Brother Printer MFC J5620DW can not be installed

[Ritter meH]

Hello,

my printer from BROTHER was previously fond by the Linux Minnt cinnamon OS
and ready to print.

However, this is no longer the case.

I have tried to install it via the hints on the brother page with their drivers,
but without success.

Regards, Ritter meH

[pdc_2]

go on; tell us a little more;

eg ...... which version of Mint worked for you;

have you installed a new version: go on, give us a clue ................ I do love guessing but .............

[Ritter meH]

Here is the Data:

I have installed this version 3 months ago:
Linux Mint 20.2
cinnamon: 5.0.7

I have had these problems for 2 weeks (after some automatic updates)

[pdc_2]

Hi Ritter; thanks for the details; so that is airprint compatible; so Mint ......... should .......... be able to set it up .......

is it seen on

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lpstat -t

and

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lpinfo -v

can you tell us what you get please

If you delete any existing entries in your PRINTERS folder; as you say they do not work; top-left in the PRINTERS folder is an ADD button: this should prompt Mint to attempt to set the printer; if Mint sees it: it is a wireless connection: there is an option in the ADD button to let the system look for wireless printers; our HP has had a couple of wobbles; will no long print; setting up a new name; using the ADD has been good so far;

(from within the PRINTERS folder, there is also a TROUBLESHOOTING setup: just press the F1 key with PRINTERS open; follow that before trying the ADD function; just to see how the diagnostics goes from there ......>>)

[chiefjim]

For a wireless connection the first step required establishing a connection between the router and the printer itself. Done from the key panel on the printer. After that the Brother software gets installed.

[Ritter meH]

Hi,

this is the System reply:

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fredo @ fredo-HP-EliteDesk-800-G1-USDT: ~ $ lpstat -t
Schedule service is running
No system preset goals
lpstat: No print destinations added.
lpstat: No print destinations added.
lpstat: No print destinations added.
lpstat: No print destinations added.
fredo @ fredo-HP-EliteDesk-800-G1-USDT: ~ $ lpinfo -v
serial serial: / dev / ttyS4? baud = 115200
network https
network http
network lpd
network ipp
network beh
network ipps
network socket
file cups-brf: /
direct hp
network smb
direct hpfax
fredo @ fredo-HP-EliteDesk-800-G1-USDT: ~ $ 

- I dont want to use my printer via wireless LAN. The printer is connected
with my wired network. I can see the webbased interface of the printer and my pings to the
printer will be answered correctly.

- I have already tried to delete all printers, but Mint did not recognize my printer.




Regards...(Ritter m e H)

[pdc_2]

thanks Ritter

you say

I can see the webbased interface of the printer

........ what do you mean by this please .....

but I would feel the lpinfo command should show it; I can't see a printer listed there; at all

if you paste this into a browser http://localhost:631/printers/ ... does it identify any printers?

This is cups opening just on your computer

______________________________________________________

for its connections, they say

Wireless Mobile Device Printing Wireless printing from your mobile device via±: AirPrint™, Google Cloud Print™, Brother™ iPrint&Scan, and Wi-Fi Direct®.

[Ritter meH]

Hi,

I mean, that my printer will answer the pings from my Linux machine.

I can not see any printers on cups.

Bye the way, sometimes the printer is useable (i can print), but only every 8th or 9th startup.

[AndyMH]

If you type the IP address for your printer into your browser can you see the web page for your printer, e.g.

[Ritter meH]

Yes, i can see that page of my printer!

[pdc_2]

in the CUPS page http://localhost:631/admin

go to Administration: does it show find new printer; add printer; click on either;

[Ritter meH]

My network printer is normally found automatically by Mint. I have other computers (with the same operating system) that always find the printer. By the way - all computers are in the same network.

My problem is that the printer is only sporadically found by a specific computer.
This means that sometimes the printer is found automatically and sometimes not.

[brian_p]

My network printer is normally found automatically by Mint. I have other computers (with the same operating system) that always find the printer. By the way - all computers are in the same network.

My problem is that the printer is only sporadically found by a specific computer.
This means that sometimes the printer is found automatically and sometimes not.

Sporadic issues are not easy to deal with. As already said, lpinfo -v does not see the printer, so CUPS cannot set it up.

At the very least I would examine the ethernet cable connetctions between printer and router (or computer) and maybe even swap it out. Give

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ippfind -T 5

[Ritter meH]

Can i somehow force a reinstallation of the printer related parts in MINT?

[phd21]

Hi "Ritter meH",

Welcome to the wonderful world of Linux Mint and its excellent forum!

I just read your post and the good replies to it. Here are my thoughts on this as well.

It would help to know more about your system setup. If you run "inxi -Fxzd" and "lsusb" from the console terminal prompt, highlight the results, copy and paste them back here, that should provide enough information.

I have a Brother MFC-J491dw printer that worked perfectly in Linux Mint after installing their printer and scanner drivers versions prior to Linux Mint v20+ when Linux Mint switched to the new "driverless printing" system. After reading the post in the link below (my reply is on page 2) all I had to do was remove the "ippusbxd" package from the "Synaptic Package Manager (SPM)", and removed any existing printers from my printer settings, rebooted and then I could add my printer as a USB printer like before and printing and scanning now works. I also had to clear any existing print jobs from the printer by hitting the Stop/Exit button. I also tried the newer version of "ippusbxd" called "ipp-usb" and it would also not work and had to be removed.

Fix for USB scanner not working on LM20 that worked on LM19 - Page 2 - Linux Mint Forums
viewtopic.php?f=51&t=329760&hilit=brother&start=20

Hope this helps ...

[Ritter meH]

Ok, here are the System replies:

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System:
  Kernel: 5.4.0-94-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 
  Desktop: Cinnamon 5.0.7 Distro: Linux Mint 20.2 Uma 
  base: Ubuntu 20.04 focal 
Machine:
  Type: Desktop System: Hewlett-Packard product: HP EliteDesk 800 G1 USDT 
  v: N/A serial: <filter> 
  Mobo: Hewlett-Packard model: 18E5 serial: <filter> BIOS: Hewlett-Packard 
  v: L01 v02.75 date: 05/04/2018 
CPU:
  Topology: Quad Core model: Intel Core i5-4590S bits: 64 type: MCP 
  arch: Haswell rev: 3 L2 cache: 6144 KiB 
  flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx 
  bogomips: 23944 
  Speed: 2299 MHz min/max: 800/3700 MHz Core speeds (MHz): 1: 1701 2: 1564 
  3: 1491 4: 1709 
Graphics:
  Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor Integrated Graphics 
  vendor: Hewlett-Packard driver: i915 v: kernel bus ID: 00:02.0 
  Display: x11 server: X.Org 1.20.13 driver: modesetting 
  unloaded: fbdev,vesa resolution: 1920x1080~60Hz 
  OpenGL: renderer: Mesa DRI Intel HD Graphics 4600 (HSW GT2) 
  v: 4.5 Mesa 21.0.3 direct render: Yes 
Audio:
  Device-1: Intel Xeon E3-1200 v3/4th Gen Core Processor HD Audio 
  vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus ID: 00:03.0 
  Device-2: Intel 8 Series/C220 Series High Definition Audio 
  vendor: Hewlett-Packard driver: snd_hda_intel v: kernel bus ID: 00:1b.0 
  Sound Server: ALSA v: k5.4.0-94-generic 
Network:
  Device-1: Intel Ethernet I217-LM vendor: Hewlett-Packard driver: e1000e 
  v: 3.2.6-k port: f080 bus ID: 00:19.0 
  IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Drives:
  Local Storage: total: 465.76 GiB used: 222.10 GiB (47.7%) 
  ID-1: /dev/sda vendor: Crucial model: CT500MX500SSD1 size: 465.76 GiB 
  Optical-1: /dev/sr0 vendor: hp model: DVD-ROM SN-108FB rev: HK10 
  dev-links: cdrom,dvd 
  Features: speed: 24 multisession: yes audio: yes dvd: yes rw: none 
  state: running 
Partition:
  ID-1: / size: 456.95 GiB used: 222.10 GiB (48.6%) fs: ext4 dev: /dev/sda5 
Sensors:
  System Temperatures: cpu: 36.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 214 Uptime: 51m Memory: 7.66 GiB used: 2.66 GiB (34.7%) 
  Init: systemd runlevel: 5 Compilers: gcc: 9.3.0 Shell: bash v: 5.0.17 
  inxi: 3.0.38 

By the way, the printer is not an usb-device...It is a Network-Printer.

[phd21]

Hi "Ritter meH",

By the way, the printer is not an usb-device...It is a Network-Printer.

FYI: It did not matter with my brother printer setup as a network printer or connected to USB, that "ippusbxd" package had to be removed for it to work.

[AndyMH]

And checking in synaptic I do not have ippusbxd or ipp-usb installed and have never had a problem installing a brother network printer.

[pdc_2]

and brian asked you for

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ippfind -T 5

[Robotechie]

Hi Ritter meH,

just a dumb question: did you assign a static IP to the Printer via the Web-IF or is it connected via DHCP to the Router?

Kind Regards HPD