Mint 20 - Cannot Print Multiple Copies

Forum rules
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Locked
lemba
Level 1
Level 1
Posts: 1
Joined: Mon Dec 20, 2021 4:04 am

Mint 20 - Cannot Print Multiple Copies

Post by lemba »

I know, old thread but its 2022 and I'm experiencing the same problem with my Canon TR 8550... I can't print multiple copies.
Any solutions?
Last edited by LockBot on Wed Dec 28, 2022 7:16 am, edited 2 times in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
User avatar
Pierre
Level 21
Level 21
Posts: 13192
Joined: Fri Sep 05, 2008 5:33 am
Location: Perth, AU.

Re: Mint 20 - Cannot Print Multiple Copies

Post by Pierre »

Hi lemba ,
welcome to our forum.
:)

can you tell us something about your hardware:
viewtopic.php?f=90&t=318644
copy the result of that, back here, on your reply.
Image
Please edit your original post title to include [SOLVED] - when your problem is solved!
and DO LOOK at those Unanswered Topics - - you may be able to answer some!.
MonaMe
Level 1
Level 1
Posts: 1
Joined: Mon Feb 28, 2022 2:26 am

Re: Mint 20 - Cannot Print Multiple Copies

Post by MonaMe »

I had the same problem:
Mint 20.2 Cinnamon
Mint 20.3 Cinnamon
Brother HL-L2395DW discovered automatically via WiFi.

I found the solution here:
https://askubuntu.com/questions/1286047 ... sions-that
Supposedly this problem has been fixed with cups-filters > 1.27.5

The fix was to modify the *cupsManualCopies option in the printer's PPD file so that it reads, *cupsManualCopies: True. Note that True is case sensitive! Mine was originally set to true.

I followed these steps in a terminal window:

1. Stop the cups service
2. Edit the .ppd file for my printer (in my case, Brother-HL-L2395DW.ppd)
3. Restart the cups service

Code: Select all

sudo systemctl stop cups
cd /etc/cups/ppd
ls
sudo nano <your printer name>.ppd
Change *cupsManualCopies: true or *cupsManualCopies: False to: *cupsManualCopies: True as noted above.
Save with Ctrl-O and exit with Ctrl-X.

Code: Select all

sudo systemctl start cups
Good luck!
johnh44
Level 1
Level 1
Posts: 1
Joined: Sun May 08, 2022 6:30 pm

Re: Mint 20 - Cannot Print Multiple Copies

Post by johnh44 »

This solution -- editing the .ppd files and then restarting CUPS -- is at best temporary. The problem will come back if you install a new printer.

The permanent fix will come when MINT upgrades include a newer version of CUPS. Mint 20.1 comes with CUPS 2.3.1. This version of CUPS is almost three years old. The permanent fix was to change the absurd filter requirement that the "TRUE" in *cupsManualCopies: true" be case-insensitive. Before this fix we all had to edit our .ppd files and change the true to True. Absurd!

The CUPS version that fixed this was 2.3.3op1 released in November 2020. The newest stable version is 2.4.1.

WHEN WILL MINT start including a CUPS version that is more recent????????? If anyone can refer this to Mint management, please do.

Thanks
Locked

Return to “Printers & Scanners”