Setting up a Canon printer on Linux Mint 20.1 [SOLVED]

[brian_p]

Yes thats what I though but how come the scanner works?

Pass. Please give

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avahi-browse -rt _ipp._tcp

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avahi-browse -rt _uscan._tcp

Does

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lsusb

show the Canon?

[benji88i]

Yes thats what I though but how come the scanner works?

Pass. Please give

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avahi-browse -rt _ipp._tcp

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avahi-browse -rt _uscan._tcp

Does

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lsusb

show the Canon?

Hi there Brian

Sorry for the delay.

Can you see the attachments.

I have just been told the scanner isn't actually working, so scanner and printer do not work

[brian_p]

Progress! The three attachments show a successful connection to USB. (BTW, information as text is better than as screenshots).

Now give

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dpkg -l ippusbxd

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dpkg -l ipp-usb

[benji88i]

Progress! The three attachments show a successful connection to USB. (BTW, information as text is better than as screenshots).

Now give

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dpkg -l ippusbxd

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dpkg -l ipp-usb

Hi Brian,

Sorry for the delay as I need to wait quite a while to speak to them for time difference.

Please see the attached outputs in this post below

I am unsure if we installed the drivers correctly from Canon, perhaps we can check that?

[brian_p]

I am unsure if we installed the drivers correctly from Canon, perhaps we can check that?

ipp-usb is installed. It should provide a better experience for your user with printing and scanning, so I would rather continue with it on the system. Let's try scanning first.

• Disconnect the Canon from USB and power it off.

• Install sane-airscan.

• Power the Canon on and connect to USB.

• The ipp-usb service needs to be active. Check with

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  systemctl status ipp-usb.

• Give the outputs of

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  scanimage -L

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  airscan-discover

[benji88i]

Hi there Brian,

Just to check before I tell the user, to install the sane-airscan

It should be entered into the terminal as

sudo apt install sane-airscan


Is that correct?

[brian_p]

Hi there Brian,

Just to check before I tell the user, to install the sane-airscan

It should be entered into the terminal as

sudo apt install sane-airscan


Is that correct?

Correct.

[benji88i]

Hi there Brian,

Just to check before I tell the user, to install the sane-airscan

It should be entered into the terminal as

sudo apt install sane-airscan


Is that correct?

Correct.

Hi Brian please see the output screenshots

Sorry I could get the out copy and pasted from the user.


Hope it helps

[brian_p]

Hi Brian please see the output screenshots

Sorry I could get the out copy and pasted from the user.

Not to worry, benji88i; the screenshots are informative. Both show ipp-usb is active. That is very encouraging. Unforunately, there is nothing for

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scanimage -L

and

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airscan-discover

Any chance of having the outputs? Sorry to be so persistent, but I am not going to guess.

[benji88i]

Hi Brian please see the output screenshots

Sorry I could get the out copy and pasted from the user.

Not to worry, benji88i; the screenshots are informative. Both show ipp-usb is active. That is very encouraging. Unforunately, there is nothing for

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scanimage -L

and

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airscan-discover

Any chance of having the outputs? Sorry to be so persistent, but I am not going to guess.

Hi Brian,

Done as requested.

Please see the attachments.

Seems to be connected.

[brian_p]

We have lift-off, benji88i!

Does scanning take place with

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simple-scan "airscan:e0:Canon TR4500 series (USB)"

(Please check the second screenshot for any typos).

[benji88i]

We have lift-off, benji88i!

Does scanning take place with

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simple-scan "airscan:e0:Canon TR4500 series (USB)"

(Please check the second screenshot for any typos).

Okay great news the scanner is working Yay!

Your the best Brian thanks a lot.

The user said the below comments in underline and bold:

Yay!. It did scan. Thanks for that.
I placed a document onto the glass part of printer and it scanned.
However it does not scan if i feed the document into the feeder. it makes the sound like it is scanning but it dosent physically feed the document through the feeder to scan it ,which i was able to do in the past.

Regarding the printing , i tried to print, and an automatic prompt appears which says 'printing cancelled'.

We are getting there of which i am grateful.



Okay regarding the feeder issue I told her to change the option to "all documents in feeder" and it should work now. I'll let you know.


So with the printing is it the driver now installed correctly? I'm quite sure you said it is installed correctly a while back.

[brian_p]

Okay great news the scanner is working Yay!

Splendid. Note that imple-scan has a drop-down menu at the centre of the page. The scanner can be accessed with the same URI from there.

Okay regarding the feeder issue I told her to change the option to "all documents in feeder" and it should work now. I'll let you know.

I do not have an adf to test with. If I did, I would try

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sudo scanimage -d "airscan:e0:Canon TR4500 series (USB)" -batch --format=jpeg

So with the printing is it the driver now installed correctly? I'm quite sure you said it is installed correctly a while back.

I don't think I said that. For printing with the ipp-usb setup the user first needs to execute

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driverless

It gives a URI that has to be substituted for URI in

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lpadmin -p tr4500 - v "URI" -E -m everywhere

Test with

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lp -d tr4500 /etc/nsswitch.conf

[benji88i]

Okay great news the scanner is working Yay!

Splendid. Note that imple-scan has a drop-down menu at the centre of the page. The scanner can be accessed with the same URI from there.

Okay regarding the feeder issue I told her to change the option to "all documents in feeder" and it should work now. I'll let you know.

I do not have an adf to test with. If I did, I would try

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sudo scanimage -d "airscan:e0:Canon TR4500 series (USB)" -batch --format=jpeg

So with the printing is it the driver now installed correctly? I'm quite sure you said it is installed correctly a while back.

I don't think I said that. For printing with the ipp-usb setup the user first needs to execute

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driverless

It gives a URI that has to be substituted for URI in

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lpadmin -p tr4500 - v URI -E -m everywhere

Test with

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lp -d tr4500 /etc/nsswitch.conf

Hi Brian,

Please see the attached screenshots from the user. I hope it helps.

Sorry I'm so inexperienced with Linux command line. I really want to do a course on the learning the bash script

[brian_p]

lp: No such file or directory

means that the print queue doesn't exist. The lpadmin command hasn't worked. This is my fault . I remembered to do it for the scanner URI but not for the printer one.

The URI from the driverless command is fine but, because of the ( and the ) it has to be put in double quotes when the substitution is made. I have edited my previous post to show that.

[benji88i]

HI Brian,

Thanks for checking,

Actually I tried to see the change in your previous post but it looks the same.

What command(s) should we enter.

[brian_p]

HI Brian,

Thanks for checking,

Actually I tried to see the change in your previous post but it looks the same.

What command(s) should we enter.

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lpadmin -p tr4500 - v "URI" -E -m everywhere

Not the double quotes. URI is what is obtained from the driverless command.

[benji88i]

HI Brian,

Thanks for checking,

Actually I tried to see the change in your previous post but it looks the same.

What command(s) should we enter.

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lpadmin -p tr4500 - v "URI" -E -m everywhere

Not the double quotes. URI is what is obtained from the driverless command.

Right, thanks for confiming so we should type:

lpadmin -p tr4500 - v ipp://Canon%20TR4500%20series%20(USB)._ipp._tcp.local/ -E -m everywhere


Do I include the ipp:// part as above or simply write


Canon%20TR4500%20series%20(USB)._ipp._tcp.local/


for the "URI" part

[nielo]

I think brian_p meant to say "note" the double quotes, not "not" the double quotes... in which case I believe you should enter

lpadmin -p tr4500 - v "ipp://Canon%20TR4500%20series%20(USB)._ipp._tcp.local/" -E -m everywhere

[brian_p]

I think brian_p meant to say "note" the double quotes, not "not" the double quotes... in which case I believe you should enter

Thanks, nielo. "not" was indeed a typo.

lpadmin -p tr4500 - v "ipp://Canon%20TR4500%20series%20(USB)._ipp._tcp.local/" -E -m everywhere

Correct.