[SOLVED] Epson ET-2810 printing problems

[MSB]

I got a new printer, turned on it is automaticly recognized via wifi and uses driverless, but it is not printing from everywhere only some work

It does print from:
Firefox
Libre office calc
Libre office writer

It does not print from:
Xviewer
xed
Xreader
Gimp
Drawing
Chrome
Pix
Thunderbird mail

In all cases it displays 2 popups, first Printing and then Printing completed

Linux Mint 20.1 Cinnamon

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~$ lpstat -p

printer EPSON_ET_2810_Series is idle.  enabled since do 21 okt 2021 13:27:48 CEST
printer EPSON_ET_2810_Series_DesktopG is idle.  enabled since do 21 okt 2021 13:27:37 CEST
printer M2020-Series disabled since vr 17 sep 2021 20:12:14 CEST -
	Unplugged or turned off

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Cups (added the === for spacing) and the Samsung is not connected atm

EPSON_ET_2810_Series  =========== EPSON ET-2810 Series, driverless, cups-filters 1.27.4 ============================== Idle
EPSON_ET_2810_Series_DesktopG === EPSON ET-2810 Series, driverless, cups-filters 1.27.4, driverless, cups-filters 1.27.4 === Idle
M2020-Series ==================== Samsung M2020 Series ======================================================== Paused - "Unplugged or turned off"

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~$ lsb_release -a

LSB Version:	core-11.1.0ubuntu2-noarch:printing-11.1.0ubuntu2-noarch:security-11.1.0ubuntu2-noarch
Distributor ID:	Linuxmint
Description:	Linux Mint 20.1
Release:	20.1
Codename:	ulyssa

Installing the epson drivers from their website did not had any effect. also tried an usb cable and no joy


Edit

Solution for printing:

Added a new printer with Cups
Discovered Network Printers: EPSON ET-2810 Series (driverless) (EPSON ET-2810 Series)
Next page added a number behind the printer name for easy identification
Model: Epson ET-2700 EcoTank - CUPS+Gutenprint v5.3.3 (en)

[MSB]

As I saw the exact same problem in another thread, when searching around. I will take that asked info, from Brian, and post it here too
Ecotanks are on the market for some while, but this one is at least here in the EU new, released this october. Available to buy only in the past 2 weeks.

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~$ avahi-browse _ipp._tcp

+ enp5s0 IPv6 EPSON_ET_2810_Series @ DesktopG               Internet Printer     local
+ enp5s0 IPv6 Printer G @ Desk-F                            Internet Printer     local
+ enp5s0 IPv6 EPSON ET-2810 Series                          Internet Printer     local
+ enp5s0 IPv6 Samsung M2020 Series @ Desk-F                 Internet Printer     local
+ enp5s0 IPv4 EPSON_ET_2810_Series @ DesktopG               Internet Printer     local
+ enp5s0 IPv4 Printer G @ Desk-F                            Internet Printer     local
+ enp5s0 IPv4 EPSON ET-2810 Series                          Internet Printer     local
+ enp5s0 IPv4 Samsung M2020 Series @ Desk-F                 Internet Printer     local
+     lo IPv4 Printer G @ Desk-F                            Internet Printer     local
+     lo IPv4 Samsung M2020 Series @ Desk-F                 Internet Printer     local

Uscan did not give any result, so I figure the scanner will not work either, but that is not critical, printing is.

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~$ avahi-browse _uscan._tcp

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~$ driverless

ipp://EPSON%20ET-2810%20Series._ipp._tcp.local/

[pdc_2]

so to the command "driverless" on our system, our HP shows up as

HHP%20OfficeJet%204650%20series%20%5B41F654%5D._ipp._tcp.local/

if I separate that out a little and compare it to yours I seem to get

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EPSON  %20   ET-2810              %20 Series.                             _ipp._tcp.local/                   /

and for us

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HP  %20 OfficeJet  %20 4650    %20 series  %20%  5B 41E954%5D.  _ipp._tcp.local

you can see you are missing a string of text .. in our case

5B 41E954%5D.

_____________________________

I just wonder if you delete the entry for this ET in the Printers folder; then click the ADD button top-left; have a cup of tea; let the system offer you some options; (likely a network printer??) and see if the system can create a new (driverless) entry;

someone recently did find installing the drivers that Epson provide .. did work .. I am sure brian would wish us to persevere with driverless for a while

[AZgl1800]

I much prefer to go to Epson's Website and get their Linux Drivers and download them.
Install the drivers and your problems usually go away, I do NOT like Driverless.

[pdc_2]

so if you follow AZG's advice for Epson drivers, you go here http://download.ebz.epson.net/dsc/du/02 ... 18373ed45c

and download the 64bit AMD Printer driver

epson-inkjet-printer-escpr_1.7.17-1lsb3.2_amd64.deb

as you click to download it, the programme gdebi installer should leap in and offer to assist: it will offer to open the above package;

.... it means install ....... so if you do that, it will 1) install the drivers and 2) register the printer with lpadmin and 3) the printer should work

_______-
if you follow the above, delete beforehand what is NOT WORKING in your printers folder; then hopefully you will have only one (working) icon; however Mint will likely create a new (driverless) entry so you need to be able to distinguish which is which ........

_________
for the scanner driver, go here http://support.epson.net/linux/en/epsonscan2.php and download what will be epsonscan2-bundle-6.6.2.5.x86_64.deb.tar.gz

to install that,

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cd Downloads

and then

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tar -zxvf epsonscan2-bundle-6.6.2.5.x86_64.deb.tar.gz

and then

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./install.sh

.. meaning ..... copy these 3 commands in turn; paste into a terminal; hit the ENTER key after each paste

[MSB]

Thanks for the replies, but I already tried the Epson drivers as stated in my first post, and that did not help sadly enough.
First I tried only the first: ESC/P-R Driver (generic driver)
Second I added the second: Epson Printer Utility
Third I tried adding the scanner too: All-in-one package

Also tried to add it manually, lolled at the many entries that would result in, but also no joy there, only printing from Firefox and Libre.
But possibly made wrong choices when adding it manually..?

I can not delete the wifi printer as it is automaticly added again when turned on, or instantly when on, also when connected with usb.

Regarding the string, I did not come across that anywhere though, my other printer also does not have it and works fine, but is on usb.
I also tried everything on a second computer that is 100% the same hardware as mine, without any printer installation and it is the same there. Can only print from Libre and Firefox and nothing else.

[brian_p]

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~$ avahi-browse _ipp._tcp

+ enp5s0 IPv6 EPSON_ET_2810_Series @ DesktopG               Internet Printer     local
+ enp5s0 IPv6 Printer G @ Desk-F                            Internet Printer     local
+ enp5s0 IPv6 EPSON ET-2810 Series                          Internet Printer     local
+ enp5s0 IPv6 Samsung M2020 Series @ Desk-F                 Internet Printer     local
+ enp5s0 IPv4 EPSON_ET_2810_Series @ DesktopG               Internet Printer     local
+ enp5s0 IPv4 Printer G @ Desk-F                            Internet Printer     local
+ enp5s0 IPv4 EPSON ET-2810 Series                          Internet Printer     local
+ enp5s0 IPv4 Samsung M2020 Series @ Desk-F                 Internet Printer     local
+     lo IPv4 Printer G @ Desk-F                            Internet Printer     local
+     lo IPv4 Samsung M2020 Series @ Desk-F                 Internet Printer     local

This output seems incomplete. I'd have expected more from such a recently marketed device. Do you have a manual? Does it mention AirPrint?

Uscan did not give any result, so I figure the scanner will not work either, but that is not critical, printing is.

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~$ avahi-browse _uscan._tcp

Most unexpected.

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~$ driverless

ipp://EPSON%20ET-2810%20Series._ipp._tcp.local/

We will establish a print queue manually:

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lpadmin -p et2810 -v "ipp://EPSON%20ET-2810%20Series._ipp._tcp.local/" -E -m everywhere

A quick test:

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lp -d et2810 /etc/nsswitch.conf

[MSB]

Here is a manual online, it does not mention Airprint though https://download.epson-europe.com/pub/d ... 1596eu.pdf

I did the lpadmin and it printed an /etc/nsswitch.conf file, the newly added printer still not works in other programs, but I will reboot now and check again.

Still nothing, all the same as before, also no avahi uscan result.

[brian_p]

Here is a manual online, it does not mention Airprint though https://download.epson-europe.com/pub/d ... 1596eu.pdf

Thanks.

I did the lpadmin and it printed an /etc/nsswitch.conf file, the newly added printer still not works in other programs, but I will reboot now and check again.

Still nothing, all the same as before, also no avahi uscan result.

I am more bothered that _ipp._tcp gives what looks like a truncated output.

You can print from Firefox and LibreOffice and with lp. It would be hard to argue that there is anything untoward with the printer and the printing system. However, it seems that, if /etc/nsswitch.conf is displayed in Xed, it will not print.

Save Xed's display to file from the print dialog. I'll call it test.pdf; you might name it differently. Now try

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lp -d et2810 test.pdf

fron the directory test.pdf is in.

[MSB]

Save Xed's display to file from the print dialog.

I'm not sure what you mean by that

I took another xed document and used that. However
Naming it as pdf resulted in a 'Print Error' There was a problem processing document 'test.pdf' (job 187)

I renamed it test.txt and it printed correct, so that is a step forward

[brian_p]

Can you print the first page of https://download.epson-europe.com/pub/d ... 1596eu.pdf from Xreader using et2810?

[MSB]

No, nothing other than the popups.

[brian_p]

No, nothing other than the popups.

OK. We debug:

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sudo cupsctl --debug-logging

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sudo >/var/log/cups/error_log

Print from Xreader as before. Send /var/log/cups/error_log here as an attachment. It will be too big to copy and paste.

[MSB]

I can not make a file:
bash: /var/log/cups/error_log: Permission denied

Edit, changed ownership and all but still permission denied.... I feel a bit dumb atm lol

[brian_p]

I can not make a file:
bash: /var/log/cups/error_log: Permission denied

I only gave you two commands. Which one gave you this response.

[MSB]

The second

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sudo >/var/log/cups/error_log

[brian_p]

The second

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sudo >/var/log/cups/error_log

Forget about it. Just send the error_log.

[MSB]

Here you go.

Hope you do not need it after trying to print as it is too large after that to add here, even cut in 3 parts it says too big

[pdc_2]

can we ask you how long you have had Mint 20.1 installed for please?

[MSB]

Since March this year, just over 7 months. Installed all updates it got too.