Failed to Print on 3 Printers Host Not Found Message

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ssengr+1
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Joined: Fri Jul 23, 2021 1:28 am

Failed to Print on 3 Printers Host Not Found Message

Post by ssengr+1 »

Problem resolved.
Problem description follows computer information.

Code: Select all

Computer Info:
System:
  Kernel: 5.4.0-80-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Cinnamon 5.0.5 wm: muffin 5.0.1 dm: LightDM 1.30.0 
  Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal 
Machine:
  Type: Laptop System: SAMSUNG product: 550XTA/550XTZ v: P05REJ 
  serial: <filter> Chassis: type: 10 serial: <filter> 
  Mobo: SAMSUNG model: SAMSUNG_NP_550XTA 
  v: SAMSUNG_SW_REVISION_12345+0.0.0000 serial: <filter> 
  UEFI: American Megatrends v: P05REJ.060.181217.FL date: 12/17/2018 
Battery:
  ID-1: BAT1 charge: 32.6 Wh condition: 38.8/43.1 Wh (90%) volts: 12.3/11.4 
  model: SAMSUNG Electronics SR Real Battery type: Li-ion serial: <filter> 
  status: Unknown cycles: 54 
  Device-1: hidpp_battery_0 model: Logitech Wireless Mouse M325 
  serial: <filter> charge: 55% (should be ignored) rechargeable: yes 
  status: Discharging 
CPU:
  Topology: Quad Core model: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx 
  bits: 64 type: MT MCP arch: Zen L2 cache: 2048 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm 
  bogomips: 31938 
  Speed: 1372 MHz min/max: 1600/2000 MHz boost: enabled Core speeds (MHz): 
  1: 1371 2: 1438 3: 1370 4: 1369 5: 1595 6: 1512 7: 1371 8: 1373 
Graphics:
  Device-1: AMD Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] 
  vendor: Samsung Co driver: amdgpu v: kernel bus ID: 03:00.0 
  chip ID: 1002:15dd 
  Display: x11 server: X.Org 1.20.9 driver: amdgpu,ati 
  unloaded: fbdev,modesetting,vesa resolution: 1920x1080~60Hz 
  OpenGL: renderer: AMD RAVEN (DRM 3.35.0 5.4.0-80-generic LLVM 11.0.0) 
  v: 4.6 Mesa 20.2.6 direct render: Yes 
Audio:
  Device-1: AMD Raven/Raven2/Fenghuang HDMI/DP Audio vendor: Samsung Co 
  driver: snd_hda_intel v: kernel bus ID: 03:00.1 chip ID: 1002:15de 
  Device-2: AMD Family 17h HD Audio vendor: Samsung Co driver: snd_hda_intel 
  v: kernel bus ID: 03:00.6 chip ID: 1022:15e3 
  Sound Server: ALSA v: k5.4.0-80-generic 
Network:
  Device-1: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter 
  vendor: Samsung Co driver: ath10k_pci v: kernel bus ID: 01:00.0 
  chip ID: 168c:0042 
  IF: wlp1s0 state: up mac: <filter> 
  Device-2: Realtek RTL810xE PCI Express Fast Ethernet vendor: Samsung Co 
  driver: r8169 v: kernel port: f000 bus ID: 02:00.0 chip ID: 10ec:8136 
  IF: eno1 state: down mac: <filter> 
  Device-3: Qualcomm Atheros type: USB driver: btusb bus ID: 3-1:2 
  chip ID: 0cf3:e500 
Drives:
  Local Storage: total: 931.51 GiB used: 27.21 GiB (2.9%) 
  ID-1: /dev/sda vendor: Seagate model: ST1000LM035-1RK172 size: 931.51 GiB 
  speed: 6.0 Gb/s rotation: 5400 rpm serial: <filter> rev: SDM2 scheme: GPT 
Partition:
  ID-1: / size: 233.72 GiB used: 27.18 GiB (11.6%) fs: ext4 dev: /dev/sda7 
Sensors:
  System Temperatures: cpu: 58.0 C mobo: N/A gpu: amdgpu temp: 58 C 
  Fan Speeds (RPM): N/A 
Repos:
  No active apt repos in: /etc/apt/sources.list 
  Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
  1: deb http://mirror.os6.org/linuxmint.com/packages uma main upstream import backport
  2: deb http://mirror.arizona.edu/ubuntu focal main restricted universe multiverse
  3: deb http://mirror.arizona.edu/ubuntu focal-updates main restricted universe multiverse
  4: deb http://mirror.arizona.edu/ubuntu focal-backports main restricted universe multiverse
  5: deb http://security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
  6: deb http://archive.canonical.com/ubuntu/ focal partner
Info:
  Processes: 251 Uptime: 28m Memory: 6.80 GiB used: 1.50 GiB (22.1%) 
  Init: systemd v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Shell: bash 
  v: 5.0.17 running in: gnome-terminal inxi: 3.0.38
1. Tried to print to 3 different printers, Brother HL-L2395DW, HP Envy 4520 and Canon Pixma TR8620.
2. All had been recognized by Mint Cinnamon and were installed with the Brother as default.
3. Wireless connection for each checked and working. (This is a dual-boot arrangement and printing capability on this computer was verified by printing through Windows 10 prior to the freeze in #6 below.)
4.Tried to print and print symbol displayed with job # in Task Bar for each printer tried.
5. Checked Printers-Localhost and jobs showed as being held. Released the hold and still failed to print. Highlighted job showed alternately between processing the job and no connection.
6. Chose "Assign to different printer" (in this case the HP Envy) and the system froze requiring a reboot.
7. Retried printing after restart with the same failed results.
8. Libreoffice upgrade installed from Flatpak source as the supplied version would not recognize files from a more advanced version. However, there are no settings in Libreoffice which would account for this failure and no settings within Libreoffice were changed from default installation settings.
9. I am not a Terminal proficient user but I can follow instructions and given commands.
10. I've had Linux Mint installed before although not this current release and never had this problem in the past.
Help please. (No longer needed for this issue.)

Problem resolved by checking the "Enabled" boxes for each printer through the printer settings menu. One would have thought the printers would be enabled by default when the Mint software was installed, but apparently this is not the case. Manual enabling by checking a box is required. Now if I can figure out how to mark this post as "Solved". :D
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 2 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
brian_p
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Posts: 2702
Joined: Thu Jan 17, 2019 9:20 am
Location: UK

Re: Failed to Print on 3 Printers Host Not Found Message

Post by brian_p »

Thanks for getting back to us.
Now if I can figure out how to mark this post as "Solved".
At the top right of your initial post is a pen icon. Use it to edit the subject tilte to have [SOLVED] at the beginning or end.
--
Brian.
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