HP Photosmart C4680 not printing
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HP Photosmart C4680 not printing
Kernel: 5.4.0-80-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 5.0.5
wm: muffin dm: LightDM Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal
HP PHOTOSMART C4680 NOT PRINTING. shows as "discovered" and print pending, but still won't print. Thought .2 was supposed to support HP. Also the update manager still looks like the old 20.1 and earlier versions. thanks,
wm: muffin dm: LightDM Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal
HP PHOTOSMART C4680 NOT PRINTING. shows as "discovered" and print pending, but still won't print. Thought .2 was supposed to support HP. Also the update manager still looks like the old 20.1 and earlier versions. thanks,
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Re: HP Photosmart C4680 not printing
Please give the outputs of
Code: Select all
lpinfo -v
Code: Select all
lpinfo -m | grep "drv.*c4600"
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Brian.
Brian.
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Re: HP Photosmart C4680 not printing
file cups-brf:/
network beh
serial serial:/dev/ttyS0?baud=115200
serial serial:/dev/ttyS1?baud=115200
serial serial:/dev/ttyS4?baud=115200
network http
network ipps
network lpd
direct hp
network ipp
network smb
network socket
network https
direct parallel:/dev/lp0
direct hpfax
drv:///hpcups.drv/hp-photosmart_c4600_series.ppd HP Photosmart c4600 Series, hpcups 3.21.2
thank you
network beh
serial serial:/dev/ttyS0?baud=115200
serial serial:/dev/ttyS1?baud=115200
serial serial:/dev/ttyS4?baud=115200
network http
network ipps
network lpd
direct hp
network ipp
network smb
network socket
network https
direct parallel:/dev/lp0
direct hpfax
drv:///hpcups.drv/hp-photosmart_c4600_series.ppd HP Photosmart c4600 Series, hpcups 3.21.2
thank you
Re: HP Photosmart C4680 not printing
Not good. There isn't any hp or usb URI in the this output. You will have to look to your USB connection. Cable, hub etc.Aguy namedTee wrote: ⤴Sun Jul 25, 2021 4:45 pm file cups-brf:/
network beh
serial serial:/dev/ttyS0?baud=115200
serial serial:/dev/ttyS1?baud=115200
serial serial:/dev/ttyS4?baud=115200
network http
network ipps
network lpd
direct hp
network ipp
network smb
network socket
network https
direct parallel:/dev/lp0
direct hpfax
This is OK. Your PPD isdrv:///hpcups.drv/hp-photosmart_c4600_series.ppd HP Photosmart c4600 Series, hpcups 3.21.2
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drv:///hpcups.drv/hp-photosmart_c4600_series.ppd
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Brian.
Brian.
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Re: HP Photosmart C4680 not printing
hmm, well ok, thanks brian
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Re: HP Photosmart C4680 not printing
not sure what this means " There isn't any hp or usb URI in the this output. You will have to look to your USB connection. Cable, hub etc. " the cable and hardware are the same as mint is dual booted with win 8.1 and printing works with the 8.1.
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Re: HP Photosmart C4680 not printing
also, saw this warning: GUI Modules PyQt4 and PyQt5 are not installed
error: hp-setup requires GUI support (try running with --qt3). Also, try using interactive (-i) mode.
error: hp-setup requires GUI support (try running with --qt3). Also, try using interactive (-i) mode.
Re: HP Photosmart C4680 not printing
It is impossible to set up a printer without having a URI. What happens when there isn't one is discussed atAguy namedTee wrote: ⤴Mon Jul 26, 2021 7:36 pm not sure what this means " There isn't any hp or usb URI in the this output. You will have to look to your USB connection. Cable, hub etc. " the cable and hardware are the same as mint is dual booted with win 8.1 and printing works with the 8.1.
viewtopic.php?f=51&t=352959
Give
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lsusb
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Brian.
Brian.
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Re: HP Photosmart C4680 not printing
Bus 002 Device 002: ID 8087:8000 Intel Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 004: ID 062a:5918 MosArt Semiconductor Corp. 2.4G Keyboard Mouse
Bus 003 Device 003: ID 04d9:1605 Holtek Semiconductor, Inc. USB Keyboard
Bus 003 Device 006: ID 046d:c626 Logitech, Inc. 3Dconnexion Space Navigator 3D Mouse
Bus 003 Device 005: ID 058f:6364 Alcor Micro Corp. AU6477 Card Reader Controller
Bus 003 Device 002: ID 19ff:0239 Dynex BCM20702A0
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
sure appreciate the help, tom
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 002: ID 8087:8008 Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 004: ID 062a:5918 MosArt Semiconductor Corp. 2.4G Keyboard Mouse
Bus 003 Device 003: ID 04d9:1605 Holtek Semiconductor, Inc. USB Keyboard
Bus 003 Device 006: ID 046d:c626 Logitech, Inc. 3Dconnexion Space Navigator 3D Mouse
Bus 003 Device 005: ID 058f:6364 Alcor Micro Corp. AU6477 Card Reader Controller
Bus 003 Device 002: ID 19ff:0239 Dynex BCM20702A0
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
sure appreciate the help, tom
Re: HP Photosmart C4680 not printing
No printer is detected by lsusb. Try changing USB connection port.
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Brian.
Brian.
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Re: HP Photosmart C4680 not printing
tried that, printer IS shown as default with 13 [now} jobs waiting. scratching my head,
Re: HP Photosmart C4680 not printing
Aguy namedTee wrote: ⤴Wed Jul 28, 2021 7:29 am tried that, printer IS shown as default with 13 [now} jobs waiting. scratching my head,
lpinfo -v
now shows URIs? Sometimes there are problems with USB 3.0 ports. Switching to a USB 2.0 one can be a solution.You are now able to print?
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Brian.
Brian.
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Re: HP Photosmart C4680 not printing
tom//:~$ lpinfo -v
file cups-brf:/
network beh
serial serial:/dev/ttyS0?baud=115200
serial serial:/dev/ttyS1?baud=115200
serial serial:/dev/ttyS4?baud=115200
network lpd
network ipp
network https
network ipps
network socket
network http
direct hp
network smb
direct parallel:/dev/lp0
direct hpfax
tried both usb 2 and 3,, still shows as default with printing jobs in que, no printing.
tee
file cups-brf:/
network beh
serial serial:/dev/ttyS0?baud=115200
serial serial:/dev/ttyS1?baud=115200
serial serial:/dev/ttyS4?baud=115200
network lpd
network ipp
network https
network ipps
network socket
network http
direct hp
network smb
direct parallel:/dev/lp0
direct hpfax
tried both usb 2 and 3,, still shows as default with printing jobs in que, no printing.
tee
Re: HP Photosmart C4680 not printing
The USB cable has been changed. Different USB ports have been tried. The output of
lpinfo -v
(and presumably lsusb
) is unchanged. It is difficult to see where to go from here.--
Brian.
Brian.
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Re: HP Photosmart C4680 not printing
i do appreciate the effort, tee
Re: HP Photosmart C4680 not printing
all seems a bit strange Tee; have you any neighbours nearby; that you could plug your printer into their computer(s); and see if it is recognised there;
Mint has ImageWriter; so you could download a copy of Mint 20.2 and burn it onto a usb stick; and out of curiosity, see if the printer is recognised there;
I wondered if you had tried just plugging a usb stick into your computer: can I assume you get an icon on your desktop for that usb stick; and you can open it?
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We never heard any history of your time with Mint: looks like you joined 2 yrs ago; have you recently upgraded? done a new install??
Mint has ImageWriter; so you could download a copy of Mint 20.2 and burn it onto a usb stick; and out of curiosity, see if the printer is recognised there;
I wondered if you had tried just plugging a usb stick into your computer: can I assume you get an icon on your desktop for that usb stick; and you can open it?
_____________________________________
We never heard any history of your time with Mint: looks like you joined 2 yrs ago; have you recently upgraded? done a new install??
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Re: HP Photosmart C4680 not printing
the printer works with 8.1, 10 on 3 machines and mint is dual booted on 8.1 machine and the printer DOES show as default with jobs waiting to be printed. thanks
Re: HP Photosmart C4680 not printing
The printer being shown by CUPS isn't any indication of whether USB is working. Unplug, then plug in and look at the end of the log given byAguy namedTee wrote: ⤴Sat Jul 31, 2021 6:17 am the printer works with 8.1, 10 on 3 machines and mint is dual booted on 8.1 machine and the printer DOES show as default with jobs waiting to be printed. thanks
Code: Select all
journalctl -b
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Brian.
Brian.
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Re: HP Photosmart C4680 not printing
just saw that when trying to close the terminal i get a warning that processes are not finished, but other that the line "lines 1-46", which is blinking, nothing is happening.. forced close
.. tee
.. tee
Re: HP Photosmart C4680 not printing
If that is whatAguy namedTee wrote: ⤴Sat Jul 31, 2021 3:59 pm just saw that when trying to close the terminal i get a warning that processes are not finished, but other that the line "lines 1-46", which is blinking, nothing is happening.. forced close
.. tee
journalctl
is showing, it is unrecognisable to me, at least. Maybe I was unclear what was wanted?--
Brian.
Brian.