<SOLVED> Another Canon MG2522 install problem
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<SOLVED> Another Canon MG2522 install problem
I just purchased a Canon MG2522 printer/scanner to install on my Dell running Mint 19.3 and I can't get it to work.
When I initially plugged it in via USB the print folder showed 2 printers installed. The MG and a generic Canon printer. The Dell and the printer appeared to communicate but the print job for the test page never happened. Just sat in the que.
Thinking I needed the Canon drivers, I downloaded & installed the drivers for the MG2500 series from the Canon Asia server. (cnijfilter-mg2500series-4.00-1-deb). After installing that, when I go into the printer folder, I get the "printing service not available" error message.
I'm thinking there is a conflict between CUPS and the Canon drivers.
I've looked at a lot of suggestions here and tried quite a few. But nothing seems to get me anywhere.
Honestly, I don't really need the printer. But the scanner is a must.
Any suggestions would be greatly appreciated.
Note: I've been using Mint for 2 years now and I prefer using the terminal. But I do not understand the command syntax. (Reminds me a little of DOS.- Yeah. I'm that old.)
When I initially plugged it in via USB the print folder showed 2 printers installed. The MG and a generic Canon printer. The Dell and the printer appeared to communicate but the print job for the test page never happened. Just sat in the que.
Thinking I needed the Canon drivers, I downloaded & installed the drivers for the MG2500 series from the Canon Asia server. (cnijfilter-mg2500series-4.00-1-deb). After installing that, when I go into the printer folder, I get the "printing service not available" error message.
I'm thinking there is a conflict between CUPS and the Canon drivers.
I've looked at a lot of suggestions here and tried quite a few. But nothing seems to get me anywhere.
Honestly, I don't really need the printer. But the scanner is a must.
Any suggestions would be greatly appreciated.
Note: I've been using Mint for 2 years now and I prefer using the terminal. But I do not understand the command syntax. (Reminds me a little of DOS.- Yeah. I'm that old.)
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 2 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
I keep my aluminum hat on tight always.
Just because you're paranoid doesn't mean the world isn't out to get you.
Just because you're paranoid doesn't mean the world isn't out to get you.
Re: Another Canon MG2522 install problem
Have you tried
Menu - Printer
& adding the printer there??
It is a separate driver for the scanner...
https://www.canon-europe.com/support/co ... 20(64-bit)
Try adding that..
Menu - Printer
& adding the printer there??
It is a separate driver for the scanner...
https://www.canon-europe.com/support/co ... 20(64-bit)
Try adding that..
Re: Another Canon MG2522 install problem
If you mean Menu/Admin/Printers, that's where I first saw the 2 printers. But I go there now I get the Printing Service not Available error msg.
I keep my aluminum hat on tight always.
Just because you're paranoid doesn't mean the world isn't out to get you.
Just because you're paranoid doesn't mean the world isn't out to get you.
Re: Another Canon MG2522 install problem
so this is not an airprint compatible; so it would seem to need the Canon drivers; or gutenprint should cover it; I don't know the status of gutenprint these days
if installing the specific MG2500 driver, I would get (as you say) cnijfilter-mg2500series-4.00-1-deb.tar.gz
open a terminal; paste in one by one the commands
(assuming that is default site)
then crucially run the command
was that what you did?
if installing the specific MG2500 driver, I would get (as you say) cnijfilter-mg2500series-4.00-1-deb.tar.gz
open a terminal; paste in one by one the commands
Code: Select all
cd Downloads
Code: Select all
tar -zxvf cnijfilter-mg2500series-4.00-1-deb.tar.gz
Code: Select all
cd cnijfilter-mg2500series-4.00-1-deb
Code: Select all
./install.sh
Re: Another Canon MG2522 install problem
Yes.
It was just after following these 3 steps that I started getting the no service error message.
I then tried some posted suggestions about uninstalling and reinstalling CUPS. None of which had any visible effect.
Not sure what airprint or gutenprint are. I don't see either listed in the menu.
As it stands now, in the printer folder (menu/admin/printers) and get the error msg, when I hit F1 (help), the reply is;
"CUPS Service Stopped. The CUPS print spooler does not appear to be running. To correct this, choose System->Admin->Services from the main menu and look for 'cups' service."
I don't have a Services folder in my Admin menu.
This model Canon is an old model, but still being made & sold. To get this Linux driver, you have to go to the Canon Asia (Singapore??) server. It's not available from either the American or European (UK) servers anymore. A lot of the posts I was reading were several years old.
It was just after following these 3 steps that I started getting the no service error message.
I then tried some posted suggestions about uninstalling and reinstalling CUPS. None of which had any visible effect.
Not sure what airprint or gutenprint are. I don't see either listed in the menu.
As it stands now, in the printer folder (menu/admin/printers) and get the error msg, when I hit F1 (help), the reply is;
"CUPS Service Stopped. The CUPS print spooler does not appear to be running. To correct this, choose System->Admin->Services from the main menu and look for 'cups' service."
I don't have a Services folder in my Admin menu.
This model Canon is an old model, but still being made & sold. To get this Linux driver, you have to go to the Canon Asia (Singapore??) server. It's not available from either the American or European (UK) servers anymore. A lot of the posts I was reading were several years old.
I keep my aluminum hat on tight always.
Just because you're paranoid doesn't mean the world isn't out to get you.
Just because you're paranoid doesn't mean the world isn't out to get you.
Re: Another Canon MG2522 install problem
Several of the post stated that the printer and scanner drivers were all included in this single file.
I keep my aluminum hat on tight always.
Just because you're paranoid doesn't mean the world isn't out to get you.
Just because you're paranoid doesn't mean the world isn't out to get you.
Re: Another Canon MG2522 install problem
I just checked the Software Manager and it says Printer Driver Gutenprint is installed. Airprint does not appear.
I keep my aluminum hat on tight always.
Just because you're paranoid doesn't mean the world isn't out to get you.
Just because you're paranoid doesn't mean the world isn't out to get you.
Re: Another Canon MG2522 install problem
1) CUPS ERROR MESSAGE
so I have to go searching for solutions
this one
https://ubuntu-mate.community/t/cups-se ... 8-04/17381
suggested
then
from here https://linuxconfig.org/linux-cups-tuto ... -beginners
should say if cups is running
eg ours says
any joy?
so I have to go searching for solutions
this one
https://ubuntu-mate.community/t/cups-se ... 8-04/17381
suggested
Code: Select all
sudo cp /usr/share/cups/cupsd.conf.default /etc/cups/cupsd.conf
Code: Select all
sudo service cups restart
Code: Select all
systemctl status cups
eg ours says
_____________systemctl status cups
● cups.service - CUPS Scheduler
Loaded: loaded (/lib/systemd/system/cups.service; enabled; vendor preset: >
Active: active (running)
any joy?
Re: Another Canon MG2522 install problem
Yes. That has cleared the error msg and Cups is reporting active.
If I'm reading the tutorial correctly, I will need to add this printer in Cups.
But when I pressed the ADD Printer button, the Cups website asked for a user and password.
Where do I get these from?
If I'm reading the tutorial correctly, I will need to add this printer in Cups.
But when I pressed the ADD Printer button, the Cups website asked for a user and password.
Where do I get these from?
I keep my aluminum hat on tight always.
Just because you're paranoid doesn't mean the world isn't out to get you.
Just because you're paranoid doesn't mean the world isn't out to get you.
Re: Another Canon MG2522 install problem
from here https://www.linuxquestions.org/question ... rd-156986/
the suggestion is user is root and password is your usual password
an alternative from here https://askubuntu.com/questions/1039863 ... ps#1039865
is user is your user name and password your password
the suggestion is user is root and password is your usual password
an alternative from here https://askubuntu.com/questions/1039863 ... ps#1039865
is user is your user name and password your password
Re: Another Canon MG2522 install problem
Looks like everything is working as it should.
Your help is very much appreciated. Thank You.
I will marked this solved.
Your help is very much appreciated. Thank You.
I will marked this solved.
I keep my aluminum hat on tight always.
Just because you're paranoid doesn't mean the world isn't out to get you.
Just because you're paranoid doesn't mean the world isn't out to get you.
Re: <SOLVED> Another Canon MG2522 install problem
well done; glad entering cups directly worked so well; did you have to point to a ppd file? or nominate a driver? we would all be happy to hear;
so you seem to have had 2 problems; but all was predicated on cups not working; then registration of the MG2500 could be done through cups;
well done
so you seem to have had 2 problems; but all was predicated on cups not working; then registration of the MG2500 could be done through cups;
well done