Linux Mint 19.3 Cinnamon WIFI super slow

[overkill22]

I have a connection of about 300 mbps in download, from the windows desktop (wifi) and the phone (wifi) everything is fine and the speedtest show the correct speed.
However with the laptop with Linux Mint 19.3 Cinnamon, the download is only around 6 mbps, sometimes even slower that the websites don't load.

What could be the issue? I can't try with the LAN cable as there is no port and I need the wifi on the laptop to be as good as on the desktop.

[Larry78723]

Please post an inxi -Fxxxzr report. This will give us a concise overview of your hardware and how Mint sees it.

Here is how to generate the report and post it:

Boot from your installation media (USB/DVD)
Open a terminal window (Ctrl-Alt-t). Make it fullscreen to avoid unneeded linebreaks or chopped lines. Execute the command

Code: Select all

 inxi -Fxxxzr 

exactly as it has been typed here.

Mark the complete text output which the command will display with your mouse.
Press the keyboard shortcut <Shift><Ctrl>C to copy the marked text into the clipboard.
Enclose the results between the code markers by selecting </> from the mini toolbar above the textbox where you type your reply then paste <Ctrl>V them in your reply between the code markers [code]Results [/code].

[overkill22]

Please post an inxi -Fxxxzr report. This will give us a concise overview of your hardware and how Mint sees it.

Here is how to generate the report and post it:

Boot from your installation media (USB/DVD)
Open a terminal window (Ctrl-Alt-t). Make it fullscreen to avoid unneeded linebreaks or chopped lines. Execute the command

Code: Select all

 inxi -Fxxxzr 

exactly as it has been typed here.

Mark the complete text output which the command will display with your mouse.
Press the keyboard shortcut <Shift><Ctrl>C to copy the marked text into the clipboard.
Enclose the results between the code markers by selecting </> from the mini toolbar above the textbox where you type your reply then paste <Ctrl>V them in your reply between the code markers [code]Results [/code].

Thanks for your super fast reply!

Code: Select all

System:
  Host: UX305FA Kernel: 5.4.0-74-generic x86_64 bits: 64 compiler: gcc 
  v: 7.5.0 Desktop: Cinnamon 4.4.8 wm: muffin 4.4.4 dm: LightDM 1.26.0 
  Distro: Linux Mint 19.3 Tricia base: Ubuntu 18.04 bionic 
Machine:
  Type: Laptop System: ASUSTeK product: UX305FA v: 1.0 serial: <filter> 
  Mobo: ASUSTeK model: UX305FA v: 1.0 serial: <filter> 
  UEFI: American Megatrends v: UX305FA.213 date: 10/12/2015 
Battery:
  ID-1: BAT0 charge: 23.1 Wh condition: 31.1/45.0 Wh (69%) volts: 11.4/11.4 
  model: ASUSTeK ASUS Battery type: Li-ion serial: <filter> 
  status: Discharging cycles: 711 
CPU:
  Topology: Dual Core model: Intel Core M-5Y71 bits: 64 type: MT MCP 
  arch: Broadwell rev: 4 L2 cache: 4096 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 11174 
  Speed: 830 MHz min/max: 500/2900 MHz Core speeds (MHz): 1: 885 2: 896 
  3: 873 4: 858 
Graphics:
  Device-1: Intel HD Graphics 5300 vendor: ASUSTeK driver: i915 v: kernel 
  bus ID: 00:02.0 chip ID: 8086:161e 
  Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa 
  resolution: 1920x1080~60Hz 
  OpenGL: renderer: Mesa DRI Intel HD Graphics 5300 (BDW GT2) 
  v: 4.6 Mesa 20.0.8 compat-v: 3.0 direct render: Yes 
Audio:
  Device-1: Intel Broadwell-U Audio vendor: ASUSTeK driver: snd_hda_intel 
  v: kernel bus ID: 00:03.0 chip ID: 8086:160c 
  Device-2: Intel Wildcat Point-LP High Definition Audio vendor: ASUSTeK 
  driver: snd_hda_intel v: kernel bus ID: 00:1b.0 chip ID: 8086:9ca0 
  Sound Server: ALSA v: k5.4.0-74-generic 
Network:
  Device-1: Intel Wireless 7265 driver: iwlwifi v: kernel port: f040 
  bus ID: 02:00.0 chip ID: 8086:095a 
  IF: wlp2s0 state: up mac: <filter> 
  IF-ID-1: wgpia0 state: unknown speed: N/A duplex: N/A mac: N/A 
Drives:
  Local Storage: total: 238.47 GiB used: 156.62 GiB (65.7%) 
  ID-1: /dev/sda vendor: SanDisk model: SD7SN3Q256G1002 size: 238.47 GiB 
  speed: 6.0 Gb/s serial: <filter> rev: 0002 scheme: GPT 
Partition:
  ID-1: / size: 233.24 GiB used: 156.62 GiB (67.1%) fs: ext4 dev: /dev/sda2 
Sensors:
  System Temperatures: cpu: 43.0 C mobo: N/A 
  Fan Speeds (RPM): cpu: 25500 
Info:
  Processes: 233 Uptime: 13d 20h 18m Memory: 7.68 GiB used: 2.84 GiB (36.9%) 
  Init: systemd v: 237 runlevel: 5 Compilers: gcc: 7.5.0 alt: 7 Shell: bash 
  v: 4.4.20 running in: gnome-terminal inxi: 3.0.32 

[Larry78723]

Please open a terminal window and enter these 2 commands

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wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info && chmod +x wireless-info && ./wireless-info 

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cat wireless-info.txt | nc termbin.com 9999 

After a pause, a termbin.com URL will appear in the Terminal window. Paste that URL into a reply

[overkill22]

Please open a terminal window and enter these 2 commands

Code: Select all

wget -N -t 5 -T 10 https://github.com/UbuntuForums/wireless-info/raw/master/wireless-info && chmod +x wireless-info && ./wireless-info 

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cat wireless-info.txt | nc termbin.com 9999 

After a pause, a termbin.com URL will appear in the Terminal window. Paste that URL into a reply

https://termbin.com/0aif

[Larry78723]

According to your termbin output, you should be using channel 3 or 9 since channel 6 is the most crowded and they are the least crowded. Try changing the channel in Network Settings. Let me know if we need to go further.

[overkill22]

According to your termbin output, you should be using channel 3 or 9 since channel 6 is the most crowded and they are the least crowded. Try changing the channel in Network Settings. Let me know if we need to go further.

Today the connection is better. I tried to change the channel and instead of AUTO (which gives me always channel 6), put manual channel 3 or 9, but the connection does not work and it create another connection with the same ID but with the setting as AUTO.

[overkill22]

Unfortunately the connection on Mint is still super slow. I can barely stream youtube videos, they keep on buffering every 5/20 seconds.

[overkill22]

any new advice how to solve this problem?