Setting up a Canon printer on Linux Mint 20.1 [SOLVED]

[benji88i]

HI Brian,

Thanks for checking,

Actually I tried to see the change in your previous post but it looks the same.

What command(s) should we enter.

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lpadmin -p tr4500 - v "URI" -E -m everywhere

Not the double quotes. URI is what is obtained from the driverless command.

Right, thanks for confiming so we should type:

lpadmin -p tr4500 - v ipp://Canon%20TR4500%20series%20(USB)._ipp._tcp.local/ -E -m everywhere


Do I include the ipp:// part as above or simply write


Canon%20TR4500%20series%20(USB)._ipp._tcp.local/


for the "URI" part

Hi there,

Okay so apparently it didn't print and gave the same error.

I instructed her as follows:

Hi Tina,

Sorry for the delay in response.

It appears I made a typo in the last command we sent previously.

Make sure printer is on and plugged in. Sometimes they goto sleep.

Please enter the following command (copy paste and press enter):


lpadmin -p tr4500 - v "ipp://Canon%20TR4500%20series%20(USB)._ipp._tcp.local/" -E -m everywhere




Then test with entering this command (copy paste and press enter):


lp -d tr4500 /etc/nsswitch.conf


You Should be good to go after that so printing should work.


let me know how you go.



She wrote back and said same error.

I have asked her to send me a screenshot of the command she entered to check.

Can I ask, is there a way I can get remote access to her system without teamviewer as teamviewer free doesn't allow me access anymore. It would save me a lot of time to support her.

I am trying my best to move many people to Linux mint from windows 8 and 10

[brian_p]

Can I ask, is there a way I can get remote access to her system without teamviewer as teamviewer free doesn't allow me access anymore. It would save me a lot of time to support her.

I would use ssh. The remote machine needs openssh-server and the client openssh-client. Type something like

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ssh tina@IP_ADDRESS

and give her password. I am not inclined to pursue this any further.

[brian_p]

An alternative URI is

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ipp://127.0.0.1:60000/ipp/print

(No double quotes required. But they would not do any harm).

[brian_p]

Hello benji88i,

How are you going on with this?

[pdc_2]

sorry to interrupt but I wonder if the command

lpadmin -p tr4500 - v "ipp://Canon%20TR4500%20series%20(USB)._ipp._tcp.local/" -E -m everywhere

needs a sudo prefix, so it should appear as

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sudo lpadmin -p tr4500 - v "ipp://Canon%20TR4500%20series%20(USB)._ipp._tcp.local/" -E -m everywhere

I say this because Canon in their advice offer templates ..... eg for their CAPT driver ...... as ............

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# /usr/sbin/lpadmin -p LBP5000 -P /usr/share/cups/model/CNCUPSLBP5000CAPTK.ppd -v ccp://localhost:59687 -E

where the # signifies su for rpm and sudo for debian systems .........

[benji88i]

Hi there

Sorry for the delay, she says it's not working still.

I am waiting to see why. I wrote and asked if she could enter the test command you have me earlier. Still waiting on her response.

[benji88i]

sorry to interrupt but I wonder if the command

lpadmin -p tr4500 - v "ipp://Canon%20TR4500%20series%20(USB)._ipp._tcp.local/" -E -m everywhere

needs a sudo prefix, so it should appear as

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sudo lpadmin -p tr4500 - v "ipp://Canon%20TR4500%20series%20(USB)._ipp._tcp.local/" -E -m everywhere

I say this because Canon in their advice offer templates ..... eg for their CAPT driver ...... as ............

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# /usr/sbin/lpadmin -p LBP5000 -P /usr/share/cups/model/CNCUPSLBP5000CAPTK.ppd -v ccp://localhost:59687 -E

where the # signifies su for rpm and sudo for debian systems .........

Hi Brian,

Thanks so much for patience with this job, it is truly appreciated.

Apparently it's still not working, can you see the screenshot?

[brian_p]

Apparently it's still not working, can you see the screenshot?

Indeed I can. As I said before

lp: No such file or directory

indicates that the tr4500 print queue does not exist. If the file /etc/nsswitch.conf was the problem, there would be a different error message.

Your user does not say whether

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sudo lpadmin -p tr4500 -v "ipp://127.0.0.1:60000/ipp/print" -E -m everywhere

completed successfully, but there isn't any reason to believe it wouldn't.

Let's see

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lpstat -t

[benji88i]

Apparently it's still not working, can you see the screenshot?

Indeed I can. As I said before

lp: No such file or directory

indicates that the tr4500 print queue does not exist. If the file /etc/nsswitch.conf was the problem, there would be a different error message.

Your user does not say whether

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sudo lpadmin -p tr4500 -v "ipp://127.0.0.1:60000/ipp/print" -E -m everywhere

completed successfully, but there isn't any reason to believe it wouldn't.

Let's see

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lpstat -t

Thanks for your patience, I am speaking to the client at 4pm tomorrow and will try to get to the bottom of it with those commands.


It takes a very long time as I have to email commands and help her enter the commands as they are not exactly computer savvy.

I just wish I could get a remote desktop to work. I have tried so many and none of them work.

[benji88i]

Hi Brian,

I have setup a remote session which works brilliantly with zoho assist.

I am going to be entering in all those commands you listed early and will promptly sent a read out of the outputs for you.

I have also made a donation of 40 USD to linux mint through paypal and will be donating more next month.

Is there a chat feature we could use in the linux mint forum in case I run into a confusing message.

she works in hospitals and has cancelled the session today, it looks like we will remote connect with her at 4pm AEST.

[pdc_2]

well done benji; we all eagerly await further updates

did we decide if one needed sudo as a prefix to issuing an lpadmin command?

[benji88i]

Hi guys,

I will be trying the elevated Sudo privileges with the lpadmin command.

I will update you Friday evening after COB after the session (Sydney time)

[brian_p]

Hi guys,

I will be trying the elevated Sudo privileges with the lpadmin command.

On a Mint/Ubuntu system it is usual for the first user to be in the lpadmin group and be able to set up a queue without root privileges. A successful lpadmin command does not output anything to the screen, apart from a prompt.

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groups

[benji88i]

Okay thanks got it.

[benji88i]

Dear everybody,

I am pleased to say the command worked i got into her system with zoho assist and she had multiple printers added to the printer list i removed all the printers that were incorrect. followed your clear and simple instructions and voila, printer works, scanner works.

Thank you thank you thank you so so much everybody

especially Brian,

I will be donating more to linux mint next month.

everybody I really appreciate it so much

[brian_p]

Dear everybody,

I am pleased to say the command worked i got into her system with zoho assist and she had multiple printers added to the printer list i removed all the printers that were incorrect. followed your clear and simple instructions and voila, printer works, scanner works.

Thank you thank you thank you so so much everybody

An excellent outcome! The TR4500 is a modern printer/scanner and, once again, ipp-usb and sane-airscan have been shown to work effectively with such a device. Note that any installed Canon packages are not being used and may be removed.

Your persistence and engagement with the issue are appreciated, benji88i. Please edit the subject header of your first post to have [SOLVED] added.

[benji88i]

Thanks Brian, it was really great I am learning a lot. thanks again so much

so just to confirm the ipp-usb and sane-airscan are packages (or programs) that run the printer/scanner without drivers, is that correct?

Will these work on red hat systems also such as centos or fedora?

Also how do I change/edit the topic name

[brian_p]

so just to confirm the ipp-usb and sane-airscan are packages (or programs) that run the printer/scanner without drivers, is that correct?

In essence - yes.

Will these work on red hat systems also such as centos or fedora?

I believe a recent Fedora has ipp-usb and sane-airscan, so they should work in the same way as on Mint. Dunno about Centos.

Also how do I change/edit the topic name

View your very first post on this topic. There should be a pen icon at the top right of the page. Just activate it and type [SOLVED] at the beginning or end of the subject line.