[SOLVED - mostly] Konica Minolta Bizhub C552 No Color

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SomeDudeInAZ
Level 2
Level 2
Posts: 50
Joined: Sun May 05, 2019 6:48 pm
Location: Scottsdale, AZ, USA

[SOLVED - mostly] Konica Minolta Bizhub C552 No Color

Post by SomeDudeInAZ » Thu Aug 22, 2019 1:09 pm

Hi Folks,

I'm installing this printer on LM 19.2

I downloaded the ppd files from KM, followed their instructions to install the ppd file, added the printer using the "system-config-printer" utility on the menu and viola I can print...

Except...No Color. :(

And while that is fantastic as a default, part of having a printer like that is the color option.

The printer/copier works fine from the control panel and from windows. So it's obviously a setting somewhere...

I'm attaching the "troubleshoot output" from the "system-config-printer" utility.

After about 4 hours of playing with this (install/uninstall/tweak/etc) I'm out of ideas.

Anyone else?

Thanks in advance

had to put it in a "code" box - the text file is 53KB - sorry

Code: Select all

Page 1 (<troubleshoot.SchedulerNotRunning.SchedulerNotRunning object at 0x7faaedd48f60>):
{'cups_connection_failure': False}
Page 2 (<troubleshoot.ChoosePrinter.ChoosePrinter object at 0x7faaedd48390>):
{'cups_dest': <cups.Dest KONICA-MINOLTA-C652-Series (default)>,
 'cups_instance': None,
 'cups_queue': 'KONICA-MINOLTA-C652-Series',
 'cups_queue_listed': True}
Page 3 (<troubleshoot.CheckPrinterSanity.CheckPrinterSanity object at 0x7faaedd48fd0>):
{'cups_device_uri_scheme': 'dnssd',
 'cups_printer_dict': {'device-uri': 'dnssd://Bizhub._pdl-datastream._tcp.local/',
                       'printer-info': 'KONICA MINOLTA C652 Series',
                       'printer-is-shared': True,
                       'printer-location': '',
                       'printer-make-and-model': 'KONICA MINOLTA '
                                                 '652/602SeriesPS(P) BEU v1.5',
                       'printer-state': 3,
                       'printer-state-message': '',
                       'printer-state-reasons': ['none'],
                       'printer-type': 8532172,
                       'printer-uri-supported': 'ipp://localhost/printers/KONICA-MINOLTA-C652-Series'},
 'cups_printer_remote': False,
 'is_cups_class': False,
 'local_cups_queue_attributes': {'charset-configured': 'utf-8',
                                 'charset-supported': ['us-ascii', 'utf-8'],
                                 'color-supported': True,
                                 'compression-supported': ['none', 'gzip'],
                                 'copies-default': 1,
                                 'copies-supported': (1, 9999),
                                 'cups-version': '2.2.7',
                                 'device-uri': 'dnssd://Bizhub._pdl-datastream._tcp.local/',
                                 'document-format-default': 'application/octet-stream',
                                 'document-format-supported': ['application/octet-stream',
                                                               'application/pdf',
                                                               'application/postscript',
                                                               'application/vnd.adobe-reader-postscript',
                                                               'application/vnd.cups-command',
                                                               'application/vnd.cups-pdf',
                                                               'application/vnd.cups-pdf-banner',
                                                               'application/vnd.cups-postscript',
                                                               'application/vnd.cups-raster',
                                                               'application/vnd.cups-raw',
                                                               'application/x-cshell',
                                                               'application/x-csource',
                                                               'application/x-perl',
                                                               'application/x-shell',
                                                               'image/gif',
                                                               'image/jpeg',
                                                               'image/png',
                                                               'image/pwg-raster',
                                                               'image/tiff',
                                                               'image/urf',
                                                               'image/x-bitmap',
                                                               'image/x-photocd',
                                                               'image/x-portable-anymap',
                                                               'image/x-portable-bitmap',
                                                               'image/x-portable-graymap',
                                                               'image/x-portable-pixmap',
                                                               'image/x-sgi-rgb',
                                                               'image/x-sun-raster',
                                                               'image/x-xbitmap',
                                                               'image/x-xpixmap',
                                                               'image/x-xwindowdump',
                                                               'text/css',
                                                               'text/html',
                                                               'text/plain'],
                                 'finishings-default': 3,
                                 'finishings-supported': [3],
                                 'generated-natural-language-supported': ['en-us'],
                                 'ipp-features-supported': ['subscription-object'],
                                 'ipp-versions-supported': ['1.0',
                                                            '1.1',
                                                            '2.0',
                                                            '2.1'],
                                 'ippget-event-life': 15,
                                 'job-cancel-after-default': 10800,
                                 'job-cancel-after-supported': (0, 2147483647),
                                 'job-creation-attributes-supported': ['copies',
                                                                       'finishings',
                                                                       'ipp-attribute-fidelity',
                                                                       'job-hold-until',
                                                                       'job-name',
                                                                       'job-priority',
                                                                       'job-sheets',
                                                                       'media',
                                                                       'media-col',
                                                                       'multiple-document-handling',
                                                                       'number-up',
                                                                       'output-bin',
                                                                       'orientation-requested',
                                                                       'page-ranges',
                                                                       'print-color-mode',
                                                                       'print-quality',
                                                                       'printer-resolution',
                                                                       'sides'],
                                 'job-hold-until-default': 'no-hold',
                                 'job-hold-until-supported': ['no-hold',
                                                              'indefinite',
                                                              'day-time',
                                                              'evening',
                                                              'night',
                                                              'second-shift',
                                                              'third-shift',
                                                              'weekend'],
                                 'job-ids-supported': True,
                                 'job-k-limit': 0,
                                 'job-k-octets-supported': (0, 25667552),
                                 'job-page-limit': 0,
                                 'job-priority-default': 50,
                                 'job-priority-supported': [100],
                                 'job-quota-period': 0,
                                 'job-settable-attributes-supported': ['copies',
                                                                       'finishings',
                                                                       'job-hold-until',
                                                                       'job-name',
                                                                       'job-priority',
                                                                       'media',
                                                                       'media-col',
                                                                       'multiple-document-handling',
                                                                       'number-up',
                                                                       'output-bin',
                                                                       'orientation-requested',
                                                                       'page-ranges',
                                                                       'print-color-mode',
                                                                       'print-quality',
                                                                       'printer-resolution',
                                                                       'sides'],
                                 'job-sheets-default': ('none', 'none'),
                                 'job-sheets-supported': ['none',
                                                          'classified',
                                                          'confidential',
                                                          'form',
                                                          'secret',
                                                          'standard',
                                                          'topsecret',
                                                          'unclassified'],
                                 'jpeg-k-octets-supported': (0, 25667552),
                                 'jpeg-x-dimension-supported': (0, 65535),
                                 'jpeg-y-dimension-supported': (1, 65535),
                                 'marker-change-time': 1566458574,
                                 'marker-colors': ['#00FFFF',
                                                   '#FF00FF',
                                                   '#FFFF00',
                                                   '#000000',
                                                   '#00FFFF',
                                                   '#FF00FF',
                                                   '#FFFF00',
                                                   '#000000',
                                                   '#000000',
                                                   'none',
                                                   'none',
                                                   'none',
                                                   'none',
                                                   'none',
                                                   'none',
                                                   'none',
                                                   'none'],
                                 'marker-levels': [27,
                                                   43,
                                                   27,
                                                   90,
                                                   24,
                                                   24,
                                                   81,
                                                   96,
                                                   66,
                                                   -1,
                                                   90,
                                                   98,
                                                   76,
                                                   96,
                                                   98,
                                                   -1,
                                                   -1],
                                 'marker-names': ['Toner (Cyan)',
                                                  'Toner (Magenta)',
                                                  'Toner (Yellow)',
                                                  'Toner (Black)',
                                                  'Imaging Unit (Cyan)',
                                                  'Imaging Unit (Magenta)',
                                                  'Imaging Unit (Yellow)',
                                                  'Drum Cartridge',
                                                  'Developer Cartridge',
                                                  'Waste Toner Box',
                                                  'Fusing Unit',
                                                  'Image Transfer Belt Unit',
                                                  'Transfer Roller Unit',
                                                  'Ozone Filter',
                                                  'Toner Filter',
                                                  'Staple Cartridge',
                                                  'Saddle Staple Cartridge'],
                                 'marker-types': ['toner',
                                                  'toner',
                                                  'toner',
                                                  'toner',
                                                  'opc',
                                                  'opc',
                                                  'opc',
                                                  'opc',
                                                  'developer',
                                                  'waste-toner',
                                                  'fuser',
                                                  'transfer-unit',
                                                  'transfer-unit',
                                                  'cleaner-unit',
                                                  'cleaner-unit',
                                                  'staples',
                                                  'staples'],
                                 'media-bottom-margin-supported': [423, 247],
                                 'media-col-default': '(unknown IPP value tag '
                                                      '0x34)',
                                 'media-col-supported': ['media-bottom-margin',
                                                         'media-left-margin',
                                                         'media-right-margin',
                                                         'media-size',
                                                         'media-source',
                                                         'media-top-margin',
                                                         'media-type'],
                                 'media-default': 'na_letter_8.5x11in',
                                 'media-left-margin-supported': [423, 247],
                                 'media-right-margin-supported': [423, 247],
                                 'media-size-supported': ['(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)',
                                                          '(unknown IPP value '
                                                          'tag 0x34)'],
                                 'media-source-supported': ['auto',
                                                            'tray-1',
                                                            'tray-2',
                                                            'tray-3',
                                                            'tray-4',
                                                            'lct',
                                                            'manual-feed'],
                                 'media-supported': ['iso_a3_297x420mm',
                                                     'iso_a4_210x297mm',
                                                     'iso_a5_148x210mm',
                                                     'iso_a6_105x148mm',
                                                     'jis_b4_257x364mm',
                                                     'jis_b5_182x257mm',
                                                     'jis_b6_128x182mm',
                                                     'om_220mmx-330mm_220.13x329.85mm',
                                                     'oe_12x18in_12x18in',
                                                     'na_ledger_11x17in',
                                                     'na_legal_8.5x14in',
                                                     'na_letter_8.5x11in',
                                                     'na_invoice_5.5x8.5in',
                                                     'na_govt-legal_8x13in',
                                                     'oe_8.5x13in_8.5x13in',
                                                     'custom_8.5x13.5in_8.5x13.5in',
                                                     'custom_8.25x13in_8.25x13in',
                                                     'custom_206.38x336.55mm_206.38x336.55mm',
                                                     'na_executive_7.25x10.5in',
                                                     'om_8-k_269.88x389.82mm',
                                                     'om_16-k_195.09x269.88mm',
                                                     'om_env-isob-5_176.04x250.12mm',
                                                     'iso_c5_162x229mm',
                                                     'iso_dl_110x220mm',
                                                     'na_monarch_3.875x7.5in',
                                                     'na_number-10_4.125x9.5in',
                                                     'om_japanese-post-card_100.19x147.81mm',
                                                     'oe_4x6in_4x6in',
                                                     'iso_a3-extra_322x445mm',
                                                     'iso_a4-extra_235.5x322.3mm',
                                                     'iso_a5-extra_174x235mm',
                                                     'om_b-4-extra_262.11x369.01mm',
                                                     'om_b-5-extra_186.97x262.11mm',
                                                     'om_tabloid-extra_284.34x436.74mm',
                                                     'na_letter-extra_9.5x12in',
                                                     'om_statement-extra_144.64x220.84mm'],
                                 'media-top-margin-supported': [423, 247],
                                 'media-type-supported': ['stationery',
                                                          'stationery',
                                                          'thick-1',
                                                          'thick-1(-2nd)',
                                                          'thick-1-plus',
                                                          'thick-1-plus(-2nd)',
                                                          'thick-2',
                                                          'thick-2(-2nd)',
                                                          'thick-3',
                                                          'thick-3(-2nd)',
                                                          'thick-4',
                                                          'thick-4(-2nd)',
                                                          'envelope',
                                                          'transparency',
                                                          'color',
                                                          'single-sided-only',
                                                          'stationery-letterhead',
                                                          'special',
                                                          'user-1',
                                                          'user-1(-2nd)',
                                                          'user-2',
                                                          'user-2(-2nd)',
                                                          'user-3',
                                                          'user-3(-2nd)',
                                                          'user-4',
                                                          'user-4(-2nd)',
                                                          'user-5',
                                                          'user-5(-2nd)',
                                                          'user-6',
                                                          'user-6(-2nd)'],
                                 'multiple-document-handling-supported': ['separate-documents-uncollated-copies',
                                                                          'separate-documents-collated-copies'],
                                 'multiple-document-jobs-supported': True,
                                 'multiple-operation-time-out': 300,
                                 'multiple-operation-time-out-action': 'process-job',
                                 'natural-language-configured': 'en-us',
                                 'notify-attributes-supported': ['printer-state-change-time',
                                                                 'notify-lease-expiration-time',
                                                                 'notify-subscriber-user-name'],
                                 'notify-events-default': ['job-completed'],
                                 'notify-events-supported': ['job-completed',
                                                             'job-config-changed',
                                                             'job-created',
                                                             'job-progress',
                                                             'job-state-changed',
                                                             'job-stopped',
                                                             'printer-added',
                                                             'printer-changed',
                                                             'printer-config-changed',
                                                             'printer-deleted',
                                                             'printer-finishings-changed',
                                                             'printer-media-changed',
                                                             'printer-modified',
                                                             'printer-restarted',
                                                             'printer-shutdown',
                                                             'printer-state-changed',
                                                             'printer-stopped',
                                                             'server-audit',
                                                             'server-restarted',
                                                             'server-started',
                                                             'server-stopped'],
                                 'notify-lease-duration-default': 86400,
                                 'notify-lease-duration-supported': (0,
                                                                     2147483647),
                                 'notify-max-events-supported': [100],
                                 'notify-pull-method-supported': ['ippget'],
                                 'notify-schemes-supported': ['dbus',
                                                              'mailto',
                                                              'rss'],
                                 'number-up-default': 1,
                                 'number-up-supported': [1, 2, 4, 6, 9, 16],
                                 'operations-supported': [2,
                                                          4,
                                                          5,
                                                          6,
                                                          8,
                                                          9,
                                                          10,
                                                          11,
                                                          12,
                                                          13,
                                                          16,
                                                          17,
                                                          18,
                                                          19,
                                                          20,
                                                          21,
                                                          22,
                                                          23,
                                                          24,
                                                          25,
                                                          26,
                                                          27,
                                                          28,
                                                          34,
                                                          35,
                                                          37,
                                                          38,
                                                          56,
                                                          57,
                                                          59,
                                                          16385,
                                                          16386,
                                                          16387,
                                                          16388,
                                                          16389,
                                                          16390,
                                                          16391,
                                                          16392,
                                                          16393,
                                                          16394,
                                                          16395,
                                                          16396,
                                                          16397,
                                                          16398,
                                                          16399,
                                                          16423,
                                                          14],
                                 'orientation-requested-default': None,
                                 'orientation-requested-supported': [3,
                                                                     4,
                                                                     5,
                                                                     6],
                                 'output-bin-default': 'tray-1',
                                 'output-bin-supported': ['default',
                                                          'tray-1',
                                                          'tray-2',
                                                          'tray-3'],
                                 'page-ranges-supported': True,
                                 'pages-per-minute': 65,
                                 'pages-per-minute-color': 65,
                                 'pdf-k-octets-supported': (0, 25667552),
                                 'pdf-versions-supported': ['adobe-1.2',
                                                            'adobe-1.3',
                                                            'adobe-1.4',
                                                            'adobe-1.5',
                                                            'adobe-1.6',
                                                            'adobe-1.7',
                                                            'iso-19005-1_2005',
                                                            'iso-32000-1_2008',
                                                            'pwg-5102.3'],
                                 'pdl-override-supported': ['attempted'],
                                 'port-monitor': 'none',
                                 'port-monitor-supported': ['none', 'tbcp'],
                                 'print-color-mode-default': 'color',
                                 'print-color-mode-supported': ['monochrome',
                                                                'color'],
                                 'print-quality-default': 3,
                                 'print-quality-supported': [4],
                                 'printer-commands': ['AutoConfigure',
                                                      'Clean',
                                                      'PrintSelfTestPage'],
                                 'printer-config-change-date-time': '(IPP_TAG_DATE)',
                                 'printer-config-change-time': 1566458457,
                                 'printer-current-time': '(IPP_TAG_DATE)',
                                 'printer-dns-sd-name': 'KONICA MINOLTA C652 '
                                                        'Series @ Soulcatcher',
                                 'printer-error-policy': 'retry-job',
                                 'printer-error-policy-supported': ['abort-job',
                                                                    'retry-current-job',
                                                                    'retry-job',
                                                                    'stop-printer'],
                                 'printer-geo-location': '(unknown IPP value '
                                                         'tag 0x12)',
                                 'printer-get-attributes-supported': ['document-format'],
                                 'printer-icons': 'http://localhost/icons/KONICA-MINOLTA-C652-Series.png',
                                 'printer-info': 'KONICA MINOLTA C652 Series',
                                 'printer-is-accepting-jobs': True,
                                 'printer-is-shared': True,
                                 'printer-is-temporary': False,
                                 'printer-location': '',
                                 'printer-make-and-model': 'KONICA MINOLTA '
                                                           '652/602SeriesPS(P) '
                                                           'BEU v1.5',
                                 'printer-more-info': 'http://localhost/printers/KONICA-MINOLTA-C652-Series',
                                 'printer-name': 'KONICA-MINOLTA-C652-Series',
                                 'printer-op-policy': 'default',
                                 'printer-op-policy-supported': ['authenticated',
                                                                 'default',
                                                                 'kerberos'],
                                 'printer-organization': '',
                                 'printer-organizational-unit': '',
                                 'printer-resolution-default': (600, 600, 3),
                                 'printer-resolution-supported': [(600,
                                                                   600,
                                                                   3)],
                                 'printer-settable-attributes-supported': ['printer-geo-location',
                                                                           'printer-info',
                                                                           'printer-location',
                                                                           'printer-organization',
                                                                           'printer-organizational-unit'],
                                 'printer-state': 3,
                                 'printer-state-change-date-time': '(IPP_TAG_DATE)',
                                 'printer-state-change-time': 1566458574,
                                 'printer-state-message': '',
                                 'printer-state-reasons': ['none'],
                                 'printer-supply': ['(unknown IPP value tag '
                                                    '0x30)',
                                                    '(unknown IPP value tag '
                                                    '0x30)',
                                                    '(unknown IPP value tag '
                                                    '0x30)',
                                                    '(unknown IPP value tag '
                                                    '0x30)',
                                                    '(unknown IPP value tag '
                                                    '0x30)',
                                                    '(unknown IPP value tag '
                                                    '0x30)',
                                                    '(unknown IPP value tag '
                                                    '0x30)',
                                                    '(unknown IPP value tag '
                                                    '0x30)',
                                                    '(unknown IPP value tag '
                                                    '0x30)',
                                                    '(unknown IPP value tag '
                                                    '0x30)',
                                                    '(unknown IPP value tag '
                                                    '0x30)',
                                                    '(unknown IPP value tag '
                                                    '0x30)',
                                                    '(unknown IPP value tag '
                                                    '0x30)',
                                                    '(unknown IPP value tag '
                                                    '0x30)',
                                                    '(unknown IPP value tag '
                                                    '0x30)',
                                                    '(unknown IPP value tag '
                                                    '0x30)',
                                                    '(unknown IPP value tag '
                                                    '0x30)'],
                                 'printer-supply-description': ['Toner (Cyan)',
                                                                'Toner '
                                                                '(Magenta)',
                                                                'Toner '
                                                                '(Yellow)',
                                                                'Toner (Black)',
                                                                'Imaging Unit '
                                                                '(Cyan)',
                                                                'Imaging Unit '
                                                                '(Magenta)',
                                                                'Imaging Unit '
                                                                '(Yellow)',
                                                                'Drum '
                                                                'Cartridge',
                                                                'Developer '
                                                                'Cartridge',
                                                                'Waste Toner '
                                                                'Box',
                                                                'Fusing Unit',
                                                                'Image '
                                                                'Transfer Belt '
                                                                'Unit',
                                                                'Transfer '
                                                                'Roller Unit',
                                                                'Ozone Filter',
                                                                'Toner Filter',
                                                                'Staple '
                                                                'Cartridge',
                                                                'Saddle Staple '
                                                                'Cartridge'],
                                 'printer-type': 8532172,
                                 'printer-up-time': 1566459706,
                                 'printer-uri-supported': ['ipp://localhost/printers/KONICA-MINOLTA-C652-Series'],
                                 'printer-uuid': 'urn:uuid:a7f38cce-9cd1-33b2-5308-570b067f76c0',
                                 'pwg-raster-document-resolution-supported': [(600,
                                                                               600,
                                                                               3)],
                                 'pwg-raster-document-sheet-back': 'normal',
                                 'pwg-raster-document-type-supported': ['black_1',
                                                                        'sgray_8',
                                                                        'srgb_8'],
                                 'queued-job-count': 0,
                                 'server-is-sharing-printers': True,
                                 'sides-default': 'one-sided',
                                 'sides-supported': ['one-sided'],
                                 'uri-authentication-supported': ['requesting-user-name'],
                                 'uri-security-supported': ['none'],
                                 'which-jobs-supported': ['completed',
                                                          'not-completed',
                                                          'aborted',
                                                          'all',
                                                          'canceled',
                                                          'pending',
                                                          'pending-held',
                                                          'processing',
                                                          'processing-stopped']}}
Page 4 (<troubleshoot.CheckPPDSanity.CheckPPDSanity object at 0x7faaedd4cba8>):
{'cups_printer_ppd_defaults': {'AccountTrack': {'KMAccPass': 'None',
                                                'KMDepCode': 'None',
                                                'KMSectionManagement': 'False'},
                               'CoverMode': {'BackCoverPage': 'None',
                                             'BackCoverTray': 'None',
                                             'FrontCoverPage': 'None',
                                             'FrontCoverTray': 'None',
                                             'OHPOpTray': 'None',
                                             'PIBackCover': 'None',
                                             'PIFrontCover': 'None',
                                             'TransparencyInterleave': 'None'},
                               'Finishing': {'Binding': 'LeftBinding',
                                             'Combination': 'None',
                                             'Fold': 'None',
                                             'KMDuplex': '2Sided',
                                             'Offset': 'False',
                                             'OutputBin': 'Tray1',
                                             'Punch': 'None',
                                             'Staple': 'None'},
                               'General': {'Collate': 'True',
                                           'InputSlot': 'AutoSelect',
                                           'MediaType': 'Plain',
                                           'PageRegion': 'Letter',
                                           'PageSize': 'Letter'},
                               'InstallableOptions': {'CoverSheetFeeder': 'None',
                                                      'Finisher': 'FS526',
                                                      'KOPunch': 'None',
                                                      'Model': '552',
                                                      'PaperSources': 'None',
                                                      'PrinterHDD': 'HDD',
                                                      'SaddleUnit': 'SD508'},
                               'KMCopySecurity': {'KMCopySecurityBackgroundPattern': 'TYPE1',
                                                  'KMCopySecurityCharacters': 'F1',
                                                  'KMCopySecurityDCNStart': '1',
                                                  'KMCopySecurityDCNumber': 'False',
                                                  'KMCopySecurityDateFormat': 'DATE1',
                                                  'KMCopySecurityDateTime': 'None',
                                                  'KMCopySecurityEnable': 'False',
                                                  'KMCopySecurityJobNumber': 'False',
                                                  'KMCopySecurityMode': 'CopyProtect',
                                                  'KMCopySecurityPass': 'None',
                                                  'KMCopySecurityPatternAngle': '0',
                                                  'KMCopySecurityPatternContrast': 'CONTRASTN',
                                                  'KMCopySecurityPatternDensity': 'DENSITYN',
                                                  'KMCopySecurityPatternEmboss': 'EFFECT1',
                                                  'KMCopySecurityPatternOverwrite': 'COMPOSITION1',
                                                  'KMCopySecurityPatternTextSize': 'NORMAL',
                                                  'KMCopySecuritySerialNumber': 'False',
                                                  'KMCopySecurityTimeFormat': 'TIME1'},
                               'KMDTStamp': {'KMStampDateFormat': 'DATE1',
                                             'KMStampDateTime': 'None',
                                             'KMStampPages': 'ALLPAGES',
                                             'KMStampPrintPosition': 'LEFTTOP',
                                             'KMStampTimeFormat': 'TIME1'},
                               'KMDriverEncryption': {'KMEncPass': 'None',
                                                      'KMEncryption': 'False'},
                               'KMPNStamp': {'KMStampPNPrintPosition': 'LEFTTOP',
                                             'KMStampPNStartingNumber': '1',
                                             'KMStampPNStartingPage': '1',
                                             'KMStampPageNumberCoverMode': 'ALLPAGES',
                                             'KMStampPageNumberEnable': 'False'},
                               'OutputMethod': {'KMBoxFileName': 'None',
                                                'KMBoxNumber': 'None',
                                                'KMOutputMethod': 'None',
                                                'KMSafeQUser': '<Current_User>',
                                                'KMSecID': 'None',
                                                'KMSecPass': 'None'},
                               'Quality': {'GlossyMode': 'False',
                                           'GraphicScreen': 'Auto',
                                           'GraphicSmoothing': 'Auto',
                                           'OriginalImageType': 'Document',
                                           'PhotoScreen': 'Auto',
                                           'PhotoSmoothing': 'Auto',
                                           'String4Pt': 'False',
                                           'TextScreen': 'Auto',
                                           'TonerSave': 'False'},
                               'UserAuth': {'KMAuthPass': 'None',
                                            'KMAuthServer': '1',
                                            'KMAuthUser': 'None',
                                            'KMAuthentication': 'False'}},
 'cups_printer_ppd_valid': True,
 'missing_pkgs_and_exes': ([], [])}
Page 5 (<troubleshoot.LocalOrRemote.LocalOrRemote object at 0x7faaedd4ceb8>):
{'printer_is_remote': False}
Page 6 (<troubleshoot.DeviceListed.DeviceListed object at 0x7faaedd3d7f0>):
{'cups_device_dict': {'device-class': 'network',
                      'device-id': 'MFG:KONICA MINOLTA;MDL:C652 Series;CMD:PS;',
                      'device-info': 'Bizhub',
                      'device-make-and-model': 'KONICA MINOLTA KONICA MINOLTA '
                                               'C552'}}
Page 7 (<troubleshoot.Locale.Locale object at 0x7faaed70ee80>):
{'printer_page_size': 'Letter',
 'system_locale_lang': None,
 'user_locale_ctype': 'en_US',
 'user_locale_messages': 'en_US'}
Last edited by SomeDudeInAZ on Fri Sep 06, 2019 8:24 pm, edited 2 times in total.

brian_p
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Re: Konica Minolta Bizhub C552 No Color

Post by brian_p » Thu Aug 22, 2019 3:09 pm

With the device on the network give the result of

Code: Select all

avahi-browse -rt _ipp._tcp
--
Brian.

SomeDudeInAZ
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Joined: Sun May 05, 2019 6:48 pm
Location: Scottsdale, AZ, USA

Re: Konica Minolta Bizhub C552 No Color

Post by SomeDudeInAZ » Fri Aug 23, 2019 1:07 pm

Here you go Brian.

PS - Thanks

Code: Select all

sudo avahi-browse -rt _ipp._tcp
  
+ rename3 IPv6 KONICA MINOLTA C652 Series @ Soulcatcher      Internet Printer     local
+ rename3 IPv6 Bizhub                                        Internet Printer     local
+ rename3 IPv4 KONICA MINOLTA C652 Series @ Soulcatcher      Internet Printer     local
+ rename3 IPv4 Bizhub                                        Internet Printer     local
+   eno1 IPv6 KONICA MINOLTA C652 Series @ Soulcatcher      Internet Printer     local
+   eno1 IPv6 Bizhub                                        Internet Printer     local
+   eno1 IPv4 KONICA MINOLTA C652 Series @ Soulcatcher      Internet Printer     local
+   eno1 IPv4 Bizhub                                        Internet Printer     local
+     lo IPv4 KONICA MINOLTA C652 Series @ Soulcatcher      Internet Printer     local
=   eno1 IPv6 KONICA MINOLTA C652 Series @ Soulcatcher      Internet Printer     local
   hostname = [Soulcatcher.local]
   address = [fe80::5959:6659:d437:d865]
   port = [631]
   txt = ["printer-type=0x8030CE" "printer-state=3" "Collate=T" "Copies=T" "Color=T" "TLS=1.2" "UUID=a7f38cce-9cd1-33b2-5308-570b067f76c0" "URF=DM3" "pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/pwg-raster,image/urf" "product=(KONICA MINOLTA 652/602)" "priority=0" "adminurl=https://Soulcatcher.local.:631/printers/KONICA-MINOLTA-C652-Series" "ty=KONICA MINOLTA 652/602SeriesPS(P) BEU v1.5" "rp=printers/KONICA-MINOLTA-C652-Series" "qtotal=1" "txtvers=1"]
= rename3 IPv6 KONICA MINOLTA C652 Series @ Soulcatcher      Internet Printer     local
   hostname = [Soulcatcher.local]
   address = [fe80::5959:6659:d437:d865]
   port = [631]
   txt = ["printer-type=0x8030CE" "printer-state=3" "Collate=T" "Copies=T" "Color=T" "TLS=1.2" "UUID=a7f38cce-9cd1-33b2-5308-570b067f76c0" "URF=DM3" "pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/pwg-raster,image/urf" "product=(KONICA MINOLTA 652/602)" "priority=0" "adminurl=https://Soulcatcher.local.:631/printers/KONICA-MINOLTA-C652-Series" "ty=KONICA MINOLTA 652/602SeriesPS(P) BEU v1.5" "rp=printers/KONICA-MINOLTA-C652-Series" "qtotal=1" "txtvers=1"]
= rename3 IPv4 KONICA MINOLTA C652 Series @ Soulcatcher      Internet Printer     local
   hostname = [Soulcatcher.local]
   address = [10.0.1.13]
   port = [631]
   txt = ["printer-type=0x8030CE" "printer-state=3" "Collate=T" "Copies=T" "Color=T" "TLS=1.2" "UUID=a7f38cce-9cd1-33b2-5308-570b067f76c0" "URF=DM3" "pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/pwg-raster,image/urf" "product=(KONICA MINOLTA 652/602)" "priority=0" "adminurl=https://Soulcatcher.local.:631/printers/KONICA-MINOLTA-C652-Series" "ty=KONICA MINOLTA 652/602SeriesPS(P) BEU v1.5" "rp=printers/KONICA-MINOLTA-C652-Series" "qtotal=1" "txtvers=1"]
=   eno1 IPv4 KONICA MINOLTA C652 Series @ Soulcatcher      Internet Printer     local
   hostname = [Soulcatcher.local]
   address = [10.0.1.14]
   port = [631]
   txt = ["printer-type=0x8030CE" "printer-state=3" "Collate=T" "Copies=T" "Color=T" "TLS=1.2" "UUID=a7f38cce-9cd1-33b2-5308-570b067f76c0" "URF=DM3" "pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/pwg-raster,image/urf" "product=(KONICA MINOLTA 652/602)" "priority=0" "adminurl=https://Soulcatcher.local.:631/printers/KONICA-MINOLTA-C652-Series" "ty=KONICA MINOLTA 652/602SeriesPS(P) BEU v1.5" "rp=printers/KONICA-MINOLTA-C652-Series" "qtotal=1" "txtvers=1"]
=     lo IPv4 KONICA MINOLTA C652 Series @ Soulcatcher      Internet Printer     local
   hostname = [localhost]
   address = [127.0.0.1]
   port = [631]
   txt = ["printer-type=0x8030CE" "printer-state=3" "Collate=T" "Copies=T" "Color=T" "TLS=1.2" "UUID=a7f38cce-9cd1-33b2-5308-570b067f76c0" "URF=DM3" "pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/pwg-raster,image/urf" "product=(KONICA MINOLTA 652/602)" "priority=0" "adminurl=https://Soulcatcher.local.:631/printers/KONICA-MINOLTA-C652-Series" "ty=KONICA MINOLTA 652/602SeriesPS(P) BEU v1.5" "rp=printers/KONICA-MINOLTA-C652-Series" "qtotal=1" "txtvers=1"]
= rename3 IPv6 Bizhub                                        Internet Printer     local
   hostname = [KMBT62BCAB.local]
   address = [fe80::220:6bff:fe62:bcab]
   port = [631]
   txt = ["TBCP=F" "Binary=T" "Transparent=T" "note=LifeTranscendent" "adminurl=http://KMBT62BCAB.local./" "pdl=application/postscript" "product=KONICA MINOLTA C552" "ty=KONICA MINOLTA bizhub C552" "priority=50" "rp=ipp" "usb_MDL=C652 Series" "usb_MFG=KONICA MINOLTA" "qtotal=1" "txtvers=1"]
=   eno1 IPv6 Bizhub                                        Internet Printer     local
   hostname = [KMBT62BCAB.local]
   address = [fe80::220:6bff:fe62:bcab]
   port = [631]
   txt = ["TBCP=F" "Binary=T" "Transparent=T" "note=LifeTranscendent" "adminurl=http://KMBT62BCAB.local./" "pdl=application/postscript" "product=KONICA MINOLTA C552" "ty=KONICA MINOLTA bizhub C552" "priority=50" "rp=ipp" "usb_MDL=C652 Series" "usb_MFG=KONICA MINOLTA" "qtotal=1" "txtvers=1"]
= rename3 IPv4 Bizhub                                        Internet Printer     local
   hostname = [KMBT62BCAB.local]
   address = [10.0.1.20]
   port = [631]
   txt = ["TBCP=F" "Binary=T" "Transparent=T" "note=LifeTranscendent" "adminurl=http://KMBT62BCAB.local./" "pdl=application/postscript" "product=KONICA MINOLTA C552" "ty=KONICA MINOLTA bizhub C552" "priority=50" "rp=ipp" "usb_MDL=C652 Series" "usb_MFG=KONICA MINOLTA" "qtotal=1" "txtvers=1"]
=   eno1 IPv4 Bizhub                                        Internet Printer     local
   hostname = [KMBT62BCAB.local]
   address = [10.0.1.20]
   port = [631]
   txt = ["TBCP=F" "Binary=T" "Transparent=T" "note=LifeTranscendent" "adminurl=http://KMBT62BCAB.local./" "pdl=application/postscript" "product=KONICA MINOLTA C552" "ty=KONICA MINOLTA bizhub C552" "priority=50" "rp=ipp" "usb_MDL=C652 Series" "usb_MFG=KONICA MINOLTA" "qtotal=1" "txtvers=1"]


brian_p
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Re: Konica Minolta Bizhub C552 No Color

Post by brian_p » Fri Aug 23, 2019 3:03 pm

Selecting from your avahi-browse out and rearranging to make in more understandable:
= eno1 IPv4 KONICA MINOLTA C652 Series @ Soulcatcher Internet Printer local
hostname = [Soulcatcher.local]
address = [10.0.1.14]
port = [631]
txt = ["printer-type=0x8030CE"
"printer-state=3"
"Collate=T"
"Copies=T"
"Color=T"
"TLS=1.2"
"UUID=a7f38cce-9cd1-33b2-5308-570b067f76c0"
"URF=DM3"
"pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/pwg-raster,image/urf"
"product=(KONICA MINOLTA 652/602)"
"priority=0"
"adminurl=https://Soulcatcher.local.:631/printers ... 652-Series"
"ty=KONICA MINOLTA 652/602SeriesPS(P) BEU v1.5"
"rp=printers/KONICA-MINOLTA-C652-Series"
"qtotal=1"
"txtvers=1"]
txt = tells you what the printer is capable of doing. URF=DM3 tells you this is an AirPrint printer. The Mint printing system can handle that. I suggest you execute the command

Code: Select all

lpadmin -p c652  -v ipp://Soulcatcher.local/printers/KONICA-MINOLTA-C652-Series -E -m everywhere
and test printing with

Code: Select all

lp -d c652 /etc/nsswitch.conf
Success?

The Printers App has a driverless option that should recognise the AirPrint capability and that does (more or less) what I have advised. Did you not try it?
--
Brian.

SomeDudeInAZ
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Location: Scottsdale, AZ, USA

Re: Konica Minolta Bizhub C552 No Color

Post by SomeDudeInAZ » Fri Aug 23, 2019 4:22 pm

Hi Brian,

Thanks for the help. Unfortunately color is still not working.

Your commands added a new printer, and when I tried printing still no color. I just get grayscale.

I'm not really sure what you mean by "driverless". I've seen the term before but that just means (to me) that the drivers are already built in. I'll try a new mint install to another partition and see if mint recognizes the printer out of the box. I doubt it will, but you never know.

brian_p
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Posts: 704
Joined: Thu Jan 17, 2019 9:20 am

Re: Konica Minolta Bizhub C552 No Color

Post by brian_p » Fri Aug 23, 2019 6:08 pm

SomeDudeInAZ wrote:
Fri Aug 23, 2019 4:22 pm
Hi Brian,

Thanks for the help. Unfortunately color is still not working.

Your commands added a new printer, and when I tried printing still no color. I just get grayscale.[/qoute}

Oh!. The printer text record declares Color=T. A possible bug in its IPP implementation?
I'm not really sure what you mean by "driverless". I've seen the term before but that just means (to me) that the drivers are already built in. I'll try a new mint install to another partition and see if mint recognizes the printer out of the box. I doubt it will, but you never know.
You were asked about whether you had used the driverless option in the Printers App, not what your understanding of the word "driverless" is.
--
Brian.

brian_p
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Re: Konica Minolta Bizhub C552 No Color

Post by brian_p » Fri Aug 23, 2019 7:05 pm

Oh!. The printer text record declares Color=T. A possible bug in its IPP implementation?
The last part of my my remark was a little hasty. What do you get for

Code: Select all

lpoptions -p c652 -l
--
Brian.

SomeDudeInAZ
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Location: Scottsdale, AZ, USA

Re: Konica Minolta Bizhub C552 No Color

Post by SomeDudeInAZ » Sat Aug 24, 2019 6:17 pm

Here's the output

Code: Select all

$ lpoptions -p c652 -l
PaperSources/Paper Source Unit: *None LU204 LU301
Finisher/Finisher: None *FS526 FS526+JS602 FS527 FS527+JS603
CoverSheetFeeder/Post Inserter: *None PI505
KOPunch/Punch Z-Fold Unit: *None PK516 PK516-3 PK516-4 PK516-SWE4 PK517 PK517-3 PK517-4 PK517-SWE4 ZU606 ZU606-3 ZU606-4 ZU603+PK516 ZU603+PK516-3 ZU603+PK516-4
SaddleUnit/Saddle Kit: None *SD508 SD509
PrinterHDD/Hard Disk: None *HDD
Model/Model: 652 602 *552 502
Collate/Collate: False *True
InputSlot/Paper Tray: *AutoSelect Tray1 Tray2 Tray3 Tray4 LCT ManualFeed
MediaType/Paper Type: *Plain Plain(2nd) Thick1 Thick1(2nd) Thick1Plus Thick1Plus(2nd) Thick2 Thick2(2nd) Thick3 Thick3(2nd) Thick4 Thick4(2nd) Envelope Transparency Color SingleSidedOnly Letterhead Special User1 User1(2nd) User2 User2(2nd) User3 User3(2nd) User4 User4(2nd) User5 User5(2nd) User6 User6(2nd)
PageSize/Paper Size: A3 A4 A5 A6 B4 B5 B6 220mmx330mm 12x18 Tabloid Legal *Letter Statement 8x13 8.5x13 8.5x13.5 8.25x13 8.125x13.25 Executive 8K 16K EnvISOB5 EnvC5 EnvDL EnvMonarch Env10 JapanesePostCard 4x6_PostCard A3Extra A4Extra A5Extra B4Extra B5Extra TabloidExtra LetterExtra StatementExtra
Offset/Offset: *False True
OutputBin/Output Tray: Default *Tray1 Tray2 Tray3
Binding/Binding Position: *LeftBinding TopBinding RightBinding
KMDuplex/Print Type: 1Sided *2Sided
Combination/Combination: *None Booklet
Staple/Staple: *None 1Staple(Left) 1Staple(Right) 2Staples
Punch/Punch: *None 2holes 3holes 4holes
Fold/Fold: *None Stitch HalfFold TriFold ZFold1 ZFold2
FrontCoverPage/Front Cover: *None Printed Blank
FrontCoverTray/Front Cover Tray: *None Tray1 Tray2 Tray3 Tray4 LCT BypassTray
BackCoverPage/Back Cover: *None Printed Blank
BackCoverTray/Back Cover Tray: *None Tray1 Tray2 Tray3 Tray4 LCT BypassTray
PIFrontCover/Front Cover from Post Inserter: *None PITray1 PITray2
PIBackCover/Back Cover from Post Inserter: *None PITray1 PITray2
TransparencyInterleave/Transparency Interleave: *None Blank
OHPOpTray/Interleave Tray: *None Tray1 Tray2 Tray3 Tray4 LCT
GlossyMode/Glossy Mode: *False True
OriginalImageType/Original Type: *Document Photo DTP Web CAD
TextScreen/Screen (Text): *Auto Gradation Resolution HighResolution
PhotoScreen/Screen (Photo): *Auto Gradation Resolution HighResolution
PhotoSmoothing/Smoothing (Photo): *Auto None Dark Medium Light
GraphicScreen/Screen (Graphic): *Auto Gradation Resolution HighResolution
GraphicSmoothing/Smoothing (Graphic): *Auto None Dark Medium Light
TonerSave/Toner Save: *False True
String4Pt/Edge Enhancement: *False True
KMOutputMethod/Output Method: *None Secure ProofMode Box BoxPrint IDPrint SafeQ
KMSecID/Secure Print ID: *None Custom.STRING
KMSecPass/Secure Print Password: *None Custom.PASSWORD
KMBoxNumber/Box Number: *None Custom.INTEGER
KMBoxFileName/File Name: *None Custom.STRING
KMSafeQUser/SafeQ User: *<Current_User> Custom.STRING
KMSectionManagement/Account Track: *False True
KMDepCode/Department Code: *None Custom.STRING
KMAccPass/Password: *None Custom.PASSWORD
KMAuthentication/User Authentication: *False Private Server Server PSES
KMAuthServer/Authentication Server: *1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
KMAuthUser/Username: *None Custom.STRING
KMAuthPass/Password: *None Custom.PASSWORD
KMCopySecurityEnable/Copy Security: *False True
KMCopySecurityMode/Copy Security Mode: *CopyProtect StampRepeat CopyGuard PasswordCopy
KMCopySecurityPass/Password Copy - Password: *None Custom.PASSCODE
KMCopySecurityCharacters/Characters: *F1 F2 F3 F4 F5 F6 F7 F8 A1 A2 A3 A4 A5 A6 A7 A8
KMCopySecurityDateTime/Date and Time: *None Date DateTime
KMCopySecurityDateFormat/Date Format: *DATE1 DATE4 DATE2 DATE5 DATE3
KMCopySecurityTimeFormat/Time Format: *TIME1 TIME2
KMCopySecuritySerialNumber/Serial Number: *False True
KMCopySecurityDCNumber/Distribution Control Number: *False True
KMCopySecurityDCNStart/DCN Start Number: *1 Custom.INTEGER
KMCopySecurityJobNumber/Job Number: *False True
KMCopySecurityPatternAngle/Pattern Angle: 45 *0 315
KMCopySecurityPatternTextSize/Pattern Text Size: SMALL *NORMAL LARGE
KMCopySecurityPatternDensity/Pattern Density: DENSITYL1 *DENSITYN DENSITYD1
KMCopySecurityPatternContrast/Pattern Contrast: CONTRASTM2 CONTRASTM1 *CONTRASTN CONTRASTP1 CONTRASTP2
KMCopySecurityPatternOverwrite/Pattern Overwrite: *COMPOSITION1 COMPOSITION2
KMCopySecurityBackgroundPattern/Background Pattern: *TYPE1 TYPE2 TYPE3 TYPE4 TYPE5 TYPE6 TYPE7 TYPE8
KMCopySecurityPatternEmboss/Pattern Emboss: *EFFECT1 EFFECT2
KMStampDateTime/Date and Time: *None Date DateTime
KMStampDateFormat/Date Format: *DATE1 DATE4 DATE2 DATE5 DATE3
KMStampTimeFormat/Time Format: *TIME1 TIME2
KMStampPages/Pages: *ALLPAGES FIRSTPAGE
KMStampPrintPosition/Print Position: *LEFTTOP CENTERTOP RIGHTTOP LEFTCENTER CENTER RIGHTCENTER LEFTBOTTOM CENTERBOTTOM RIGHTBOTTOM
KMStampPageNumberEnable/Page Number: *False True
KMStampPNStartingPage/Starting Page: *1 Custom.INTEGER
KMStampPNStartingNumber/Starting Page Number: *1 Custom.INTEGER
KMStampPageNumberCoverMode/Cover Mode: NOTCOVER *ALLPAGES NOTFRONTCOVER
KMStampPNPrintPosition/Print Position: *LEFTTOP CENTERTOP RIGHTTOP LEFTCENTER CENTER RIGHTCENTER LEFTBOTTOM CENTERBOTTOM RIGHTBOTTOM
KMEncryption/Driver Encryption: *False True
KMEncPass/Encryption Passphrase: *None Custom.PASSCODE


brian_p
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Re: Konica Minolta Bizhub C552 No Color

Post by brian_p » Sun Aug 25, 2019 8:06 am

SomeDudeInAZ wrote:
Sat Aug 24, 2019 6:17 pm
Here's the output
Thanks.

AFAICT, there is no keyword relating to a choice of Auto Color, Full Color or Gray Scale. This would mean that these options would be unavailable in a print dialog, Your output is a consequence of querying the printer directly to get its capabilites and form a PPD. I would be tempted to submit a bug report:

https://github.com/apple/cups/issues

The PPD for the queue you set up originally does have
SelectColor/Select Color: *Auto Color Grayscale
but color output still does not seem possible. I am perplexed about this, as I am sure you are.

From the avahi-browse output
pdl=application/octet-stream,application/pdf,application/postscript,image/jpeg,image/png,image/pwg-raster,image/urf
so the printer should process a PDF sent to it directly:

Code: Select all

lp -d <either_print_queue_name> -o raw <a_PDF_with_color>
(Without the angle brackets).

There is color in the printed output?
--
Brian.

brian_p
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Re: Konica Minolta Bizhub C552 No Color

Post by brian_p » Mon Aug 26, 2019 1:55 pm

Both the c652 queue and the one you set up with Konica's PostScript PDD fail to print in colour. The reasons are likely to be different for each queue. For the c652 queue we would need attrs.txt from the command

Code: Select all

ipptool -tv ipp://Soulcatcher.local/printers/KONICA-MINOLTA-C652-Series get-printer-attributes.test > attrs.txt
to debug the issue on this queue.

The PostScript PPD has a section for SelectColor with PostScript code in it. The code contains attributes prefixed with KM. KM is unkown to the Adobe standard (which CUPS follows). You might have noticed that two-sided printing is not offered in a print dialog. That is because the PPD has KMDuplex, which is a vendor standard. You need to contact Konica Minolta to obtain a working PPD.

Being able to print from Windows demonstrates:
  • Windows printing works with a non-standard PPD.
  • The marker supplies have not run out.
--
Brian.

brian_p
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Re: Konica Minolta Bizhub C552 No Color

Post by brian_p » Tue Aug 27, 2019 12:37 pm

brian_p wrote:
Mon Aug 26, 2019 1:55 pm

The PostScript PPD has a section for SelectColor with PostScript code in it. The code contains attributes prefixed with KM. KM is unkown to the Adobe standard (which CUPS follows).
So as not to mislead users, I am backing away from this. The code for SelectColor gets applied correctly and inserted into the final PS file sent to the printer. Looking at the PS file contents could provide a clue as to the issue.
--
Brian.

SomeDudeInAZ
Level 2
Level 2
Posts: 50
Joined: Sun May 05, 2019 6:48 pm
Location: Scottsdale, AZ, USA

Re: Konica Minolta Bizhub C552 No Color

Post by SomeDudeInAZ » Tue Aug 27, 2019 1:30 pm

Sorry for the late reply. Life got in the way the past couple days.

Thank you for the help Brian. I appreciate it.

So just to reiterate, I need to get in touch with Konica Minolta. Will do.

Before I do, can you (or anyone else) point me in the right direction to get to "the final PS file sent to the printer"?

Thanks again.

For the sake of completeness, I did some more experimenting and got "nuthin". <sigh> Off to KM

And here's the "attrs.txt" file (again just to have as complete a doc set here as possible:

Code: Select all

"/usr/share/cups/ipptool/get-printer-attributes.test":
    Get-Printer-Attributes:
        attributes-charset (charset) = utf-8
        attributes-natural-language (naturalLanguage) = en
        printer-uri (uri) = ipp://Soulcatcher.local:631/printers/KONICA-MINOLTA-C652-Series
    Get printer attributes using Get-Printer-Attributes                  [FAIL]
        RECEIVED: 12762 bytes in response
        status-code = successful-ok (successful-ok)
        attributes-charset (charset) = utf-8
        attributes-natural-language (naturalLanguage) = en
        marker-change-time (integer) = 1566927304
        printer-config-change-date-time (dateTime) = 2019-08-22T07:20:57Z
        printer-config-change-time (integer) = 1566458457
        printer-current-time (dateTime) = 2019-08-27T17:36:50Z
        printer-dns-sd-name (no-value) = no-value
        printer-error-policy (nameWithoutLanguage) = retry-job
        printer-error-policy-supported (1setOf nameWithoutLanguage) = abort-job,retry-current-job,retry-job,stop-printer
        printer-icons (uri) = http://Soulcatcher.local:631/icons/KONICA-MINOLTA-C652-Series.png
        printer-is-accepting-jobs (boolean) = true
        printer-is-shared (boolean) = true
        printer-is-temporary (boolean) = false
        printer-more-info (uri) = http://Soulcatcher.local:631/printers/KONICA-MINOLTA-C652-Series
        printer-op-policy (nameWithoutLanguage) = default
        printer-state (enum) = idle
        printer-state-change-date-time (dateTime) = 2019-08-27T17:35:04Z
        printer-state-change-time (integer) = 1566927304
        printer-state-message (textWithoutLanguage) = 
        printer-state-reasons (keyword) = none
        printer-type (enum) = 8532172
        printer-up-time (integer) = 1566927410
        printer-uri-supported (uri) = ipp://Soulcatcher.local:631/printers/KONICA-MINOLTA-C652-Series
        queued-job-count (integer) = 0
        uri-authentication-supported (keyword) = requesting-user-name
        uri-security-supported (keyword) = none
        printer-name (nameWithoutLanguage) = KONICA-MINOLTA-C652-Series
        printer-location (textWithoutLanguage) = 
        printer-geo-location (unknown) = unknown
        printer-info (textWithoutLanguage) = KONICA MINOLTA C652 Series
        printer-organization (textWithoutLanguage) = 
        printer-organizational-unit (textWithoutLanguage) = 
        printer-uuid (uri) = urn:uuid:a7f38cce-9cd1-33b2-5308-570b067f76c0
        job-quota-period (integer) = 0
        job-k-limit (integer) = 0
        job-page-limit (integer) = 0
        job-sheets-default (1setOf nameWithoutLanguage) = none,none
        device-uri (uri) = dnssd://Bizhub._pdl-datastream._tcp.local/
        marker-colors (1setOf nameWithoutLanguage) = #00FFFF,#FF00FF,#FFFF00,#000000,#00FFFF,#FF00FF,#FFFF00,#000000,#000000,none,none,none,none,none,none,none,none
        marker-levels (1setOf integer) = 27,43,27,90,24,24,81,96,66,-1,90,98,76,96,98,-1,-1
        marker-names (1setOf nameWithoutLanguage) = Toner (Cyan),Toner (Magenta),Toner (Yellow),Toner (Black),Imaging Unit (Cyan),Imaging Unit (Magenta),Imaging Unit (Yellow),Drum Cartridge,Developer Cartridge,Waste Toner Box,Fusing Unit,Image Transfer Belt Unit,Transfer Roller Unit,Ozone Filter,Toner Filter,Staple Cartridge,Saddle Staple Cartridge
        marker-types (1setOf keyword) = toner,toner,toner,toner,opc,opc,opc,opc,developer,waste-toner,fuser,transfer-unit,transfer-unit,cleaner-unit,cleaner-unit,staples,staples
        document-format-supported (1setOf mimeMediaType) = application/octet-stream,application/pdf,application/postscript,application/vnd.adobe-reader-postscript,application/vnd.cups-command,application/vnd.cups-pdf,application/vnd.cups-pdf-banner,application/vnd.cups-postscript,application/vnd.cups-raster,application/vnd.cups-raw,application/x-cshell,application/x-csource,application/x-perl,application/x-shell,image/gif,image/jpeg,image/png,image/pwg-raster,image/tiff,image/urf,image/x-bitmap,image/x-photocd,image/x-portable-anymap,image/x-portable-bitmap,image/x-portable-graymap,image/x-portable-pixmap,image/x-sgi-rgb,image/x-sun-raster,image/x-xbitmap,image/x-xpixmap,image/x-xwindowdump,text/css,text/html,text/plain
        pwg-raster-document-resolution-supported (resolution) = 600dpi
        pwg-raster-document-sheet-back (keyword) = normal
        pwg-raster-document-type-supported (1setOf keyword) = adobergb-8,adobergb-16,black-1,black-8,black-16,cmyk-8,cmyk-16,rgb-8,rgb-16,sgray-1,sgray-8,sgray-16,srgb-8,srgb-16
        print-quality-default (enum) = draft
        copies-default (integer) = 1
        document-format-default (mimeMediaType) = application/octet-stream
        job-cancel-after-default (integer) = 10800
        job-hold-until-default (keyword) = no-hold
        job-priority-default (integer) = 50
        number-up-default (integer) = 1
        notify-lease-duration-default (integer) = 86400
        notify-events-default (keyword) = job-completed
        orientation-requested-default (no-value) = no-value
        printer-supply-description (1setOf nameWithoutLanguage) = Toner (Cyan),Toner (Magenta),Toner (Yellow),Toner (Black),Imaging Unit (Cyan),Imaging Unit (Magenta),Imaging Unit (Yellow),Drum Cartridge,Developer Cartridge,Waste Toner Box,Fusing Unit,Image Transfer Belt Unit,Transfer Roller Unit,Ozone Filter,Toner Filter,Staple Cartridge,Saddle Staple Cartridge
        printer-supply (1setOf octetString) = index=1;class=supplyThatIsConsumed;type=toner;unit=percent;maxcapacity=100;level=27;colorantname=#00FFFF;,index=2;class=supplyThatIsConsumed;type=toner;unit=percent;maxcapacity=100;level=43;colorantname=#FF00FF;,index=3;class=supplyThatIsConsumed;type=toner;unit=percent;maxcapacity=100;level=27;colorantname=#FFFF00;,index=4;class=supplyThatIsConsumed;type=toner;unit=percent;maxcapacity=100;level=90;colorantname=#000000;,index=5;class=supplyThatIsConsumed;type=opc;unit=percent;maxcapacity=100;level=24;colorantname=#00FFFF;,index=6;class=supplyThatIsConsumed;type=opc;unit=percent;maxcapacity=100;level=24;colorantname=#FF00FF;,index=7;class=supplyThatIsConsumed;type=opc;unit=percent;maxcapacity=100;level=81;colorantname=#FFFF00;,index=8;class=supplyThatIsConsumed;type=opc;unit=percent;maxcapacity=100;level=96;colorantname=#000000;,index=9;class=supplyThatIsConsumed;type=developer;unit=percent;maxcapacity=100;level=66;colorantname=#000000;,index=10;class=receptacleThatIsFilled;type=wasteToner;unit=percent;maxcapacity=100;level=-1;colorantname=none;,index=11;class=supplyThatIsConsumed;type=fuser;unit=percent;maxcapacity=100;level=90;colorantname=none;,index=12;class=supplyThatIsConsumed;type=transferUnit;unit=percent;maxcapacity=100;level=98;colorantname=none;,index=13;class=supplyThatIsConsumed;type=transferUnit;unit=percent;maxcapacity=100;level=76;colorantname=none;,index=14;class=supplyThatIsConsumed;type=cleanerUnit;unit=percent;maxcapacity=100;level=96;colorantname=none;,index=15;class=supplyThatIsConsumed;type=cleanerUnit;unit=percent;maxcapacity=100;level=98;colorantname=none;,index=16;class=supplyThatIsConsumed;type=staples;unit=percent;maxcapacity=100;level=-1;colorantname=none;,index=17;class=supplyThatIsConsumed;type=staples;unit=percent;maxcapacity=100;level=-1;colorantname=none;
        color-supported (boolean) = true
        pages-per-minute (integer) = 65
        pages-per-minute-color (integer) = 65
        print-quality-supported (enum) = normal
        printer-make-and-model (textWithoutLanguage) = KONICA MINOLTA 652/602SeriesPS(P) BEU v1.5
        media-default (keyword) = na_letter_8.5x11in
        media-supported (1setOf keyword) = iso_a3_297x420mm,iso_a4_210x297mm,iso_a5_148x210mm,iso_a6_105x148mm,jis_b4_257x364mm,jis_b5_182x257mm,jis_b6_128x182mm,om_220mmx-330mm_220.13x329.85mm,oe_12x18in_12x18in,na_ledger_11x17in,na_legal_8.5x14in,na_letter_8.5x11in,na_invoice_5.5x8.5in,na_govt-legal_8x13in,oe_8.5x13in_8.5x13in,custom_8.5x13.5in_8.5x13.5in,custom_8.25x13in_8.25x13in,custom_206.38x336.55mm_206.38x336.55mm,na_executive_7.25x10.5in,om_8-k_269.88x389.82mm,om_16-k_195.09x269.88mm,om_env-isob-5_176.04x250.12mm,iso_c5_162x229mm,iso_dl_110x220mm,na_monarch_3.875x7.5in,na_number-10_4.125x9.5in,om_japanese-post-card_100.19x147.81mm,oe_4x6in_4x6in,iso_a3-extra_322x445mm,iso_a4-extra_235.5x322.3mm,iso_a5-extra_174x235mm,om_b-4-extra_262.11x369.01mm,om_b-5-extra_186.97x262.11mm,om_tabloid-extra_284.34x436.74mm,na_letter-extra_9.5x12in,om_statement-extra_144.64x220.84mm
        media-source-supported (1setOf keyword) = auto,tray-1,tray-2,tray-3,tray-4,lct,manual-feed
        media-type-supported (1setOf keyword) = stationery,stationery,thick-1,thick-1(-2nd),thick-1-plus,thick-1-plus(-2nd),thick-2,thick-2(-2nd),thick-3,thick-3(-2nd),thick-4,thick-4(-2nd),envelope,transparency,color,single-sided-only,stationery-letterhead,special,user-1,user-1(-2nd),user-2,user-2(-2nd),user-3,user-3(-2nd),user-4,user-4(-2nd),user-5,user-5(-2nd),user-6,user-6(-2nd)
        media-bottom-margin-supported (1setOf integer) = 423,247
        media-left-margin-supported (1setOf integer) = 423,247
        media-right-margin-supported (1setOf integer) = 423,247
        media-top-margin-supported (1setOf integer) = 423,247
        output-bin-supported (1setOf keyword) = default,tray-1,tray-2,tray-3
        output-bin-default (keyword) = tray-1
        print-color-mode-supported (1setOf keyword) = monochrome,color
        print-color-mode-default (keyword) = color
        pwg-raster-document-type-supported (1setOf keyword) = black_1,sgray_8,srgb_8
        printer-resolution-default (resolution) = 600dpi
        printer-resolution-supported (resolution) = 600dpi
        pwg-raster-document-resolution-supported (resolution) = 600dpi
        sides-supported (keyword) = one-sided
        sides-default (keyword) = one-sided
        printer-commands (1setOf keyword) = AutoConfigure,Clean,PrintSelfTestPage
        port-monitor (nameWithoutLanguage) = none
        port-monitor-supported (1setOf nameWithoutLanguage) = none,tbcp
        finishings-supported (enum) = none
        finishings-default (enum) = none
        charset-configured (charset) = utf-8
        charset-supported (1setOf charset) = us-ascii,utf-8
        compression-supported (1setOf keyword) = none,gzip
        copies-supported (rangeOfInteger) = 1-9999
        cups-version (textWithoutLanguage) = 2.2.7
        generated-natural-language-supported (naturalLanguage) = en-us
        ipp-features-supported (keyword) = subscription-object
        ipp-versions-supported (1setOf keyword) = 1.0,1.1,2.0,2.1
        ippget-event-life (integer) = 15
        job-cancel-after-supported (rangeOfInteger) = 0-2147483647
        job-creation-attributes-supported (1setOf keyword) = copies,finishings,ipp-attribute-fidelity,job-hold-until,job-name,job-priority,job-sheets,media,media-col,multiple-document-handling,number-up,output-bin,orientation-requested,page-ranges,print-color-mode,print-quality,printer-resolution,sides
        job-hold-until-supported (1setOf keyword) = no-hold,indefinite,day-time,evening,night,second-shift,third-shift,weekend
        job-ids-supported (boolean) = true
        job-k-octets-supported (rangeOfInteger) = 0-25667552
        job-priority-supported (integer) = 100
        job-settable-attributes-supported (1setOf keyword) = copies,finishings,job-hold-until,job-name,job-priority,media,media-col,multiple-document-handling,number-up,output-bin,orientation-requested,page-ranges,print-color-mode,print-quality,printer-resolution,sides
        job-sheets-supported (1setOf nameWithoutLanguage) = none,classified,confidential,form,secret,standard,topsecret,unclassified
        jpeg-k-octets-supported (rangeOfInteger) = 0-25667552
        jpeg-x-dimension-supported (rangeOfInteger) = 0-65535
        jpeg-y-dimension-supported (rangeOfInteger) = 1-65535
        media-col-supported (1setOf keyword) = media-bottom-margin,media-left-margin,media-right-margin,media-size,media-source,media-top-margin,media-type
        multiple-document-handling-supported (1setOf keyword) = separate-documents-uncollated-copies,separate-documents-collated-copies
        multiple-document-jobs-supported (boolean) = true
        multiple-operation-time-out (integer) = 300
        multiple-operation-time-out-action (keyword) = process-job
        natural-language-configured (naturalLanguage) = en-us
        notify-attributes-supported (1setOf keyword) = printer-state-change-time,notify-lease-expiration-time,notify-subscriber-user-name
        notify-lease-duration-supported (rangeOfInteger) = 0-2147483647
        notify-max-events-supported (integer) = 100
        notify-events-supported (1setOf keyword) = job-completed,job-config-changed,job-created,job-progress,job-state-changed,job-stopped,printer-added,printer-changed,printer-config-changed,printer-deleted,printer-finishings-changed,printer-media-changed,printer-modified,printer-restarted,printer-shutdown,printer-state-changed,printer-stopped,server-audit,server-restarted,server-started,server-stopped
        notify-pull-method-supported (keyword) = ippget
        notify-schemes-supported (1setOf keyword) = dbus,mailto,rss
        number-up-supported (1setOf integer) = 1,2,4,6,9,16
        operations-supported (1setOf enum) = Print-Job,Validate-Job,Create-Job,Send-Document,Cancel-Job,Get-Job-Attributes,Get-Jobs,Get-Printer-Attributes,Hold-Job,Release-Job,Pause-Printer,Resume-Printer,Purge-Jobs,Set-Printer-Attributes,Set-Job-Attributes,Get-Printer-Supported-Values,Create-Printer-Subscriptions,Create-Job-Subscriptions,Get-Subscription-Attributes,Get-Subscriptions,Renew-Subscription,Cancel-Subscription,Get-Notifications,Enable-Printer,Disable-Printer,Hold-New-Jobs,Release-Held-New-Jobs,Cancel-Jobs,Cancel-My-Jobs,Close-Job,CUPS-Get-Default,CUPS-Get-Printers,CUPS-Add-Modify-Printer,CUPS-Delete-Printer,CUPS-Get-Classes,CUPS-Add-Modify-Class,CUPS-Delete-Class,CUPS-Accept-Jobs,CUPS-Reject-Jobs,CUPS-Set-Default,CUPS-Get-Devices,CUPS-Get-PPDs,CUPS-Move-Job,CUPS-Authenticate-Job,CUPS-Get-PPD,CUPS-Get-Document,Restart-Job
        orientation-requested-supported (1setOf enum) = portrait,landscape,reverse-landscape,reverse-portrait
        page-ranges-supported (boolean) = true
        pdf-k-octets-supported (rangeOfInteger) = 0-25667552
        pdf-versions-supported (1setOf keyword) = adobe-1.2,adobe-1.3,adobe-1.4,adobe-1.5,adobe-1.6,adobe-1.7,iso-19005-1_2005,iso-32000-1_2008,pwg-5102.3
        pdl-override-supported (keyword) = attempted
        printer-get-attributes-supported (keyword) = document-format
        printer-op-policy-supported (1setOf nameWithoutLanguage) = authenticated,default,kerberos
        printer-settable-attributes-supported (1setOf keyword) = printer-geo-location,printer-info,printer-location,printer-organization,printer-organizational-unit
        server-is-sharing-printers (boolean) = true
        which-jobs-supported (1setOf keyword) = completed,not-completed,aborted,all,canceled,pending,pending-held,processing,processing-stopped
        "media-type-supported": Bad keyword value "thick-1(-2nd)" - invalid character (RFC 2911 section 4.1.3).
        "media-type-supported": Bad keyword value "thick-1-plus(-2nd)" - invalid character (RFC 2911 section 4.1.3).
        "media-type-supported": Bad keyword value "thick-2(-2nd)" - invalid character (RFC 2911 section 4.1.3).
        "media-type-supported": Bad keyword value "thick-3(-2nd)" - invalid character (RFC 2911 section 4.1.3).
        "media-type-supported": Bad keyword value "thick-4(-2nd)" - invalid character (RFC 2911 section 4.1.3).
        "media-type-supported": Bad keyword value "user-1(-2nd)" - invalid character (RFC 2911 section 4.1.3).
        "media-type-supported": Bad keyword value "user-2(-2nd)" - invalid character (RFC 2911 section 4.1.3).
        "media-type-supported": Bad keyword value "user-3(-2nd)" - invalid character (RFC 2911 section 4.1.3).
        "media-type-supported": Bad keyword value "user-4(-2nd)" - invalid character (RFC 2911 section 4.1.3).
        "media-type-supported": Bad keyword value "user-5(-2nd)" - invalid character (RFC 2911 section 4.1.3).
        "media-type-supported": Bad keyword value "user-6(-2nd)" - invalid character (RFC 2911 section 4.1.3).
        Duplicate "pwg-raster-document-type-supported" attribute in printer-attributes-tag group
        Duplicate "pwg-raster-document-resolution-supported" attribute in printer-attributes-tag group
        

brian_p
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Posts: 704
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Re: Konica Minolta Bizhub C552 No Color

Post by brian_p » Tue Aug 27, 2019 3:48 pm

SomeDudeInAZ wrote:
Tue Aug 27, 2019 1:30 pm
Sorry for the late reply. Life got in the way the past couple days.

Thank you for the help Brian. I appreciate it.

So just to reiterate, I need to get in touch with Konica Minolta. Will do.
The machine you have isn't exactly a low-end consumer product. Going the extra mile should be par for the course for them.
Before I do, can you (or anyone else) point me in the right direction to get to "the final PS file sent to the printer"?
The Konica PPD I have has
*NickName: "KONICA MINOLTA C652SeriesPS(P)"
in it.

Like me, you should have a Konica PPD in etc/cups/ppd when you set up a print queue.

Now (as root):

Code: Select all

cupsfilter -p /etc/cups/ppd/<your_konica_ppd>-m printer/foo -e -o SelectColor=Color <any_file_with_colour> > out-colour.ps

and

Code: Select all

cupsfilter -p /etc/cups/ppd/<your_konica_ppd> -m printer/foo -e -o SelectColor=Grayscale <any_file_with_colour> > out-gray.ps

The two files should be identical when viewed but they carry information about whether to print in colour or not. To see the difference after both of these commands are executed:

Code: Select all

diff out-colour.ps out-gray.ps
Getting your output would be appreciated.

The point about your machine is that it is a PS and PDF device. Either file type sent directly sent to it should just print correctly. I gave you advice about a PDF file, but you did not respond.
--
Brian.

SomeDudeInAZ
Level 2
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Posts: 50
Joined: Sun May 05, 2019 6:48 pm
Location: Scottsdale, AZ, USA

Re: Konica Minolta Bizhub C552 No Color

Post by SomeDudeInAZ » Tue Aug 27, 2019 4:56 pm

Sorry about that Brian. I did try that (this morning) after I saw that you had stepped away. That was a part of what I meant about "experimenting".

I also changed a whole bunch of settings on the printer (just in case). Also, the problem existed in Linux Mint mate, xfce, lmde, and peppermint. I will try your other suggestions this afternoon/evening when I get back to the office.

I'll post the results. Tomorrow (28 Aug) I'll have the chance to talk to KM.

SomeDudeInAZ
Level 2
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Posts: 50
Joined: Sun May 05, 2019 6:48 pm
Location: Scottsdale, AZ, USA

Re: Konica Minolta Bizhub C552 No Color

Post by SomeDudeInAZ » Wed Aug 28, 2019 11:49 am

OK, so here's the output...

The diff command showed no differences. For completeness I'm attaching the pdf I printed and the terminal output of the cupsfilter commands.

The actual ps files are included here as compressed files as they're too big otherwise, including to put in as code blocks.

One interesting point I noted in the terminal output was this line:
DEBUG: Switching to Poppler's pdftops instead of Ghostscript for Brother, Minolta, Konica Minolta, Dell, and Apple LaserWriter 12/640 to work around bugs in the printer's PS interpreters

Do you know of a way to force it to use ghostscript (just for grins - might as well try...)

Terminal output for colour:

Code: Select all

$ sudo cupsfilter -p /etc/cups/ppd/KONICA-MINOLTA-C652-Series.ppd -m printer/foo -e -o SelectColor=Color /home/theadmin/Desktop/printer-test.pdf > out-colour.ps
cupsfilter: File "/usr/lib/cups/filter/KMbeuEmpPS.pl" permissions OK (040755/uid=0/gid=0).
cupsfilter: File "/usr/lib/cups/filter/commandtops" permissions OK (040755/uid=0/gid=0).
DEBUG: argv[0]="cupsfilter"
DEBUG: argv[1]="1"
DEBUG: argv[2]="root"
DEBUG: argv[3]="printer-test.pdf"
DEBUG: argv[4]="1"
DEBUG: argv[5]="SelectColor=Color"
DEBUG: argv[6]="/home/theadmin/Desktop/printer-test.pdf"
DEBUG: envp[0]="<CFProcessPath>"
DEBUG: envp[1]="CONTENT_TYPE=application/pdf"
DEBUG: envp[2]="CUPS_DATADIR=/usr/share/cups"
DEBUG: envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
DEBUG: envp[4]="CUPS_SERVERBIN=/usr/lib/cups"
DEBUG: envp[5]="CUPS_SERVERROOT=/etc/cups"
DEBUG: envp[6]="LANG=en_US.UTF8"
DEBUG: envp[7]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
DEBUG: envp[8]="PPD=/etc/cups/ppd/KONICA-MINOLTA-C652-Series.ppd"
DEBUG: envp[9]="PRINTER_INFO=cupsfilter"
DEBUG: envp[10]="PRINTER_LOCATION=Unknown"
DEBUG: envp[11]="PRINTER=cupsfilter"
DEBUG: envp[12]="RIP_MAX_CACHE=128m"
DEBUG: envp[13]="USER=root"
DEBUG: envp[14]="CHARSET=utf-8"
DEBUG: envp[15]="FINAL_CONTENT_TYPE=application/vnd.cups-postscript"
INFO: pdftopdf (PID 2498) started.
INFO: pdftops (PID 2499) started.
INFO: KMbeuEmpPS.pl (PID 2500) started.
DEBUG: pdftops - copying to temp print file "/tmp/009c35d6adc25"
DEBUG: pdftopdf: Last filter determined by the PPD: KMbeuEmpPS.pl; FINAL_CONTENT_TYPE: application/vnd.cups-postscript => pdftopdf will not log pages in page_log.
INFO: pdftopdf (PID 2498) exited with no errors.
DEBUG: Printer make and model: KONICA MINOLTA KONICA MINOLTA 652/602
DEBUG: Switching to Poppler's pdftops instead of Ghostscript for Brother, Minolta, Konica Minolta, Dell, and Apple LaserWriter 12/640 to work around bugs in the printer's PS interpreters
DEBUG: Running command line for pstops: pstops 1 root printer-test.pdf 1 SelectColor=Color
DEBUG: Using image rendering resolution 600 dpi
DEBUG: Running command line for pdftops: pdftops -level3 -origpagesizes -nocenter -r 600 /tmp/009c35d6adc25 -
DEBUG: Started filter pdftops (PID 2501)
DEBUG: Started filter pstops (PID 2502)
DEBUG: PID 2501 (pdftops) exited with no errors.
DEBUG: Page = 612x792; 12,12 to 600,780
DEBUG: slow_collate=0, slow_duplex=0, slow_order=0
DEBUG: Before copy_comments - %!PS-Adobe-3.0
DEBUG: %!PS-Adobe-3.0
DEBUG: %Produced by poppler pdftops version: 0.62.0 (http://poppler.freedesktop.org)
DEBUG: %%Creator: Writer
DEBUG: %%LanguageLevel: 3
DEBUG: %%DocumentSuppliedResources: (atend)
DEBUG: %%DocumentMedia: Letter 612 792 0 () ()
DEBUG: %%BoundingBox: 0 0 612 792
DEBUG: %%Pages: 1
DEBUG: %%EndComments
DEBUG: Before copy_prolog - %%BeginProlog
DEBUG: Before copy_setup - %%BeginSetup
DEBUG: Before page loop - %%Page: 1 1
DEBUG: Copying page 1...
DEBUG: pagew = 588.0, pagel = 768.0
DEBUG: bboxx = 0, bboxy = 0, bboxw = 612, bboxl = 792
DEBUG: PageLeft = 12.0, PageRight = 600.0
DEBUG: PageTop = 780.0, PageBottom = 12.0
DEBUG: PageWidth = 612.0, PageLength = 792.0
DEBUG: Wrote 1 pages...
DEBUG: PID 2502 (pstops) exited with no errors.
INFO: pdftops (PID 2499) exited with no errors.
INFO: KMbeuEmpPS.pl (PID 2500) exited with no errors.
Terminal output for grayscale

Code: Select all

$ sudo cupsfilter -p /etc/cups/ppd/KONICA-MINOLTA-C652-Series.ppd -m printer/foo -e -o SelectColor=Grayscale /home/theadmin/Desktop/printer-test.pdf > out-gray.ps
cupsfilter: File "/usr/lib/cups/filter/KMbeuEmpPS.pl" permissions OK (040755/uid=0/gid=0).
cupsfilter: File "/usr/lib/cups/filter/commandtops" permissions OK (040755/uid=0/gid=0).
DEBUG: argv[0]="cupsfilter"
DEBUG: argv[1]="1"
DEBUG: argv[2]="root"
DEBUG: argv[3]="printer-test.pdf"
DEBUG: argv[4]="1"
DEBUG: argv[5]="SelectColor=Grayscale"
DEBUG: argv[6]="/home/theadmin/Desktop/printer-test.pdf"
DEBUG: envp[0]="<CFProcessPath>"
DEBUG: envp[1]="CONTENT_TYPE=application/pdf"
DEBUG: envp[2]="CUPS_DATADIR=/usr/share/cups"
DEBUG: envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
DEBUG: envp[4]="CUPS_SERVERBIN=/usr/lib/cups"
DEBUG: envp[5]="CUPS_SERVERROOT=/etc/cups"
DEBUG: envp[6]="LANG=en_US.UTF8"
DEBUG: envp[7]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
DEBUG: envp[8]="PPD=/etc/cups/ppd/KONICA-MINOLTA-C652-Series.ppd"
DEBUG: envp[9]="PRINTER_INFO=cupsfilter"
DEBUG: envp[10]="PRINTER_LOCATION=Unknown"
DEBUG: envp[11]="PRINTER=cupsfilter"
DEBUG: envp[12]="RIP_MAX_CACHE=128m"
DEBUG: envp[13]="USER=root"
DEBUG: envp[14]="CHARSET=utf-8"
DEBUG: envp[15]="FINAL_CONTENT_TYPE=application/vnd.cups-postscript"
INFO: pdftopdf (PID 2692) started.
INFO: pdftops (PID 2693) started.
INFO: KMbeuEmpPS.pl (PID 2694) started.
DEBUG: pdftops - copying to temp print file "/tmp/00a855d6cd90a"
DEBUG: pdftopdf: Last filter determined by the PPD: KMbeuEmpPS.pl; FINAL_CONTENT_TYPE: application/vnd.cups-postscript => pdftopdf will not log pages in page_log.
INFO: pdftopdf (PID 2692) exited with no errors.
DEBUG: Printer make and model: KONICA MINOLTA KONICA MINOLTA 652/602
DEBUG: Switching to Poppler's pdftops instead of Ghostscript for Brother, Minolta, Konica Minolta, Dell, and Apple LaserWriter 12/640 to work around bugs in the printer's PS interpreters
DEBUG: Running command line for pstops: pstops 1 root printer-test.pdf 1 SelectColor=Grayscale
DEBUG: Using image rendering resolution 600 dpi
DEBUG: Running command line for pdftops: pdftops -level3 -origpagesizes -nocenter -r 600 /tmp/00a855d6cd90a -
DEBUG: Started filter pdftops (PID 2695)
DEBUG: Started filter pstops (PID 2696)
DEBUG: PID 2695 (pdftops) exited with no errors.
DEBUG: Page = 612x792; 12,12 to 600,780
DEBUG: slow_collate=0, slow_duplex=0, slow_order=0
DEBUG: Before copy_comments - %!PS-Adobe-3.0
DEBUG: %!PS-Adobe-3.0
DEBUG: %Produced by poppler pdftops version: 0.62.0 (http://poppler.freedesktop.org)
DEBUG: %%Creator: Writer
DEBUG: %%LanguageLevel: 3
DEBUG: %%DocumentSuppliedResources: (atend)
DEBUG: %%DocumentMedia: Letter 612 792 0 () ()
DEBUG: %%BoundingBox: 0 0 612 792
DEBUG: %%Pages: 1
DEBUG: %%EndComments
DEBUG: Before copy_prolog - %%BeginProlog
DEBUG: Before copy_setup - %%BeginSetup
DEBUG: Before page loop - %%Page: 1 1
DEBUG: Copying page 1...
DEBUG: pagew = 588.0, pagel = 768.0
DEBUG: bboxx = 0, bboxy = 0, bboxw = 612, bboxl = 792
DEBUG: PageLeft = 12.0, PageRight = 600.0
DEBUG: PageTop = 780.0, PageBottom = 12.0
DEBUG: PageWidth = 612.0, PageLength = 792.0
DEBUG: Wrote 1 pages...
DEBUG: PID 2696 (pstops) exited with no errors.
INFO: pdftops (PID 2693) exited with no errors.
INFO: KMbeuEmpPS.pl (PID 2694) exited with no errors.
Attachments
out-colour.ps.tar.gz
(13.93 KiB) Downloaded 7 times
out-gray.ps.tar.gz
(13.93 KiB) Downloaded 7 times
printer-test.pdf
(9.83 KiB) Downloaded 6 times

SomeDudeInAZ
Level 2
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Posts: 50
Joined: Sun May 05, 2019 6:48 pm
Location: Scottsdale, AZ, USA

Re: Konica Minolta Bizhub C552 No Color

Post by SomeDudeInAZ » Wed Aug 28, 2019 12:46 pm

PS - just called the service company so we'll see what they say too

brian_p
Level 5
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Posts: 704
Joined: Thu Jan 17, 2019 9:20 am

Re: Konica Minolta Bizhub C552 No Color

Post by brian_p » Wed Aug 28, 2019 1:42 pm

SomeDudeInAZ wrote:
Wed Aug 28, 2019 11:49 am
OK, so here's the output...
Great. There is everything needed to follow in your footsteps.
The diff command showed no differences. For completeness I'm attaching the pdf I printed and the terminal output of the cupsfilter commands.
This is what I got for the diff command:

Code: Select all

~$ diff out-colour.ps out-gray.ps
642c642
< %%BeginFeature: *SelectColor Color
---
> %%BeginFeature: *SelectColor Grayscale
644,646c644,646
<  <</ProcessColorModel /DeviceCMYK>> setpagedevice
<  << /KMColorSelect 2 >> /KMOptions /ProcSet findresource /setKMoptions get exec
<  << /DriverColorSelect 0 >> /KMOptions /ProcSet findresource /setKMoptions get exec
---
>  <</ProcessColorModel /DeviceGray>> setpagedevice
>  << /KMColorSelect 0 >> /KMOptions /ProcSet findresource /setKMoptions get exec
>  << /DriverColorSelect 1 >> /KMOptions /ProcSet findresource /setKMoptions get exec
Your two files are identical and, viewing then with the less utility, they both have

Code: Select all

 <</ProcessColorModel /DeviceGray>> setpagedevice                                                                         
 << /KMColorSelect 0 >> /KMOptions /ProcSet findresource /setKMoptions get exec                                           
 << /DriverColorSelect 1 >> /KMOptions /ProcSet findresource /setKMoptions get exec
We now know that it is possibly a printing system issue - not a problem with the printer. However, the one place we may not be in step is with the PPDs we are using. A PPD compresses very well with gzip, so it wouldn't be a bad idea to send it here.
The actual ps files are included here as compressed files as they're too big otherwise, including to put in as code blocks.
I am attaching my out-colour.ps. Print it using the -o raw option I gave previously. It's printed in colour?
One interesting point I noted in the terminal output was this line:
DEBUG: Switching to Poppler's pdftops instead of Ghostscript for Brother, Minolta, Konica Minolta, Dell, and Apple LaserWriter 12/640 to work around bugs in the printer's PS interpreters

Do you know of a way to force it to use ghostscript (just for grins - might as well try...)
You have anticipated my next suggestion. :D Add

Code: Select all

-o pdftops-renderer=gs
to the cupsfilter command line.
Attachments
out-colour.ps.gz
(13.58 KiB) Downloaded 8 times
--
Brian.

SomeDudeInAZ
Level 2
Level 2
Posts: 50
Joined: Sun May 05, 2019 6:48 pm
Location: Scottsdale, AZ, USA

Re: Konica Minolta Bizhub C552 No Color

Post by SomeDudeInAZ » Thu Aug 29, 2019 12:58 pm

Sorry for the delay, we had a major storm yesterday evening/night (thunderbolts and lightning very very frightening kinda stuff) so I shut the system down. Turned out to be a good idea...

Anyway I'll do more after noon local time today. I wanted to be sure to update you.

But...before I shut the system down I had to log into windows for something and ran a test. The printer worked perfectly when I printed from windows using the PCL driver. When I printed the same doc using the PS driver it didn't (not all the colors came thru). Granted this was an old driver but still.

So doing some additional hunting I found on Konica's EU support site an updated set of ppd files for linux dated 20 Aug 2019 (ver 1.20).

On the US support site the latest I could get (and installed) was version 1.17 from 2018.

I'll be back later then with more info for you.

PS - I really do appreciate your help on this. If you're ever in Phoenix hit me up and I'll buy you a beer (or other beverage of your choice :wink: )

SomeDudeInAZ
Level 2
Level 2
Posts: 50
Joined: Sun May 05, 2019 6:48 pm
Location: Scottsdale, AZ, USA

Re: [Mostly SOLVED] Konica Minolta Bizhub C552 No Color

Post by SomeDudeInAZ » Fri Sep 06, 2019 8:24 pm

It started working and I have no idea why.

I had the printer serviced (just a cleaning and other routine "stuff") and the tech "threatened it" - we were talking replacement with a new printer...

I finally had the chance to sit at the keyboard on this today and
  • Removed all the installed printers through the GUI.
  • Installed the latest Mint updates (which included a kernel update)
  • Rebooted
  • Made sure that all the ppd files and anything else in cups was cleaned out
  • Decided to use the web based CUPS interface (localhost:631/printers/)
  • Discover Printer
  • Add PPD file (the older 1.17 US version)
  • Color (mostly) works :shock: :?:
I still don't trust it, so I'll have some additional experimenting to do.

Remaining issues to track on my end...that I know of
Libre Office won't print RED text (but red in a graphic is fine)
no duplexing

Thank you again brian. I'll start another thread with updates when I have more to report

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