Xerox B215 prints only one copy

[Radyn]

Hi, the xerox B215 printer only prints one copy. The same problem is in Ubuntu and in Manjaro Linux everything works fine

[karlchen]

Hello, Radyn.

Welcome to the Linux Mint forum.
About your printer problem: It would be really helpful to learn a few more technical details about your Linux Mint system, before trying to give advice.
Please, share your Linux Mint System Information with us. You will find the precise steps how to do so here: How to post your Linux Mint System Information (inxi report)

Thanks,
Karl

[Radyn]

Code: Select all

System:    Kernel: 5.4.0-91-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 5.0.7 
           wm: muffin dm: LightDM Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal 
Machine:   Type: Desktop System: LENOVO product: 3285A1G v: ThinkCentre M58p serial: <filter> 
           Chassis: type: 3 serial: <filter> 
           Mobo: LENOVO model: LENOVO serial: <filter> BIOS: LENOVO v: 5CKT77AUS date: 05/07/2012 
Battery:   Device-1: hidpp_battery_0 model: Logitech Wireless Keyboard PID:0055 serial: N/A 
           charge: 70% (should be ignored) status: Discharging 
           Device-2: hidpp_battery_1 model: Logitech Wireless Mouse PID:003f serial: N/A 
           charge: 55% (should be ignored) status: Discharging 
CPU:       Topology: Dual Core model: Intel Core2 Duo E8400 bits: 64 type: MCP arch: Penryn rev: A 
           L2 cache: 6144 KiB 
           flags: lm nx pae sse sse2 sse3 sse4_1 ssse3 vmx bogomips: 11969 
           Speed: 1995 MHz min/max: 2000/3000 MHz Core speeds (MHz): 1: 1995 2: 1995 
Graphics:  Device-1: Intel 4 Series Integrated Graphics vendor: Lenovo driver: i915 v: kernel 
           bus ID: 00:02.0 chip ID: 8086:2e12 
           Display: x11 server: X.Org 1.20.13 driver: modesetting unloaded: fbdev,vesa 
           resolution: 1440x900~60Hz 
           OpenGL: renderer: Mesa DRI Intel Q45/Q43 (ELK) v: 2.1 Mesa 21.0.3 direct render: Yes 
Audio:     Device-1: Intel 82801JD/DO HD Audio vendor: Lenovo driver: snd_hda_intel v: kernel 
           bus ID: 00:1b.0 chip ID: 8086:3a6e 
           Sound Server: ALSA v: k5.4.0-91-generic 
Network:   Device-1: Intel 82567LM-3 Gigabit Network vendor: Lenovo driver: e1000e v: 3.2.6-k 
           port: 1820 bus ID: 00:19.0 chip ID: 8086:10de 
           IF: enp0s25 state: up speed: 1000 Mbps duplex: full mac: <filter> 
Drives:    Local Storage: total: 698.65 GiB used: 13.04 GiB (1.9%) 
           ID-1: /dev/sda vendor: Western Digital model: WD2500AAJS-08L7A0 size: 232.89 GiB 
           speed: 3.0 Gb/s serial: <filter> 
           ID-2: /dev/sdb vendor: Seagate model: ST3500418AS size: 465.76 GiB speed: 1.5 Gb/s 
           serial: <filter> 
Partition: ID-1: / size: 456.95 GiB used: 13.04 GiB (2.9%) fs: ext4 dev: /dev/sdb5 
Sensors:   System Temperatures: cpu: 43.0 C mobo: N/A 
           Fan Speeds (RPM): N/A 
Repos:     No active apt repos in: /etc/apt/sources.list 
           Active apt repos in: /etc/apt/sources.list.d/official-package-repositories.list 
           1: deb http: //packages.linuxmint.com uma main upstream import backport #id:linuxmint_main
           2: deb http: //archive.ubuntu.com/ubuntu focal main restricted universe multiverse
           3: deb http: //archive.ubuntu.com/ubuntu focal-updates main restricted universe multiverse
           4: deb http: //archive.ubuntu.com/ubuntu focal-backports main restricted universe multiverse
           5: deb http: //security.ubuntu.com/ubuntu/ focal-security main restricted universe multiverse
           6: deb http: //archive.canonical.com/ubuntu/ focal partner
Info:      Processes: 205 Uptime: 4h 41m Memory: 3.32 GiB used: 2.23 GiB (67.0%) Init: systemd 
           v: 245 runlevel: 5 Compilers: gcc: 9.3.0 alt: 9 Client: Unknown python3.8 client 
           inxi: 3.0.38 

[karlchen]

Hello, Radyn.

Could you please elaborate a bit
+ how you have installed the printer driver software for your printer Xerox B215
+ what you have done to determine that on Mint 20.2 the printer only prints out 1 copy of a document, but not 2 or 3 or more?
(I have to admit that so far I have not encountered such a problem on Ubuntu / Mint.)

Regards,
Karl

[Radyn]

Hi Karl
Linux mint found the printer itself and it worked, except for the problem already described. Then I download the driver from the manufacturer's website (Xerox). Installed and the problem did not disappear, (uld folder). I also tried CUPS and also without change. The copy does not print from the document viewer, Libreoffice does not, but does from the Text Editor. I forgot, it's not just a problem with the Xerox printer, the other HP printer is behaving the same way. Perhaps I wrote it clearly, I use a translator.
Thank you, Radyn

[Radyn]

Solved
On the localhosts: 631 page in the CUPS settings, you need to supply the PPD file behind the manufacturer's website.