Printing problem-BROTHER DCP-T310

Forum rules
Before you post read how to get help. Topics in this forum are automatically closed 6 months after creation.
Locked
User avatar
rigove2010
Level 2
Level 2
Posts: 91
Joined: Wed Jan 19, 2011 7:43 pm

Printing problem-BROTHER DCP-T310

Post by rigove2010 »

Hello, I have a problem with sending jobs to the BROTHER DCP-T310 printer. In linuxmint it takes more than 6 minutes to print after sending the order. On the other hand, in Windows the response is immediate, in both operating systems I use the same file. How do I solve it? Since I use linuxmint in 90%
Last edited by LockBot on Sun Jul 30, 2023 10:00 pm, edited 1 time in total.
Reason: Topic automatically closed 6 months after creation. New replies are no longer allowed.
brian_p
Level 9
Level 9
Posts: 2702
Joined: Thu Jan 17, 2019 9:20 am
Location: UK

Re: Printing problem-BROTHER DCP-T310

Post by brian_p »

rigove2010 wrote: Mon Jan 30, 2023 10:22 am Hello, I have a problem with sending jobs to the BROTHER DCP-T310 printer. In linuxmint it takes more than 6 minutes to print after sending the order. On the other hand, in Windows the response is immediate, in both operating systems I use the same file. How do I solve it? Since I use linuxmint in 90%
What is your Mint version and connection method to the printer?
--
Brian.
User avatar
rigove2010
Level 2
Level 2
Posts: 91
Joined: Wed Jan 19, 2011 7:43 pm

Re: Printing problem-BROTHER DCP-T310

Post by rigove2010 »

I use linuxmint 21 and the connection is by usb
brian_p
Level 9
Level 9
Posts: 2702
Joined: Thu Jan 17, 2019 9:20 am
Location: UK

Re: Printing problem-BROTHER DCP-T310

Post by brian_p »

rigove2010 wrote: Mon Jan 30, 2023 8:20 pm I use linuxmint 21 and the connection is by usb
Please give the outputs of

Code: Select all

avahi-browse -rt _ipp._tcp

Code: Select all

avahi-browse -rt _uscan._tcp

Code: Select all

driverless
--
Brian.
User avatar
rigove2010
Level 2
Level 2
Posts: 91
Joined: Wed Jan 19, 2011 7:43 pm

Re: Printing problem-BROTHER DCP-T310

Post by rigove2010 »

I did what you asked but it doesn't give me any result
brian_p
Level 9
Level 9
Posts: 2702
Joined: Thu Jan 17, 2019 9:20 am
Location: UK

Re: Printing problem-BROTHER DCP-T310

Post by brian_p »

rigove2010 wrote: Wed Feb 01, 2023 11:48 am I did what you asked but it doesn't give me any result
We'll investigate. Give outputs for

Code: Select all

lsusb

Code: Select all

lsusb -v | grep -A 3 bInterfaceClass.*7
--
Brian.
User avatar
rigove2010
Level 2
Level 2
Posts: 91
Joined: Wed Jan 19, 2011 7:43 pm

Re: Printing problem-BROTHER DCP-T310

Post by rigove2010 »

Bus 001 Device 023: ID 04f9:040f Brother Industries, Ltd DCP-T310

bInterfaceClass 7 Printer
bInterfaceSubClass 1 Printer
bInterfaceProtocol 2 Bidirectional
iInterface 0


those results gave me
brian_p
Level 9
Level 9
Posts: 2702
Joined: Thu Jan 17, 2019 9:20 am
Location: UK

Re: Printing problem-BROTHER DCP-T310

Post by brian_p »

rigove2010 wrote: Sat Feb 04, 2023 9:44 am Bus 001 Device 023: ID 04f9:040f Brother Industries, Ltd DCP-T310

bInterfaceClass 7 Printer
bInterfaceSubClass 1 Printer
bInterfaceProtocol 2 Bidirectional
iInterface 0


those results gave me
The printer dates from about 2019 and does not offer IPP-over-USB :(. Extraordinary!

Is it possible for you to connect by WiFi or ethernet cable and run the avahi-browse commands again?
--
Brian.
User avatar
rigove2010
Level 2
Level 2
Posts: 91
Joined: Wed Jan 19, 2011 7:43 pm

Re: Printing problem-BROTHER DCP-T310

Post by rigove2010 »

The printer prints fine, what happens is that a file takes more than 6 minutes to print, while in Windows the same file takes 30 seconds to print
brian_p
Level 9
Level 9
Posts: 2702
Joined: Thu Jan 17, 2019 9:20 am
Location: UK

Re: Printing problem-BROTHER DCP-T310

Post by brian_p »

rigove2010 wrote: Sun Feb 05, 2023 10:12 pm The printer prints fine, what happens is that a file takes more than 6 minutes to print, while in Windows the same file takes 30 seconds to print
I understand the situation. I am not prepared to debug Brother drives on USB. A network connection gives other possibilities.
--
Brian.
User avatar
rigove2010
Level 2
Level 2
Posts: 91
Joined: Wed Jan 19, 2011 7:43 pm

Re: Printing problem-BROTHER DCP-T310

Post by rigove2010 »

Thank you very much for trying to solve my problem
Locked

Return to “Printers & Scanners”