Epson WF-7710 only printing one copy [SOLVED]

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BigRedDog
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Epson WF-7710 only printing one copy [SOLVED]

Post by BigRedDog »

Hey all,
Using Linux Mint (Cinnamin) updated to 20.1. Now, I cannot get my epson wf-7710 to print more than one copy. The option in the print dialoge is there, however regarless of what number is selected it only prints one copy.

Things I have tried already:
  • Unistall and reinstalled the printer.
  • removed and re-installed epson printer driver
  • rolling back kernel to previous version
  • Printing from command line with multiple copy (-n 3_)
I have searched this forum for clues and not finding any answers, here or in the Reddit group.

Any ideas folks? Where else can I look for a solution?
Cliff

Information on my computer:

Code: Select all

Kernel: 5.4.0-72-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 4.8.6 
           wm: muffin dm: LightDM Distro: Linux Mint 20.1 Ulyssa base: Ubuntu 20.04 focal 
Output of lpotions

Code: Select all

copies=1
device-uri=dnssd://EPSON%20WF-7710%20Series._ipp._tcp.local/?uuid=cfe92100-67c4-11d4-a45f-9caed3ed9433
finishings=3
job-cancel-after=10800
job-hold-until=no-hold
job-priority=50
job-sheets=none,none
marker-change-time=1619445935
marker-colors=#000000,#00FFFF,#FF00FF,#FFFF00
marker-high-levels=100,100,100,100
marker-levels=98,85,94,100
marker-low-levels=15,15,15,15
marker-names='Black\
ink,Cyan\
ink,Magenta\
ink,Yellow\
ink'
marker-types=ink-cartridge,ink-cartridge,ink-cartridge,ink-cartridge
number-up=1
printer-commands=none
printer-info='EPSON
WF-7710
Series'
printer-is-accepting-jobs=true
printer-is-shared=true
printer-is-temporary=false
printer-location
printer-make-and-model='EPSON
WF-7710
Series,
driverless,
cups-filters
1.27.4'
printer-state=3
printer-state-change-time=1619445963
printer-state-reasons=none
printer-type=176220
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 5 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
otlichnik73
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Posts: 128
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Re: Epson WF-7710 only printing one copy

Post by otlichnik73 »

Same problem with Brother MFC-J series printer, Mint 20.1
Anyone out there with troubleshooting tips for us?
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brian_p
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Posts: 2702
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Location: UK

Re: Epson WF-7710 only printing one copy

Post by brian_p »

BigRedDog wrote: Mon Apr 26, 2021 2:51 pm Hey all,
Using Linux Mint (Cinnamin) updated to 20.1. Now, I cannot get my epson wf-7710 to print more than one copy. The option in the print dialoge is there, however regarless of what number is selected it only prints one copy.

Things I have tried already:
  • Unistall and reinstalled the printer.
    removed and re-installed epson printer driver
    rolling back kernel to previous version
    Printing from command line with multiple copy (-n 3_)
I have searched this forum for clues and not finding any answers, here or in the Reddit group.
viewtopic.php?f=51&t=341965
--
Brian.
BigRedDog
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Posts: 11
Joined: Mon Dec 30, 2019 2:00 pm

Re: Epson WF-7710 only printing one copy

Post by BigRedDog »

Holy cow. That worked.

editing the etc/cups/ppd files and changed
*cupsManualCopies: true ... to
*cupsManualCopies: True

and

sudo apt remove cups-browsed

And now it works. This seems like it should have been done in updates, but glad there is a solution!
Cliff
otlichnik73
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Posts: 128
Joined: Tue Mar 20, 2018 6:20 pm

Re: Epson WF-7710 only printing one copy [SOLVED]

Post by otlichnik73 »

Yes worked for me, in a slightly different way
went to edit the file - it was already correct

Code: Select all

*cupsManualCopies: True
however, realized that something (cups-browsed?) created another instance of the printer
I must have been using that
the apps were defaulting to that instance
removed that, and using the printer I created myslef I can print multiple copies

removed cups-browsed as well
thanks
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CJK
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Re: Epson WF-7710 only printing one copy [SOLVED]

Post by CJK »

The file edit from "true" to "True" worked for me too !!!

THANK YOU - it's been driving me mad :x
gri2a
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Re: Epson WF-7710 only printing one copy [SOLVED]

Post by gri2a »

Im using a Canon TR7700 and also had the single print problem.
Changing the /etc/cups/ppd/Canon-TR7600_series.ppd from cupsManualCopies: true (all lower case to True (uppercase T) solved my problem.
Thanks for your help
GRI2A
Mega
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Re: Epson WF-7710 only printing one copy [SOLVED]

Post by Mega »

Hi everyone,
I have the same issue with the printing. Although I found the ppd file I cannot open it in order to modify it with the notepad. Which program/command line are you using to do so?
Thanks
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karlchen
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Location: Germany

Re: Epson WF-7710 only printing one copy [SOLVED]

Post by karlchen »

Hello, mega.

Editing the file /etc/cups/ppd/Canon-TR7600_series.ppd requires ...
+ root privileges
+ the editor xed e.g. (no (Windows) Notepad on Linux Mint by default.)

Execute the following terminal commandline in order to edit the file /etc/cups/ppd/Canon-TR7600_series.ppd with root privileges:

Code: Select all

xed admin:///etc/cups/ppd/Canon-TR7600_series.ppd 
Note:
Replace the filename Canon-TR7600_series.ppd by the filename of the .ppd file, which you intend to edit.

HTH,
Karl
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