Canon MB5450 : print only 1 page

[lynkowsky]

Hello,
Until last week, I was using Mint 18.3. My printer was working perfectly fine.
I have just installed (not upgraded : new installation) Mint 20 Cinnamon.
I have installed the drivers for my printer (cnijfilter2-5.40-1). It prints, but only 1 page. There is not any error message. Printing, it just stops (many many tries !).
My printer : Canon Maxify MB5450

I have tried and print from libreoffice and from Xreader : same problem.
I have tried and installed cups-backend-bjnp : same problem
When I print the printer test page, I can read "driverless".

Cannot found anything similar via google search. So, I am quite lost. Please help (about me : I can use the terminal, I can solve many problems via google search, but I am far to be an expert).
Thanks

[lynkowsky]

Probably better with my system info

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System:
  Kernel: 5.4.0-58-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Cinnamon 4.6.7 wm: muffin 4.6.3 dm: LightDM 1.30.0 
  Distro: Linux Mint 20 Ulyana base: Ubuntu 20.04 focal 
Machine:
  Type: Desktop System: Gigabyte product: N/A v: N/A serial: <filter> 
  Mobo: Gigabyte model: H110M-S2H-CF v: x.x serial: <filter> 
  UEFI: American Megatrends v: F4 date: 03/16/2016 
CPU:
  Topology: Dual Core model: Intel Core i3-6100 bits: 64 type: MT MCP 
  arch: Skylake-S rev: 3 L2 cache: 3072 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 29598 
  Speed: 800 MHz min/max: 800/3700 MHz Core speeds (MHz): 1: 800 2: 800 
  3: 800 4: 800 
Graphics:
  Device-1: Intel HD Graphics 530 vendor: Gigabyte driver: i915 v: kernel 
  bus ID: 00:02.0 chip ID: 8086:1912 
  Display: x11 server: X.Org 1.20.8 driver: modesetting unloaded: fbdev,vesa 
  resolution: 1280x1024~60Hz 
  OpenGL: renderer: Mesa Intel HD Graphics 530 (SKL GT2) v: 4.6 Mesa 20.0.8 
  direct render: Yes 
Audio:
  Device-1: Intel 100 Series/C230 Series Family HD Audio vendor: Gigabyte 
  driver: snd_hda_intel v: kernel bus ID: 00:1f.3 chip ID: 8086:a170 
  Device-2: Microdia Camera type: USB driver: snd-usb-audio,uvcvideo 
  bus ID: 1-7:3 chip ID: 0c45:6340 
  Sound Server: ALSA v: k5.4.0-58-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Gigabyte driver: r8169 v: kernel port: e000 bus ID: 01:00.0 
  chip ID: 10ec:8168 
  IF: enp1s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Drives:
  Local Storage: total: 931.51 GiB used: 819.63 GiB (88.0%) 
  ID-1: /dev/sda vendor: Seagate model: ST1000DM003-1SB102 size: 931.51 GiB 
  speed: 6.0 Gb/s rotation: 7200 rpm serial: <filter> rev: CC43 scheme: GPT 
Partition:
  ID-1: / size: 915.40 GiB used: 819.62 GiB (89.5%) fs: ext4 dev: /dev/sda2 
Sensors:
  System Temperatures: cpu: 42.0 C mobo: 29.8 C 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/gezakovacs-ppa-focal.list 
  1: deb http://ppa.launchpad.net/gezakovacs/ppa/ubuntu focal main
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://mirror6.layerjet.com/linuxmint/packages ulyana main upstream import backport
  2: deb http://mirror.plusserver.com/ubuntu/ubuntu focal main restricted universe multiverse
  3: deb http://mirror.plusserver.com/ubuntu/ubuntu focal-updates main restricted universe multiverse
  4: deb http://mirror.plusserver.com/ubuntu/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
  Active apt repos in: /etc/apt/sources.list.d/spotify.list 
  1: deb http://repository.spotify.com stable non-free
Info:
  Processes: 242 Uptime: 1h 56m Memory: 11.58 GiB used: 2.78 GiB (24.0%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38 

And when I print the page test of the printer, I read : "Canon MB5400 series, driverless, cups-filter" and "Driver : drvless.ppd".

[brian_p]

Hello,
Until last week, I was using Mint 18.3. My printer was working perfectly fine.
I have just installed (not upgraded : new installation) Mint 20 Cinnamon.
I have installed the drivers for my printer (cnijfilter2-5.40-1). It prints, but only 1 page. There is not any error message. Printing, it just stops (many many tries !).
My printer : Canon Maxify MB5450

Which one do you mean?

• The document is multi-page. Only the first page is printed.

• n copies of a certain page is needed. Only one is printed.

[lynkowsky]

This morning, I did only test "The document is multi page, only the first page is printed.".

But, as you ask for it, I've tested now "n copies of a certain page". Does not work too : only 1 page is printed.

[brian_p]

Please provide

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ls -l /etc/cups/ppd

[lynkowsky]

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total 12
-rw-r----- 1 root lp 10897 déc.  14 11:52 Canon_MB5400_series.ppd

And thanks for helping

[brian_p]

Now give:

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 sudo grep "*PCFileName" /etc/cups/ppd/Canon_MB5400_series.ppd

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 sudo grep "*NickName" /etc/cups/ppd/Canon_MB5400_series.ppd

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 sudo grep "*cupsManualCopies" /etc/cups/ppd/Canon_MB5400_series.ppd

[lynkowsky]

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*PCFileName: "drvless.ppd"

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*NickName: "Canon MB5400 series, driverless, cups-filters 1.27.4"

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*cupsManualCopies: true

[SMG]

I'm not sure how a fresh installation could have your drive so full already, but system performance can be negatively impacted by a full root partition. That might be a factor in this issue.

Partition:
ID-1: / size: 915.40 GiB used: 819.62 GiB (89.5%) fs: ext4 dev: /dev/sda2

[lynkowsky]

I'm not sure how a fresh installation could have your drive so full already, but system performance can be negatively impacted by a full root partition. That might be a factor in this issue.

Partition:
ID-1: / size: 915.40 GiB used: 819.62 GiB (89.5%) fs: ext4 dev: /dev/sda2

I have a copy of the saves of my second computer on this computer.Root and files are on the same partition.

[brian_p]

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*cupsManualCopies: true

Edit the PPD to have

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*cupsManualCopies: True

and restart the cups daemon with

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systemctl restart cups

This should possibly fix the second issue. I wouldn't expect the change to affect the issue you are concerned about, but let's see.

[SMG]

I can see from the inxi results you only have the one partition, but you are getting close to the point you will not be able to log in to Mint because your root partition is so full. That fullness could be contributing to this issue.

When an operating system starts, there are a number of temporary files which are created and deleted as processes start and end. There needs to be room for those files. I do not know if that is the reason you are only getting one page, but it could be a factor.

[lynkowsky]

Edit the PPD to have

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*cupsManualCopies: True

and restart the cups daemon with

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systemctl restart cups

When I restart the cups daemon and look at the PPD,, cupsManualCopies comeback to "true"
I still cannot print a several pages document. I still cannot print several copies of 1 page.

I do not know if that is the reason you are only getting one page, but it could be a factor.

OK, let's see if this is the problem. Disk cleaned. Computer restarted. Nothing changes (but my computer seems to use less ressources, thanks for the advice)

[brian_p]

Edit the PPD to have

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*cupsManualCopies: True

and restart the cups daemon with

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systemctl restart cups

When I restart the cups daemon and look at the PPD,, cupsManualCopies comeback to "true"

Your Canon_MB5400_series print queue has been set up and is managed by cups-browsed and cups-browsed has regenerated the PPD. You could try without restarting cups. "true" is incorrect. Binary options in PPDs are case-sensitive and the Adobe PPD standard specifies "True". "true" is a bug that is fixed in a later version of cups-filters.

I still cannot print a several pages document. I still cannot print several copies of 1 page.

We can set up and manage our own queue:

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lpadmin -p testcanon -v URI -E -m everywhere

URI is the output from

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driverless

Is it possible to print several pages in a document with the testcanon queue?

[lynkowsky]

You could try without restarting cups.

Tryed. Does not solve anything.

Is it possible to print several pages in a document with the testcanon queue?

No (neither from a several pages document nor several copies of a 1 page document).

[lynkowsky]

The testcannon ppd had "true" and not "True". I changed it. But it does not solve anything.

[SMG]

I have installed the drivers for my printer (cnijfilter2-5.40-1).

I have an older Canon pixma. After installing LM20, I turned on the printer and plugged it in. I was prompted to download drivers. Is that how you installed the driver?

The reason I ask is the Canon support page has cnijfilter2-source-5.40-1.tar.gz as supported for Ubuntu 16.04 (LM18.3). I do not know if that is the same file you downloaded or if any thing has changed in related code since then that might be causing this issue.

I seem to recall having this "one page" issue and I remember just doing all the pages one at a time to get my document out as a short term fix. I think I ended up reinstalling the driver to get it to work properly, but I can't recall for sure.

[brian_p]

You could try without restarting cups.

Tryed. Does not solve anything.

Is it possible to print several pages in a document with the testcanon queue?

No (neither from a several pages document nor several copies of a 1 page document).

Having

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*cupsManualCopies: True

in testcanon.ppd should help with the second issue.

What application are you printing from and what is the document? Have you tried other applications and documents?

[lynkowsky]

I have installed the drivers for my printer (cnijfilter2-5.40-1).

I have an older Canon pixma. After installing LM20, I turned on the printer and plugged it in. I was prompted to download drivers. Is that how you installed the driver?

The reason I ask is the Canon support page has cnijfilter2-source-5.40-1.tar.gz as supported for Ubuntu 16.04 (LM18.3). I do not know if that is the same file you downloaded or if any thing has changed in related code since then that might be causing this issue.

I seem to recall having this "one page" issue and I remember just doing all the pages one at a time to get my document out as a short term fix. I think I ended up reinstalling the driver to get it to work properly, but I can't recall for sure.

I used the same drivers than when I was using LM18. I have checked on canon website, there is not any more recent drivers. I allready tried and reinstall the drivers. But it does not solve anything.

[lynkowsky]

Having

Code: Select all

*cupsManualCopies: True

in testcanon.ppd should help with the second issue.

Unfortunately, no. It does not solve.

What application are you printing from and what is the document? Have you tried other applications and documents?

I have tried different document (I even create a test document, with only "test" on page 1 and "test2" on page2), in libreoffice, xed and xreader