Canon LPB2900 Printer Installation Problem

[satsriakal]

Hi to Everybody,

it's the first time I'm installing a printer on linux and I'm finding a lot of troubles.

O.S. : Linux Mint LMDE 5 (elsie) 32bit
Printer: CANON LBP2900 (on USB port)

I've installed the drivers I found online. I installed the printer, but it doesn't print even if I can see the printer with a green flag.

What can I do?
Best regards
Beppe

[satsriakal]

Hi,
I'm trying in several ways to solve the problem but without success.
Is there any suggestion to try?

[brian_p]

Hi,
I'm trying in several ways to solve the problem but without success.
Is there any suggestion to try?

The printer name in the subject header does not match what is in the first post. Please edit the subject.

Give the output of

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lpinfo -m | grep 2900 

[satsriakal]

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lpinfo -m | grep 2900 

CNCUPSLBP2900CAPTK.ppd Canon LBP2900 CAPT ver.1.5
lsb/usr/CNCUPSLBP2900CAPTK.ppd Canon LBP2900 CAPT ver.1.5
gutenprint.5.3://bjc-MG2900-series/expert Canon MG2900 series - CUPS+Gutenprint v5.3.3
gutenprint.5.3://bjc-PIXMA-G2900/expert Canon PIXMA G2900 - CUPS+Gutenprint v5.3.3
escpr:0/cups/model/epson-inkjet-printer-escpr/Epson-Stylus_CX2900-epson-escpr-en.ppd Epson Stylus CX2900, Epson Inkjet Printer Driver (ESC/P-R) for Linux

Thanks Brian!

[brian_p]

CNCUPSLBP2900CAPTK.ppd

This a PPD installed by the Canon drivers. Now give the output from

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sudo lpinfo -v

[satsriakal]

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file cups-brf:/
network beh
network socket
direct cnusb:/dev/usb/lp1
serial serial:/dev/ttyS0?baud=115200
direct ccp
direct parallel:/dev/lp0
network ipps
network lpd
network ipp
network http
network https
direct hp
direct usb://Canon/LBP2900?serial=0000C15BQE0Y
network smb
direct hpfax

[brian_p]

From this last output the URI for your printer is

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usb://Canon/LBP2900?serial=0000C15BQE0Y

You already have the PPD to use. It is

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CNCUPSLBP2900CAPTK.ppd

Now execute

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lpadmin -p LBP2900C -v "URI" -E -m PPD

Substute what you have above for URI and PPD in the command.

Test printing with

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lp -d LBP2900C /etc/nsswitch.conf

How is that?

[satsriakal]

Now when I send the test command, I can see the document in the printing queue in the status "processing".
but it doesn't print....it is stuck in processing status...

[brian_p]

Now when I send the test command, I can see the document in the printing queue in the status "processing".
but it doesn't print....it is stuck in processing status...

Please give the test command used and the command you used to set up the print queue. The second command begins with lpadmin.

[satsriakal]

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 lpadmin -p LBP2900C -v "usb://Canon/LBP2900?serial=0000C15BQE0Y" -E -m CNCUPSLBP2900CAPTK.ppd  

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 lp -d LBP2900C /etc/nsswitch.conf 

[brian_p]

Try changing the PPD used in the lpadmin command to:

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-m lsb/usr/CNCUPSLBP2900CAPTK.ppd

[satsriakal]

I gave this command and I got the following result:

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$ lpadmin -p LBP2900C -v "usb://Canon/LBP2900?serial=0000C15BQE0Y" -E -m lsb/usr/CNCUPSLBP2900CAPTK.ppd

lpadmin: Printer drivers are deprecated and will stop working in a future version of CUPS.

I can see the printing document in the printer queue, but stuck in processing status.
In addition, I see that in "user" field there is "Uknown"

[brian_p]

Ilpadmin: Printer drivers are deprecated and will stop working in a future version of CUPS.
[/code]

A warning. Ignore it.

I can see the printing document in the printer queue, but stuck in processing status.
In addition, I see that in "user" field there is "Uknown"

You appear to have done everything correctly to set up a print queue. Let's look at what happens when a file is sent.

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sudo cupsfilter -p /etc/cups/ppd/LBP2900C.ppd -m printer/foo -e /etc/nsswitch.conf > out.dat 2> log.txt

Send log.txt here as an attachment. You can view it with

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less log.txt

[satsriakal]

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sudo cupsfilter -p /etc/cups/ppd/LBP2900C.ppd -m printer/foo -e /etc/nsswitch.conf > out.dat 2> log.txt

After the execution of this command nothing happens: no feedback messages, no file in the printer queue.

[brian_p]

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sudo cupsfilter -p /etc/cups/ppd/LBP2900C.ppd -m printer/foo -e /etc/nsswitch.conf > out.dat 2> log.txt

After the execution of this command nothing happens: no feedback messages, no file in the printer queue.

no feedback messages indicates no execution errors. The purpose of the command is to produce the file log.txt and for you to send it here. log.txt should be in your home directory.

[satsriakal]

Sorry for my stupid observation....

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cupsfilter: File "/usr/lib/cups/filter/pstocapt" permessi OK (040755/uid=0/gid=0).
cupsfilter: File "/usr/lib/cups/filter/commandtops" permessi OK (040755/uid=0/gid=0).
DEBUG: argv[0]="cupsfilter"
DEBUG: argv[1]="1"
DEBUG: argv[2]="root"
DEBUG: argv[3]="nsswitch.conf"
DEBUG: argv[4]="1"
DEBUG: argv[5]=""
DEBUG: argv[6]="/etc/nsswitch.conf"
DEBUG: envp[0]="<CFProcessPath>"
DEBUG: envp[1]="CONTENT_TYPE=text/plain"
DEBUG: envp[2]="CUPS_DATADIR=/usr/share/cups"
DEBUG: envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
DEBUG: envp[4]="CUPS_SERVERBIN=/usr/lib/cups"
DEBUG: envp[5]="CUPS_SERVERROOT=/etc/cups"
DEBUG: envp[6]="LANG=it_IT.UTF8"
DEBUG: envp[7]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/sbin:/bin:/usr/bin"
DEBUG: envp[8]="PPD=/etc/cups/ppd/LBP2900C.ppd"
DEBUG: envp[9]="PRINTER_INFO=cupsfilter"
DEBUG: envp[10]="PRINTER_LOCATION=Unknown"
DEBUG: envp[11]="PRINTER=cupsfilter"
DEBUG: envp[12]="RIP_MAX_CACHE=128m"
DEBUG: envp[13]="USER=root"
DEBUG: envp[14]="CHARSET=utf-8"
DEBUG: envp[15]="FINAL_CONTENT_TYPE=application/vnd.cups-postscript"
INFO: texttopdf (PID 2460) started.
INFO: pdftopdf (PID 2461) started.
INFO: pdftops (PID 2462) started.
INFO: pstocapt (PID 2463) started.
DEBUG: Page = 595x842; 14,14 to 581,828
DEBUG: pstocapt start.
DEBUG: pdftops - copying to temp print file "/tmp/0099e63fcb3d9"
DEBUG: pdftopdf: Last filter determined by the PPD: pstocapt; FINAL_CONTENT_TYPE: application/vnd.cups-postscript => pdftopdf will not log pages in page_log.
INFO: texttopdf (PID 2460) exited with no errors.
DEBUG: PDF interactive form and annotation flattening done via QPDF
INFO: pdftopdf (PID 2461) exited with no errors.
DEBUG: Printer make and model: Canon LBP2900
DEBUG: Running command line for pstops: pstops 1 root nsswitch.conf 1 
DEBUG: Using image rendering resolution 600 dpi
DEBUG: Running command line for gs: gs -q -dNOPAUSE -dBATCH -dSAFER -dNOMEDIAATTRS -sstdout=%stderr -sDEVICE=ps2write -dShowAcroForm -sOUTPUTFILE=%stdout -sProcessColorModel=DeviceGray -sColorConversionStrategy=Gray -dLanguageLevel=3 -r600 -dCompressFonts=false -dNoT3CCITT -dNOINTERPOLATE -c 'save pop' -f /tmp/0099e63fcb3d9
DEBUG: Started filter gs (PID 2464)
DEBUG: Started filter pstops (PID 2465)
DEBUG: Page = 595x842; 14,14 to 581,828
DEBUG: slow_collate=0, slow_duplex=0, slow_order=0
DEBUG: Before copy_comments - %!PS-Adobe-3.0
DEBUG: %!PS-Adobe-3.0
DEBUG: %%Invocation: gs -q -dNOPAUSE -dBATCH -dSAFER -dNOMEDIAATTRS -sstdout=? -sDEVICE=ps2write -dShowAcroForm -sOUTPUTFILE=? -sProcessColorModel=DeviceGray -sColorConversionStrategy=Gray -dLanguageLevel=3 -r600 -dCompressFonts=false -dNoT3CCITT -dNOINTERPOLATE ?
DEBUG: %%+ ? -f ?
DEBUG: %%BoundingBox: 0 0 595 842
DEBUG: %%HiResBoundingBox: 0 0 595.00 842.00
DEBUG: %%Creator: GPL Ghostscript 9533 (ps2write)
DEBUG: %%LanguageLevel: 2
DEBUG: %%CreationDate: D:20230217193631+01'00'
DEBUG: %%Pages: 1
DEBUG: %%EndComments
DEBUG: Before copy_prolog - %%BeginProlog
DEBUG: PID 2464 (gs) exited with no errors.
DEBUG: Before copy_setup - %%Page: 1 1
DEBUG: Before page loop - %%Page: 1 1
DEBUG: Copying page 1...
DEBUG: pagew = 566.7, pagel = 813.7
DEBUG: bboxx = 0, bboxy = 0, bboxw = 595, bboxl = 842
DEBUG: PageLeft = 14.2, PageRight = 580.8
DEBUG: PageTop = 827.8, PageBottom = 14.2
DEBUG: PageWidth = 595.0, PageLength = 842.0
DEBUG: Wrote 1 pages...
DEBUG: PID 2465 (pstops) exited with no errors.
INFO: pdftops (PID 2462) exited with no errors.
INFO: pstocapt (PID 2463) exited with no errors.

[brian_p]

Sorry for my stupid observation....

No problem. From log.txt

INFO: texttopdf (PID 2460) started.
INFO: pdftopdf (PID 2461) started.
INFO: pdftops (PID 2462) started.
INFO: pstocapt (PID 2463) started.

Four filters stated

INFO: texttopdf (PID 2460) exited with no errors.
INFO: pdftopdf (PID 2461) exited with no errors.
INFO: pdftops (PID 2462) exited with no errors.
INFO: pstocapt (PID 2463) exited with no errors.

All four filters complete successfully.

The printing system produces a file to be sent to the printer. It doesn't print. Maybe the commection to the printer is defective? First check with

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lsusb

[satsriakal]

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Bus 002 Device 005: ID 04a9:2676 Canon, Inc. LBP2900
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 002: ID 058f:9360 Alcor Micro Corp. 8-in-1 Media Card Reader
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 003: ID 1bcf:0007 Sunplus Innovation Technology Inc. Optical Mouse
Bus 003 Device 002: ID 413c:2005 Dell Computer Corp. RT7D50 Keyboard
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

[brian_p]

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Bus 002 Device 005: ID 04a9:2676 Canon, Inc. LBP2900

At this stage we have:

• Looks like Canon drivers are installed correctly.

• Queue is set up correctly.

• Filters operate correctly.

• A USB link exists

• Therefore a file should print.

I suppose trying different USB ports would do no harm, but I am running out of easy to implement ideas. Give the output of

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ls -l dev/usb/

[satsriakal]

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ls -l /dev/usb/

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crw------- 1 root root 180, 0 23 feb 16.12 hiddev0
crw-rw---- 1 root lp   180, 1 23 feb 16.17 lp1