084,
'printer-current-time': '(IPP_TAG_DATE)',
'printer-dns-sd-name': 'LBP6000 @ '
'james-desktop',
'printer-error-policy': 'retry-job',
'printer-error-policy-supported': ['abort-job',
'retry-current-job',
'retry-job',
'stop-printer'],
'printer-geo-location': '(unknown IPP value '
'tag 0x12)',
'printer-get-attributes-supported': ['document-format'],
'printer-icons': 'http://localhost/icons/LBP6000.png',
'printer-info': 'LBP6000',
'printer-is-accepting-jobs': True,
'printer-is-shared': True,
'printer-is-temporary': False,
'printer-location': '',
'printer-make-and-model': 'Canon '
'LBP6000/LBP6018 '
'CAPT (US)',
'printer-more-info': 'http://localhost/printers/LBP6000',
'printer-name': 'LBP6000',
'printer-op-policy': 'default',
'printer-op-policy-supported': ['authenticated',
'default',
'kerberos'],
'printer-organization': '',
'printer-organizational-unit': '',
'printer-resolution-default': (600, 600, 3),
'printer-resolution-supported': [(600,
600,
3)],
'printer-settable-attributes-supported': ['printer-geo-location',
'printer-info',
'printer-location',
'printer-organization',
'printer-organizational-unit'],
'printer-state': 3,
'printer-state-change-date-time': '(IPP_TAG_DATE)',
'printer-state-change-time': 1560540609,
'printer-state-message': 'ccp send_data '
'error, exit',
'printer-state-reasons': ['none'],
'printer-type': 8393860,
'printer-up-time': 1560540668,
'printer-uri-supported': ['ipp://localhost/printers/LBP6000'],
'printer-uuid': 'urn:uuid:518d6d67-e74b-32e3-60b1-9e4ddea79402',
'pwg-raster-document-resolution-supported': [(600,
600,
3)],
'pwg-raster-document-sheet-back': 'normal',
'pwg-raster-document-type-supported': ['black_1',
'sgray_8'],
'queued-job-count': 0,
'server-is-sharing-printers': True,
'sides-default': 'one-sided',
'sides-supported': ['one-sided'],
'uri-authentication-supported': ['requesting-user-name'],
'uri-security-supported': ['none'],
'which-jobs-supported': ['completed',
'not-completed',
'aborted',
'all',
'canceled',
'pending',
'pending-held',
'processing',
'processing-stopped']}}
Page 4 (<troubleshoot.CheckPPDSanity.CheckPPDSanity object at 0x7fb121223400>):
{'cups_printer_ppd_defaults': {'General': {'BindEdge': 'Left',
'CNDetectPaperSize': 'False',
'CNDraftMode': 'False',
'CNHalftone': 'Gradation',
'CNOutputAdjustment': 'False',
'CNRotatePrint': 'False',
'CNSkipBlank': 'True',
'CNSpecialPrintAdjustmentA': 'Mode1',
'CNSpecialPrintAdjustmentB': 'Off',
'CNSpecialPrintingModeA': 'None',
'CNSpecialPrintingModeB': 'None',
'CNSuperSmooth': 'True',
'CNTonerDensity': '4',
'Collate': 'True',
'InputSlot': 'Manual',
'MediaType': 'PlainPaper',
'PageRegion': 'Letter',
'PageSize': 'Letter',
'Resolution': '600'}},
'cups_printer_ppd_valid': True,
'missing_pkgs_and_exes': ([], [])}
Page 5 (<troubleshoot.LocalOrRemote.LocalOrRemote object at 0x7fb121223358>):
{'printer_is_remote': False}
Page 6 (<troubleshoot.PrinterStateReasons.PrinterStateReasons object at 0x7fb12123fdd8>):
{'printer-state-message': 'ccp send_data error, exit',
'printer-state-reasons': ['none']}
Page 7 (<troubleshoot.PrintTestPage.PrintTestPage object at 0x7fb137fe2ba8>):
{'test_page_attempted': '14/Jun/2019:12:31:43 -0700',
'test_page_job_id': [7],
'test_page_job_status': [(True,
7,
'LBP6000',
'Test Page',
'Processing',
{'attributes-charset': 'utf-8',
'attributes-natural-language': 'en-us',
'date-time-at-completed': None,
'date-time-at-creation': '(IPP_TAG_DATE)',
'date-time-at-processing': '(IPP_TAG_DATE)',
'document-format': 'application/vnd.cups-pdf-banner',
'document-format-detected': 'application/vnd.cups-pdf-banner',
'job-hold-until': 'no-hold',
'job-id': 7,
'job-impressions-completed': 0,
'job-k-octets': 1,
'job-media-progress': 0,
'job-media-sheets-completed': 0,
'job-more-info': 'http://localhost/jobs/7',
'job-printer-up-time': 1560540714,
'job-printer-uri': 'ipp://localhost/printers/LBP6000',
'job-priority': 50,
'job-sheets': ['none', 'none'],
'job-state': 5,
'job-state-reasons': 'job-printing',
'job-uri': 'ipp://localhost/jobs/7',
'job-uuid': 'urn:uuid:dbbb57d8-08f5-3a4b-72c1-add0e93489a1',
'number-of-documents': 1,
'printer-uri': 'ipp://localhost/printers/LBP6000',
'time-at-completed': None,
'time-at-creation': 1560540703,
'time-at-processing': 1560540703})],
'test_page_successful': False}
Page 8 (<troubleshoot.Locale.Locale object at 0x7fb138012b00>):
{'printer_page_size': 'Letter',
'system_locale_lang': None,
'user_locale_ctype': 'en_US',
'user_locale_messages': 'en_US'}
Thanks,

James

Linux Mint 19.1 MATE, Tessa

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Re: LBP6000 Printer does not work

Post by administrollaattori » Sat Jun 15, 2019 3:02 am

Probably the installation goes as the same way as in the Canon LBP-810 ?
https://puolanka.info/goto/canon-lbp-81 ... ntu-14-04/

jamesd1
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Re: LBP6000 Printer does not work

Post by jamesd1 » Sat Jun 15, 2019 8:45 am

No, that did not work.
Thanks,

James

Linux Mint 19.1 MATE, Tessa

brian_p
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Re: LBP6000 Printer does not work

Post by brian_p » Sat Jun 15, 2019 2:39 pm

Perhaps you should name the Linux printer driver package you downloaded from the Canon site?
--
Brian.

pdc_2
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LBP6000 Printer needs the Canon instructions

Post by pdc_2 » Sun Jun 16, 2019 11:27 pm

so Canon say you need to do the following steps:
1) download and install the drivers;
2) Register the printer (PPD) with the print spooler.
3)Register the printer in the ccpd daemon setup file.
4) Start ccpd daemon.

I suggest you delete the existing entry; as it is not working; and start again: I detail above what the summary is; and below are details;

please copy the text in the quotes below; and paste into a terminal; control-shift-v is the command to paste into the terminal ...........

1) so you should have as the common driver, cndrvcups-common_3.21-1_amd64.deb and then the specific cndrvcups-capt_2.71-1_amd64.deb ??

you can look in Synaptic and see they are installed: do you know how to do that?

2) Register the printer (PPD) with the print spooler.

Code: Select all

sudo  /usr/sbin/lpadmin -p LBP6000 -P /usr/share/cups/model/CNCUPSLBP6018CAPTK.ppd -v ccp://localhost:59787 -E


3) Register the printer in the ccpd daemon setup file.

Code: Select all

sudo /usr/sbin/ccpdadmin -p LBP6000 -o /dev/usb/lp0
4) Start ccpd daemon.

Code: Select all

sudo /etc/init.d/ccpd start
........ this assumes you have a single usb printer; the LBP6000 ........ if you have more usb printers, let us know please; the LBP6000 may well be called lp1 by your system..

Can you now print?

(Some may grumble at the above; we have an LBP3100; it has now worked for about 10 years and does sterling service;)

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Re: LBP6000 Printer does not work

Post by jamesd1 » Mon Jun 17, 2019 2:17 pm

The packages I installed are a little earlier:
cndrvcups-capt_2.70-1_amd64.deb.
cndrvcups-common_3.20-1_amd64.deb

I use Synaptic but am not sure what to search for to find the entry of interest as there is a ton of stuff under "printer."

The sudo commands you give above did not work:

~$ sudo /usr/sbin/lpadmin -p LBP6000 -P /usr/share/cups/model/CNCUPSLBP6018CAPTK.ppd -v ccp://localhost:59787 -E
lpadmin: Unable to open PPD "/usr/share/cups/model/CNCUPSLBP6018CAPTK.ppd": Unable to open PPD file on line 0.
lpadmin: Unable to open PPD file "/usr/share/cups/model/CNCUPSLBP6018CAPTK.ppd" - No such file or directory
james@james-desktop:~$
Thanks,

James

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Re: LBP6000 Printer does not work

Post by administrollaattori » Mon Jun 17, 2019 2:53 pm

jamesd1 wrote:
Mon Jun 17, 2019 2:17 pm
~$ sudo /usr/sbin/lpadmin -p LBP6000 -P /usr/share/cups/model/CNCUPSLBP6018CAPTK.ppd -v ccp://localhost:59787 -E
lpadmin: Unable to open PPD "/usr/share/cups/model/CNCUPSLBP6018CAPTK.ppd": Unable to open PPD file on line 0.
lpadmin: Unable to open PPD file "/usr/share/cups/model/CNCUPSLBP6018CAPTK.ppd" - No such file or directory
james@james-desktop:~$
Download and install the right driver.
https://th.canon/en/support/0100459601/7
the right ppd.png

jamesd1
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Re: LBP6000 Printer does not work

Post by jamesd1 » Tue Jun 18, 2019 2:20 pm

OK, so I should uninstall the drivers I installed and install the ones in your link above.
There are two .deb files in the 64bit folder of the archive and I should execute both of these to install?

And after that I should to the steps 1 to 4 in the post above on Monday?
Thanks,

James

Linux Mint 19.1 MATE, Tessa

pdc_2
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install the CAPT 2.71 driver

Post by pdc_2 » Thu Jun 20, 2019 1:43 pm

yes; install the common one first; then the other;

.. do delete any existing LBP entries in your PRINTERS folder, as you say they do not work;

Do the steps as advised: it should work

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Re: LBP6000 Printer does not work

Post by jamesd1 » Thu Jun 20, 2019 6:17 pm

I installed the two drivers in the suggested order and executed the commands listed above as shown below.
There were two icons under printers when I opened it. LPB6000 and LPB6000- LPB6018.

I click on each in turn and tired to print a test page. Nothing printed and there was no feedback error show.

???

$ sudo /usr/sbin/lpadmin -p LBP6000 -P /usr/share/cups/model/CNCUPSLBP6018CAPTK.ppd -v ccp://localhost:59787 -E
james@james-desktop:~$ sudo /usr/sbin/ccpdadmin -p LBP6000 -o /dev/usb/lp0

CUPS_ConfigPath = /etc/cups/
LOG Path = None
UI Port = 59787

Entry Num : Spooler : Backend : FIFO path : Device Path : Status
----------------------------------------------------------------------------
[0] : LBP6000 : file : ///dev/null : /dev/usb/lp0 : New!!

james@james-desktop:~$ sudo /etc/init.d/ccpd start
Starting /usr/sbin/ccpd: .
Thanks,

James

Linux Mint 19.1 MATE, Tessa

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Re: LBP6000 Printer does not work

Post by pdc_2 » Fri Jun 21, 2019 4:04 am

could you do

Code: Select all

sudo service ccpd status
please; if you paste that command into a terminal

could you copy the result and paste it back here please

^^^^^^^^

oh, and this is the only usb printer connected to the computer, is it?

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Re: LBP6000 Printer does not work

Post by jamesd1 » Fri Jun 21, 2019 12:48 pm

Thanks. Here it is:

$ sudo service ccpd status
● ccpd.service
Loaded: loaded (/etc/init.d/ccpd; generated)
Active: inactive (dead)
Docs: man:systemd-sysv-generator(8)
Thanks,

James

Linux Mint 19.1 MATE, Tessa

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Re: LBP6000 Printer does not work

Post by pdc_2 » Fri Jun 21, 2019 7:14 pm

so this a different way of reporting; than in older versions;

previously it would have said

Code: Select all

Canon Printer Daemon for CUPS: ccpd: 8956 8954
..... there should be two sets of 4-digit numbers; (the actual numbers can vary .....)

The old advice was also to do

Code: Select all

gedit /etc/ccpd.conf
so that uses the text editor gedit to read the file /etc/ccpd.conf

and a few lines down in that file; for you; it should say:

Code: Select all

<Printer  LBP6018>
DevicePath  /dev/usb/lp0
</Printer>
again: please confirm to me that you only have a single usb printer connected to your computer: you have yet to do so

So possibly using Ubuntu 18.04 things may not work; I need to google on that;

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Re: LBP6000 Printer does not work

Post by jamesd1 » Sat Jun 22, 2019 10:45 am

I have a single Canon LBP6000 usb printer connected directly to my computer running Linux Mint 19.1 MATE, Tessa (Ubuntu; bionic). After I installed the two files you gave above I showed two icons under printers, LBP6000, and LBP6000-LBP6018

This same printer as connected prints on the Windows 7 side of my dule boot.
Thanks,

James

Linux Mint 19.1 MATE, Tessa

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