Hi,
Linux mint cinnamon 19.1 is installed on my parents pc.
the printer was installed a year ago, after i have installed the OS,
I don't remember exactly what i did, but i did use the instructions in BROTHER site, and it worked.
the page with those instructions and links is now unavailable (weird!!! probably because there is a newer driver)) online, and currently i can't use the printer, as it is considered by the OS as 'waiting.... printer is in process... unavailable' or something like that.
the printer worked fine for a year, until my mom replaced the ink cartridges 3 days ago, and since then this phenomenon exists. she might had done another thing, but go figure what she did.... i was out of home, and now i have to cope with this problem.
is there a solution for this problem?
should i uninstall everything that is related to printers in my os in order to start the installation process from scratch? and if so, I to do it?
I have been researching for 2 days in the forum, and found zero solutions, but a lot of confusion in the printers & linux realm...
hints:
1. the printer apeares in the Printer app of the OS,
2. the printer does not apear in terminal when i type 'lsusb'.
what can i do?
thanks
BROTHER MFC-J480DW printer - is not available after replacing ink
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BROTHER MFC-J480DW printer - is not available after replacing ink
Last edited by LockBot on Sat Apr 29, 2023 10:00 pm, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
Re: BROTHER MFC-J480DW printer - is not available after replacing ink
The driver is here...
https://support.brother.com/g/b/downloa ... w_us_eu_as
I think opening the Printers screen from the Menu & then just right mouse click & Delete should be enough to get rid of what you have at the moment..
https://support.brother.com/g/b/downloa ... w_us_eu_as
I think opening the Printers screen from the Menu & then just right mouse click & Delete should be enough to get rid of what you have at the moment..
Re: BROTHER MFC-J480DW printer - is not available after replacing ink
i did try to delete printer, install again according to that page's instructions but the same happens.
the printer is shown in Printers app, but it is unavailable.
the printer is shown in Printers app, but it is unavailable.
Re: BROTHER MFC-J480DW printer - is not available after replacing ink
Which method did you try as I see that Brother produce a Driver Install Tool (that is suppose to take care of everything) but also separate .deb files that can be downloaded for the Printer & the Scanner??
Re: BROTHER MFC-J480DW printer - is not available after replacing ink
i have tried both methods...
first, using the brother installer,
and when it didn't improve anything, i have installed both individual packages...
i am actually making a backup of all the 450gb of data, and planing on installing mint 20.3, and start everything from the beginning. and i will document it for future...
thnks
first, using the brother installer,
and when it didn't improve anything, i have installed both individual packages...
i am actually making a backup of all the 450gb of data, and planing on installing mint 20.3, and start everything from the beginning. and i will document it for future...
thnks
Re: BROTHER MFC-J480DW printer - is not available after replacing ink
Check to make sure that the printer is set as the default printer.