[SOLVED] No WiFi after installing Linux Mint 19.2 Cinnamon

[AlexMrz]

Hello!
I've just installed Linux Mint 19.2 Cinnamon for the first time. The ethernet works fine, but the Wireless option is not showing up. When I run the Driver Manager, it says "No proprietary drivers are in use". I use an ASUS X542UA 64 bit.
Thanks!

[Larry78723]

Please post an inxi -Fxz report. This will give us a concise overview of your hardware and on how Mint sees it.

Here is how to generate the report and post it:

Open a terminal window (Ctrl-Alt-t). Make it fullscreen to avoid unneeded linebreaks or chopped lines. Execute the command

Code: Select all

 inxi -Fxzd 

exactly as it has been typed here.

Mark the complete text output which the command will display with your mouse.
Press the keyboard shortcut <Shift><Ctrl>C to copy the marked text into the clipboard.
Enclose the results between the code markers by selecting </> from the mini toolbar above the textbox where you type your reply then paste <Ctrl>V them in your reply between the code markers.

The results will help us to help you.

Larry

[AlexMrz]

Code: Select all

System:
  Host: alex-X542UAR Kernel: 4.15.0-54-generic x86_64 bits: 64 compiler: gcc 
  v: 7.4.0 Desktop: Cinnamon 4.2.3 Distro: Linux Mint 19.2 Tina 
  base: Ubuntu 18.04 bionic 
Machine:
  Type: Laptop System: ASUSTeK product: X542UAR v: 1.0 serial: <filter> 
  Mobo: ASUSTeK model: X542UAR v: 1.0 serial: <filter> 
  UEFI: American Megatrends v: X542UAR.309 date: 05/21/2019 
Battery:
  ID-1: BAT0 charge: 26.4 Wh condition: 32.5/38.0 Wh (86%) 
  model: ASUSTeK ASUS Battery status: Charging 
CPU:
  Topology: Quad Core model: Intel Core i5-8250U bits: 64 type: MT MCP 
  arch: Kaby Lake rev: A L2 cache: 6144 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 28800 
  Speed: 701 MHz min/max: 400/3400 MHz Core speeds (MHz): 1: 719 2: 713 
  3: 751 4: 747 5: 774 6: 747 7: 776 8: 735 
Graphics:
  Device-1: Intel UHD Graphics 620 vendor: ASUSTeK driver: i915 v: kernel 
  bus ID: 00:02.0 
  Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa 
  resolution: 1920x1080~60Hz 
  OpenGL: renderer: Mesa DRI Intel UHD Graphics 620 (Kabylake GT2) 
  v: 4.5 Mesa 19.0.2 direct render: Yes 
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: ASUSTeK 
  driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
  Sound Server: ALSA v: k4.15.0-54-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: ASUSTeK driver: r8169 v: 2.3LK-NAPI port: e000 bus ID: 02:00.0 
  IF: enp2s0 state: up speed: 1000 Mbps duplex: full mac: <filter> 
  Device-2: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter 
  vendor: AzureWave driver: N/A port: d000 bus ID: 03:00.0 
Drives:
  Local Storage: total: 945.92 GiB used: 9.90 GiB (1.0%) 
  ID-1: /dev/sda vendor: Seagate model: ST1000LM035-1RK172 size: 931.51 GiB 
  ID-2: /dev/sdb type: USB vendor: Kingston model: DataTraveler 3.0 
  size: 14.41 GiB 
  Optical-1: /dev/sr0 vendor: HL-DT-ST model: DVDRAM GUE1N rev: AS00 
  dev-links: cdrom,cdrw,dvd,dvdrw 
  Features: speed: 24 multisession: yes audio: yes dvd: yes 
  rw: cd-r,cd-rw,dvd-r,dvd-ram state: running 
Partition:
  ID-1: / size: 915.40 GiB used: 8.02 GiB (0.9%) fs: ext4 dev: /dev/sda2 
Sensors:
  System Temperatures: cpu: 44.0 C mobo: N/A 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 239 Uptime: 4m Memory: 7.68 GiB used: 981.0 MiB (12.5%) 
  Init: systemd runlevel: 5 Compilers: gcc: 7.4.0 Shell: bash v: 4.4.19 
  inxi: 3.0.32

Thanks for the reply!
I wish I did it right.

[Larry78723]

You did it correctly. Please open a terminal and run the following commands:

Code: Select all

wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info && chmod +x wireless-info && ./wireless-info

Code: Select all

cat wireless-info.txt | nc termbin.com 9999

Post URL from Terminal, back here, on your reply.

Larry

[AlexMrz]

I found the problem in another topic and fixed it. The driver was missing.
Thank you for the support!

[Larry78723]

Glad you got it working. Please go back to your original post, click on the pencil, and modify the subject to add (Solved).

[warm_chicken]

I found the problem in another topic and fixed it. The driver was missing.
Thank you for the support!

Would you be so kind as to link that thread, I'm experiencing the same issue but can't resolve it. Thank you!

[hiatus]

Please post an inxi -Fxz report. This will give us a concise overview of your hardware and on how Mint sees it.

Here is how to generate the report and post it:

Open a terminal window (Ctrl-Alt-t). Make it fullscreen to avoid unneeded linebreaks or chopped lines. Execute the command

Code: Select all

 inxi -Fxzd 

exactly as it has been typed here.

Mark the complete text output which the command will display with your mouse.
Press the keyboard shortcut <Shift><Ctrl>C to copy the marked text into the clipboard.
Enclose the results between the code markers by selecting </> from the mini toolbar above the textbox where you type your reply then paste <Ctrl>V them in your reply between the code markers.

The results will help us to help you.

Larry

hello, Larry. I'm using a toshiba dynabook r731/c and i am experiencing the problem which after the installation of linuxmint 19.2, my wireless network doesn't show.
should i still run the code in my terminal and paste the output like you asked the OP to do?

[SharkyGoChompChomp21]

I found the problem in another topic and fixed it. The driver was missing.
Thank you for the support!

What was that topic? I was Searching for it myself

[sleeper12]

I found the problem in another topic and fixed it. The driver was missing.
Thank you for the support!

What was that topic? I was Searching for it myself

If it's that same driver you need (rtl8821ce), try:

Code: Select all

 sudo apt-get install rtl8821ce-dkms 

Reboot

[SMG]

Moderator Note: AlligatorGods post can be found here.