Plustek OpticFilm 8200i Problems

[Dumfy]

Hello,

Plustek OpticFilm 8200i

I have this slide/negative scanner connected via USB to my PC, but am having problems with it being made available under Mint 20.2 Uma.

I've installed XSane and used it Stand Alone and also through GIMP. Neither sees it - only my Canon All-In-One is detected. I've listed all USB devices connected to the PC and the Plustek is there.

bfg@bfg-System-Product-Name:~$ lsusb
Bus 008 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 007 Device 002: ID 2040:8265 Hauppauge dualHD
Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 003: ID 08bb:2704 Texas Instruments PCM2704 16-bit stereo audio DAC
Bus 003 Device 002: ID 04a9:1755 Canon, Inc. PIXMA MG6200 Series
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 0424:5537 Microchip Technology, Inc. (formerly SMSC) USB5537B
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 04d8:0b29 Microchip Technology, Inc. USB2137B
Bus 001 Device 005: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 004: ID 07b3:130d Plustek, Inc.
Bus 001 Device 002: ID 0424:2137 Microchip Technology, Inc. (formerly SMSC) USB2137B
Bus 001 Device 006: ID 05e3:0745 Genesys Logic, Inc. Logilink CR0012
Bus 001 Device 003: ID 1a40:0201 Terminus Technology Inc. FE 2.1 7-port Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Did some web searches and tried the following . .

bfg@bfg-System-Product-Name:~$ sudo sane-find-scanner

# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.

# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x2040 [HCW], product=0x8265 [dualHD]) at libusb:007:002
found USB scanner (vendor=0x04a9 [Canon], product=0x1755 [MG6200 series]) at libusb:003:002
found USB scanner (vendor=0x07b3 [Plustek INC], product=0x130d [Film Scanner ], chip=GL845) at libusb:001:004
could not fetch string descriptor: Pipe error
could not fetch string descriptor: Pipe error
could not fetch string descriptor: Pipe error
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.

# Not checking for parallel port scanners.

# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.
bfg@bfg-System-Product-Name:~$ scanimage -L
device `pixma:04A91755_7229FA' is a CANON Canon PIXMA MG6200 multi-function peripheral
bfg@bfg-System-Product-Name:~$

Can anyone point me in the right direction to get the scanner working under Mint please?

Many thanks

Dumfy

[pdc_2]

Hi; so the SANE project does list your device as fully supported; http://sane-project.org/sane-mfgs.html#Z-PLUSTEK

can I suggest you sign on to their mailing list? https://alioth-lists.debian.net/cgi-bin ... sane-devel

They are a very helpful group; they might be the best to guide you

[Dumfy]

Hi; so the SANE project does list your device as fully supported; http://sane-project.org/sane-mfgs.html# ... lustek.png

can I suggest you sign on to their mailing list? https://alioth-lists.debian.net/cgi-bin ... sane-devel

They are a very helpful group; they might be the best to guide you

Thank you for your reply and taking the trouble to research this.

I think the issue may be related to Mint 20.2 and not so much the Sane Project. The reason I say that is I also use openSUSE Leap15.3 and it finds the scanner on it's own and also through XSane & GIMP. It also sees the scanner when using Skanlite and the basic Document Scanner, where Mint doesn't see it at all. Leap also lets me choose between the Plustek and my Canon flatbed All In One.

I'm pretty much new to Linux, but it seems that Leap 15.3 has something that Mint doesn't?

Does this make sense and how do I solve the issue in Mint? The easy answer is to use Leap I guess but I'd like to understand and learn both.

[pdc_2]

thanks; interesting to hear that OpenSuse works well;

when you used SUDO, your system could see the scanner; whereas the

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scanimage -L

did not show it; you could try

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sudo scanimage -L

these things seem to be permission issues: a scanner is feeding data back into the computer; so sometimes this gets blocked; we could both search on this issue;

the file

/etc/sane.d/plustek.conf

contains the comments

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# each device needs at least two lines:
# - [usb] vendor-ID and product-ID
# - device devicename
# i.e. for Plustek (0x07B3) UT12/16/24 (0x0017)
# [usb] 0x07B3 0x0017
# device /dev/usbscanner

so you could open the text editor, gedit, with sudo powers; ............

and edit this file

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gedit admin:///etc/sane.d/plustek.con

to say

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[usb] 0x07B3 0x130d
device /dev/usbscanner

... taking away the hash signs; makes the entries active; ....... so you are now helping your system to spot the scanner ...........

Save; close; reboot; try

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sane-find-scanner

[Dumfy]

Thank you again pdc_2

I followed the above instructions and edited the config file as suggested. There does seem to be a permissions issue here as you said which I've highlighted below.


bfg@bfg-System-Product-Name:~$ sane-find-scanner

# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.

# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.

could not open USB device 0x1d6b/0x0003 at 008:001: Access denied (insufficient permissions)
could not open USB device 0x2040/0x8265 at 007:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 007:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0003 at 006:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 005:001: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0003 at 004:001: Access denied (insufficient permissions)
could not open USB device 0x08bb/0x2704 at 003:003: Access denied (insufficient permissions)
found USB scanner (vendor=0x04a9 [Canon], product=0x1755 [MG6200 series]) at libusb:003:002
could not open USB device 0x1d6b/0x0002 at 003:001: Access denied (insufficient permissions)
could not open USB device 0x0424/0x5537 at 002:002: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0003 at 002:001: Access denied (insufficient permissions)
could not open USB device 0x04d8/0x0b29 at 001:007: Access denied (insufficient permissions)
could not open USB device 0x046d/0xc52b at 001:006: Access denied (insufficient permissions)
could not open USB device 0x07b3/0x130d at 001:004: Access denied (insufficient permissions)
could not open USB device 0x0424/0x2137 at 001:002: Access denied (insufficient permissions)
could not open USB device 0x05e3/0x0745 at 001:005: Access denied (insufficient permissions)
could not open USB device 0x1a40/0x0201 at 001:003: Access denied (insufficient permissions)
could not open USB device 0x1d6b/0x0002 at 001:001: Access denied (insufficient permissions)
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.

# Not checking for parallel port scanners.

# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program.

# You may want to run this program as root to find all devices. Once you
# found the scanner devices, be sure to adjust access permissions as
# necessary.




So the question now is how do I set up the permissions to access the Plustek scanner?

As a matter of interest, I compared the Plustek.conf file in Leap 15.3 and it is identical to the one in Mint (before it was edited as per above)

Dumy

[pdc_2]

so searching on

could not open USB device Access denied (insufficient permissions)

this link appears https://askubuntu.com/questions/1240134 ... ning-ubunt

and curiously it is for the same scanner as yours:

the suggestion was create a udev rule; hoping you have xed already installed; (if not, try gedit instead ........)

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xed admin:///etc/udev/rules.d/scanner.rules

(the admin command is explained here https://itsfoss.com/gksu-replacement-ubuntu/)

xed should open a blank file; into that paste

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SUBSYSTEMS=="usb", ATTRS{idVendor}=="07b3", ATTRS{idProduct}=="0c3b", GROUP="scanner"

SAVE; close xed (or gedit) ...... congrats; you now have a new file in the directory

rules.d

that sits inside /etc/udev/

you can either reboot or just reload UDEV with

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sudo udevadm control --reload-rules 

any joy now on the scanner?

You may need to add yourself to the scanner group: check you are in it with

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groups

if not, try adding yourself, assuming Dumfy is your username on your computer

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sudo useradd Dumfyr -G scanner

... should add you; as advised here https://linuxconfig.org/linux-add-user-to-group

and check again if you are a member with the earlier command

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groups

[Dumfy]

Many thanks.
I have completed the above, but the scanner still isn't recognised. It didn't go smoothly though as I may not have completed the instructions properly?

The issue I had was after completing this part -
xed admin:///etc/udev/rules.d/scanner.rules

xed opened, but I don't have permissions to save the file at that location. I previously opened up the /etc folder as root.

As a work-around, I created a new text file with xed and pasted into it -

SUBSYSTEMS=="usb", ATTRS{idVendor}=="07b3", ATTRS{idProduct}=="0c3b", GROUP="scanner"

I saved the file to the Desktop then moved it to /etc/udev/rules.d folder and named the text file scanner.rules

Reloaded UDEV
sudo udevadm control --reload-rules

Scanner not recognised

Rebooted - scanner not recognised

Checked Groups and this is what was was returned in Terminal -
bfg@bfg-System-Product-Name:~$ groups
bfg adm cdrom sudo dip plugdev lpadmin sambashare nordvpn
bfg@bfg-System-Product-Name:~$

bfg is my username for Mint. I was expecting to see a scanner group listed?

Tried adding myself with -
sudo useradd bfgr -G scanner (replaced Dumfy with bfg)

Then ran groups in Terminal again and got this -
bfg@bfg-System-Product-Name:~$ sudo useradd bfgr -G scanner
[sudo] password for bfg:
useradd: user 'bfgr' already exists
bfg@bfg-System-Product-Name:~$ groups
bfg adm cdrom sudo dip plugdev lpadmin sambashare nordvpn

I hope I've written this so it is understandable and explain the process I went through.

Any ideas on what to try next? I would never in a million years have got this far without this help - a learning curve which is good

[Knister77]

Good day, same problems with Plustek 7200. Thanks for help

[pdc_2]

I wonder if you add the group

scanner

to your already existing groups

from here https://linuxize.com/post/how-to-create ... -in-linux/

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sudo groupadd scanner

check it is there with the command

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groups

then reboot and see if the scanner is recognised

[Dumfy]

Apologies for the delay in my reply.

Scanner still not being detected unfortunately and this is getting more strange to my novice experience.

If I run sudo groupadd scanner I get the message "group scanner already exists"
Then I enter groups in Terminal it doesn't show up.

bfg@bfg-System-Product-Name:~$ sudo groupadd scanner
[sudo] password for bfg:
groupadd: group 'scanner' already exists
bfg@bfg-System-Product-Name:~$ groups
bfg adm cdrom sudo dip plugdev lpadmin sambashare nordvpn

Once again running sane-find-scanner
could not open USB device 0x07b3/0x130d at 001:004: Access denied (insufficient permissions)

I've done some web searches to no avail as well - hence my delay in responding back here.

Hope there is something else to try

Best wishes

Dumfy

[absque fenestris]

Have you already tried VueScan?
Anyway, your Plustek OpticFilm 8200i is supported.

https://www.hamrick.com/vuescan/plustek ... nformation


Edit October 12 : added the correct link to the Plustek OpticFilm 8200i. Doesn't matter much as that 127 Plustek scanners are compatible with VueScan.

https://www.hamrick.com/vuescan/plustek ... er-drivers

VueScan is compatible with the Plustek OpticFilm 8200i on Windows x86, Windows x64, Windows RT, Windows 10 ARM, Mac OS X and Linux.
This scanner has an infrared lamp for scanning film. VueScan's 'Filter | Infrared clean' option can be used to remove dust spots from film scans. This is similar to (and we think better than) the ICE and FARE algorithms.
It scans with visible light in the first pass and with infrared light in the second pass.
Infrared cleaning works well with all types of color negative and color slide film, including Kodachrome. However, silver-based black/white film doesn't work with infrared cleaning because the silver particles look the same in visible light and infrared light.
If you're using Windows and you've installed a Plustek driver, VueScan's built-in drivers won't conflict with this. If you haven't installed a Windows driver for this scanner, VueScan will automatically install a driver.
You can use this scanner on Mac OS X and Linux without installing any other software.

[pdc_2]

so you commented in an earlier post

xed opened, but I don't have permissions to save the file at that location.

.. that seemed odd; I wonder have you got more general "permission" issues with your install;

____________________________________________________________________________

trying to get the file

scanner.rules

to do what you want it to do:

if I suggest you change the line to read

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SUBSYSTEMS=="usb", ATTRS{idVendor}=="07b3", ATTRS{idProduct}=="0c3b", MODE="0666"

from the discussions here https://stackoverflow.com/questions/227 ... ans-ubuntu

__________________________________________________
if you navigate your way to scanner.rules ....... and right-click on the file; near the bottom of all the options is "RUN AS ADMINISTRATOR" .. this should allow you to open the file, edit it, save your changes and exit; then do the

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sudo udevadm control --reload-rules

and see if anything is different

__________________________________________________

perhaps if you also give us the results of

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sudo sane-find-scanner

and

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sudo scanimage -L

__________________________________________________

this Debian file should contain all the wisdom https://wiki.debian.org/Scanner

[Dumfy]

Have you already tried VueScan?
Anyway, your Plustek OpticFilm 8200i is supported.


Thanks for the suggestion. I installed Vuescan to test it, but it doesn't see the Plustek scanner either - only my Canon All in One
The Plustek is proving very difficult to get working

[Dumfy]

@ pdc_2

Have followed your instructions and edited/saved the scanner.rules files as recommended. I saved a copy of the original first. Sadly, the Plustek still isn't recognised and I've pasted the Terminal output for your commands below.

sudo sane-find-scanner
bfg@bfg-System-Product-Name:~$ sudo sane-find-scanner
[sudo] password for bfg:

# sane-find-scanner will now attempt to detect your scanner. If the
# result is different from what you expected, first make sure your
# scanner is powered up and properly connected to your computer.

# No SCSI scanners found. If you expected something different, make sure that
# you have loaded a kernel SCSI driver for your SCSI adapter.

found USB scanner (vendor=0x2040 [HCW], product=0x8265 [dualHD]) at libusb:007:002
found USB scanner (vendor=0x04a9 [Canon], product=0x1755 [MG6200 series]) at libusb:003:002
found USB scanner (vendor=0x07b3 [Plustek INC], product=0x130d [Film Scanner ], chip=GL845) at libusb:001:004
could not fetch string descriptor: Pipe error
could not fetch string descriptor: Pipe error
could not fetch string descriptor: Pipe error
# Your USB scanner was (probably) detected. It may or may not be supported by
# SANE. Try scanimage -L and read the backend's manpage.

# Not checking for parallel port scanners.

# Most Scanners connected to the parallel port or other proprietary ports
# can't be detected by this program

This shows the Plustek scanner was detected?
Then . . .

sudo scanimage -L
bfg@bfg-System-Product-Name:~$ sudo scanimage -L
[sudo] password for bfg:
device `pixma:04A91755_7229FA' is a CANON Canon PIXMA MG6200 multi-function peripheral


I've had Permission issues previously with Mint using Ulyana 20.1. That involved Kodi not letting me access my Media folders. Never got that fixed. I did a clean install when moving to Uma 20.2 and the Kodi issue disappeared and now works. I never tested the Plustek on Ulyana 20.1 and now wish I had for comparision.

Thanks again and appreciate your time and help

[jesus]

I have struggled with the same issue. Tried all the suggestions. The scanner is seen on the usb, but SANE doesn't have permission to access it. Nothing works. I was hoping not to have to reinstall a windows VM. But it works that way. SANE documentation claims the the scanner is supported, but nowhere can I find anyone who has ever got it working